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The metaverse is changing the travel landscape and Mike Tansey, managing director, growth markets travel industry lead, Accenture shares his thoughts on how to embrace it
The growing use of immersive technologies such as augmented and virtual reality will spur consumer-facing companies, such as those in retail, consumer goods and...
Mike Tansey, Accenture's managing director and travel & hospitality industry lead for Asia Pacific, Africa, Middle East & Turkey, examines why greater collaboration of data between airports and airlines will provide passengers with a seamless and personalised experience.
With the average person expected to communicate more with chatbots than with their own spouses by 2022, airlines can start using bots to remove friction in customer conversation, without completely cutting out the travel agent, according to Mike Tansey, managing director & travel and hospitality lead, Asia-Pacific, Africa Middle East & Turkey, Accenture