Brought to you by Digital Travel APAC 2023
The Digital Travel APAC Summit, the networking conference for digital leaders from Asia’s top airlines, hotels and OTAs will take place from August 15 – 16, 2023 at the Equarius Hotel Sentosa in Singapore.
The summit will bring together over 300 travel industry professionals, including senior executives and entrepreneurs, for two days of peer-led high-level discussions and networking.
Serving the travel community of Asia for eight years now, the conference brand distinguishes itself in the industry with its core focus being peer-to-peer networking and learning.
This year, a refreshed speaker line-up from leading regional and international brands will lead its discussions in multiple formats, including keynote presentations, panel discussions and interactive workshops.
“We are thrilled to bring together such a distinguished group of industry leaders for the Digital Travel Summit APAC,” said Gladys Caligagan, conference director, WBR Singapore.
“As the travel industry continues to evolve at a rapid pace, it is crucial for professionals to stay up-to-date with the latest trends and innovations. We believe that summits like Digital Travel will provide a valuable platform for attendees to connect, learn, and grow their businesses.”
For Digital Travel APAC 2023, about 60 travel leaders will lead discussions and offer insights on these key topics:
- Rising through reopening borders, change & uncertainty
- Achieving growth during disruption
- Seamlessly connecting the customised trip
- Scaling tech-led brand & business expansion
- Accelerating market opportunities
- Responding to the revitalised traveller
In addition to the conference sessions, the Digital Travel Summit APAC will also feature an exhibition hall showcasing the latest products and services from leading travel technology providers.
Digital Travel APAC 2023 is organised by WBR Singapore, an extension of Worldwide Business Research (WBR), an events service focused on running industry-leading conferences and summits worldwide.
Keen to attend Digital Travel APAC 2023?
Find out more about the event’s exciting line-up here
Get tickets here
Sponsors & Partnership
Sponsorship and partnership opportunities are open and available. For more information, please contact sgwbrinfo@wbresearch.com
Queries
Email sgwbrinfo@wbresearch.com
He was most recently the vice president of sales & marketing for Asia & Middle East at The Standard Hotels.
Hong Kong and Macau will welcome an influx of mainland Chinese travellers this May Day holidays from April 29 to May 4 – the first massive wave since all travel restrictions on the Chinese were lifted in February this year.
According to Hong Kong’s Immigration Department, some 4.61 million travellers are expected to pass through Hong Kong’s sea, land and air control points during this period.
Tourism players in the destination told TTG Asia that they been preparing for this travel surge.
Luc Bollen, general manager of The Park Lane Hong Kong, a Pullman Hotel, said his team has implemented contactless technology to improve overall efficiency and guest experience. This includes check-in robots in the lobby, and an online booking system that allows guests to book their stays and make F&B reservations.
Bollen said his property has been able to avoid the current widespread labour shortage by retaining all staff during the challenging years and implementing various employee-focused initiatives such as employee wellness programme, on-the-job training, education sponsorships and collaboration with several hotel management universities in Hong Kong to provide scholarships, internships and career talks aimed at talents aspiring to join the hotel industry.
Kam Wai Travel, director, Frankie Lam, has also been able to rebuild his manpower to 90 per cent of pre-pandemic levels.
Hotel Alexandra’s general manager, Christina Cheng, said her team is able to “cope with the business pick-up”, and that every staff member will have to “work harder” while recruitment continues.
“We are also training colleagues to multi-task and help out departments that are very busy. We continue to conduct cross-department trainings and offer flexible duty hours,” Cheng said.
When asked if the May Day travel rebound and busy days will translate to healthy profits, Kam Wai Travel’s Lam said: “Profit margin is narrow given intense competition from the OTAs. Therefore, I do not think we can turn business from loss to profit this year. It would take us two to three years to make up for the loss incurred during the three pandemic years.”
Lam also noted that the travel surge is driven by FITs, a segment that is outperforming group tours. Furthermore, groups are now made up mostly of small-sized families.
Over in Macau, the May Day holidays are expected to catalyse travel recovery.
According to Kris Kaminsky, senior vice president of hotel operations at Sands China, the destination is already “on the track of accelerated recovery underpinned by various favourable measures and tourism promotion campaigns”.
“More encouragingly, the Macau government has recently announced that it will no longer restrict the number of land border crossings between Macau and Zhuhai (on the mainland) to a single round-trip per day starting May 1, 2023,” he added.
CTS (Macao), travel department sales and marketing manager, Pun Cheng Man, observed that demand is strong from both FITs and group tours. Previously, group tours would dominate.
She explained that as the FIT segment is driving up hotel rates, group tours are finding it more expensive to visit Macau during the May Day holidays.
While Pun welcomes busy days, she said that earnings are only 70 per cent of pre-pandemic levels due to escalating costs of tourism products and operations.
Editor’s note: The Park Lane Hong Kong, a Pullman Hotel was incorrectly labelled as The Park Land in the original post. This has been corrected.