Tag: Smart Travel
Changi App upgrade offers real-time flight tracking and delay compensation
Changi Airport Group (CAG) has introduced FlightSaver Assurance, a new feature on the Changi App that offers travellers instant benefits when their scheduled departure...
Thai Airways reveals key outbound travel trends for 2025 at THAI...
Thai outbound travel has shaped up dynamically in 2025, with Tokyo, Singapore, and Shanghai emerging as the top destinations for Thai travellers.
“Based on Thai...
Personalisation and privacy key as travellers expect frictionless experiences
Today’s travellers want personalised, seamless and instant, whether at the trip planning stage or during the trip itself, say industry experts during the Connected...
When travel platforms anticipate your next trip
Edmund Ong, general manager of Trip.com Singapore, shares how predictive AI helps travel companies meet customer needs and deliver smoother, more personalised journeys
Owning the seams: designing truly connected journeys in travel
Sumesh Patel, president, Asia Pacific, SITA, challenges the travel industry to stop chasing seamlessness and start designing smarter, more connected transitions across the journey
