Tag: Qualtrics
Singapore Airlines adopts Qualtrics platform to improve customer feedback analysis
Singapore Airlines (SIA) has entered a three-year agreement with Qualtrics to strengthen its customer feedback systems. The airline is adopting the platform to streamline...
Travel brands must up customer experience to win in APAC
When it comes to customer satisfaction in Asia-Pacific, many travel brands are falling short. Mao Gen Foo, head of Southeast Asia, Qualtrics gives his two cents on why this must change for brands to stay competitive
