Tag: Artificial Intelligence
Frasers Hospitality leverages AI to streamline training and enhance service operations
Frasers Hospitality has implemented an AI-driven system to streamline staff training, recognising that service quality – from room maintenance to staff attentiveness – directly...
Agoda introduces AI bot to answer hotel questions in real time
Agoda has launched an AI chatbot designed to provide instant answers to travellers’ hotel-specific questions. The Property AMA (Ask Me Anything) Bot aims to...
When travel platforms anticipate your next trip
Edmund Ong, general manager of Trip.com Singapore, shares how predictive AI helps travel companies meet customer needs and deliver smoother, more personalised journeys
STB, OpenAI to collaborate on AI integration in Singapore’s tourism industry
The Singapore Tourism Board (STB) and OpenAI have signed a memorandum of understanding (MoU) to support the tourism sector’s adoption of advanced AI.
This marks...
Ant International expands Alipay+ with AI travel integration
Ant International has launched Alipay+ Voyager, an AI travel companion integrated into digital wallets, in partnership with Agoda, Fliggy and Trip.com.
The tool combines Ant...
Amadeus and Google join forces to advance cloud and AI strategy
Amadeus and Google have partnered to focus on deploying Google Cloud’s technology to support Amadeus’ cloud and AI initiatives.
As part of the agreement, Amadeus...
SriLankan Airlines’s Yaana readies for customers
SriLankan Airlines has deployed chatbot Yaana to transform its customer support delivery through the use of advanced AI and Natural Language Processing (NLP) technologies,...
Beijing travel agency to leverage on AI to boost inbound travel...
Beijing’s Niding International Travel Agency (NITA) is banking on sister company QIan Liang Technologies Co. (QLTech) to develop AI and Large Language Model (LLM)...
Snowflake enhances customer experiences with AI Data Cloud
Snowflake has launched the AI Data Cloud for travel and hospitality, uniting its data platform, artificial intelligence (AI) capabilities, and industry-specific solutions to deliver...
TAGTHAi launches personalised travel itinerary planner
Thailand’s official travel super app, TAGTHAi has teamed up with Google Cloud to simplify and enhance the travel planning experience for visitors to Thailand...
