Tag: Digital Transformation
Asia-Pacific airlines sharpen HR playbooks to secure future workforce
Asia-Pacific airline leaders are refining workforce strategies as the region faces a tight labour market and a widening generational divide.
“Asia-Pacific will need approximately 300,000...
Emirates teams up with OpenAI to advance AI innovation
Emirates and OpenAI have entered a strategic collaboration to advance AI adoption and innovation across the airline.
The collaboration will include enterprise-wide deployment of ChatGPT...
UOB Travel teams up with Amadeus to modernise booking systems
UOB Travel has chosen Amadeus as its digital transformation partner to modernise its travel technology and provide seamless end-to-end experiences for clients.
The upgraded technology...
AI shines light on hotels’ rebooking gap as Asia-Pacific properties race...
Hotels across Asia-Pacific are moving quickly to close long-standing data gaps that have limited personalisation and depressed rebooking rates, with AI now exposing how...
Tapping into travel’s cashless future in Asia
Daniel Marovitz, senior vice president, fintech at Booking.com, explores how digital payments are transforming travel across Asia-Pacific, and how fintech innovation is creating a seamless, inclusive and cashless journey for travellers and merchants
Singapore hotels refresh operations with digital innovation
Dirk Dumortier, director of vertical partnerships, APAC, Alcatel-Lucent Enterprise, explains how digital transformation and unified communications can help hotels overcome manpower challenges, manage costs, and elevate guest satisfaction
High-value markets, digital innovation drive tourism growth in Asia-Pacific: study
Simon-Kucher & Partners’s latest Asia-Pacific Travel Trends Report 2026 has painted a positive outlook for travel and tourism in the region.
Sharing data-backed findings at...
Accor adopts Oracle Hospitality Opera Cloud for global property management
Accor is moving its global properties onto Oracle Hospitality Opera Cloud PMS to standardise its property management system across 110 countries.
The platform will support...
Singapore’s Hotel Industry Digital Plan gets updated to keep up with...
The Hotel Industry Digital Plan (IDP), a programme introduced in 2019 by Infocomm Media Development Authority (IMDA) and Singapore Tourism Board (STB) with support...
Frasers Hospitality leverages AI to streamline training and enhance service operations
Frasers Hospitality has implemented an AI-driven system to streamline staff training, recognising that service quality – from room maintenance to staff attentiveness – directly...
