Tag: Digital Transformation
Tapping into travel’s cashless future in Asia
Daniel Marovitz, senior vice president, fintech at Booking.com, explores how digital payments are transforming travel across Asia-Pacific, and how fintech innovation is creating a seamless, inclusive and cashless journey for travellers and merchants
Singapore hotels refresh operations with digital innovation
Dirk Dumortier, director of vertical partnerships, APAC, Alcatel-Lucent Enterprise, explains how digital transformation and unified communications can help hotels overcome manpower challenges, manage costs, and elevate guest satisfaction
High-value markets, digital innovation drive tourism growth in Asia-Pacific: study
Simon-Kucher & Partners’s latest Asia-Pacific Travel Trends Report 2026 has painted a positive outlook for travel and tourism in the region.
Sharing data-backed findings at...
Accor adopts Oracle Hospitality Opera Cloud for global property management
Accor is moving its global properties onto Oracle Hospitality Opera Cloud PMS to standardise its property management system across 110 countries.
The platform will support...
Singapore’s Hotel Industry Digital Plan gets updated to keep up with...
The Hotel Industry Digital Plan (IDP), a programme introduced in 2019 by Infocomm Media Development Authority (IMDA) and Singapore Tourism Board (STB) with support...
Frasers Hospitality leverages AI to streamline training and enhance service operations
Frasers Hospitality has implemented an AI-driven system to streamline staff training, recognising that service quality – from room maintenance to staff attentiveness – directly...
Experience Gold Coast launches new app to personalise city exploration
Experience Gold Coast has launched a new locally developed app designed to transform how people explore the city by providing curated tips, hidden gems...
Amadeus and Google join forces to advance cloud and AI strategy
Amadeus and Google have partnered to focus on deploying Google Cloud’s technology to support Amadeus’ cloud and AI initiatives.
As part of the agreement, Amadeus...
Embracing innovation in the airline industry
Gordon Chu, acting head of Digital Innovation at Cathay Pacific, gives insights into digital innovation, how it benefits the airline industry, challenges and tools that airlines can leverage
TTG Conversations: Five Questions with Wong Ming Fai, Singapore Tourism Board
Customer support and marketing are the two most common business functions generative artificial intelligence (AI) is being used for in the travel and tourism...
