TTG Asia
Asia/Singapore Monday, 6th April 2026
Page 541

Demand heats up at Japan’s ski resorts

0

Japan’s ski and snowboard resorts are enjoying a much-needed boost this snow season with the arrival of overseas visitors for the first time since April 2020.

Industry staff report an unprecedented return in international tourists, with more bookings planned in the coming weeks. Although Japan’s main ski season is from December to March, it is possible to continue skiing until early May in some places including Gassan in Yamagata, Niseko Hirafu in Hokkaido and Hakuba in Nagano.

Bookings remain aplenty even after the usual ski season; Hakuba in Nagano pictured

Hokkaido resort Kuchan has seen its accommodation and lift pass reservations rise nine fold over December 2022 to May 2023, largely by travellers from Australasia, Europe and Asia.

Given the importance of the inbound market – international skiers and snowboarders totalled 960,000 in 2018, up from around 300,000 in 2013, according to the Japan Tourism Agency – resorts have developed new offerings to maximise visitors’ time on resorts.

At Niigata Prefecture’s Naeba Ski Resort, operated by Seibu Prince Hotels Worldwide, non-skiers can enter Family Snowland, an expansive park offering snow rafting, snow tubing, snow trains, snowmobiles and other outdoor activities.

Hakuba Happo-one Snow Resort opened a snow park with ramps and bumps following more enquiries about space for snowboarding tricks. According to operators, The Parks and Hachi Crew, the new facility is a “surf-ride x freestyle park that makes the most of Happo’s wild terrain and excellent snow quality”.

In anticipation of greater demand for information, Skiday began releasing photos of ski resorts taken every 15 minutes, a service designed to allow users to check the local temperature and up-to-date snow conditions at resorts. About 70 ski resorts have used the service this season.

Resorts are hoping the strong rebound is only the beginning of a long-term increase in overseas arrivals, particularly amid a domestic decline in snow sports demand. There were an estimated 2.8 million Japan-based skiers and snowboarders in 2021, down from the peak of 18 million in 1998, according to the Japan Productivity Center.

Travelport secures capital boost

0

Travelport has received a US$200 million investment from owners Siris Capital Group and Elliott Management, following the company’s strong first quarter performance.

This injection of capital will enable Travelport to continue executing against its aggressive growth strategy as the travel industry recovers.

The investment will allow Travelport to further advance its technology innovations

In March, Travelport acquired Deem, a leading corporate travel management platform, in order to fulfil a growing need for a tight, fully-integrated tool that provides access to all multi-source content, including NDC.

The company also launch Smartpoint Cloud, delivering a more intuitive and efficient way for travel agents to sell and service travel, all while increasing sales of higher-value services for suppliers.

The US$200 million investment, along with a recent refinancing that received the support of 100 per cent of Travelport’s First Lien Lenders and materially lowered the company’s cash interest expense, provides the company with significant liquidity while demonstrating investors’ strong belief in the company’s bright future.

Greg Webb, CEO of Travelport, said: “The main advantage of private equity ownership is agility, which is crucial in a rapidly changing environment. This investment will allow Travelport to further advance its tech innovations, while fuelling the company’s momentum.”

ONDA’s investment in Hoteliers.Guru takes it farther

0

South Korean hospitality tech company, ONDA, is accelerating its global expansion with an investment in Hoteliers.Guru, a Thai hospitality technology company.

Hoteliers.Guru will work closely with ONDA to maximise revenue and improve guest experience for its partner hotels in order to establish a strong foothold in the South-east Asian hospitality market.

Both companies will work closely to maximise revenue and improve guest experience for its partner hotels

ONDA will also provide rapid technical support to Taiwanese and Thai hotels interested in adopting DIVE, ONDA’s SaaS-based property management system.

Founded in 2013, Hoteliers.Guru’s channel manager and booking engine are being used by over 700 major hotels and resorts in Thailand. The Thai government has selected the Hoteliers.Guru’s booking engine as a key digital solution to revitalise domestic tourism during the pandemic.

In addition, demand for Hoteliers.Guru’s solutions is growing rapidly among hotels and resorts in South-east Asia as international tourism reopens and the need for digital transformation increases.

Both companies signed an agreement last August to bring Hoteliers.Guru’s partner hotels and resorts to major online sales channels in South Korea through ONDA-HUB (formerly ONDA GDS).

Parkphoom Thamperakul, CEO and co-founder of Hoteliers.Guru, said: “The commitment provided by ONDA is recognition of Hoteliers.Guru’s positive impact on the hospitality industry and the potential we offer for creating long-term value for our investors and the country we operate in.

“ONDA is a partner who shares our vision for creating a sustainable travel tech industry that will enable us to accelerate the delivery of our business plan.”

“With the technology and market expertise of both companies, we are confident we can supply innovative solutions that will lead the digital transformation of global hotels,” added ONDA’s CEO Oh Hyun-seok.

Jeanette Mao now helms HK Express

0

Jeanette Mao has been appointed the new CEO of HK Express, taking over the reins from Mandy Ng.

In her new role, Mao will spearhead the airline’s growth strategy to expand its capacity and network, and lead the team in enhancing operational efficiencies and customer experience through digital innovations.

She has over 20 years of experience with the Cathay Pacific Group, and was previously general manager inflight service delivery.

Vietjet launches new Hanoi-Phuket service

0

Vietjet will operate the first and only direct service from Hanoi to Phuket with daily return flights from May 19.

This is in addition to its current daily Ho Chi Minh City-Phuket service.

Vietjet will fly daily from Hanoi to Phuket from May 19

Starting April 25, Vietjet will also link Can Tho in southwest Vietnam with Van Don Airport in Quang Ninh Province. It will fly three times weekly on Tuesday, Thursday and Saturday.

Dusit Hotels and Resorts takes first step into Europe

0

Thailand-headquartered Dusit International has opened Dusit Suites Athens in Greece’s capital, marking Dusit brand’s first portfolio expansion into Europe.

Located in Glyfada, a picturesque suburb in the Athens Riviera renowned for its sandy shores, vibrant shopping and dining scene, trendy bars and cafés, the hotel puts guests in easy reach of Athens’ best draws, such as Piraeus Port and Acropolis Museum; the city centre (30 minutes by car); and Athens International Airport (20 minutes).

Dusit Suites Athens marks the brand’s first portfolio expansion into Europe

The luxury low-rise property features suites that are each outfitted with a private balcony, bedroom, living room or seating area with kitchenette; larger suites are designed for guests with children.

Guests have access to two restaurants, a spa, and a heated pool adjoined with the sauna and steam room. They will enjoy one complimentary massage treatment per stay.

“We are confident that Dusit Suites Athens will leave guests with lasting memories and a deep appreciation for the community we serve,” said Gilles Cretallaz, chief operating officer, Dusit International.

“This is another significant milestone in our journey for global expansion, and we look forward to making this beautiful property a resounding success as we continue to open doors to new destinations in the months ahead.”

Dusit’s property portfolio spans 16 countries and comprises 48 hotels operating under Dusit Hotels and Resorts and more than 300 luxury villas under Elite Havens. More than 60 Dusit Hotels and Resorts are in the pipeline worldwide.

YouGov research identifies top destinations on Chinese travellers wish list

0

Hong Kong has replaced Japan as Chinese travellers’ most considered destination between January to March this year, ever since China ended its quarantine requirement for inbound travellers earlier in January.

Research from YouGov, analysed by YouGov’s global sector head of travel & tourism, Eva Stewart and Asia-Pacific data journalist Samuel Tan, shows that the percentage of Chinese consumers who are planning to travel in the next 12 months has since grown steadily month-over-month.

At the same time, tourism boards and tour operators across Asia-Pacific – including Hong Kong, Australia, Singapore and Indonesia – have launched campaigns to attract Chinese travellers back to their shores, over the first quarter of 2023.

But has the list of destinations that Chinese travellers are most considering a visit to significantly changed over the past two months?

What destinations are Chinese travellers most hoping to visit?
Latest data from YouGov DestinationIndex, which tracks consumer perceptions toward travel destinations on a daily basis worldwide, shows that Hong Kong is the most considered travel destination among Chinese consumers who are planning to take one or more trips in the next 12 months, as of March.

The special administrative region off the southern coast of the Chinese mainland, which was the fourth most considered travel destination in January 2023, saw its consideration score gain 6.1 percentage points between January 8 to March 8.

In early February, the Hong Kong tourism board announced plans to distribute 500,000 free flight tickets to the territory – from a range of carriers that include Hong Kong Airlines – as part of its Hello Hong Kong campaign to boost international travel to the city.

Other destinations that saw an improvement in their consideration ranking include Indonesia’s Bali, which climbed to the runner-up spot from fifth place, and Macau, which moved to fourth place from sixth. Meanwhile, New Zealand took the eighth spot up from 11th, while France was the sole European destination that made it to the top 10, up from 12th place.

On the other hand, Japan, which was the most considered travel destination as of January 8, fell to seventh place by March 8, after losing 2.6 percentage points in its consideration score. At the end of December, Japan introduced mandatory Covid-19 testing for all travellers from China, which it subsequently eased only in March.

Meanwhile, Singapore and Dubai retain their spots at seventh and ninth place, despite seeing improvements of 1.1 and 0.4 percentage points in their consideration scores respectively.

What distinguishes Chinese travellers considering a visit to Hong Kong from the average Chinese consumer?
Latest data from YouGov Global Travel Profiles, which tracks global consumer demand and attitudes towards travel on a daily basis, reveals that Chinese consumers who are planning one or more trips in the next 12 months and considering Hong Kong as a travel destination are significantly more likely to prefer atypical holidays that allow them to learn about new things.

More than two in three of such Chinese consumers said they “like to come back from a holiday learning something new”, while over three in five said they “like to go off the beaten track” on holidays.

When it comes to planning their travels, such Chinese consumers are more likely than average to turn to social media platforms and seek out information from family and friends. They are also more likely than the general Chinese consumer to book their holiday lodgings via online accommodation websites – such as Airbnb, Agoda, Hotels.com and Trivago.

Methodology:
YouGov DestinationIndex tracks consumer perceptions toward travel destinations on a daily basis in 30 countries worldwide. A destination’s Consideration score is based on the question: “Thinking about your next vacation by air alone or with friends, family, a partner or spouse, which of the following destinations would you consider?” (% Yes).

Data referenced in this article from surveys of adults aged 16 years and above residing in China between December 8 2022 and January 8, 2023, and between February 8 and March 8, 2023.

YouGov Global Travel Profiles tracks global consumer demand and attitudes towards travel on a daily basis. Global Travel Profiles data for China is representative of the online population and weighted by age and gender.

Singapore dishes out enjoy free tours for transfer, transit travellers

0

Changi Airport Group (CAG), Singapore Airlines (SIA) and the Singapore Tourism Board have relaunched the Free Singapore Tour for transit and transfer passengers to the garden city.

Run by Monster Day Tours, each tour is 2.5 hours long and will be available daily, with plans to progressively increase to nine tours a day.

Transit and transfer passengers to Singapore can enjoy a free tour

A brand-new Changi Precinct tour will introduce travellers to the sights and sounds of the eastern region surrounding Singapore Changi Airport, such as the rustic charms of Changi Village and Changi Beach and offers visitors a glimpse of how local residents live.

The three tours available before the Covid-19 pandemic – City Sights Tour, Heritage Tour and Jewel Tour – have been refreshed to include new points of interest.

The Jewel Tour will take participants to popular attractions like the Shiseido Forest Valley and the HSBC Rain Vortex, let them sample and learn about the city-state’s food heritage through local brands such as Bee Cheng Hiang and Tong Garden, as well as provide a free guided walkthrough of Changi Experience Studio, a digital attraction to experience some of its airport-themed games and interactive exhibits.

New pit stops in the City Sights Tour include the Civic District, where travellers will get an introduction to Singapore’s urban development through visits to various national monuments, while the Heritage Tour, available from June, will feature places of interest for a more in-depth understanding of Singapore’s unique and diverse multi-cultural heritage.

Transit and transfer passengers who wish to join the Free Singapore Tour must have a layover period of at least 5.5 hours but less than 24 hours, and will need to have a valid entry visa for Singapore to take part in the tours.

Advanced booking is required.

Banyan Tree Group doubles global portfolio

0

Banyan Tree Group’s addition of eight newly-built or converted hotels in 2022 puts the Singapore-based group well on track to double its footprint by 2025, consolidating and expanding its presence in 23 countries.

Among the five new brands launched last year, Garrya is poised to overtake Banyan Tree as the group’s fastest-growing brand.

Banyan Tree Group plans to develop 50 new hotels by 2025; Dhawa Ho Tram pictured

At the end of the 2022 fiscal year, Banyan Tree Group had a total of 63 properties across its global portfolio of 10 hospitality brands.

Eddy See, president and CEO, Banyan Tree Group, said: “Our development pipeline to 2025 will deliver 50 new hotel openings or conversions, bringing the group’s global portfolio to 113 hotels.”

The flagship Banyan Tree brand, which currently constitutes half of the group’s portfolio, debuted in Saudi Arabia with the opening of a luxury resort in the ancient oasis city of AlUla.

The brand is looking to add 12 more properties in the next three years, including a host of new Banyan Tree resorts in China where the expansion will continue into Quzhou, Emeishan, Dongguan’s Songshan Lake, Zhuhai, Chongqing, Suzhou, Yangcheng Lake and Xianju, as well as entering the market in Busan, South Korea; Manila Bay in the Philippines; and Tuwaiq in Saudi Arabia.

Making its debut in Singapore, the group will launch an eco-friendly Banyan Tree property as part of Mandai Wildlife Reserve, while in Japan, a hilltop urban resort, Banyan Tree  Higashiyama Kyoto, is set to become the first and only hotel in Kyoto city to have a Noh stage. Additionally, a second Banyan Tree Escape is set to arrive in Lampung on the Indonesian island of Sumatra within the next two years.

The group will also open its fourth property in Mexico, Banyan Tree Veya Valle de Guadalupe Resort, Spa and Winery, just 90 minutes from the  US  border.

Angsana will add three resorts in Vietnam – in Ho Tram and Quan Lan – both slated to open in 2023, followed by the recently-signed resort in Mui Dinh. Angsana Chengdu welcomed its first guests in February 2023, with properties in Quzhou, Suzhou, Zhoushan and Foshan set to open by 2025, and resorts in Siem Reap, Cambodia and Anping, Taiwan also in the development pipeline to 2025.

The extended-stay  brand  Cassia  has  four more  long-stay properties in the pipeline – in  the tourist hub of  Sokcho  and  Saekdal  beach in  South Korea;  two in Bangkok, Thailand; and  one  in  Hokkaido,  Japan, which will see its  first-ever ski resort in Niseko.

Dhawa made its debut in the Maldives with Dhawa  Ihuru,  followed by  Dhawa  Xi’An  Chanba and Dhawa Jinan Daming Lake in China early this year. The brand will soon open  Dhawa Ho Tram in  Vietnam,  as well as  Beihai  Weizhou  Island  in China.

The group’s newly-launched brand Homm will also launch Homm Saranam Baturiti in Bali in April and Homm Tu Le in Vietnam’s Yen Bai Province in 2024.

By 2025, Garrya will launch properties in Yogyakarta, Indonesia; Mu Cang Chai, Danang, Hoi An and Hoa Binh in Vietnam; as well as Xianju and Yangcheng Lake in China.

AirAsia X revives Gold Coast services

0

AirAsia X took off from Kuala Lumpur International Airport for Australia’s Gold Coast on April 1, after freezing the service for more than two years due to the pandemic.

Three return flights will be offered each week.

AirAsia X is the only carrier flying direct between Malaysia and Queensland in Australia

In celebration of the newly resumed services to the coastal city, all guests on the inaugural flight were treated to a special send off ceremony before boarding, and a welcoming event on arrival.

The Gold Coast is the airline’s fourth destination in Australia. With the relaunch of this service, AirAsia X is set to strengthen its position as the leading low-cost airline connecting Australia to Asia’s key destinations and the only carrier flying direct between Malaysia and the state of Queensland.

Stirling Hinchliffe, Queensland minister for tourism, innovation and sport, said at a press conference that AirAsia X was predicted to generate A$45.6 million (US$30.4 million) for the Gold Coast’s visitor economy as well as create 450 Queensland jobs.

“We’re backing AirAsia X because of the airline’s commitment to increasing its Gold Coast flight schedule to five days a week by the end of the year,” Hinchliffe added.

AirAsia X CEO Benyamin Ismail noted that the Gold Coast “will always hold a special place in our hearts”, as the Kuala Lumpur-Gold Coast route was the first operation for AirAsia X, launched in November 2007.

Benyamin said: “Our newest route now provides the most affordable and convenient air travel option for guests who want to explore one of Australia’s most popular tourist destinations and for Australians seeking to visit Malaysia or continue on throughout Asia with our vast global network including to leisure favourites like Singapore, Thailand, Vietnam, India and more.

“The resumption of this route today will not only attract a significant number of visitors from Malaysia and other Asian countries but also strengthen the ties between Malaysia and Australia. We look forward to working closely with all of our key airport and tourism stakeholders, especially Queensland Airports and Destination Gold Coast to make the Gold Coast a preferred tourism destination of choice for the many millions of leisure seekers across Asia.”