Tag: Travel Technology

Customer support and marketing are the two most common business functions generative artificial intelligence (AI) is being used for in the travel and tourism...

Korean Air has teamed up with Amazon Web Services (AWS) to develop an AI Contact Center (AICC) platform that will incorporate innovative artificial intelligence...

British Airways has selected Amadeus as its technology partner to produce relevant, personalised customer offers to deliver a seamless retailing and servicing experience for...

Amadeus has teamed up with Expedia Group to deploy New Distribution Capability (NDC) technology for the global online travel agency. Having worked with Expedia Group...

Brought to you by Singapore Tourism Board As travellers become more discerning and savvy, they seek more authentic experiences. Technology has also changed how people...

Aside from helping travellers stay connected while on the move, eSIMs – which provide travellers with data connectivity without exorbitant roaming charges – can...

Myma.ai, which supports hotel operations with AI-driven solutions, has embarked on a campaign to build up adoption across Asia-Pacific, with one of its first...

Azgo, an AI-powered travel rewards platform, has launched in Singapore, enabling holiday-goers in the city-state the opportunity to enjoy affordable travel deals at close...

Trip.com Group turns 25 this year, and is one of the world’s leading online travel agencies with more than 45,100 employees and 400 million members. Jane Sun, CEO, shares how the company pulled through the pandemic and how the forward-looking company is forging ahead with AI

In exploring how “re-commerce unlocks the value of passenger flexibility”, peak to off-peak revenue rebooking solutions provider Volantio claims Alaska Airlines achieved a US$30...