Tag: Travel Technology

Philippine Airlines (PAL) has launched the sale of international air tickets using New Distribution Capability (NDC) on Trip.com. As the first global travel service...

The Hotel Industry Digital Plan (IDP), a programme introduced in 2019 by Infocomm Media Development Authority (IMDA) and Singapore Tourism Board (STB) with support...

Trip.com has introduced Trip.Planner, an AI-powered planning hub designed to turn complex itineraries into simple, personalised journeys. Whether for a weekend getaway or a multi-destination...

Frasers Hospitality has implemented an AI-driven system to streamline staff training, recognising that service quality – from room maintenance to staff attentiveness – directly...

Edmund Ong, general manager of Trip.com Singapore, shares how predictive AI helps travel companies meet customer needs and deliver smoother, more personalised journeys

Sun PhuQuoc Airways, Vietnam’s first airline dedicated to a “resort-in-the-sky” travel model, has selected Amadeus solutions, including the Altéa Passenger Service System (PSS), Amadeus...

Sumesh Patel, president, Asia Pacific, SITA, challenges the travel industry to stop chasing seamlessness and start designing smarter, more connected transitions across the journey

Following Sabre’s US$1.1 billion sale of its Hospitality Solutions business, Deepshikha Sehgal, head of demand, APAC – lodging, ground and sea (LGS), shares her insights on the future of B2B hotel distribution and its impact on travel agencies and hotels

Singapore Airlines (SIA) has entered a three-year agreement with Qualtrics to strengthen its customer feedback systems. The airline is adopting the platform to streamline...

The Singapore Tourism Board (STB) and OpenAI have signed a memorandum of understanding (MoU) to support the tourism sector’s adoption of advanced AI. This marks...