TTG Asia
Asia/Singapore Monday, 12th January 2026
Page 1953

[Sponsored Post] The fastest growing bedbank in Asia

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By Adam Alford, managing director Asia-Pacific

With outbound travel in Asia-Pacific growing exponentially, there is no doubt on the importance of Asia for Western travel brands as a driver for global growth. We explore how Asia represents an enormous opportunity for lowcostbeds – the fastest growing global bedbank, exceeding their expectations during its second year in the market.lcb_native_201509

Lowcostbeds will be returning to the ITB Asia for its second year in Singapore, visit the latest rising B2B brand in the Asian travel and tourism industry at Hall E / H49.

Etihad appoints VP for Australia and Asia-Pacific

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ETIHAD Airways has promoted Lindsay White to the new position of vice president for Australia and Asia-Pacific.

In his new role, White will assume responsibility for the entire Asia-Pacific region, adding China, Japan, Korea and Thailand to his current portfolio of Australia, New Zealand, Indonesia, Malaysia, the Philippines, Vietnam and Singapore.

Prior to this, White was the vice president for Asia-Pacific South and Australasia. He first joined Etihad Airways in September 2008 as general manager of Australia and New Zealand.

White has over 30 years of aviation experience under his belt, having held various senior management positions at British Airways before joining Gulf Air in 2005 as its general manager in Malaysia and Brunei.

Fitzell steers new course for Diethelm Travel as group MD

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THE appointment of Lisa Fitzell, former global land product director at STA Travel, as the group managing director of Diethelm Travel, marked a few strategic changes currently taking place in the Bangkok-based DMC as well as the parent DK Travel Group.

Unlike the recent leadership changes at Diethelm, which saw existing executives in the DMC promoted to the top post, Fitzell hailed from another business unit in the DK Travel Group. She was previously based in the UK and has recently moved to Bangkok to assume her new role at Diethelm Travel.

Maarten Groeneveld, who was appointed CEO of Diethelm Travel in December last year, has left the company.

In a press statement, DK Travel Group CEO John Constable has announced “a stronger working relationship between all Diethelm Keller-owned travel brands, including Diethelm Travel and STA Travel, under a new umbrella brand DK Travel Group”.

“This development enables us to operate as a connected business – sharing resources, systems, services and products – whilst maintaining the individuality of our brands and customers. Both companies continue to operate as they did previously; this move simply allows for greater collaboration and cooperation across our travel businesses,” he added.

Reporting to Constable in her new role, Fitzell will “bring all the brands (of DK Travel Group) under one umbrella to create synergy”.

The synergistic approach stems from a greater support from the management to drive integration of resources within the company, enabling the group’s travel brands to leverage one another, Fitzell told TTG Asia e-Daily.

However, she emphasised that there will be “no merger” among the brands and each brand identity will be kept independent.

Such an approach is necessary in the competitive DMC world, she maintained.

“The landscapes of DMCs have completely changed. Some people say DMCs have no future, but I completely disagree,” commented Fitzell. She also believes that her strong B2C background in the travel sector plus her six-year experience at STA Travel, which has strong youth-oriented programmes, will enable her to grow more “customer-obsessed values” for Diethelm Travel.

IATA CEO Tony Tyler to step down in June 2016

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TonyTyler_007 full size
Credit: IATA

TONY Tyler is set to retire in June 2016 after serving five years as director general and CEO of IATA.

Andrés Conesa, CEO of Aeroméxico and chairman of the IATA board of governors has also revealed that the search is on for Tyler’s successor, to be appointed at the next IATA annual general meeting in Dublin in June 2016.

Prior to joining IATA in 2011, Tyler was the CEO of Cathay Pacific Airways and also served on the IATA board of governors, including as its chairman from June 2009 to June 2010.

SITE returns to Asia for global incentive conference

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MORE than half of the targeted number of registrations are already in the books, but SITE incoming president Rajeev Kohli is hungry for a larger representation from Asia for the SITE Global Conference 2016 happening in New Delhi this October.

Kohli, the first Asian president-elect in the history of the Chicago-based incentive group, is urging Asian meeting and incentive players to come out in force, saying the last time the global conference was held in Asia was in Beijing more than a decade ago in 2003.

The conference comes as the US incentive market has been registering steady rebound since the global financial crisis.

“It is an opportunity for the Pan-Asian tourism industry to network with global buyers and players in the incentive industry, enhance their skills with world-class education and also learn to conduct business with destination India (inbound and outbound),” said Kohli, who is joint managing director at Creative Travel India.

But he stressed the conference was not only about India “but Asia in general, and the opportunities it offers all incentive travel professionals”.

“SITE is a truly global association and our conferences are designed to reflect the diversity and vibrancy of the incentive travel community,” he said.

The event also marks SITE’s re-emergence in Asia. The society has a strategic priority to grow its membership in the region and was one of the first MICE associations to work with authorities to establish a chapter in China.

Earlier this year, members of the SITE International Board of Directors spent time in Asia meeting with industry leaders in Singapore, Beijing, Shanghai, Hong Kong and Macau. Chapters in China and India are growing and there is great interest in establishing new chapters in Singapore and Hong Kong, said Kohli.

Highlights of the conference include sessions on how to successfully operate programmes in India, how to gain a share of the fastest growing outbound travel markets and how to create real results from an incentive.

The conference, to be held from October 23 to 25, is expected to attract over 300 incentive travel professionals. At press time, 170 delegates from 30 countries have already registered.

Wyndham expands in Phuket with new Ramada hotel

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ramadaphuketdeevana-61Credit: Ramada Phuket Deevana

NEWLY launched Ramada Phuket Deevana is set to strengthen Wyndham Hotel Group’s presence in Thailand and South-east Asia.

The 206-room, 1 billion baht (US$28 million) development, owned by Deevana Hotels and Resorts, joins four existing Ramada properties in Thailand.

Offering guests a central location close to beaches, nightlife spots and shopping and entertainment districts, the resort also boasts a third-floor swimming pool, fitness centre, kids club, restaurant and spa.

The opening of Ramada Phuket Deevana follows the June opening of Wyndham’s first mixed-use property in Asia, Wyndham Sea Pearl Resort Phuket, which accommodates hotel guests as well as timeshare owners through Club Wyndham Asia.

In addition, Ramada recently announced signings for properties in Broome and Auckland, as well as agreements for 17 new properties in South Korea scheduled to open by 2018 and plans for eight new properties in China to open by end 2017.

TAT’s incoming ‘outsider’ chief reveals new strategies

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tat-new-governor-yuthasak-supasorn_05_680x300Kalin Sarasin (back row, fifth from right), chairman of the Board of TAT and Yuthasak Supasorn (back row, fifth from left) at the recent contract signing ceremony to officially appoint Yuthasak as the new TAT governor. Credit: Tourism Authority of Thailand

THE Tourism Authority of Thailand’s (TAT) board of directors has appointed Yuthasak Supasorn as the new governor starting September 1, replacing Thawatchai Arunyik who completed his term at the end of March 2015.

Yuthasak’s appointment also marks the first time a candidate from outside the TAT has been selected for the top post since the agency’s establishment 55 years ago.

Yuthasak, 49 was formerly the executive vice president and CFO of Thailand’s state-owned broadcaster MCOT. He was previously the director general of the Office of SME Promotion and president of the National Food Institute. An economist by training, he graduated from Thailand’s Chulalongkorn University and Japan’s Keio University.

The new TAT chief has announced in a press statement plans to immediately introduce three strategies upon taking office, including reassuring global confidence and stimulating domestic tourism in the wake of the recent bombing, as well as creating a better TAT.

To maintain global confidence, Yuthasak reiterates that TAT’s domestic and overseas offices are providing regular updates on the ‘business-as-usual’ situation in Thailand. In December, TAT will organise a major event to draw tourists.

Promoting year-round domestic tourism, especially for students and senior citizens, will also be a top priority for the incoming governor.

Yuthasak added that he plans to build upon TAT’s strong foundation, to improve cooperation among government agencies, private sector and partners abroad, and to streamline internal procedures to upgrade the operational efficiency of the TAT.

Austrian Airlines to resume services to Colombo

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FOLLOWING a two-year hiatus, Austrian Airlines is resuming flights to Sri Lanka on October 27 to Colombo, making it the only European carrier to operate direct flights to the island-nation.

The airline will operate the once-weekly Vienna-Colombo route on a Boeing 767 aircraft, covering the journey in about nine hours and 10 minutes.

Austrian Airlines had been operating scheduled flights to Colombo until seven years ago when it offered only charters, which were subsequently suspended two years ago.

According to Shiromal Cooray, managing director at Jetwing Travels, local GSA for Austrian Airways, the airline is returning to Sri Lanka due to stronger demand from Europe. “Austrian Airlines could also serve as a feeder for passengers travelling to Colombo from Hungary, Switzerland and even Germany,” she added.

Andreas Otto, chief commercial officer of Austrian Airlines, said: “We are increasingly focusing on longhaul tourist destinations which are particularly in demand during the winter months. In addition to the Maldives and Mauritius, Sri Lanka is yet another destination in the Indian Ocean.”

The Vienna-based airline also flies to Delhi, Bangkok, Beijing and Tokyo in Asia.

Rebranded Malaysia Airlines gets green light to take off

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31917548_xlCredit: 123rf

FROM September 1, Malaysia Airlines (MAS) will take on a new moniker as the beleaguered national carrier restructures into a new company and undergoes a major rebranding to shake off the taint of recent disasters.

Having fulfilled the requirements to receive the Air Operator Certificate (AOC) from the Department of Civil Aviation (DCA) in Malaysia, MAS was given the thumbs up to operate as Malaysia Airlines Berhad (MAB) during a ceremony at Malaysia’s Ministry of Transport in Putrajaya on August 28.

In order to qualify for the AOC, the airline had to undergo months of audit activities to ensure air operations, maintenance procedures and other systems are in line with regulatory standards.

Liow Tiong Lai, Malaysian minister of transport, said: “This is an important milestone in the evolution of Malaysia’s national airline. The government of Malaysia is committed to ensure that the rejuvenated Malaysia Airlines will take off on a strong note. We hope to see more progress driven by the new entity especially in terms of service levels.”

MAS’ chairman Md Nor Yusof added: “This is a start of a new beginning. MAB will endeavour to ensure our passengers are given the best of our services and we will persevere to build a sustainable national icon.”

All assets and liabilities from MAS will be ported over to MAB, according to Khazanah Nasional, the parent company of the airline.

Khazanah added in a statement the revamped airline will be akin to a start-up company, equipped with a “refreshed Malaysian-centric brand”, young fleet and updated products on all longhaul flights, including flat beds in Business class and a better in-flight entertainment system. A new catering concept and more customisable flight experiences will also be on offer.

Asian cruise sails to record-breaking year

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30-aug-cruisesASIA’S cruise industry continues to grow exponentially and is set for a “record-breaking year” this year, driven by booming demand from the Chinese travellers.

The number of Asians taking cruise trips has grown at a compound annual rate of 34 per cent since 2012, reaching 1.4 million last year, based on the latest figures released by Cruise Lines International Association (CLIA) this year.

From 2012 to 2014, the number of Chinese passengers grew 79 per cent per year. In 2014, 697,000 passengers were from China, close to the passenger figures from all other Asian markets combined, according to CLIA.

The study also reveals that intra-region itineraries are the most popular among Asian cruisers. More than nine out of 10 Asian passengers cruised within Asia, while the remaining nine per cent flew to cruise destinations outside the region, primarily in Europe, followed by Alaska and the Caribbean.

Cruise veterans see strong prospects in the Asian cruise industry.

Adam M Goldstein, global chairman, CLIA, said: “The cruise industry is responding by offering more cruises with experiences tailored to Asian travellers as well as enticing international travellers with an easy way to visit Asia’s array of fascinating destinations.”

Taleb Rifai, UNWTO secretary-general, said: “With more than 20,000 islands scattered around the Pacific and Indian Oceans and South China Sea, some of the world’s best beaches, as well as historic cities and a tropical climate favorable for year-round cruising, South-east Asia’s full potential for cruise tourism has yet to be unlocked.

“The South-east Asia region enjoys further advantage and potential for growth as one of the most open regions in terms of visa requirements,” added Rifai.

“In response, destinations must continue to reach out to these important source markets and offer tailor-made cruise experiences, such as short cruise packages catering to Asian travellers with shorter vacation days.”

Royal Caribbean Cruises managing director, Singapore and South-east Asia, Sean Treacy, agreed: “With a huge population, rising affluence and still very low rate of penetration of cruising in the region, there is enormous potential for our sector to grow in South-east Asia.”

Singapore, Malaysia and Thailand are the top three cruise destinations in South-east Asia, shared industry experts.

Star Cruises senior vice president of sales, Michael Goh, commented: “We continue to observe a double-digit upward growth in Southeast-Asia for the last five years, and we are optimistic of this steady growth.

“However, as cruise vacations become a reality in developing markets, it is crucial that the general public and travel (consultants) are educated about cruise products and that infrastructure development and improvement is taking place to accommodate projected cruise growth,” he added.

Likewise, Treacy sees an urgent need to develop more adequate ports and cruise infrastructures throughout South-east Asia to accommodate bigger ships.

He said: “The lack of these infrastructure for ships that can accommodate over 3,800 pax in many parts of the region today continues to limit the variety of cruise itineraries and deployment of larger cruise ships.

“For ships of any size, better road and transport infrastructure and more new tourism attractions nearer to the port areas need to be developed in a number of ports in South-east Asia, and all the more for those ports which are located far away from the main city attractions,” Treacy added. — Paige Lee Pei Qi

This column is brought to you by TravelRave, Asia’s premier travel and tourism week offering a dynamic platform for business leaders and industry professionals to convene and share insights on pertinent issues and key trends in the travel industry. The events, co-located in Singapore under the auspices of the Singapore Tourism Board (which also organises the Asia Travel Leaders Summit), will be held from October 19-23.