TTG Asia
Asia/Singapore Tuesday, 23rd December 2025
Page 48

Discover Malaysia with Hyatt’s latest campaign

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Hyatt has launched its More to Discover, Explore Malaysia campaign, inviting travellers to stay at 11 properties across Malaysia, from Kuala Lumpur and Johor Bahru to Kuantan and Kota Kinabalu.

Guests who book direct on Hyatt’s website between September 9 and October 31, 2025, can enjoy complimentary breakfast for qualifying stays from September 10 to December 20, 2025, at participating hotels.

Hyatt invites travellers to explore Malaysia with complimentary breakfast and special perks at 11 hotels across the country

World of Hyatt members receive additional savings and a limited-edition Touch ‘n Go card for public transport and daily purchases.

Hyatt’s portfolio in Malaysia includes Park Hyatt Kuala Lumpur, Grand Hyatt Kuala Lumpur, Hyatt Regency Kuantan Resort, Hyatt Regency Kinabalu, Hyatt Centric City Centre Kuala Lumpur, Hyatt Centric Kota Kinabalu, Alila Bangsar Kuala Lumpur, Hyatt Regency Kuala Lumpur at KL Midtown, Hyatt Place Kuala Lumpur Bukit Jalil, Hyatt Place Johor Bahru Paradigm Mall and Hyatt House Kuala Lumpur Mont Kiara.

The campaign highlights city and coastal experiences, cultural activities and convenient locations, with each property offering local engagement alongside modern comfort.

Non-World of Hyatt members must use the code HTBVA, while members use MYHIPO to redeem the offer.

For more information, visit Hyatt.

Sasha Tyas joins Anantara Kihavah Maldives Villas as GM

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Minor Hotels has appointed Sasha Tyas as general manager of Anantara Kihavah Maldives Villas.

Tyas has more than 25 years of international experience in luxury hospitality, with leadership roles in Portugal, Brazil, the Caribbean, the Seychelles and the Maldives.

She was previously general manager of the 224-suite Ilma yacht with The Ritz-Carlton Yacht Collection, sailing in Europe and the Caribbean.

India’s new tax reforms set to boost the country’s hospitality sector

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The recently held 56th meeting of the GST Council in New Delhi chaired by India’s Union finance and corporate affairs minister Nirmala Sitharaman approved key changes in tax rates, including a reduction in Goods and Services Tax (GST) on hotel room tariffs priced at 7,500 rupees (US$85.05) or less per night.

The GST has been brought down from 12 per cent (with input tax credit) to five per cent (without input tax credit), a move that the hospitality sector has described as a timely boost for domestic tourism and occupancies.

The reduced tax on hotel stays is expected to increase bookings and support tourism growth; Palolem beach in Goa, India, pictured

“The reduced GST rate will significantly enhance affordability for domestic travellers and drive occupancy in the midscale segment. With the festive season just around the corner, this reform offers a strong boost to both demand and sector confidence. We believe it will also encourage more first-time travellers to explore India’s diverse destinations, further energising the tourism economy,” said Perkin Rocha, founder and CEO, Ecko Hotels & Resorts.

Echoing the sentiment, Neha Kapoor, general manager of Hyatt Place Gurgaon, noted that the reform will strengthen market momentum.

She said: “We anticipate this change will translate into stronger demand and improved occupancy levels. Beyond the immediate benefits, it also paves the way for healthier growth in the hospitality sector, supports tourism and strengthens the industry’s contribution to the economy.”

The new tax structure will come into effect from September 22, 2025. The impact is also expected to extend beyond hospitality, creating a positive ripple effect in allied sectors. “The government has significantly broadened affordability in domestic tourism, ensuring that demand in emerging destinations can flourish. At the same time, the simplification of GST for residential real estate through reduced construction costs and clearer slab structures is poised to stimulate housing supply and bolster confidence, particularly across tier-II and tier-III cities,” said Sumit Mitruka, CEO and founder, Summit Hotels & Resorts, adding that hospitality and real estate remain deeply interlinked.

“Affordable housing underpins urban growth while accessible travel fuels mobility and commerce. A streamlined GST regime allows these sectors to reinforce one another, creating a powerful multiplier effect on employment, consumption and investment.”

Vietnam sees surge in adventure and wellness tourism demand

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More than 520 exhibitors and brands showcased their products to over 250 international buyers from 32 countries at the 19th Ho Chi Minh City International Travel Expo 2025, with a notable rise in interest from European destinations seeking new adventure and wellness experiences.

Held from September 4 to 6, this year’s event also encompassed the Export Forum and the Connecting international goods supply chain event, in a move that organisers state will help strengthen Vietnam’s standing on the regional MICE tourism map.

Winther shared that travellers are seeking tours combining Thailand with Vietnam’s cultural and natural attractions; photo by Marissa Carruthers

In the first eight months of 2025, Vietnam welcomed more than 13.9 million visitors, marking a 21 per cent year-on-year increase. Part of this rise in demand has been driven by the launch of direct flights connecting the country with new destinations, according to Doan Phu Minh, Vietnam Airlines’ sales manager.

This year has seen Vietnam Airlines launch routes to Bali, Moscow and Milan, with direct connections to Copenhagen opening in December.

“Next year, we have plans to grow our network with the European longhaul market,” said Phu Minh, adding that the airline will also explore expansion into South Asia, including Bangladesh and Sri Lanka.

Meanwhile, buyers from Europe noted an increase in demand for Vietnam as the appetite for regional combination tours, especially in the adventure and wellness sectors, grows.

Lukasz Nowak, CEO and founder of Solisci Adventure Club in Poland, stated: “Poland isn’t an emerging market anymore; we’re looking for cultural stays, unique experiences, home stays, adventure and nature, and wellness retreats. They’ve seen Thailand and the beaches, and are looking to combine it with something new.”

Marie Kaalund Winther, managing director of Lotus Rejser in Denmark, said she is seeking to expand into Vietnam due to an increase in demand for combination tours with Thailand. “Since Covid-19, people are looking for more than just the beaches in Thailand, and they want to combine more. Vietnam has culture, history and nature, so it’s a good destination to do this.”

Dorte Juul Mydtskov, business development manager of Stjernegaard in Denmark, noted a rise in demand for active and adventure holidays that take in multiple destinations.

She commented: “We’re seeing more interest in adventure and wellness holidays, and people want to combine countries and explore more. Vietnam has a lot to offer.”

Norwegian Cruise Line Holdings marks 10 years in Asia-Pacific with new Sydney office

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Norwegian Cruise Line Holdings (NCLH), operator of Norwegian Cruise Line (NCL), Oceania Cruises and Regent Seven Seas Cruises, is marking 10 years of growth and innovation in the Asia-Pacific region with the opening of its new Sydney office at Barangaroo. The tri-brand headquarters highlights the company’s decade-long commitment to the region.

Since establishing its first sales and marketing hub in Sydney in October 2015, NCLH has grown from around 20 employees to nearly 200 staff across sales, marketing, public relations, administrative services, and operations. The regional expansion has paralleled NCLH’s global fleet growth, from 22 ships in 2015 to 34 vessels in 2025, with 13 additional ships expected by 2036.

From left: Steve Odell and Ben Angell cutting the ribbon at the new NCLH Sydney office

The company has developed a strong regional presence through partnerships with travel advisors, media, and industry stakeholders, offering a wide range of cruise experiences for travellers from Australia, New Zealand, and Asia. Over the past decade, NCLH has also established local call centres and strengthened regional operations to support its tri-brand strategy.

Looking ahead, NCLH plans to continue expanding its presence in the Asia-Pacific, offering diverse itineraries across Asia, Australia, New Zealand, and the South Pacific while supporting trade partners with training, resources, and events to ensure quality cruise experiences.

Steve Odell, senior vice president, international & consumer sales, Oceania Cruises and Regent Seven Seas Cruises, said: “Celebrating 10 years since we opened our Asia-Pacific office is a proud moment for all of us. It’s been an incredible journey of growth, innovation, and partnership with our valued travel advisors. It’s especially meaningful to now be in our new Sydney home, which reflects not simply how far we’ve come, but where we’re headed.”

Ben Angell, vice president and managing director, Asia Pacific for NCL, added: “As we celebrate 10 years in Asia-Pacific, I’m especially proud of the strength and balance of our three brands working side-by-side. Together with our trade partners and our passionate local NCL team, we have built a thriving, collaborative environment. We are excited to continue evolving our presence, and the power of our tri-brand strategy ensures we can keep delivering exceptional cruise experiences for a diverse range of guests across Asia-Pacific.”

Onyx Hospitality Group to upgrade three Amari properties in Thailand

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Onyx Hospitality Group is rolling out a brand enhancement programme across three of its Amari properties – Amari Don Muang Airport Bangkok, Amari Buriram and Amari Phuket – aimed at elevating guest experiences and meeting evolving traveller needs.

Amari Don Muang Airport Bangkok will see upgrades to its structure, guestrooms, lobby, fitness centre and dining outlets, including the launch of Prego Don Muang, the group’s Italian restaurant brand. Amari Buriram will undergo a full transformation with the opening of Prego Buriram. Amari Phuket is preparing for a redesign that will introduce larger guestrooms with premium amenities, catering to international leisure travellers.

The refurbishments at the three hotels aim to enhance guest experiences and strengthen the Amari brand; Amari Don Muang Airport Bangkok, pictured

Renovations for Amari Don Muang and Amari Buriram are scheduled from mid-2025 to mid-2026, while Amari Phuket’s redesign will begin in 2027. The projects follow recent upgrades at Amari Koh Samui, Amari Bangkok, Amari Pattaya and the refurbished Amari Bangsaen.

The three locations were chosen for their market potential: Amari Don Muang for its direct connection to Don Mueang International Airport, Amari Buriram for its proximity to major sports venues in Southern Isan, and Amari Phuket for its position on Patong Beach.

Yuthachai Charanachitta, CEO of Onyx Hospitality Group, said: “We believe that maintaining standards and continuously developing our hotel brands are key drivers of growth. This refurbishment initiative underscores our commitment to strengthening the Amari brand, ensuring competitiveness in the market, and responding to the diverse needs of modern travellers.”

IHG brings Garner brand to South-east Asia

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IHG Hotels & Resorts (IHG) has launched its Garner brand in South-east Asia, with Garner Hotel Pattaya Central scheduled to open later this year on Thailand’s east coast.

The signing marks a key step in the growth of Garner, IHG’s midscale conversion brand, which launched in 2023 and now has 51 open hotels across Japan, the US and Germany, with 87 properties in the pipeline.

The new Garner Hotel Pattaya Central will offer value-focused stays in the heart of Thailand’s east coast

Garner Hotel Pattaya Central is being developed with Nova Park Company, a longstanding IHG partner and leading developer in Pattaya. The property will feature 153 rooms and suites reflecting Garner’s modern, residential-style design. The hotel will offer an all-day dining restaurant, swimming pool, fitness centre, DIY laundry, and amenities including free Wi-Fi and bean-to-cup coffee.

The hotel is an hour’s drive from Bangkok Suvarnabhumi Airport and 90 minutes from Bangkok, placing it in the heart of Pattaya, a popular destination known for its beaches, cuisine and shopping streets. Garner Hotel Pattaya Central will be IHG’s fourth property in Pattaya, joining InterContinental Pattaya Resort, Holiday Inn Pattaya and Holiday Inn Express Pattaya Central.

Vivek Bhalla, managing director, South East Asia & Korea, IHG Hotels & Resorts, said: “We’re excited to introduce our rapidly growing Garner brand to South-east Asia. Thailand has historically been a market where we have launched brands in the region, and we look forward to welcoming guests to Garner Hotel Pattaya Central this year.”

Eli Fineman, director, Nova Group, added: “Pattaya is a key tourism hub in Thailand and a gateway to the Eastern Economic Corridor. The hotel represents our continued commitment to supporting travel and tourism in Pattaya. By leveraging our great relationship with IHG, we’re offering guests a high quality, distinct experience at a great price point as they explore the wonders of the city.”

Hong Kong scores big with World Football Summit Asia expansion

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Hong Kong has further cemented its status as Asia’s premier football hub, hosting a series of high-profile events in 2025, including the Manchester United Tour of Asia in May, the Hong Kong Football Festival in July featuring Liverpool FC, AC Milan, Arsenal and Tottenham Hotspur, and the Saudi Super Cup in August with Cristiano Ronaldo.

The city recently welcomed the World Football Summit (WFS) Asia expansion at AsiaWorld-Expo on September 3-4, 2025. The event brought together investors, industry innovators, football legends, and fans, creating a platform to explore the business and cultural impact of football in the region. Discussions at the summit covered international expansion, youth development, digital transformation, investment, technology, AI, sustainability, and community engagement.

Former England captain Rio Ferdinand took in Hong Kong’s sights and food while attending World Football Summit Asia 2025

In addition to high-level networking and industry insights, attendees experienced Hong Kong through curated tours, including rides on the city’s historic tram and open-top bus, as well as tasting traditional dim sum. The combination of football, business, and local culture highlighted Hong Kong’s role as a destination for both sports and MICE events.

Jan Alessie, co-founder and managing director of WFS, said: “With our debut in Hong Kong, we’re not only bringing that same energy to Asia – we’re building a platform for long-term collaboration, investment, and innovation in the region’s game. We believe Hong Kong can become a bridge between East and West for football, driving growth and unlocking new opportunities for the game across the region.”

Anthony Lau, executive director of the Hong Kong Tourism Board, added: “The World Football Summit is one of the world’s most influential football conventions. Being the host city, Hong Kong demonstrates its increasingly influential role on the global sports scene as an ideal host city for both sports events and MICE events for the sports industry. HKTB also extended its warm hospitality by thoughtfully arranging immersive tours of Hong Kong for the visiting football legends and Summit guests, enriching their business travel experience.”

Yotel appoints new CEO

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Yotel has named Phil Andreopoulos as its CEO. He joins Yotel from Marriott International, where he held senior leadership positions across Europe, the Middle East and Africa.

Andreopoulos was most recently chief commercial officer for EMEA at Marriott International, responsible for brand management, marketing, e-commerce, sales, reservations, revenue management, loyalty, communications and consumer insights across 78 countries and all Marriott brands.

State of sensible tourism

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What is Sarawak Tourism Board (STB) doing to ensure the destination remains top of mind for travellers, both regionally and globally?
STB continues to position Sarawak as a culturally authentic and ecologically rich gateway to Borneo. Our More to Discover branding, now in its seventh year, is being adapted across global markets, supported by strategic participation in (various travel tradeshows) and ASEAN-focused fairs.

We invest in storytelling-driven digital campaigns, with strong traction across Asia, Oceania, and Europe.

Our focus is clear: promote immersive, meaningful tourism – where travel experiences benefit local communities and deepen travellers’ connection to people and place.

Together with improved air connectivity and growing airline partnerships, Sarawak is steadily enhancing its global visibility as a purpose-driven, discovery-filled destination.

How is STB working with local communities and stakeholders to ensure tourism growth benefits Sarawakians while preserving heritage and the environment?
Sarawak’s strength lies in its rich cultural mosaic, home to over 34 ethnic groups that have lived in harmony for generations. This diversity is not just a point of pride; it is the foundation of our tourism philosophy.

STB collaborates closely with indigenous and rural communities to co-create tourism experiences that are authentic, economically inclusive, and environmentally respectful. We view our communities as co-owners of tourism, not just participants. From the World Craft City recognition to UNESCO’s Creative City of Gastronomy, we spotlight living heritage and cultural craftsmanship. Our approach embodies meaningful tourism, ensuring every tourism dollar contributes to preserving our environment, uplifting local livelihoods and celebrating the harmony that defines Sarawak.

What has STB done to help tourism industry stakeholders build greater resilience and adaptability in the face of global challenges?

Resilience is key to sustaining Sarawak’s tourism growth. Through the Sarawak Tourism Online Ecosystem Fund, we continue to empower small and medium-sized enterprises and community groups to strengthen their digital presence, improve content, and enhance visibility.

We’ve introduced scalable online training for frontliners – from cultural hosts to e-hailing drivers – focusing on destination knowledge and responsible engagement.

STB also works with local councils and associations to deliver grassroots capacity-building sessions. We support low-impact, community-based tourism as a resilient model, aligned with shifting global preferences for slower, more meaningful travel.

Our goal is to future-proof Sarawak’s tourism sector by nurturing adaptive, confident, and digitally-ready stakeholders across the value chain.

How is STB aligning its promotional and product development efforts with the national Visit Malaysia Year 2026 campaign?
Sarawak’s roadmap towards Visit Malaysia Year 2026 is well underway, backed by sustained product enrichment and global engagement. We are strengthening anchor events like the Rainforest World Music Festival, which drew over 22,000 visitors in 2025, and the Rainforest Youth Summit, which positions Sarawak as a leader in youth-led sustainability dialogue.

Our strategy ensures Sarawak is integrated into Visit Malaysia Year 2026 tour circuits through fam trips for tour operators and media, co-branding with partners and stakeholders, and themed campaigns focused on culture, adventure, nature, food, and festivals. Signature experiences – from ecotourism to indigenous gastronomy – are being elevated for greater market readiness with close monitoring to ensure controlled capacity.

STB’s approach is phased, strategic, and aligned with both national priorities and regional strengths.

Community-based tourism is a strong pillar of Sarawak’s tourism identity. How is STB spotlighting these authentic experiences as part of the lead-up to Visit Malaysia Year 2026, and what support is being given to ensure communities are ready for more visitors?
Community-based tourism defines our identity – with active community clusters across Sarawak offering home stays, cultural immersion, and nature-based experiences rooted in Indigenous knowledge. STB amplifies these stories through digital campaigns, content partnerships, and regional tradeshows.

Support includes capacity-building and assistance in strengthening online visibility. We prioritise co-creation, cultural integrity, and host readiness to ensure tourism remains respectful and regenerative.

By encouraging dispersal to rural destinations, we reduce pressure on urban centres while spreading economic opportunity. Our community-based tourism model reflects meaningful tourism in action – where communities are not just prepared to host, but proud to share.