TTG Asia
Asia/Singapore Tuesday, 23rd December 2025
Page 428

Auckland paves the way for sustainable tourism

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The Taurikura Initiative, a capability building programme designed to support visitor economy businesses to accelerate their sustainability journey, has been completed.

The initiative is a free, 12-week course for visitor economy businesses across Tāmaki Makaurau Auckland wanting to gain the knowledge, skills and confidence to lead the charge in their sustainability approach and create positive change. It offers personalised one-on-one support, collaborative workshops, community building and assistance in the creation of sustainability action plans.

The Taurikura Initiative offers personalised one-on-one support, collaborative workshops, community building and assistance in the creation of sustainability action plans

The programme is being delivered by Tātaki Auckland Unlimited, the region’s economic and cultural agency, in partnership with Tourism Industry Aotearoa, which represents all sectors of the industry in Aotearoa to enable the best tourism experiences possible.

Tātaki Auckland Unlimited’s head of visitor economy Annie Dundas said: “Like all sectors, the visitor economy must consider the impacts it has on the environment, local communities and natural resources. In addition, visitor expectations are changing with growing demand for environmentally sustainable and community-focused tourism options.

“We also know that employees are attracted to working for businesses whose values align with theirs. It’s clear that every visitor economy operator has a crucial role to play in creating an authentically sustainable industry in both Tāmaki Makaurau and Aotearoa.”

She continued: “To reduce the visitor economy’s carbon footprint, mitigate the effects of climate change and meet evolving visitor demands, businesses need practical tools to drive change. The Taurikura Initiative provides a framework to create positive change for the environment, communities, industry and individual businesses through problem-solving, planned action and strategic decision-making. This programme is so important for the recovery and the long-term viability of our visitor economy sector.”

Rebecca Ingram, CEO of Tourism Industry Aotearoa, remarked that assisting businesses to move to a better future state is one of the organisation’s most satisfying roles.

“We are thrilled with the progress of operators in this first cohort. Not only have they made substantial changes in their own business, but they are taking the lead on sustainability initiatives in their own communities. This is where we see real change for the environment and in our society.”

Waiheke Island and Aotea Great Barrier Island businesses began the 12-week programme in late March and completed it on June 12. The next cohort with operators from Rodney and central city began yesterday and will complete on October 23.

Feedback from participants has been positive. After completing the programme, Waiheke Island’s Ananda Tours, which offers premium food and wine experiences, achieved Qualmark Gold, having been Silver for several years.

“Although I felt strongly about the need to drive a more sustainable business, I struggled with dedicating the time to really focus on making changes and finding out where to start. The programme was helpful as it showed some simple steps and small changes we could make to minimise our impact straight away, while making a start on bigger goals to work towards in the future,” shared Brooke Robinson, owner of Ananda Tours.

Since taking part in the initiative, tourism operators on Aotea Great Barrier Island have begun working on a plan to phase out single use cups by working with hospitality outlets on a suitable alternative, a movement which has been successfully implemented in Wanaka.

Top-end properties in Jakarta, Bali record stronger performance

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Luxury hotel properties in Jakarta and Bali are seeing stronger RevPAR that has surpassed pre-pandemic levels, according to a JLL survey.

For the financial year ending June 2023, luxury RevPAR in Jakarta has reached 1.4 million rupiah (US$93), 10 per cent higher than in 2019. In Bali, luxury hotels have registered a RevPAR of 4.6 million rupiah, exceeding pre-pandemic levels by 21.4 per cent.

Bali welcomed over 1.8 million international arrivals between January and May this year

Julien Naouri, senior vice president, investment sales hotels and hospitality group, JLL Asia-Pacific said Jakarta hotels’ performance was boosted by increasing occupancy and average daily rates (ADR), which have risen along with international arrivals to the city.

Latest data from the Central Board of Statistics (BPS) showed that international arrivals to Jakarta between January and May 2023 were at 639,497. In May, Jakarta welcomed about 158,000 international tourists, exceeding pre-pandemic levels for the first time, Naouri added.

Meanwhile, Bali has welcomed 1,863,837 international arrivals between January and May, representing 81 per cent of the pre-pandemic levels, according to BPS.

The JLL survey also showed that both destinations will welcome more hotels by end-2023.

Bali will see six hotel openings that will add 555 rooms to the existing inventory of 45,621 as of June. In Jakarta, two hotels – the 316-key Swiss-Belhotel Kelapa Gading and the 253-key Mövenpick Jakarta Pecenongan – will contribute to the existing 58,105 rooms in the market.

Amari portfolio expands, welcomes first luxury resort product

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Onyx Hospitality Group is growing its Amari Hotels & Resorts portfolio, with the first of five upcoming openings launched on August 1.

Speaking to TTG Asia on the opening day of the Amari Raaya Maldives, Onyx’s CEO Yuthachai Charanachitta described the 187-key resort as the group’s “ultimate resort” and “one of the big milestones” for the company.

Yuthachai: Amari Raaya Maldives is our new benchmark for all Amari resorts

Amari Raaya Maldives comes as Onyx ends its management of Amari Havodda Maldives. The new-build sits on an island that is three-kilometres all around, and maintains plenty of open space amid a busy collection of hardware that includes an indoor and outdoor kids zone, arts centre, eight F&B venues, a spa with 10 treatment villas, water sports centre, herb garden with open kitchen and dining area, mangrove forest, and more.

“Amari Raaya Maldives is one of the most expensive projects undertaken by an owner with us, under the Amari brand. While Amari is an upper-upscale brand, the opening of Amari Raaya Maldives means we are now playing in the luxury space. Furthermore, Amari Raaya Maldives is our first luxury resort under the brand,” he explained.

The Amari portfolio currently comprises 14 properties, including the new Maldivian addition, and the majority is made up of urban hotels in cities, with strong products for meetings and corporate travellers. Some of its recent openings include the 453-key Amari SPICE Penang, Malaysia, which is directly connected to SPICE Convention Centre and SPICE Arena.

Of the four Amari properties that are set to open in 2024, three will be city hotels – in Colombo, Sri Lanka; Vientiane, Laos; and Bangsaen, Thailand – and one will be a “small resort” in Niseko, Japan.

“So, you can say that Amari Raaya Maldives is our new benchmark for all Amari resorts. It will be a strong reference resort product for us when we speak to owners,” said Yuthachai, adding that the success of the property will also determine the scale of management enquiries Amari will get in the future.

When asked if Amari Raaya Maldives would be the turning point for Onyx to elevate all Amari properties into the luxury category, Yuthachai would only say that the group constantly reviews all its brand and properties.

“We will not be able to bring all our existing Amari properties to Amari Raaya Maldives’s level immediately, but over time we will. That said, I believe that hospitality branding needs to be focused. I do not believe in having extensions of brands – like Brand A, A.1, and A.2 – that just creates a lot of confusion around pricing,” he added.

Yuthachai also shared that he may be inspired to bring some concepts at Amari Raaya Maldives to other Amari properties in time to come. One concept is the application of a backstory to Amari Raaya Maldives, built on a fictional castaway Seb, who found his way onto the island and built his life there.

“This has not been done at other Amari hotels. We could adopt some essence of Seb’s story into other Amari resorts, but for now, Seb is unique to Amari Raaya Maldives. Or, perhaps a different backstory would be more suitable for individual properties in Phuket, Samui and Pattaya, so that the guests’ journey and interactions will be more meaningful,” he said.

Amari Raaya Maldives’ extensive activity centre and kids’ zone are also worth looking into for other Amari properties, he noted.

Malaysia and Singapore revive high speed rail project

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The Kuala Lumpur-Singapore high speed rail (HSR) project, which was terminated in January 2021, has been revived – both Singapore and Malaysia will be involved in the project.

Handling the development and implementation of the project is MyHSR Corp, a company owned by the Minister of Finance and under the supervision of Malaysia’s Transport Ministry.

The Kuala Lumpur-Singapore high speed rail project has been revived and will be handled by MyHSR Corp

The company is now embarking on a full-fledged Request For Information (RFI) exercise to assist the government in making informed decisions. The RFI exercise will be opened to local and international firms and consortia to submit their concept proposals.

MyHSR Corp chairman Fauzi Abdul Rahman remarked: “The KL-Singapore HSR project will bring tremendous benefits to the people, particularly in enhancing and expanding economic dynamism from the Klang Valley to the Southern Corridor of the peninsula, and eventually to the rest of Malaysia.

“In addition to providing a new travel option that is safer, faster, more efficient and sustainable, the project will help us to contribute to the agenda of Malaysia Madani, generating long-term growth and sustainability for the people and the nation.”

Meanwhile, Singapore’s Transport Ministry said they are willing to discuss any new proposal from Malaysia “in good faith, starting from a clean slate”.

The HSR project, which aimed to reduce travel time between Singapore and Kuala Lumpur to about 90 minutes, was discontinued after multiple postponements at Malaysia’s request and an eventual lapsing of an agreement in December 2020.

The proposed line was supposed to have a stop at Iskandar Puteri, linking the Nusajaya region within Iskandar Malaysia to Singapore, Melaka, Seremban and Kuala Lumpur.

Party all night long at ZoukOut Singapore 2023

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Asia’s longest-running dance and music festival, ZoukOut Singapore, celebrates its 20th edition with the first-ever nonstop sunset-to-sunrise party on December 2 and 3 this year.

Held at Siloso Beach in Sentosa, this year’s festival is in partnership with AEG (the same producers of Coachella).

ZoukOut Singapore will celebrate its 20th edition with the first-ever nonstop sunset-to-sunrise party this December (Photo: Zouk Singapore)

The party will start at 16.00 on December 2 and continue all the way till 07.30 on December 3 – it will then resume at 14.00 on December 3 and last till 01.00 on December 4.

Early bird tickets are priced at S$268 (US$) for two-day passes. More details, including the full line-up of DJs and ticketing information, will be released at a later date.

For more information, visit ZoukOut Singapore.

Discova Japan names Takahiro Kondo as regional contracting manager

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Discova Japan has appointed Takahiro Kondo as the new regional contracting manager, stationed in Tokyo, Japan.

He brings a wealth of expertise and experience in the travel industry to the company, having worked for many years in various capacities, including product development, contract management, and supplier relations.

In his new role, Kondo will be instrumental in driving innovation, developing new travel products, and cultivating strategic partnerships with local suppliers.

Emirates welcomes new manager for Singapore & Brunei

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Emirates has named Rashed Alfajeer as the manager for Singapore and Brunei.

He succeeds Rashid Al Ardha, who has moved on to manage the airline’s operations in Sri Lanka and the Maldives.

Alfajeer embarked on his professional journey with Emirates a decade ago when he joined the Emirates Commercial Outstation Management Trainee Programme in 2013. He has held several key positions around the globe, and was most recently the manager for Iran and Central Asia.

Centara announces new AVP of CRM & Customer Service

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Centara has appointed Pannarat Tantrativud as the new assistant vice president – CRM & customer service.

She will be responsible for leading Centara’s CRM and loyalty strategies, as well as the Customer Contact Centre, ensuring optimal customer service, relationship management, retention and commercial returns.

Prior to joining Centara, she was the general manager at Scale 360 Co.

Malaysia sees uptick in outbound demand for China

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Outbound demand for holidays to China are strong for this coming autumn and winter seasons, share outbound agents from Malaysia.

For the lack of direct flights to Harbin, Apple Vacations’ group managing director, Koh Yock Heng, shared that the company’s solution is to organise charter flights during the 2024 Chinese New Year period, with the Harbin International Ice and Snow Festival as a draw.

The annual Harbin International Ice and Snow Festival in China is one of the main draws for Malaysian travellers (Photo: aphotostory)

The tour packages were sold at the recent consumer MITM Travel Fair held at Mid Valley Exhibition Centre in Kuala Lumpur. According to Koh, 30 per cent of the 287-seat charter flight capacity by Malaysia Airlines was sold during the three-day fair.

He added that packaged tours for autumn departures to Tibet and Inner Mongolia also sold well during the fair – these tour packages depend on first-tier cities, Beijing and Shanghai, as gateway cities.

Koh also welcomed the recent announcement by Malaysia-headquartered AirAsia regarding improvements in air connectivity to China.

AirAsia will soon resume flights from Kota Kinabalu to Hangzhou starting with three flights weekly from September 2, while sister airline AirAsia X will be increasing services from Kuala Lumpur to Beijing from four to five flights weekly from September 1, and from Kuala Lumpur to Shanghai from four to seven-times weekly commencing September 15.

AirAsia X will also increase frequencies from Kuala Lumpur to Hangzhou from three to four flights weekly from September 30.

Patrick Law, managing director, Confidence Travel & Tour, shared that the improvements in air connectivity between China and Malaysia bodes well for both countries.

Law was happy with the take-up rate of his company’s sale packaged tours with fixed departures to Guilin and Yangshuo at the recent MITM Travel Fair. After a three-year lockdown, China is now high on the radar for many Malaysians looking for an affordable medium-haul destination to explore.

Adam Kamal, director of Suka Holiday which specialises in tours for the Muslim outbound market, hoped that the improvements in air connectivity between Malaysia and China will also result in reasonable airfares on AirAsia and AirAsia X.

Observing that four-night tours to Beijing and Shanghai were most popular among the Muslim family segment, Kamal shared that the confidence level among Muslim travellers to China has returned, and the company will be starting group departures to China from August.

Philippines rolls out tour packages for upcoming FIBA World Cup

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With the FIBA Basketball World Cup 2023 happening in Manila in less than a month, the Philippines has launched tour packages for locals and 50,000-plus foreigners to complement the highly-anticipated sporting event.

The Philippine Tour Operators Association (Philtoa), Hotel Sales and Marketing Association, Tourism Congress of the Philippines, PATA Philippines Chapter, and a consortium of 10 travel agencies will offer attractive airfares, hotels and tour rates from August 1 to September 30, shared Philtoa president Fe Abling-Yu.

Philippines has launched tour packages to complement the upcoming FIBA Basketball World Cup 2023

Southeast Travel Corp. general manager Marlene Insigne said the tour packages will be sold through a travel app or an online booking site which will also be clickable from the FIBA World Cup Philippines website, as well as on the Department of Tourism (DoT) website, all social media apps of DoT attachés and regional offices, participating hotels and resorts, and the consortium of 10 tour operators.

Insigne added that the link will also be available to the different social media apps of the national basketball association Samahang Basketbol ng Pilipinas, and other sites of Cignal TV.

Manila, Jakarta and Okinawa will co-host the World Cup from August 25 to September 30, of which out of 92 games, 52 will be in Manila as well as the final phase between September 5-10.

“Sporting events are always a big boost to domestic tourism and the FIBA Basketball World Cup, by its sheer number of spectators from abroad and from the country, is going to be a big contributor to further growing tourism this year,” Abling-Yu said on the sidelines of the launch of Philtoa’s 34th Philippine Travel Mart (September 1-3, 2023).

Other sources commented that the preparations to drumbeat Philippine tourism is “super late” and “rushed”, adding that it would have a far greater impact if the tourism aspects were given sufficient time, thought, planning and preparation.

When asked whether metro Manila is prepared for the scores of VIPs and spectators, Arjun Shroff, managing director, Shroff International Travelcare, remarked: “(Thinking of) how to take care of them is a beautiful issue to worry about as hotels are set and ready for the big crowd that will be distributed all over, including Alabang and Quezon City.”

He added: “The World Cup will definitely elevate August, normally a shoulder season, into a peak season.”