TTG Asia
Asia/Singapore Tuesday, 23rd December 2025
Page 1835

Mozambique debris likely from MH370, say authorities

0
Frankfurt, Germany - June 19, 2013: A Malaysia Airlines Boeing 777-200 with the registration 9M-MRG takes off from Frankfurt Airport (FRA) in Germany. This aircraft is the sister airplane of the crashed planes wiith the registration 9M-MRO and 9M-MRD.

Frankfurt, Germany - June 19, 2013: A Malaysia Airlines Boeing 777-200 with the registration 9M-MRG takes off from Frankfurt Airport (FRA) in Germany. This aircraft is the sister airplane of the crashed planes wiith the registration 9M-MRO and 9M-MRD.

THE Malaysian government is awaiting approval from the South African authorities to send an investigation team to conduct a coastal search focused along South Africa and Mozambique, following the discovery of two plane debris in Mozambique which are likely to be from the missing Malaysia Airlines (MAS) flight MH370.

Malaysian transport minister, Liow Tiong Lai, said the paint and stencilling on both debris as well as the dimensions, materials and construction matched that used by MAS.

MAS described this as another breakthrough and hoped it would bring all parties closer to resolving the disappearance of MH370. A flaperon found on the French island of Réunion was confirmed late last year to be part of the missing aircraft.

MH370 vanished en route from Kuala Lumpur to Beijing in March 2014 with 239 passengers on board.

Genting Dream comes true with first sailing in November

0

10364063_1683499181904653_5394157497366332117_n

GENTING Hong Kong’s new premium cruise line Dream Cruises has announced that its first ship, the 150,000-tonne Genting Dream, will make its maiden sail from the Guangzhou Nansha homeport on November 13 this year.

Genting Dream will offer five-night itineraries to Danang, Halong Bay and Sanya from November 13, 2016 to January 2017, and to Nha Trang and Ho Chi Minh City from January 1, 2016 to March 31, 2017. There is also a choice of a two-night weekend itinerary to Hong Kong.

Thatcher Brown, president of Dream Cruises, said: “In order to support our travel agent community, we’ve built up a sales and marketing team with over 100 staff in the region and plan to expand capability of call centres in Kuala Lumpur, Hong Kong and Guangzhou.”

Promotional roadshows have also been organised over the last several months. Cities such as Hong Kong, Shanghai, Beijing, Guangzhou, Shenzhen and international markets such as Singapore, Malaysia, Vietnam and India will be revisited in the next few months.

On top of its core market of Chinese luxury travellers and meeting groups, Dream Cruises is also expecting affluent Indian travellers to drive demand for Genting Dream’s high-end offerings.

In line with the luxury positioning of Dream Cruises, the Genting Dream will be priced 30-35 per cent higher than Star Cruises.

The cruise liner’s 142-suite, VIP-only Dream Mansion, for instance, will offer private access to areas such as a private sundeck with pools, Jacuzzi, a private gym and a private dining room. The ship will also boast a purpose-built spa with a choice of over 100 types of reflexology treatments.

Europamundo ventures into SE Asia, appoints GSA

0

EUROPAMUNDO Vacations, a major tour operator in the Spanish- and Portuguese-speaking world, has recently expanded its footprint in South-east Asia with general sales agents (GSA) appointed in the Philippines, Thailand and Malaysia.

Of Europamundo’s appointment of Sri Sutra Travel as its Malaysian distributor, Steven Pearson, regional sales manager for South-east Asia, said: “We share a similar idea (of) using technology to drive our companies forward.”

Syed Razif Al-Yahya, group managing director of Sri Sutra Travel, said: “The immediate focus will be on creating awareness of the Europamundo brand and services in Malaysia. Roadshows have been planned to various states in Malaysia to brief travel agents on the products and services.”

Agents, in turn, can start selling to consumers and earn commissions from the sales.

A company of the JTB Group and an affiliated member of the UNWTO, Europamundo will also start running year-round coach tours in English this April.

Syed Razif believes the coach tours will appeal to Malaysian travellers visiting Europe, the US, Mexico and Costa Rica, as this product is affordable and offers customers the flexibility to join trips at any point on the rotating tour, and also to pick a sector and not buy the entire tour.

Photo of the Day: Garuda ceremony at Diethelm

0

garuda-dtg

Diethelm Travel Group last week conducted a ceremony to move the royal Garuda enblem to another location in the office, as part of the Bangkok-based DMC’s efforts to revamp and rejuvenate the workplace environment. The company was bestowed the royal warrant from the king of Thailand as a mark of its good standing in the Thai business sector. The sculpture-moving ceremony was presided by a high priest together with group managing director Lisa Fitzell (third from right).

Building well-being in the workplace

0

Well-being is key to keeping staff motivated and retaining them. Flight Centre Travel Group managing director Singapore, Suyin Lee, shares how employers can invest in staff well-being:

How does FCTG retain staff?

• Attention to detail Be mindful of employees’ needs, from their health and personal well-being to family and work-life balance. FCTG ensures comfortable and spacious workspaces, sufficient breakout areas for quiet time, pantries stocked with healthy snacks, casual Friday drink sessions in the office, and our Healthwise Fitness Studio provides personal training and group classes.

• Recognition Every employee should get recognition for hard work. Leaders need to take time to give recognition, from a compliment to a note of thanks. Each month, we organise a Buzz Night to celebrate the success and contributions of individuals who have far exceeded their targets and personal bests.

• Technology We work on automating manual and tedious processes so that our staff can focus on delivering an amazing customer experience. Utlisation of technology is key to improving our productivity.

• Bright future Employees should see a clear pathway to achieve their career goals through learning and development. Promotions and transfers ensure they continue to grow.

• Communication We welcome input from employees and maintain an open door policy by fostering a transparent and open culture. Everyone should feel comfortable in sharing their views and new ideas for improvement.

How does FCTG achieve this?

• Travel Academy Launching in 2017, the Travel Academy will allow the company to reach out to a wider pool of candidates in the travel industry and provide a platform for continuing professional education in the sector.

• Healthwise FCTG’s corporate health and wellness programme, Healthwise can help employers reduce the cost of absenteeism. In Australia, the programme reduced the average number of sick days taken by employees to 3.4 days, in comparison to the travel and hospitality industry average of 10.4 sick days.
FCTG has signed 18,000 employees up to Healthwise and estimates savings of A$30 million (US$21.3 million) over the past five years by reducing employee absenteeism.

What challenges are there and how can they be overcome?

• Participation Many young people do not see an exciting career in the travel industry. Having a quality travel education programme will be a step in the right direction but we need to promote the benefits of the travel sector jointly with industry bodies.
For Healthwise, getting employees to take the first step will be the greatest challenge. For example, FCTG Singapore launched a Step Challenge recently. Participants were provided with a Fitbit or step counter and the individual or team that walked the most steps in that month won a travel prize.

• Investment Financial investment, time and resources are needed for the successful implementation of these programmes and to ensure momentum is maintained.

This article was first published in TTG Asia, March 4, 2016 issue, on page 10. To read more, please view our digital edition or click here to subscribe

Article written by Suyin Lee.

Have a Good Friday and blessed Easter

0

happy-easter

TTG Asia e-Daily will be taking a break tomorrow, March 25 to observe Good Friday.

News will resume on Monday, March 28.

Have a Good Friday and blessed Easter!

Diethelm makes three senior appointments

0

victor-mogilev

Victor Mogilev, general manager, Thailand

DIETHELM Travel Group (DTG) has newly appointed three senior staff as part of plans to further strengthen its management team.

Jean Francois Redl has been promoted from country manager for Vietnam to managing director, replacing Torsten Edens who is now group operating director.

Redl brings more than 25 years of professional experience in the tourism industry to the role with an emphasis on operations, sales, marketing, and business development.

In addition, Victor Mogilev has moved from his role as sales director for emerging markets to general manager for Thailand, and will support Edens in Bangkok.

Mogilev originally joined DTG in 2012, guiding the growth of its partners in Russia, the CIS countries and Eastern Europe, before going through two promotions.

Finally, Louise Lithgow has been employed as group sales director, responsible for managing the entire sales team and activities across the 12 countries DTG operate in.

Lithgow joins the company with 14 years of experience working for STA Travel as well as time spent with various hospitality groups, such as Millennium Hotels.

North Borneo Railway train cancels journey at midpoint

0

north-borneo-railway

Steam train from North Borneo Railway

A locomotive from North Borneo Railway was unable to complete its journey yesterday due to a missing bolt pin.

The steam train departed as scheduled from Tanjung Aru Station but made a turn back after arriving at Kinarut, the halfway point, around 10.30.

According to a source at North Borneo Railway, all passengers affected will be given a 50 per cent refund which will take two weeks to process. Services will resume as per normal on Saturday.

The North Borneo Railway provides the oldest running steam train in Sabah and Borneo and runs two-weekly return departures on Wednesdays and Saturdays from Kota Kinabalu to Papar, all year round.

Over 60,000 expected to attend Langkawi laksa carnival

0

laksa1

Laksa dish from Langkawi International Laksa Carnival 2015

THE Langkawi Development Authority (LADA) hopes to grow gastronomic tourism in Langkawi through its homegrown Laksa Carnival this May, which is expected to attract some 60,000 visitors.

At the fifth edition of the Langkawi International Laksa Carnival, which will run from May 27 to 29 at Laman Padi, over 10 participants from all over Malaysia will showcase laksa creations from the various states.

Asian rice noodles specialists from China, South Korea, Thailand, Indonesia and the Philippines will also be dishing out their local noodle dishes.

Other activities include laksa cooking contests, art performances and live laksa cooking demonstrations by four local celebrity chefs.

While laksa and noodles are the main highlights, other local delicacies will also be on sale during the three-day event.

Deputy CEO of LADA, Rozaina Radzi, said: “The purpose of the carnival is to complement domestic and international tourists travelling to Langkawi during this period with live activities that engages the taste buds.”

New tourism authority and connections for Lake Toba

0

25860825_ml

Lake Toba

GARUDA Indonesia has launched the Jakarta-Silangit route via Pinangsori as part of ongoing route expansion plans and in support of Indonesia’s efforts to develop tourism to Lake Toba.

Arif Wibowo, president and CEO of Garuda, said: “The new route is part of the company’s continuous route expansion and a commitment to support the government’s programmes (to improve) connectivity between islands and cities to develop tourism as well as the national economy.”

The thrice-weekly service will be operated on the CRJ-1000 aircraft with 96 all-economy seats.

I Gde Pitana, deputy minister of international marketing development at the Ministry of Tourism, said: “One of the issues in developing Lake Toba is the fact that it is only accessible by road from Medan (and the route takes between five and seven hours). We expect that the new service will entice more travellers to go there.”

Garuda also has plans to connect Silangit with other cities in Sumatra like Medan, Sibolga, Gunung Sitoli, Dumai and Pekanbaru.

Meanwhile, the government is setting up the Lake Toba Tourism Authority with the aim of better coordinating development and management efforts.

Arief Yahya, Minister of Tourism said: “The tourism authority will be tasked with developing infrastructure such as road and airport on Lake Toba area. Such development has been very slow because of the overlapping authorities among seven government agencies in the area,” he explained.