TTG Asia
Asia/Singapore Friday, 26th December 2025
Page 1872

Jakarta’s terror attack barely dents MICE demand

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THE recent terrorist bombing in Jakarta appears to have marginal impact on business travel sentiments to Indonesia, going by the muted reaction of international buyers at ATF 2016 to the tragic event.

S Rajan, president & CEO of US-based Air Safety Equipment, sees no impact on his company’s business travel to Jakarta. “We are organising a Boeing aircraft equipment product launch in Jakarta in September 2016 and there have not been any concern from participants regarding their safety and well-being in the destination.”

Likewise, Muhamad Zaki, president of RZ Travels US, has not received any cancellations. “Terrorism does not stop people from travelling,” he said. “Our clients still travel as we all realise that there are risks everywhere you go.”

Iris Bloedorn-Millotou of Sunhotels Group and Incentive Travel Spain concurred: “I think nowadays people realise (terrorism) could happen anywhere. People do not want to be intimidated.”

Tama Tour Indonesia, however, has received concerned enquiries from a 1,500-pax incentive group from the US intending to visit Jakarta, Yogyakarta, Bandung and Bali in the coming months.

He said: “We will have to tell them what the ground situation is because they are feeling very uncertain.”

There could be broader implications on long-term travel demand for the region, as Jay Serrano, general manager of US-based JJB Travel, foresees a 20 per cent decline in travel demand to Indonesia and South-east Asia.

Malaysia’s IMR Group director, BP Tan, said: “There used to be more concern about the crime and accident rate when we conduct a risk assessment about a country, but now we have to also take into consideration terrorism.”

Read more ASEAN Tourism Forum (ATF) 2016 stories in the digital edition of our Show Dailies here.

Additional reporting by S Puvaneswary and Paige Lee Pei Qi.

New faces at Melbourne Convention and Exhibition Centre

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MELBOURNE Convention and Exhibition Centre (MCEC) has welcomed new hires across various departments, including operations, event planning and F&B.

Samantha Kent, who was from Sofitel Melbourne on Collins, joins the venue’s customer experience and optimisation team in the newly created position of business development manager. She has many years of experience in business development and events, and has worked in the UK and New Zealand across hotels and stadiums.

Neil Mather, who is named MCEC’s senior manager food and beverage, was last director of food and beverage at the Perth Convention and Exhibition Centre. He has worked with iconic Melbourne venues including Zoos Victoria, Melbourne Arts Centre and the Melbourne Cricket Ground.

Grant Padula, who is now senior manager operations, recently played a key role in the opening of the new Melco Crown Entertainment Studio City Casino in Macau. He brings with him more than 17 years of experience gained from working in large integrated resorts and the hospitality industry.

Joining MCEC from Diversified Communications and taking on the role of planning manager, Elissa Duke has a wealth of knowledge across all aspects of event planning and execution. Duke will lead the venue’s planning team.

Prue Rogers and Paul Rumble have also taken on senior manager roles in customer experience and technology services respectively.

Global Exhibitions Day to highlight industry’s benefits

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THE inaugural Global Exhibitions Day will be staged on June 8 this year, to commemorate the people working in the exhibitions industry and display career opportunities that the industry has to offer.

An initiative by Paris based UFI and Dallas based International Association of Exhibitions and Events (IAEE), the campaign is expected to see participation by exhibition organisers, venues, associations and service providers worldwide.

It aims to promote the value of exhibiting for companies, the role of exhibitions for development of trade and internationalisation, as well as their role in driving innovation and competitiveness of companies.

“There are many great national and regional initiatives, addressing exhibitors, visitors, policymakers and other stakeholders. Uniting these achievements under one common umbrella will strengthen the messages and multiply the reach”, said UFI president Sergey Alexeev and IAEE chairperson Julie Smith.

RWS takes S$10 off event rates

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RESORTS World Sentosa in Singapore is offering a S$10 discount per person on its meeting and dinner packages for events booked before June 1, 2016.

Events must be held before September 1, 2016 and guests should meet the minimum requirement of 30 and 50 persons for meeting and dinner packages respectively.

The offer is applicable for new bookings only and subject to availability.

Other terms and conditions apply.

Conrad Manila expects to do well with MICE crowd

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THE 347-key Conrad Manila expects to generate a “pretty substantial” one-third of business from MICE when it opens in March or April, said its general manager Harald Feurstein.

Business events will come naturally for the luxury hotel as it will be connected by footbridges to SMX Convention Center in the convention and exhibition hub within the Manila Bay area.

Feurstein said the facilities are complementary.

With the hotel’s proximity to the Arena sports and entertainment venue and Manila’s business centres and tourist attractions, as well as its two levels of upscale retail shops within, Conrad Manila is also expected to draw “other market segments”.

Feurstein remarked: “We can be all things – MICE, leisure and business (travel). We’re a little bit of everything but we’re really good in all of that.”

Conrad Manila will satisfy the need for a business-friendly luxury address in the Manila Bay area, which currently offers five-star hotels in the integrated resorts of Solaire and City of Dreams, which may appeal to a different type of travellers.

The hotel’s comprehensive facilities include a ballroom for up to 1,000 pax, a junior ballroom for 450 pax, seven meeting rooms, a boardroom that can seat 20 to 50 pax and the Verandah outdoor function space for up to 400 pax.

Dining options include the Sea Lounge Bar, China Blue which is led by Chinese master chef Jeremy Leong, and Brasserie on Three which offers healthy cuisine made with organic ingredients.

Philippines whet tourists’ appetite with food festivals

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APRIL is dubbed “food month” in the Philippines as it readies to host two international culinary events – Madrid Fusion Manila and World Food Street Congress – in addition to a month-long gastronomic feast across the country.

“This is an opportunity for us to share to a global audience the richness and contemporary edge of Filipino gastronomy,” said Tourism Promotions Board COO Domingo Ramon Enerio III.

A highlight of the food month is Madrid Fusion Manila taking place from April 7 to 9, said Enerio, which will feature a larger contingent of world-renowed and Michelin-star chefs in its second edition this year.

Expected to draw some 1,000 tourists, Madrid Fusion Manila will feature Spanish and Asian chefs, including Joan Roca of three-Michelin-star El Celler de Can Roca, S Pellegrino’s world’s best restaurant for 2015; Eneko Atxa of two-Michelin-star Azurmendi Restaurant in Basque, Spain; and Yoshihiro Narisawa of three-Michelin-star Les Creations de Narisawa in Tokyo.

The World Street Food Congress, which were held in Singapore for past two years, will take place in Manila from April 6 to 9, confirmed Enerio.

A big hit in Singapore, the Food Congress promotes comfort and street food in a bid to preserve food culture and heritage, professionalise the street food craft and open business opportunities.

Projected to bring in about 1,000 tourists, the Philippines might negotiate to be the venue for the World Street Food Congress next year depending on the success of the event.

Taking place in conjunction with the April food month is the Flavours of the Philippines, a food festival featuring food markets and curated Filipino menus in numerous establishments around the country, Enerio said.

Flavours of the Philippines will include activities such as kulinarya tours, cooking lessons and demo, food fiestas and sales, weekend markets in Legazpi Village, Makati and Centris in Quezon City, among others.

Read more ASEAN Tourism Forum (ATF) 2016 stories in the digital edition of our Show Dailies here.

Best Western upgrades loyalty programme

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Best Western Plus Oceanside Kawana Hotel interior.

Best Western Plus Oceanside Kawana Hotel interior.

BEST Western Hotels & Resorts has unveiled two new membership tiers for its loyalty programme and removed expiration dates for its reward points.

With the addition of the two new membership tiers, Best Western now has five tiers in total, starting with the standard entry Blue tier, followed by the new Gold status, which can be earned with a minimum of 10 nights stay at Best Western hotels within a year.

Next on the rung is the Platinum tier, for members who have managed 15 nights stay a year, then the Diamond tier, reserved for members who have stayed for 30 nights a year. A new Diamond Select status has been added, earned by those who have stayed for 50 or more nights a year at a Best Western property.

Guests who achieve the Diamond Select status will receive a 50 per cent point bonus, room upgrades and a welcome gift on check-in.

All Platinum and Diamond members will also receive a welcome gift on check-in at any of Best Western’s 4,000 hotels worldwide, as part of an ongoing strategy to introduce more member benefits.

Best Western Rewards points can be earned from stays across Best Western’s six brands: Best Western, Best Western Plus, Best Western Plus Executive Residency, Best Western Premier, the BW Premier Collection and GLō.

Indonesia, Malaysia share strengths in halal tourism

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INDONESIA and Malaysia have come together to leverage each other’s expertise in developing Muslim-friendly products to draw more Muslim travellers to both destinations.

The way forward for this collaboration was discussed at a bilateral meeting between the two tourism ministries during the 43rd ASEAN NTO Meeting on Monday.

I Gde Pitana, deputy minister for international tourism marketing development, Indonesia Ministry of Tourism, highlighted a number of reasons backing the collaboration.

Pitana said: “First, although Indonesia is made up of predominantly Muslims, we still get enquiries from Malaysian Muslim travellers on whether we have halal products. The cooperation is expected to raise confidence in Indonesia as a friendly destination among these travellers.

“Secondly, Malaysia has managed to attract millions of Middle Eastern visitors while Indonesia is only getting a few hundred thousands. Middle-Eastern travellers have a month-long summer holiday and they spend an average of 10 days in Malaysia. We would like to get them to spend more time in South-east Asia by extending their stay in Indonesia.”

Ong Hong Peng, secretary general of the Ministry of Tourism and Culture Malaysia, said the collaboration seeks to “find a common ground and share experience” to “strengthen each other”.

“We will start off with having common Muslim-friendly packages that will meet the expectations of Muslim tourists.”

Both ministries have identified the Middle Eastern market as a target, but will also court other sources.

A series of technical meetings involving travel trade players will follow the ministerial-level bilateral meeting on Monday.

Hamzah Rahmat, president of the Malaysia Association of Tour & Travel Agents (MATTA), welcomes the initiative and told The Daily that “Indonesia Ministry of Tourism has already taken steps (to involve the trade) by inviting inbound operators to provide product updates on Batam”, so as to create combined packages incorporating Malaysia and Indonesia products.

Hamzah added that the Indonesian ministry will work with MATTA to conduct more fam trips to Jogjakarta, Surabaya and Padang this year.

Elly Hutabarat, PanTravel Indonesia president, said: “Developing a joint product between Indonesia and Malaysia is in line with the spirit of developing ASEAN as a single destination. We can start from (bilateral cooperation) and grow from there.”

Read more ASEAN Tourism Forum (ATF) 2016 stories in the digital edition of our Show Dailies here.

New awards lend power to homestay experiences

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THE inaugural ASEAN Homestay Standards Award to be presented this Friday will honour 40 quality homestay operators from South-east Asia who will be able to use the recognition in their branding and marketing communications.

Eight ASEAN member countries, with the exception of Singapore and Myanmar, will nominate five homestay operators each for these awards, said Ong Hong Peng, Malaysian head of NTO delegation and secretary-general of the Ministry of Tourism and Culture Malaysia.

Speaking to TTG Asia e-Daily in an interview, Ong said: “(The award) is a significant development as it shows the progress of the development of homestay standards, while sharing best practices.”

Winners will be promoted through the ASEAN tourism marketing website and social media platforms, and the efforts are expected to help homestay operators market their products and draw more local and foreign guests.

All award recipients must fulfill the ASEAN homestay standards which were established based on inputs from ASEAN NTOs, covering areas such as accommodation requirements, cleanliness in food preparation, provision of environmentally-friendly activities that do not have a negative impact on the environment, and involvement of guests in local activities.

Malaysia was appointed the lead country in 2010 for the development of the ASEAN Homestay Standards and it implemented the programme in full last year.

Homestays promote rural tourism, revitalises the rural economy, and provides additional income for the rural population.

For the first 11 months of 2015, some 64,599 international tourists visited and stayed in Malaysian homestays, of which 22,065 had come from South-east Asia.

Read more ASEAN Tourism Forum (ATF) 2016 stories in the digital edition of our Show Dailies here.

ASEANTA aligns itself for global impact

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ASEANTA, which is expected to play a bigger role in the AEC, has mapped out several initiatives, including having a wider membership base and joining international organisations, in order to better align itself with regional and global tourism bodies.

Its president, Aileen Clemente, said that “to fully represent the travel industry”, ASEANTA has amended its by-laws to allow taking in members from recreational facilities, parks and convention centres. It has also widened its limits to include global members who have a business interest in ASEAN.

Previously, members have mainly comprised hotels, airlines, travel agencies, tour operators and NTOs within ASEAN.

The widening of ASEANTA’s membership base is in line with the goals of the ASEAN Tourism Strategic Plan 2016-2025 and the Visit ASEAN@50 campaign, set by the ASEAN NTOs during their meeting this week at ATF 2016 to encourage greater private sector participation.

After all, the private sector, especially ASEANTA, will be the one to come up with, push for and sell tourism products, reasoned Clemente.

“We’re hoping that as private sector partners, we are more in tune and aligned with (the government’s) marketing plans instead of just being told what to do. There’s a big difference,” she pointed out.

Clemente also said ASEANTA will be applying for membership with the UNWTO and WTTC so it “will be aligned with global tourism bodies”.

Membership is a big task that will require the studying of policies and agreements to comply with and figuring out how ASEANTA can fit themselves in, added Clemente.

The Federation of ASEAN Travel Agencies, one of the three ASEANTA sub-groups, will also seek membership in the Worldwide Summit of Presidents of Travel Agencies Association, usually held in Europe.

Other initiatives that the association is embarking on includes the presentation of the ASEANTA Special Award on Friday to Sabah Malaysia’s Ministry of Tourism and Culture for its extraordinary contribution to the tourism sector.

These initiatives are “small steps but with big impact,” said Clemente. “We don’t want to put a lot on our plate but we want to be focused and aligned (to create) greater impact.”

Read more ASEAN Tourism Forum (ATF) 2016 stories in the digital edition of our Show Dailies here.