Tags OTAs

Tag: OTAs

OTAs build up customer loyalty through hyper-personalisation

To increase customer acquisition and effectively connect with target audiences, OTAs are employing unique digital solutions that elevate personalised content to the next level. For...

OTAs put human touch back in booking process

OTAs are working to strike a balance between technology and physical customer service, challenging the notion that online players lack the human touch. Examples of...

Dissatisfied with OTAs, hoteliers seek diversification to reduce reliance

Hoteliers have come forth to express disgruntled sentiments about hostile treatment from ever-expanding OTAs' growing presence, and their desire to reduce their reliance on...

Traveloka expands to Australia

Indonesian unicorn and OTA Traveloka has expanded to Australia as it partners the tourism ministry on a campaign to boost arrivals into the country. The...

Fayfay.com signs MoU with HCMC DMO

Hong Kong-based e-commerce travel platform Fayfay.com has signed an MoU with the Ho Chi Minh City Tourism Promotion Center to promote Vietnam tourism, with a special...

Rumours of trouble at Zuji with air ticket sales suspended

Zuji's failure to fulfil its payment obligations for airline ticket sales and an abrupt suspension of booking functions are fuelling rumours that the OTA...

Vietnam travel e-commerce site goes live in Singapore

Fayfay.com, an e-commerce website dedicated to Vietnam travel experiences, has launched its portal in Singapore. The company was co-founded by former investment banker Kingston Lai,...

Tech giants Google and Alibaba are bigger travel threats than ever

While much attention in the travel industry has been given to “disrupters” like Airbnb and Uber, the continual foray of tech giants into the...

Airbnb takes on OTAs in open letter to hoteliers

Having declared its intentions to be 'for everyone', Airbnb last week penned an open letter to "boutique hotels and B&B owners", touting its lower...

The biggest challenges for Asia’s inbound agents in 2018 (part 1)

When asked what they foresee as their biggest challenge this year, it’s clear that the growing tentacles of online platforms is the elephant in the room for many inbound agents across Asia. Other bugbears include geopolitics, which affects their market mix, and a lack of destination marketing wherewithals.

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