TTG Asia
Asia/Singapore Saturday, 11th April 2026
Page 1473

Thomas Cook India to undergo restructure into four verticals

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Madhavan Menon: restructure will enable TCIL and Quess to grow independently

Thomas Cook India (TCIL) will undertake a corporate restructuring, subject to regulatory approvals, that is aimed at streamlining its businesses into four key verticals.

The verticals include, travel (outbound, domestic, business travel and MICE), foreign exchange, destination management services and portfolio investments such as Sterling Holiday Resorts.

Madhavan Menon: restructure will enable TCIL and Quess to grow independently

The restructuring also involves the consolidating of the human resource services business into Quess Corp.

Madhavan Menon, chairman and managing director, TCIL, said in a statement: “This proposed restructuring with the realignment of the travel businesses of TCIL and consolidation of the human resource services business into Quess Corp will simplify the group structure, enabling both TCIL and Quess to grow independently and consolidate their positions in their segments with far greater clarity of focus from an industry and growth/opportunity point of view – for investors, management and teams.”

In its current structure, TCIL along with its subsidiaries and associate companies such as SOTC, TCI, TC Travel and Sterling Holidays are engaged in various travel and travel related financial services, vacation ownership and resorts.

Meanwhile, Quess Corp is engaged in human resource and business related services such as industrial asset management, integrated facility management, human resource services and technology solutions.

The TCIL Group’s many travel and non travel-related acquisitions in recent years, including Kuoni Hong Kong and Kuoni’s multiple destination management services entities across 21 countries, among others, as well as Quess’ several acquisitions both in India and overseas had created complex structures both at the Quess as well as the group level.

In the wake of the proposed restructuring, TCIL will be a travel-focused company, while Quess will continue its growth trajectory in the high growth opportunity space of human capital and allied services, the release said.

“We believe that the proposed restructuring will give our individual lines of business the advantages of flexibility and the integration of size, scale and financial strength to take us to the next level of growth,” added Menon.

BRIC economies shine in global outbound tourism spend

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Tourism spending up in all 25 top source markets in the Barometer

Win a jersey signed by Sevens legend DJ Forbes

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A jersey signed by DJ Forbes up for grabs

Calling all rugby fans, a HSBC Singapore Rugby Sevens New Zealand jersey signed by All Blacks 7s legend DJ Forbes is up for grabs!

Eligible for travel industry professionals residing in Singapore, the contest is open for entries till Saturday, April 28.

A jersey signed by DJ Forbes up for grabs

To participate, simply like TTG Asia’s Facebook page and submit your prediction of which team will win the HSBC Singapore Rugby Sevens in the comments section of this post, with two friends tagged.

One winner with the correct prediction will be announced on Wednesday, May 2, 2018. Prize collection will require a proof of employment displayed at point of redemption. TTG Asia Media reserves the right to alter, modify, or cancel the contest and/or winners where conditions are not fulfilled.

Click here to for a chance to win the jersey!

Alibaba’s Fliggy enters home-sharing pen with Xiaozhu

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Alibaba's travel brand will soon launch a homesharing channel integrating Xiaozhu's inventory

After striking a deal with agoda, China’s largest online home-sharing marketplace Xiaozhu.com is now partnering Alibaba Group’s travel brand Fliggy to provide users with what it says is the first post-pay service in the home-sharing industry.

The agreement will additionally see Xiaozhu share its inventory with Fliggy, which is set to launch its new home-sharing channel in May.

Alibaba’s travel brand will soon launch a homesharing channel integrating Xiaozhu’s inventory

Backed by “Xinyongzhu”, which scores user credit history based on big data and Alipay’s credit system, users will enjoy “deposit-free post-pay” service with payment automatically settled within 24 hours after checkout. All listings on the Xiaozhu platform, including overseas ones, will support this service in batches.

Chen Chi, co-founder and CEO of Xiaozhu.com, expects that the cooperation will greatly reduce the barriers for house-sharing users and remove their hesitation in decision-making.

Xiaozhu now has over 350,000 listings globally, covering 395 Chinese cities and 225 overseas destinations, with 28 million active users. Xiaozhu finished its latest financing round in last November, led by Jack Ma backed YF capital, bringing in a total of US$120 million.

Pkfare gets US$1.6 million in series A funding

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Song (middle) and Sui (to his right) celebrate the completion of Pkfare's Series A funding round

Marco Polo Technology has raised approximately US$1.6 million for its B2B travel marketplace subsidiary, Pkfare, in a series A funding round, with investors counting Civil Aviation Investment Fund, Caissa Tourism Group and Chuang Fund.

The funds will be used to drive further global expansion, beef up the management team, deepen the application of its products and upgrade technology, according to a statement from PKfare.

Song (middle) and Sui (to his right) celebrate the completion of Pkfare’s Series A funding round

Pkfare intends to leverage the resources and management experience of its investors to grow into a “first-class global company” and go public in the future, said Jason Song, founder and CEO of Pkfare.

In addition, Pkfare has signed a strategic partnership with Beijing Zhongguancun Bank, launching a financial product named Pkpay, meant to assist travel SMEs in obtaining bank loans.

“We offer travel resources and distribution channels for SME travel companies, while Beijing Zhongguancun Bank provides financial support and innovative AI-enabled risk control capabilities, creating an Internet Plus finance business model for China’s travel industry,” elaborated Jason Sui, co-founder and senior vice president of Pkfare.

Aviation roundup: NokScoot, Hong Kong Airlines and more

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NokScoot’s Japan flights ready for June take-off
NokScoot, the joint venture offspring of Singapore’s Scoot and Thailand’s Nok Air, will begin a daily service between Bangkok and Tokyo from June 1.

XW102 will depart Bangkok’s Don Mueang Airport at 02.20 and arrive in Tokyo’s Narita Airport at 10.25. The return flight XW101 will depart Narita at 13.55 and arrive in Bangkok at 18.25.

NokScoot will operate the Bangkok-Narita services with a Boeing 777-200 wide-bodied, twin-aisle jet. Configured with a total of 415 seats, the 777 offers 24 Business Class seats and 391 Economy seats.

This will be the airline’s first foray into the Japanese market.

Hong Kong Airlines flies daily to Manila
Hong Kong Airlines will operate daily flights between Hong Kong and Manila from June 1.

On Tuesdays, Fridays and Sundays, HX781 will depart Hong Kong at 21.10 and arrive in Manila at 23.00. On the other days of the week, HX781 will depart at 21.30 and arrive at 23.00.

Return flights will all be at the same timing, where HX782 will depart Manila at 06.55 and arrive back in Hong Kong at 08.55.

Hong Kong Airlines will deploy an Airbus A320 on the new route, which will be outfitted with a single-class configuration and offer 174 seats in Economy Class.

SIA, SilkAir to codeshare with Fiji Airways
Singapore Airlines (SIA), SilkAir and Fiji Airways have signed a codeshare agreement that will provide more convenient

Under the agreement, SIA and SilkAir customers can access Fiji Airways’ non-stop flights between Singapore and Nadi, including the airline’s third weekly seasonal service that was launched on April 4. Customers can also travel on codeshare flights between Nadi and three domestic destinations, including the Fijian capital Suva, Labasa and Savusavu.

In turn, Fiji Airways customers will be able to access SIA and SilkAir- operated flights to destinations in China, Germany, Japan, South Korea, Thailand and the UK.

China Airlines and Air France become codeshare partners
China Airlines and Air France have begun operating direct flights between Taipei and Paris since April 16 on a codeshare basis.

The inaugural flight from Paris to Taipei arrived at Taoyuan International Airport at 08.15 on April 17.

The route will be flown by Air France thrice weekly.

Qantas adjusts its network in Asia
Qantas has made a number of adjustments across its network in Asia in response to demand and to better utilise its fleet.

From October 28, Qantas will be adding a Tuesday A330 service between Sydney and Manila (QF19/20), resulting in a daily flight between both cities.

Between July 5-13 as well as August 3-28, Qantas will operate an Airbus A380 on the QF81/82 Sydney-Singapore service, increasing the number of seats during the peak travel season.

From December 7, Qantas will operate an additional A330 service between Sydney and Osaka (QF33/34), increasing the service, which began in December last year, to four times per week.

And from October 28, the Sydney-Beijing service (QF107/108) will be reduced to five times per week, removing flights on lower demand days of Tuesday and Thursday.

Randal Linhart joins Wharf Hotels

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Wharf Hotels has appointed Randal Linhart as group director of restaurants, bars and events.

He will report to the company’s vice president, operations, Thomas Salg. In his new role, Linhart will lead sustainable efforts for the group including sourcing sustainable food suppliers and lead the elimination of plastic consumption across the group. In addition, he will drive F&B marketing initiatives and new signatures for the group’s brands, Niccolo and Marco Polo Hotels.

A seasoned hotelier, Linhart has over 25 years of experience in hospitality, having held senior positions with luxury hotel groups including Rosewood Hotel Group and Shangri-La Hotels and Resorts in 14 cities throughout Asia, Australia, the Caribbean, Europe and North America.

Hilton Ngapali appoints Yangon native as hotel manager

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Hilton Ngapali Resort & Spa has appointed Win Kyaw Zaw, also known as Eugene Win, as hotel manager.

Win joined Hilton in 2015 as operations manager for Hilton Ngapali Resort & Spa, bringing with him a wealth of experience in the hospitality industry amassed over more than two decades from international hotels in Afghanistan, Bhutan, China, Vietnam, Cambodia, the UAE and Singapore.

He first began his career as a receptionist at the Andaman Club Hotel in Kawthaung.

With new Hong Kong link, US’ capital region trains sights on Asian market

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While the Capital Region may not be the top destination for Asian first-time visitors to the US, the regional destination marketing organisation Capital Region USA (CRUSA) – covering Washington, DC, Virginia and Maryland – is hopeful such perceptions will change with a new direct connection from Hong Kong.

CRUSA is keen to leverage Cathay Pacific’s four-times weekly Hong Kong-Washington DC service starting September 15 to bring more leisure traffic from Hong Kong, executive director Scott Balyo told TTG Asia at a recent trade workshop in Hong Kong, which also comprised Destination DC, Visit Fairfax, Arlington Convention & Visitors Service and Virginia Beach CVB.

Stakeholders are hoping that the new direct flight from Hong Kong will send more outbound Hong Kong travellers their way; Capitol Building in Washington DC pictured

“This new flight will also give more options for markets like India, New Zealand and Australia (to visit the the US via Hong Kong),” Balyo said, while indicating that CRUSA will in 2019 step up marketing efforts in India, its fourth largest market.

As well, CRUSA will look at working with its airport partners and Washington DC to organise fam trips for the international travel trade. “In 2019, we’ll definitely bring a larger group to the travel workshop in Hong Kong,” Balyo remarked.

Sellers in the Capital region are eager to promote new products to woo potential visitors from Asia.

Last November, Destination DC launched The Museum of the Bible and collaborated with WeChat to roll out the City Experience Mini Program, an interactive guide that offers travel recommendations, attractions information and audio guides in Mandarin. As well, the World Bank Group has opened a new visitor centre.

Virginia Beach CVB, vice president tourism marketing and sales, Ron Kuhlman, said: “We are four-hour drive from Washington DC so I don’t see immediate traffic from Hong Kong from the outset because they may opt for popular destinations like Boston first.

“Still, we keep refining our offers. For instance, the 91-year Cavalier Hotel was refurbished and reopened in February 2018 as a Marriott Autograph Hotel whereas the 120-room Residence Inn by Marriott is set to open in October.

“Once agents are familiar with our products, they’ll have more confidence to put us in their itinerary,” he remarked.

Tourism Malaysia drives marketing deeper into Indonesia

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A representative office in Surabaya on the horizon for Tourism Malaysia

Tourism Malaysia is intensifying its marketing in second- and third-tier markets in Indonesia in a bid to boost arrivals from the country by 20 per cent to 3.4 million arrivals this year.

Among the markets coming into greater focus are Banyuwangi and Malang in East Java; Makassar, Gorontalo and Palu in Sulawesi; Balikpapan, Samarinda and Pontianak in Kalimantan.

A representative office in Surabaya (pictured) on the horizon for Tourism Malaysia

Roslan Othman, director, Malaysia Tourism Promotion Board, observed: “There is a growing middle class and people are starting to embrace travel as a lifestyle choice in secondary cities in Indonesia like Banyuwangi and Malang in East Java for example.”

Tourism Malaysia is planning to open a representative office in Surabaya, which will serve as a hub to penetrate secondary cities in East Java.

Stressing the particular importance of travel agents when targeting secondary source markets in Indonesia, Roslan said: “Tourists from Jakarta are more independent. Most of them booked a ticket direct on website or using OTA. The people in secondary cities, however, are still dependent on travel companies to buy their holiday packages.

“We will go out more to meet with the travel agents, do more business sessions, coaching them on how to create and sell Malaysian products, (as well as) conduct fam trips to new attractions this year,” Roslan added.

To brings sales missions to Indonesia, The NTO works closely with the Malaysian Association of Tour and Travel Agents (MATTA) for sales missions to Indonesia.

One area of focus for such missions is to raise awareness of Malaysia’s new attractions, such as Desaru Coast and Asia Pacific Master Games Masters.

Desaru Coast, for example, participated in a recent sales mission to Surabaya and Jakarta. Muhammad Zainal Ashikin, CEO, Desaru Development, shared: “We have a pretty big target, which is 600,000 visitors in the first year, and Indonesia will be an important market. However, not many (people in Indonesia) know Desaru Coast just yet.”

Indonesia remains the country’s second top visitor source market, numbering nearly 2.8 million, after Singapore, according to Malaysian ambassador to Indonesia, Zahrain Mohamed Hashim.

As at press time, there are eight airlines serving the two countries, including Garuda Indonesia, Malaysia Airlines, AirAsia, Lion Air, Batik Air, Malindo Air, Citilink, and KLM.

Further facilitating travel between the two countries, Zahrain pointed out that Citilink has opened direct flights to Penang, while Malindo Air launched flights from Jakarta to Kota Kinabalu.

“There are about 600 flights serving Indonesia-Malaysia per week. We are still working to add more flight so that tourists are more comfortable travelling to Malaysia,” Zahrain remarked.

To incentivise more airlines to fly to Malaysia, the government is offering discounted parking fees to Indonesian aircraft flying to the destination, and considering giving subsidies to airlines linking Malaysia with small towns in Indonesia.