TTG Asia
Asia/Singapore Monday, 23rd March 2026
Page 10

Centara reports double-digit revenue growth, sets 2026 expansion targets

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Centara Hotels & Resorts has outlined double-digit revenue growth in 2025, driven by portfolio expansion and the full opening of The Atollia by Centara Hotels & Resorts in the Maldives.

Group revenue rose 10 per cent year-on-year to 12,318 million baht (US$380 million). Revenue per available room (RevPAR) increased five per cent, supported by a four per cent rise in average room rate to 5,922 baht. Hotel business profit declined slightly due to development costs and the completion of a 50-key villa extension at Centara Karon Villas Phuket.

Thirayuth: we remain firmly on track to achieve our long-term growth ambitions

For 2026, the company is targeting revenue growth of 14 to 15 per cent, supported by tourism recovery in Thailand, new openings and property renovations. Two resorts – Centara Grand Beach Resort Hua Hin and Centara Grand Beach Resort & Villas Krabi – will undergo repositioning, with the Krabi property set to relaunch as Centara Reserve Krabi by year-end. RevPAR is projected to reach 4,600-4,800 baht, compared with 4,281 baht in 2025.

Centara plans to open five properties in 2026. The group entered Nepal in January with the 42-key Himalayan Hideaway Resort Pokhara, The Centara Collection. Upcoming openings include Centara Life Namba Hotel Osaka, two properties in Van Don, Vietnam, totalling 977 keys, and Centara Life Hotel Surat Thani in Thailand.

Sales and marketing activity will include roadshows in 18 countries, while brand initiatives will focus on the rollout of the Centara Grand Experience and further development of the Centara Reserve brand.

Technology investment continues, including the expansion of the Centara Data Warehouse, a new booking engine designed for future AI integration, and the Centara App, which has recorded 100,000 downloads since its December 2025 launch.

The company also reported sustainability progress in 2025, including reductions in energy use (26 per cent), water consumption (33 per cent), waste-to-landfill (23 per cent) and emissions (24 per cent). Solar panels were installed at 18 properties. Centara achieved GSTC certification across its portfolio and maintained inclusion in the S&P Global Sustainability Yearbook 2026.

Centara Hotels & Resorts CEO Thirayuth Chirathivat shared: “2025 was a highly productive year for Centara, despite ongoing headwinds across the global travel and hospitality sector. As our international portfolio expands and more travellers experience our distinctive, family-centric style of hospitality, we remain firmly on track to achieve our long-term growth ambitions.

“In the year ahead, we look forward to creating even more exceptional experiences for our guests as we continue progressing toward our goal of becoming a top 100 global hotel group by 2027.”

RedDoorz to add up to 150 company-operated hotels in Indonesia by 2027

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RedDoorz is accelerating expansion in Indonesia, with plans to add 100 to 150 company-operated hotels by 2027. The company currently manages around 100 company-operated properties in Indonesia, following a pilot in 2025, and operates approximately 4,300 partner properties across Indonesia and the Philippines.

It aims to reach 4,700 properties by the end of 2026. In Indonesia alone, RedDoorz properties are present in more than 300 cities.

RedDoorz is expanding its portfolio of company-operated hotels across Indonesia

The expansion of the company-operated model is intended to strengthen operational control and deliver more consistent guest experiences. New properties will operate under the RedDoorz, Sans and Urbanview brands. Sans targets the economy lifestyle segment, while Urbanview focuses on affordable urban accommodation. Both brands were introduced in 2020 as part of the group’s multi-brand strategy.

To support the growing portfolio, RedDoorz is implementing AI-driven systems across its company-operated hotels. The company has introduced RedPilot, an in-house AI tool designed to assist hotel managers with pricing, operational oversight and performance monitoring. The system provides real-time insights to support decision-making and improve efficiency, with deployment planned across all company-operated properties in the coming months.

Amit Saberwal, founder and CEO, RedDoorz, said: “By expanding our portfolio of company-operated properties, we gain deeper operational control, which allows us to deliver consistent guest experiences while improving unit-level economics for the business. Technology, particularly AI, will play a critical role in enabling this scale – helping us maintain quality, optimise operations, and drive profitability across a large and geographically diverse network.”

Effi Setiawati, owner of RedDoorz Syariah Plus @ Wisma Bougenville Karawaci, Tangerang, added: “As an individual owner, it is difficult to build this level of operational and technological capability on our own. RedDoorz’s technology-led approach gives us confidence that the hotel is being managed professionally and efficiently, while allowing us to focus on the long-term value of the asset rather than daily operations.”

Disney Adventure arrives in Singapore ahead of March 2026 maiden voyage

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Disney Cruise Line (DCL) has marked the arrival of Disney Adventure at its new homeport in Singapore, as the ship docked at Marina Bay Cruise Centre Singapore (MBCCS) with a water salute and fireworks display.

The vessel will depart on its maiden voyage from Singapore on March 10, 2026, operating three- and four-night sailings at sea. The programme is designed for families and will draw on Disney, Pixar and Marvel content across entertainment, dining and accommodation.

Singapore welcomed Disney Adventure with a water salute and fireworks display; photo by Disney Cruise Line

The deployment forms part of DCL’s expansion plans, with the fleet expected to grow to 13 ships by 2031. Recent additions include Disney Treasure and Disney Destiny. The Singapore homeporting arrangement is set for five years.

Singapore recorded more than two million cruise passengers from 375 ship calls in 2025, supported by direct air links to more than 160 cities and the expanded MBCCS. The Singapore Tourism Board said the agreement is expected to support fly-cruise demand and contribute to the tourism and maritime sectors.

Disney Adventure will feature seven themed areas and a range of dining and retail outlets. Onboard retail space totals nearly 1,580m². Retail concepts include World of Disney, National Geographic Store, and the Duffy and Friends Shop. Entertainment offerings include a new stage show, Remember, developed for the ship, alongside Duffy and the Friend Ship and a Marvel-themed attraction, Ironcycle Test Run.

Joe Schott, president of Disney Signature Experiences, said: “The arrival of the Disney Adventure in Singapore marks a significant milestone in our global expansion, introducing Disney cruising to Asia for the very first time. Honouring Disney Cruise Line’s legacy of unforgettable journeys, our newest ship brings together our signature storytelling and creativity in an exciting new destination.”

Melissa Ow, chief executive, Singapore Tourism Board, added: “The Disney Adventure’s arrival brings us a step closer towards realising our Tourism 2040 vision to drive quality tourism growth. Together with Disney Cruise Line, we’re excited to bring magical experiences to travellers from around the world.”

Oceania Cruises launches referral programme for loyalty members

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Oceania Cruises has introduced the Oceania Club Ambassador Program, a referral initiative aimed at rewarding repeat guests for recommending the cruise line to friends and family.

The launch forms part of the cruise line’s broader loyalty strategy, as it continues to position its product around culinary-focused sailings and destination-driven itineraries.

Oceania Club members can earn future cruise credit through the new Ambassador referral scheme

Under the scheme, when an Oceania Club member refers a first-time guest who books their first voyage, both the existing member and the new guest will receive US$200 in savings in the form of future cruise credit.

The programme applies to new, full-fare bookings made by first-time guests. Both the referring member and the referred guest will receive a US$200 Future Cruise Credit, which can be applied to existing or future reservations that have not yet reached final payment. Members may apply up to four US$200 Future Cruise Credits per booking, and credits are valid for three years from the date of issue.

Referring and referred guests are not required to travel together. The programme is limited to personal referrals among friends and family, with public solicitation, including via social media, not permitted.

To qualify, the referred guest must complete the Ambassador Referral Form on Oceania Cruises’ website within 14 days of paying their deposit to ensure the credit is applied.

Oceania Cruises said the initiative is designed to encourage word-of-mouth referrals within its loyalty base, supporting repeat business and first-time bookings through existing customer networks.

The launch forms part of the cruise line’s broader loyalty strategy, as it continues to position its product around culinary-focused sailings and destination-driven itineraries.

Minecraft Experience arrives in Singapore this April

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Minecraft Experience: Villager Rescue will make its Asia debut at Green Canvas, Mandai Wildlife Reserve, from April 24 to September 13, 2026.

The attraction marks the first large-scale travelling exhibition at Green Canvas, a purpose-built indoor event space within the Mandai Wildlife Reserve precinct.

Participants can step into the Overworld at Minecraft Experience: Villager Rescue and journey through iconic Minecraft biomes on a quest to save the village; photo by Minecraft Experience

Following runs in Dallas, London and Toronto, the immersive one-hour adventure invites participants to step into the Minecraft universe and journey through eight themed rooms to save a village under siege.

Designed for families, long-time players and newcomers alike, the experience blends large-scale projections, theatrical sets, motion-tracking gameplay and interactive storytelling.

Visitors will explore recognisable Minecraft biomes, gather resources and encounter familiar mobs, using a handheld Orb of Interaction to influence the environment and shape their quest. The adventure concludes at the Trading Post, where participants can collect a commemorative keepsake and unlock a digital in-game cape.

Created by Montreal-based studio Supply + Demand in collaboration with Microsoft, Experience MOD and Mojang Studios, the experience builds on Minecraft’s global popularity, with more than 300 million copies sold worldwide.

The presale waitlist is now open. Presales begin on March 10, 2026, with general ticket sales from March 11, 2026. Timed entry slots run daily, with weekday tickets from S$46 (US$34) for adults and S$40 for children, and weekend tickets from S$51 for adults and S$44 for children.

WildPass and Friends of Mandai members receive a 15 per cent early bird discount until March 23, 2026.

For more information, visit Minecraft Experience Singapore.

Gulf airlines resume limited flights after regional airspace disruption

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Emirates, flydubai and Etihad have since restarted a limited number of flights at Dubai International Airport (DXB) and Zayed International Airport in Abu Dhabi from March 2.

The flights are mainly to repatriate travellers who were left stranded following the escalating US-Israel-Iran conflict in the region.

Flights at Dubai and Abu Dhabi airports prioritise repatriation as regional airspace closures disrupt travel across Asia; photo by Kiev.Victor

Etihad had stated in a statement that all regular commercial flights to and from Abu Dhabi will remain suspended until March 5, 14.00 UAE time.

Emirates also continues to operate a limited number of passenger repatriation and freighter flights, while all other scheduled flights to and from Dubai remain suspended until March 4, 23.59 UAE time.

The airline said it would accommodate customers with earlier bookings as a priority.

Similarly, flydubai resumed partial flights on March 3, with a limited number of flights operating out of DXB’s Terminals 2 and 3.

The closure of airspace over the region has also affected various airports across Asia, including Suvarnabhumi Airport, Changi Airport and Kuala Lumpur International Airport.

Accor appoints new VP for operations – New Zealand & Fiji

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Accor has named Rob McIntyre as vice president operations for New Zealand & Fiji, effective April 13, 2026.

McIntyre brings extensive operational experience across New Zealand and internationally. Most recently based in Singapore, he led Accor operations including the flagship Pullman Singapore Orchard.

He previously served as general manager of Pullman Auckland Hotel & Apartments and held regional general manager and broader operational leadership roles across New Zealand.

Indonesia told to prepare destinations before seeking new routes

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Provincial stakeholders in Indonesia must ensure their destinations are fully prepared to welcome tourists before expecting expanded air connectivity.

Speaking at the 2026 IHRA National Working Meeting in Semarang, Central Java, Bima Arya, deputy home affairs minister, noted that while many regions have tourism potential, they often lack clear differentiation and a cohesive ecosystem. To address this, he proposed pilot programmes with selected regional heads to strengthen local leadership capacity.

Officials and airline executives stress that destination preparedness is key to sustainable air connectivity in Indonesia; photo by Indonesia Ministry of Tourism

Positioning his ministry as a facilitator, Bima emphasised that focus should be placed on regulatory harmonisation and infrastructure mapping.

“When we talk about tourism, not all regional heads fully understand the potential of their areas, especially in terms of city branding,” Bima said. He suggested starting small.

“We don’t need to be overly ambitious. Let’s start with a few regional heads who are ready and have a clear vision. We test the model first, then replicate it.”

He cited the transformation of Banyuwangi, East Java, as an example of how local leadership could successfully reposition a destination’s image to eventually attract airlines.

Indonesia Hotel and Restaurant Association (IHRA) chairman, Hariyadi Sukamdani, welcomed the proposal but underscored the importance of risk management and careful selection.

“We need proper mapping. Identify regions with strong leverage but controlled risk. We need success stories that can be replicated,” Hariyadi stated, adding that concentrating investment on the most prepared destinations was more effective than dispersing efforts without priorities.

Airline executives echoed this sentiment, affirming that destination readiness is a critical factor in flight sustainability. Eddy Krismeidi, expert staff at Indonesia National Air Carriers Association and head of Indonesia Affairs at Indonesia AirAsia, pointed out that coordination in Indonesia remains uneven compared with other countries.

“Many local governments don’t understand how to sustain a route, as routes typically bleed in the first three to six months,” he noted. Using a potential Bangkok-Yogyakarta service as an example, he explained that even iconic attractions like Borobudur require joint groundwork to be viable.

Farshal Hambali, chairman of the Board of Airline Representatives in Indonesia, added that joint marketing was essential to ensure that “aircraft load factors and hotel occupancy grow in tandem”.

Agoda launches Artotel Group flagship store on its platform

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Agoda has expanded its Flagship Store initiative with the launch of Artotel Group’s first branded digital storefront on the platform.

The dedicated page brings together more than 100 Artotel Group properties across Indonesia into a single hub, aimed at increasing brand visibility and simplifying discovery for travellers. Through the partnership, Artotel Group will use Agoda’s distribution reach, customer insights and promotional tools to support domestic and regional growth.

Artotel Group will leverage Agoda’s platform to strengthen domestic and regional distribution

Agoda’s Flagship Store model enables hotel groups to showcase their portfolio through customised visuals, targeted promotions and marketing support. The initiative is designed to help brands strengthen engagement across key source markets.

The launch comes as Asia continues to drive global travel growth, with Indonesia seeing sustained demand from both domestic and international travellers. According to Agoda’s 2026 Travel Outlook Report, Indonesia’s top inbound markets include Malaysia, Singapore and Australia, while 57 per cent of Indonesian travellers plan to travel domestically this year.

Agoda search data indicates continued interest beyond primary gateways. The most searched destinations in Indonesia include Bali, Jakarta, Bandung, Yogyakarta, Malang and Surabaya. Puncak (up 156 per cent), Yogyakarta (117 per cent) and Semarang (110 per cent) recorded the fastest year-on-year growth in searches.

Artotel Group has properties across many of these destinations, including a strong presence in Jakarta, positioning the group to capture both primary and secondary market demand.

Andrew Smith, senior vice president, supply, Agoda, said:

“This partnership is about more than just visibility; it’s about a shared philosophy of localisation. Artotel Group provides a unique Indonesian experience through art and lifestyle. By launching their first branded flagship store on Agoda, we are combining Artotel Group’s local expertise with our global reach and data insights. Our goal is to help Artotel Group customise for the ‘Asian traveller’ by tailoring engagement – from payment preferences to regional marketing – ensuring their art-inspired hospitality resonates with every guest, whether they are from Surabaya or Sydney.”

Erastus Radjimin, founder and CEO of Artotel Group, added: “As more travellers come from nearby markets, meeting diverse expectations becomes a differentiator. Thanks to Agoda, we are making it easier for travellers worldwide to discover Artotel Group and experience Indonesia through our art, culinary, and lifestyle-led hotels.”

Tokyo Marathon drives US$100m in consumer spending

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The Tokyo Marathon 2025 generated an estimated 155 billion yen (US$100 million) in incremental consumer spending over three days, according to analysis by the Mastercard Economics Institute (MEI).

Mastercard is a sponsor of the Tokyo Marathon.

Districts including Ginza, Minato and Shibuya, pictured, recorded increased spending during the event period

Spending among merchants within a 10-kilometre radius of the finish line was approximately seven per cent higher than during a typical non-marathon weekend, indicating short-term economic impact linked to the event.

While hotels and restaurants saw gains, increases were recorded across multiple retail and service categories. Family apparel spending rose 47 per cent, cosmetics 30 per cent, drug stores 18 per cent and women’s clothing 14 per cent, reflecting event-related discretionary purchases.

District-level data showed varying impacts across Tokyo. In Chiyoda, hotel spending by Japanese visitors increased 72 per cent. In Minato, bar revenues rose 57 per cent. Ginza recorded a 37 per cent rise in theatre and museum spending, with retail and dining up around 10 per cent. In Shibuya, children’s apparel sales increased 28 per cent, while Taito saw leisure spending rise 27 per cent and department store sales increase 23 per cent.

Domestic consumers accounted for more than 83 per cent of incremental spending. International visitors also contributed, particularly in premium retail and hospitality. Travellers from the US, the UK, Germany, Italy and Australia represented a significant share of cross-border spending. Among US and UK participants, 73 per cent visited other Japanese cities within a week, extending economic activity beyond Tokyo.

The analysis compares actual spending during the event period with a modelled baseline of expected spending in the absence of the marathon, using aggregated and anonymised Mastercard transaction data.

David Mann, chief economist, Asia Pacific, Mastercard, stated: “Major sporting events are measurable economic catalysts. The Tokyo Marathon demonstrates how domestic demand and international travel combine to drive broad-based spending gains. For economies across Asia-Pacific prioritising tourism-led growth, understanding how events influence consumer movement and cross-border travel patterns is increasingly important for policy and investment decisions.”