TTG Asia
Asia/Singapore Saturday, 3rd January 2026
Page 50

State of sensible tourism

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What is Sarawak Tourism Board (STB) doing to ensure the destination remains top of mind for travellers, both regionally and globally?
STB continues to position Sarawak as a culturally authentic and ecologically rich gateway to Borneo. Our More to Discover branding, now in its seventh year, is being adapted across global markets, supported by strategic participation in (various travel tradeshows) and ASEAN-focused fairs.

We invest in storytelling-driven digital campaigns, with strong traction across Asia, Oceania, and Europe.

Our focus is clear: promote immersive, meaningful tourism – where travel experiences benefit local communities and deepen travellers’ connection to people and place.

Together with improved air connectivity and growing airline partnerships, Sarawak is steadily enhancing its global visibility as a purpose-driven, discovery-filled destination.

How is STB working with local communities and stakeholders to ensure tourism growth benefits Sarawakians while preserving heritage and the environment?
Sarawak’s strength lies in its rich cultural mosaic, home to over 34 ethnic groups that have lived in harmony for generations. This diversity is not just a point of pride; it is the foundation of our tourism philosophy.

STB collaborates closely with indigenous and rural communities to co-create tourism experiences that are authentic, economically inclusive, and environmentally respectful. We view our communities as co-owners of tourism, not just participants. From the World Craft City recognition to UNESCO’s Creative City of Gastronomy, we spotlight living heritage and cultural craftsmanship. Our approach embodies meaningful tourism, ensuring every tourism dollar contributes to preserving our environment, uplifting local livelihoods and celebrating the harmony that defines Sarawak.

What has STB done to help tourism industry stakeholders build greater resilience and adaptability in the face of global challenges?

Resilience is key to sustaining Sarawak’s tourism growth. Through the Sarawak Tourism Online Ecosystem Fund, we continue to empower small and medium-sized enterprises and community groups to strengthen their digital presence, improve content, and enhance visibility.

We’ve introduced scalable online training for frontliners – from cultural hosts to e-hailing drivers – focusing on destination knowledge and responsible engagement.

STB also works with local councils and associations to deliver grassroots capacity-building sessions. We support low-impact, community-based tourism as a resilient model, aligned with shifting global preferences for slower, more meaningful travel.

Our goal is to future-proof Sarawak’s tourism sector by nurturing adaptive, confident, and digitally-ready stakeholders across the value chain.

How is STB aligning its promotional and product development efforts with the national Visit Malaysia Year 2026 campaign?
Sarawak’s roadmap towards Visit Malaysia Year 2026 is well underway, backed by sustained product enrichment and global engagement. We are strengthening anchor events like the Rainforest World Music Festival, which drew over 22,000 visitors in 2025, and the Rainforest Youth Summit, which positions Sarawak as a leader in youth-led sustainability dialogue.

Our strategy ensures Sarawak is integrated into Visit Malaysia Year 2026 tour circuits through fam trips for tour operators and media, co-branding with partners and stakeholders, and themed campaigns focused on culture, adventure, nature, food, and festivals. Signature experiences – from ecotourism to indigenous gastronomy – are being elevated for greater market readiness with close monitoring to ensure controlled capacity.

STB’s approach is phased, strategic, and aligned with both national priorities and regional strengths.

Community-based tourism is a strong pillar of Sarawak’s tourism identity. How is STB spotlighting these authentic experiences as part of the lead-up to Visit Malaysia Year 2026, and what support is being given to ensure communities are ready for more visitors?
Community-based tourism defines our identity – with active community clusters across Sarawak offering home stays, cultural immersion, and nature-based experiences rooted in Indigenous knowledge. STB amplifies these stories through digital campaigns, content partnerships, and regional tradeshows.

Support includes capacity-building and assistance in strengthening online visibility. We prioritise co-creation, cultural integrity, and host readiness to ensure tourism remains respectful and regenerative.

By encouraging dispersal to rural destinations, we reduce pressure on urban centres while spreading economic opportunity. Our community-based tourism model reflects meaningful tourism in action – where communities are not just prepared to host, but proud to share.

NYK Cruises reveals early 2026 itineraries for Asuka III

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NYK Cruises has unveiled its early 2026 schedule for Asuka III, the first new passenger ship to be launched by the Japanese cruise line in 34 years.

The Japan-flagged vessel, which took its maiden voyage in July 2025, will embark on 17 cruises of four to 10 days’ duration between January 29 and May 2, 2026. The itineraries feature calls at seasonal beauty and wellness spots throughout Japan, including national parks and World Heritage sites, as well as at sightseeing destinations in Guam and South Korea.

Asuka III will operate 17 cruises across Japan, Guam and South Korea, featuring ocean-view rooms and wellness-focused itineraries; photo by NYK Cruises

All 381 guestrooms have private ocean-facing balconies and are decorated with artwork by leading Japanese artists. The ship also boasts six restaurants, a 24-hour gym, a pool, an open-air bath, work facilities and spaces for star gazing.

The ship and routes are intended to appeal to a wider range of customers, including first timers and busy professionals with limited vacation days, as part of a plan spearheaded by the Japanese government to revive Japan’s cruise market.

Asuka III is designed “to satisfy both body and mind, creating a new era of cruises”, said NYK Cruises, adding that it aims to help “develop Japan’s cruise culture”.

The company held information sessions in Nagoya and Fukuoka in late August and early September on attracting new and existing types of customers. Representatives from travel agencies including JTB Corp., HIS and Nippon Travel Agency received what NYK Cruises described as “a detailed explanation of the courses, as well as the attractions of Asuka III and how to make the most of the cruises”.

New Delhi to host Routes Asia 2027

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New Delhi will host the 23rd edition of Routes Asia, the only air service development event dedicated to advancing aviation across the Asia-Pacific region. The Airports Authority of India will host the 2027 gathering, with the official announcement made on September 2.

Driven by record-breaking aircraft orders and major infrastructure investment, India’s aviation market is expanding rapidly. Rising demand from a growing middle class is reshaping both domestic and international travel, altering market dynamics. Supported by strategic investment, progressive policies and a robust regulatory framework, India is on track to become one of the world’s largest aviation markets.

The event will bring global airline decision-makers to India, highlighting infrastructure investment and expanding air connectivity

Currently served by more than 60 international and domestic carriers, India has established itself as a major aviation hub in South Asia. A World Travel and Tourism Council study found the country welcomed 20 million international visitors in 2024 – 2.3 million more than in 2019 – reaffirming its position as a leading global tourism destination. India has seen the number of operational airports double over the past decade, growing from 74 in 2014 to more than 160, with plans to build 350 airports by 2047, including 34 mega airports.

Routes director Steven Small said: “As one of the fastest-growing aviation markets, India presents an exciting opportunity for the route development community. This growth will further accelerate, as a result of Routes Asia, with independent analysis showing that previous host airports in record network growth outpacing comparable airports by around 6.9 per cent within three years.”

Vipin Kumar, chairman of the Airports Authority of India, added: “As we welcome the world to Routes Asia 2027 in India, we embark on a journey to unlock the limitless potential of our skies. Let’s forge new pathways, strengthen partnerships and ignite the passion of our youth to shape the future of civil aviation.

“Together, we will accelerate air connectivity, drive economic growth and showcase the wonders of Incredible India.”

Best Western, SureStay Hotels in Asia secure GSTC sustainability certification

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Best Western Hotels & Resorts and SureStay Hotels in South-east Asia, Japan, and Pakistan have secured certification under the Global Sustainable Tourism Council (GSTC) standards, marking a first for BWH Hotels in the region.

Through its accredited partner Bureau Veritas Group, the group’s operations were assessed in four areas: sustainable management, socio-economic impact, cultural impacts and environmental impacts.

BWH Hotels has achieved GSTC certification for properties in South-east Asia, Japan, and Pakistan

A ceremony was held at Best Western Chatuchak, Bangkok, on September 2, 2025 to mark the GSTC-certified properties. The event was attended by BWH Hotels leaders Olivier Berrivin, vice president – APAC, and Rodney Simpson, managing director – operations APAC, together with representatives from Bureau Veritas Group.

BWH Hotels said it integrates three pillars – Earth, People, and Community – into its operations through its global Because We Care programme. The group said this includes reducing water consumption, cutting carbon emissions, minimising waste and supporting local sourcing.

“Achieving GSTC certification is more than just earning a credential; it reflects the unwavering commitment, extensive training and deep belief in the power we have to drive meaningful change. At BWH Hotels, responsible travel isn’t a trend; it is part of who we are. This milestone marks a significant step forward in our journey to create more sustainable and mindful hospitality experiences” said Rodney Simpson, managing director – operations APAC, BWH Hotels.

Scoot links Singapore to Europe and Indonesia via new platform

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Scoot, the low-cost subsidiary of Singapore Airlines, has launched a virtual interline platform developed with travel technology company Dohop. Dohop’s interline technology allows airlines to form flexible partnerships quickly, complementing traditional interline and codeshare agreements.

With this integration, customers starting their search on Scoot’s website can connect to the platform and book self-connect itineraries, where one leg of the journey is operated by Scoot and the other by a partner airline.

The new platform allows seamless self-connect bookings protected by ConnectSure, linking Singapore to over 30 additional destinations

In addition to the convenience of a seamless booking experience, journeys booked through Scoot’s new platform are protected by ConnectSure. This service protects passengers in the event of flight delays or cancellations, ensuring peace of mind on connected journeys.

Through initial partners easyJet and Citilink, customers can now book flights from Singapore to more than 30 additional destinations across Europe and Indonesia, supplementing Scoot’s network of 70 international destinations.

For example, users can book flights from Singapore to European destinations including Milan, Paris and Geneva, or Indonesian destinations such as Kendari, Solo and Ambon.

Sarah Hanan, chief commercial officer at Dohop, said: “This partnership exemplifies the growing trend in the airline industry towards flexible, passenger-centric connectivity. Scoot has been a valuable partner, and we’re excited to see them take this step towards expanding their footprint even further.”

Calvin Chan, chief commercial officer of Scoot, added: “This launch represents an exciting step forward for Scoot as we continue to enhance the travel experience for our customers. This collaboration with Dohop enables our customers to explore a wider range of destinations with ease, and we look forward to building on this momentum and working with additional airline partners to unlock even more travel opportunities for our customers, at the same great value.”

Borneo Wildlife Cruise showcases eco-luxury travel at Jewel Changi

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Borneo Wildlife Cruise, Sabah’s first premium liveaboard wildlife cruise, will debut its showcase at Jewel Changi Airport from September 10 to 16, 2025.

The week-long event will feature conservation films, wellness sessions, and cultural storytelling, reflecting the brand’s focus on eco-luxury travel along the Kinabatangan River.

A week-long event introduces Sabah’s river wildlife, culture, and wellness experiences

Additionally, guests who book during the promotion period from September 17 to 30, 2025, will receive a complimentary Samsonite luggage.

Supported by the Sabah Trade & Tourism Office Singapore, the showcase aims to position Sabah as a leading eco-tourism destination.

For more information, visit Borneo Wildlife Cruise.

Golden Palm Tree Malaysia strengthens management team

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Golden Palm Tree Malaysia has made three new appointments to its management team, covering operations, sales and marketing, and communications.

Azmil Kessler is the new resort manager, overseeing daily operations. He was previously executive assistant manager at Thistle Port Dickson.

From left: Azmil Kessler, Amigo Law and Kattie Hoo

Amigo Law is the director of sales and marketing, responsible for sales strategies and market development. He was most recently director of sales at Lexis Hotels and Resorts.

Kattie Hoo now leads the marketing and communications division, handling branding and communications. She was previously with Dorsett Hospitality International.

Marriott International welcomes new SVP for South Asia

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Marriott International has promoted Kiran Andicot to senior vice president, South Asia. In his new role, he will oversee operations and development across the region, align growth with operating performance, strengthen owner partnerships, accelerate conversions and openings, and build the leadership bench.

Kiran joined Marriott in 2006 and has since played a key role in driving growth across India, Sri Lanka, Bhutan, Nepal, and Bangladesh, signing more than 220 hotels. He previously worked in real estate and hospitality consultancy with EY and HVS, and in hotel operations with IHCL and the Oberoi Group.

Mount Rinjani reopens with stricter safety rules for climbers

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New and stricter standard operating procedures (SOPs) have been introduced for climbers of Mount Rinjani in Lombok as Mount Rinjani National Park reopens.

The park was closed following a series of accidents last month that resulted in one casualty and several injuries.

Climbers at Mount Rinjani must now follow updated safety procedures and be accompanied by certified guides

Under the new regulations, all climbers must provide a health certificate and insurance information. Those under 17 or without prior climbing experience are required to be accompanied by a certified guide. A strict guide-to-climber ratio has been set, with one guide permitted for every five climbers, and porters provided for every two to three climbers. All visitors must attend a safety briefing before beginning their trek.

Tour operators are responsible for ensuring climbers carry essential equipment, including warm clothing, sleeping bags, and first aid kits. To protect the natural environment, disruptive devices such as active speakers are prohibited.

Vicky Gosal, founder of Karash Adventure Indonesia, said: “The climbing routes on Rinjani have been upgraded. Many previously dangerous routes have been improved, especially in the Torean section that cross cliff edges. Safety measures have been added at vulnerable points, although it’s certainly not possible to fence all routes.”

He added that a rescue post has now been established in Pelawangan, equipped with ropes and other emergency gear.

Dewantoro Umbu Joka, chairman of the ASITA West Nusa Tenggara Chapter, highlighted that all bookings must now be made through the park’s official app. While welcoming the new regulations, he emphasised the need to continually review and improve them to prevent serious accidents in the future.

Vicky noted that the more detailed SOPs have led to longer waiting times for climbers. He suggested streamlining the administrative process and accepting health certificates issued in a climber’s place of origin to reduce delays.

Both Vicky and Dewantoro agreed on the importance of professional and competent guides to ensure safety and quality during the climb.

Nepal courts Gen Z and millennials with social media and wellness focus

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The Nepal Tourism Board is ramping up its destination marketing initiatives to attract more millennials and Gen Z travellers.

Suman Ghimire, Nepal Tourism Board’s senior manager, tourism marketing and promotion department, told TTG Asia that for this younger demographic, marketing and promotional activities will be spread across social media channels.

From TikTok takeovers to wellness retreats, Nepal is reimagining tourism for a new generation of travellers; Namche Bazar, Khumbu in Nepal, pictured

He shared that the board has also signed an agreement with TikTok, where the initiative will highlight the country’s hidden gems and iconic destinations.

Ghimire added that more collaborations with other popular social media platforms will be announced in due course.

Another market that Nepal is tapping into is the growing demand for wellness tourism, particularly among urban professionals and younger travellers seeking balance, restoration, and meaningful escapes.

Ghimire explained that this will leverage key destinations, from Lumbini, the birthplace of Buddha, and the tranquil hill regions to the Kathmandu and Pokhara valleys. These areas are uniquely suited for wellness-focused properties, offering travellers opportunities for spiritual and physical rejuvenation.

In July 2025, the Nepal Tourism Board approved a budget of 1.6 billion rupees (US$11.4 million) for the fiscal year 2025/2026 with a focus on international promotions and sustainable tourism development.

During this fiscal year, Nepal Tourism Board will also establish its first overseas marketing office which will be located in India, its top source market for inbound tourism.