TTG Asia
Asia/Singapore Saturday, 4th April 2026
Page 83

Thomas Cook India, SOTC Travel launch Disney Cruise Line sailings

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Thomas Cook India and SOTC Travel have entered a partnership with Disney Cruise Line to offer sailings in Australia and New Zealand.

Cruise holidays are gaining popularity among Indian travellers. The E&Y and Economic Times Great Indian Traveller Report found that 52 per cent of respondents included cruising in their bucket list of experiences. The Thomas Cook and SOTC India Holiday Report 2025 recorded that 45 per cent of respondents showed strong interest in exploring formats such as cruises.

The collaboration offers Indian travellers premium Disney cruise experiences, including group and customised tours; Disney Wonder, pictured; photo by Disney Cruise Line

To meet this demand, Thomas Cook and SOTC have launched tours that include Disney Wonder sailings. The companies’ Australian Extravaganza group tour of 16 days will include a four-night sailing, with departures from India in November 2025 and January 2026.

Disney Wonder offers Broadway-style shows, deck parties, poolside movies, fireworks at sea, themed dining at Tiana’s Place and Animator’s Palate, youth clubs, fitness areas, character meet-and-greets, and multiple pools, including an adult-only Quiet Cove Pool.

The companies said the partnership will be promoted across media platforms and supported by their digital and retail network in India.

Rajeev Kale, president and country head, holidays, MICE, Visa at Thomas Cook India, said: “I am delighted with yet another first-mover from the Thomas Cook India Group, with the introduction of special Disney Cruise Line experiences into our group tours, also customised holidays for the upcoming winter season.

“Indian consumers are increasingly seeking premium, experience-rich journeys, and Disney Cruise Line delivers exactly that – with world-class entertainment, dining and immersive storytelling across segments. These special sailings are co-curated to allow our customers to bond, celebrate and create unforgettable memories – all within the magical world of Disney.”

SD Nandakumar, president and country head, holidays and corporate tours at SOTC Travel, added: “Cruising is no longer seen as niche – and is fast emerging as Indian consumers’ preferred holiday choice. My team and I are excited to launch Disney Wonder as an exciting addition to our product portfolio this winter.

“We believe that no one understands the Indian traveller better than SOTC, and with Disney’s unmatched storytelling and entertainment, these sailings promise vacations that create treasured stories that last a lifetime.”

Green tourism businesses to be prioritised at Indonesian government events; positive communications is key

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From left: Indonesian Hotel and Restaurant Association’s Haryadi Sukamdani, H3's Yulia Maria, MoT’s Rizki Handayani with session moderator Alistair Speirs; photo by Mimi Hudoyo

The Indonesia Ministry of Tourism (MoT) intends to prioritise tourism businesses that meet sustainable development goals (SDG) for participation in government-led tourism exhibitions and sales missions. The move supports the industry’s shift toward sustainability and is aligned with the the country’s Nationally Determined Contributions (NDC) targets.

Speaking at H3 Summit organised by the Association of Hotel Public Relations (H3) Indonesia in Jakarta last week, Rizki Handayani, deputy for Industry and Investment of MoT, noted that sustainable tourism was trending along with growing global awareness of environmental issues.

From left: Indonesian Hotel and Restaurant Association’s Haryadi Sukamdani, H3’s Yulia Maria, MoT’s Rizki Handayani with session moderator Alistair Speirs; photo by Mimi Hudoyo

She acknowledged efforts undertaken by tourism business to uphold sustainable practices, and underscored the crucial role hotel public relation professionals play in communicating sustainability programmes to the public.

“The market will look for hotels that meet SDG requirements,” she added.

She believes that the quality of hotel accommodation and services consistently shapes tourists’ first impression of destination Indonesia.

“Therefore, the role of public relations is very important. Hotel public relation professionals must be able to build a positive narrative, not only related to hotel products but also about Indonesian tourism that prioritises sustainable principles,” Rizki said.

As a facilitator of sustainable tourism, MoT will roll out “several programmes supported by international financing” to aid the sector next year.

She added that MoT has implemented various programmes that are aligned with Indonesia’s NDC targets, such as managing food waste and food loss, implementing the Blue, Green, and Circular Economy in hotels, awarding Green Hotel recognition, and developing a hotel supply chain linked to SDG, including the use of local resources.

The NDC targets a reduction in greenhouse gas emissions by 32 per cent through its own efforts or 43 per cent with international support by 2030. It also targets net-zero emissions by 2060 or sooner, management of 70 per cent of waste by 2025, and a per capita reduction in food waste by 35 per cent by 2030.

Yulia Maria, the general chair of H3 Indonesia, echoed the need to advance Indonesian tourism through a focus on achieving and communicating environmental, social, and governance (ESG) goals.

“For this, the role of public relations is crucial, as it allows us to build a positive narrative and help hotels frame sustainability as a genuine commitment rather than just a government obligation to run ESG programmes,” said Yulia.

“We can also educate and engage with guests, encouraging them to participate in eco-friendly initiatives and enhance the hotel’s credibility and reputation through transparent communication. This strengthens public trust and, of course, integrates with the hotel’s branding, which is fundamental to all hotel communication activities.”

Northern Territory merges agencies to fuel year-round visitor growth

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Parrtjima is an annual Aboriginal light festival that takes places over 10 nights in the Red Centre

The Northern Territory (NT) is consolidating its visitor economy efforts by merging Tourism NT and the NT Major Events Company into a single entity named Tourism and Events NT, effective January 1, 2026.

The move is intended to create a unified and streamlined strategy to drive year-round visitor growth by directly leveraging the region’s major events alongside its unique destinations, according to Suzana Bishop, CEO of the NT Department of Tourism and Hospitality.

Parrtjima is an annual Aboriginal light festival that takes places over 10 nights in the Red Centre

Bishop noted that the region’s “incredible event portfolio plays a huge role in bringing visitors”, and added that since the two organisations already work extremely closely. Hence, integrating them makes perfect sense and will “create a powerhouse of creativity and strategy when it comes to promoting the Territory”.

The merger has been widely welcomed by the industry.

Alicia Triggs, executive general manager of sales & partnerships at Journey Beyond, stated that the two sectors are “intrinsically linked”, with each one strengthening the other to create a “strong driver for visitation”.

Ben Hall, CEO of AAT Kings Group, agreed, calling events and tourism a marketing powerhouse and noting that combining the functions has successfully grown the sector in other Australian states by creating better synergies and wider reach.

The integration has already produced practical results: major event tickets are now being sold through travel trade channels, bundled with accommodation, flights, and tours. This cross-promotion has expanded reach, contributing to a 58 per cent interstate and overseas visitor rate for the recent Motocross Australia Grand Prix and a sell-out T20 International Cricket match. Furthermore, NT events are now consistently featured in Tourism NT agent and media programmes, boosting exposure with global buyers.

To help lead the new vision, Staci Mellman has been appointed as chief marketing officer, effective October 1. Mellman brings international tourism marketing experience from her previous leadership roles with Brand USA and Visit Florida.

An Expression of Interest process for appointments to the new Tourism and Events NT Advisory Board will run from September 24 to October 22. The current Tourism NT Board will manage the transition until the end of 2025, during which time the new Visitor Economy Strategy 2032 is also being finalised through industry consultation.

Star power drives 600 million views for Seoul’s global tourism campaign

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A new milestone has been set in the history of Seoul’s global tourism campaigns – its ongoing campaign, Absolutely in Seoul, featuring K-pop artist Jennie, has reached a cumulative 600 million views worldwide.

The campaign adopts a cinematic storytelling format, with Jennie as the main character and her song, Seoul City, from her album Ruby as a key feature. Across seven campaign films, Jennie explores hotspots across the city, such as Bukchon Hanok Village, Euljiro, and Nodeulseom Island.

K-pop artist Jennie is cast in Seoul Tourism Organization’s latest destination campaign

“Today’s results demonstrate how Seoul has become a magnetic destination through K-pop and broader hallyu (Korean wave) content,” said an official from the Seoul Tourism Organization.

Seoul Tourism Organization plans to sustain global momentum through TV advertising and high-impact outdoor media in major overseas markets throughout the second half of the year.

Singapore’s Naumi Hotels rises in the Middle East

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From left:

Singapore’s boutique hotel brand, Naumi, now has a presence in Barsha Heights, Dubai. The 237-key property is owned by Naumi Group, advised by SunStar Capital, and managed by Naumi Hotels.

Naumi Hotel Dubai is steps from Dubai Internet City Metro, 10 minutes from Mall of the Emirates, and 15 minutes from The Palm. The property is set to undergo a transformation, unveiling a new visual identity with whimsical spaces, imaginative micro-experiences, and signature brand touch points.

From left: Naumi Group’s Paul Stocker and Naumi Hotel Dubai’s Bassam Zakaria

Guest facilities include two restaurants, a spa, rooftop pool, fitness centre, and meeting facilities.

Gaurang Jhunjhnuwala, group CEO of Naumi Group, said: “Following Naumi Hotels’ success in the Asia-Pacific region, extending the experience to the Middle East felt like a natural next step. For us, Dubai represents the epicentre of the region’s thriving hospitality market and a symbol of innovation, where the world’s leading brands and most discerning travellers come together. We are excited to make our mark on the region and on a city that so closely mirrors our ambition, creative energy, and ever-evolving vision for hospitality.”

With the Dubai addition, Naumi Hotels’ portfolio now comprises eight properties spanning key cities in Singapore, New Zealand, Australia, and the UAE.

Paul Stocker, group chief operating officer of Naumi Group, said: “With every new property, we aim to push the boundaries of boutique hospitality. In Dubai, we’ve found the ideal canvas to express our playful sophistication and bring unexpected moments to life. The hotel will capture the spirit of the city while staying true to Naumi Hotels’ experiential, artful approach to every stay.”

China’s H World signs new deals in Malaysia and Cambodia

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Rendering of

China-based H World Group has signed three new JI Hotels in Kuala Lumpur, Malaysia and Phnom Penh, Cambodia, marking its debut in Malaysia and expanding its presence in Cambodia.

JI Hotel Downtown Kuala Lumpur, developed in partnership with Saadiq Tri Venture, is a 101-room property set to open in 4Q2026 in the Dang Wangi district.

Rendering of JI Hotel Downtown Kuala Lumpur

JI Hotel Phnom Penh City Center in the central business and government district will offer 130 keys when it opens in 2Q2026.

The 110-key JI Hotel Phnom Penh Mekong Riverside will overlook the Mekong River and offer guests direct access to Phnom Penh’s cultural landmarks. It is scheduled to open in 3Q2026.

Murphy Zhu, president of H World Asia Pacific, said: “This is an exciting step in our Asia-Pacific strategy. By introducing JI Hotel to Malaysia and deepening our presence in Cambodia, we are extending the international reach of one of our flagship brands.

“Beyond introducing a highly recognised Chinese brand, we are also bringing the strength of H World’s supply chain, development expertise, and digital capabilities to our partners across South-east Asia.”

The hotel firm has announced several signings in recent months, including one for Steigenberger Phnom Penh in July, as well as a cluster of four for IntercityHotel, Orange, and JI Hotel brands in Vientiane and Luang Prabang in May.

Holiday Inn Express makes mornings scent-sational

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Holiday Inn Express has launched a scent-based alarm clock across selected hotels in Asia-Pacific. The Breakfast Alarm Clock is being trialled in Singapore, Thailand, Japan, Australia and New Zealand from October to November 2025.

The new programme was developed following research by Holiday Inn Express, which found that 73 per cent of Asia-Pacific travellers lose part of their morning routine when away from home, often skipping exercise, checking emails, or breakfast. The study also showed that 58 per cent felt a pleasant smell helps them wake up, with coffee or tea, baked goods, and fresh fruit the top choices. These findings shaped the scents featured in the alarm clocks, including coffee, blueberry muffin, and mango, with market variations such as nashi pear in Japan and bacon in Australia and New Zealand.

Participating hotels in Singapore are Holiday Inn Express Singapore Katong, Holiday Inn Express & Suites Singapore Novena, Holiday Inn Express Singapore Clarke Quay, Holiday Inn Express Singapore Orchard Road, and Holiday Inn Express Singapore Serangoon. In Thailand, the hotels are Holiday Inn Express & Suites Bangkok Central Pier, Holiday Inn Express Bangkok Sathorn, Holiday Inn Express Bangkok Siam, Holiday Inn Express Pattaya Central, and Holiday Inn Express Rayong.

The Breakfast Alarm Clock will be available at selected hotels in Singapore from October 1 to 22, 2025, and in Thailand from November 6 to 27, 2025.

For more information, visit Holiday Inn Express.

Oceania Cruises, Regent Seven Seas Cruises appoint dual-role leaders for Asia-Pacific growth

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Oceania Cruises and Regent Seven Seas Cruises (RSSC) have strengthened their leadership in Asia-Pacific with a dual-role sales structure to support the brands’ growth in the region.

Lisa Pile, vice president and general manager for RSSC in Asia-Pacific, now also oversees Oceania Cruises in the region. Pile has worked with RSSC since 2016 and brings extensive experience across Asia’s luxury travel markets, having lived and worked in Beijing, Shanghai, Chengdu, Bangkok, and Singapore.

From left: Lisa Pile and Constance Seck

Constance Seck returns as director of sales, Southeast Asia, for both Oceania Cruises and RSSC. Based in Singapore, Seck has over 20 years of experience in luxury travel markets, including senior roles in hotels, consortia management, and travel agencies.

James Sitters remains director of sales, Australia and New Zealand, for Oceania Cruises.

Pile will be supported by three regional leaders: Seck for South-east Asia, Holly Kong for North Asia (excluding Japan), and Toshi Kurihara for Japan. Kong has more than seven years with the company, while Kurihara has led sales in Japan since 2023.

Global Hotel Alliance expands IT and marketing executive team

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Global Hotel Alliance (GHA) has appointed two senior executives to expanded leadership roles.

Steve Ayalo has been promoted to vice president, IT governance, risk & compliance, and Matthew Lloyd to vice president, marketing technology & CRM.

From left: Steve Ayalo and Matthew Lloyd

Ayalo, who joined GHA in 2015, has led the development of the company’s cybersecurity and compliance frameworks, including the cybersecurity operations centre, threat intelligence services, and governance around emerging technologies such as AI. In his new role, he will oversee ISO certification, enterprise IT strategy, information security risk management, and regulatory compliance across all business units.

Lloyd joined GHA in 2018, bringing 10 years of prior travel industry experience with Hilton and Southwest Airlines. He has led global CRM initiatives, digital innovation, and customer data platform rollouts. He will take on broader responsibilities, shaping departmental culture, fostering cross-functional collaboration, and mentoring emerging talent to enhance GHA’s marketing capabilities.

Pahang organises maiden roadshow in India, targets growth beyond Genting Highlands

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The Malaysian state of Pahang held its first-ever tourism roadshow in India, with events in New Delhi on September 24 and Chennai on September 26. The initiative aimed to promote Pahang’s diverse destinations and experiences beyond the popular Genting Highlands among Indian travellers.

“Nearly 60 per cent of Indian travellers visiting Malaysia include Genting Highlands in their itineraries. With these roadshows, we want to introduce other experiences in Pahang to Indian visitors, from our beaches and islands to rainforests and heritage towns,” said Leong Yu Man, chairman, Pahang State Committee on Unity, Tourism and Culture while speaking to TTG Asia in New Delhi.

Leong shared that the roadshows aim to draw Indian travellers beyond Genting Highlands to explore Pahang’s beaches, islands, and rainforests; photo by Rohit Kaul

Pahang is looking to promote other highlands like Cameron, beaches like Cherating, Fraser’s Hill and Tioman Island in the Indian market.

“For Indian travellers who love sunshine, beautiful beaches and activities like diving, snorkelling and trekking, Tioman is the perfect place. Indian travellers can also explore the ancient rainforests of Taman Negara when visiting Pahang,” she added.

Apart from officials from the government of Pahang, 12 suppliers from the state including travel agents and hoteliers participated in the roadshows. Pahang received around 53,000 Indian overnight visitors last year.

She noted: “These numbers don’t include Indian travellers who are visiting Pahang for a day trip and going back to Kuala Lumpur. So, this makes the real figure for Indian travellers that come to Pahang much higher.”

Pahang Tourism is also looking to shortly organise a familiarisation trip for travel agents and media representatives as part of its marketing initiatives in India.