TTG Asia
Asia/Singapore Saturday, 4th April 2026
Page 41

Thailand pivots to quality growth with Tourism Next 2026 strategy

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The Tourism Authority of Thailand (TAT) has set out its strategic direction for 2026 under the Thailand Tourism Next framework, targeting up to three trillion baht in total tourism revenue as it shifts towards higher-value tourism.

The strategy follows a resilient performance in 2025, when tourism continued to support economic recovery despite global uncertainty. International arrivals reached 32.97 million, including a record 10.8 million visitors from longhaul markets. Arrivals from the UK and the US each exceeded one million for the first time. Domestic travel remained steady, with 202 million trips taken by Thai travellers. Combined tourism activity generated about 2.7 trillion baht in revenue.

Thapanee Kiatphaibool outlines the Thailand Tourism Next strategy for 2026

At the centre of the 2026 agenda is the Amazing 5 Economy framework, which prioritises value over volume. The Life Economy focuses on wellness and medical tourism, while the Sub-Culture Economy targets niche segments such as film, sports, yacht and cruise tourism, private aviation and creative industries. Night Economy initiatives aim to extend length of stay and spread activity beyond daytime hours. Circular Economy measures embed sustainability and regional income distribution, while the Platform Economy supports digital travel services, e-commerce and cashless systems.

Five marketing strategies support this approach, including strengthening confidence in the Amazing Thailand brand through safety and service standards, positioning Thailand as a premium destination, and enhancing air connectivity through airline partnerships. These are supported by targeted communications, demand management and efforts to spread travel across regions and seasons.

International campaigns include Healing is the New Luxury, positioning Thailand as a year-round destination centred on well-being and cultural experiences. Domestic campaigns continue to promote higher-value travel and reinforce engagement with local destinations. Longhaul markets will be prioritised through experience-led travel and cultural depth, while shorthaul markets will be addressed through market-specific engagement and expanded niche offerings.

These efforts are supported by the development of TAT as an intelligence hub, using digital platforms to connect travellers and tourism operators, alongside initiatives to promote year-round festivals, pilot green destinations and recognised quality and sustainability standards.

TAT governor Thapanee Kiatphaibool said: “Thailand Tourism Next marks a clear shift from recovery to transformation. In 2026, the focus is on elevating quality, restoring balance and creating long-term value for the economy, society and the environment. The three trillion-Baht target reflects confidence in Thailand’s potential and a commitment to growth that is sustainable, inclusive and resilient for the future.”

Inspiring Vacations launches women-only tours across Asia

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Inspiring Vacations has introduced a new range of tours exclusively for women, partnering with female leaders in key destinations to offer tailored itineraries. Each journey includes a female tour leader and provides opportunities to engage with inspiring local women in India, Sri Lanka, Vietnam, Japan and South Korea.

The Inspired Women tours combine regular sightseeing with experiences that support female-first businesses, focusing on wellness, culture and connection. Packages include daily breakfast and selected meals, hotel accommodation, small group travel with a maximum of 16 to 20 participants depending on destination, select transportation and in-depth sightseeing. Most tours also include airport transfers and traditional accommodation experiences such as a Korean hanok or Japanese ryokan.

The new Inspired Women tours offer female travellers immersive experiences and engagement with local women-led businesses in India, Sri Lanka, Japan, South Korea and Vietnam

Peita Davis, head of global product at Inspiring Vacations, said the tours are designed to highlight women’s stories while offering meaningful engagement for travellers.

Itineraries include a range of destinations and activities. The 13-day Inspired Japan & South Korea tour features a pottery class in Kyoto, a visit to meet a Hiroshima survivor, a traditional Obanzai home meal, encounters with haenyeo divers in South Korea, and a meeting with a North Korean defector at the DMZ. Prices start from A$8,395 (US$5,640) from Australia and A$10,195 from New Zealand.

The 14-day Inspired Sri Lanka tour includes a cinnamon product centre, mask-making workshop, Galle Tuk Tuk tour, morning yoga and Ayurvedic massage, and visits to the Barefoot Gallery and Selyan Fairtrade Handloom, from A$3,595 from Australia and A$4,695 from New Zealand.

The 10-day Inspired Vietnam tour covers Koto Van Mieu, a cooking class in Hanoi, the Vietnam Women’s Museum, lantern-making in Hoi An and Thanh Tien Paper Flower Village, from A$2,495 from Australia and A$2,995 from New Zealand.

Additional tours include the 13-day Inspired Vietnam & Sapa from A$3,245 from Australia, and 15-day Inspired India from A$5,645 from Australia, featuring women-led businesses, cultural workshops, yoga sessions, and city tours.

Paul Ryan, CEO and co-founder of Inspiring Vacations, said: “I’m thrilled to be part of yet another exciting new range thoughtfully designed for our valued female customers. To further encourage connection between travellers, each Inspiring Women tour also offers paired solo options. This is a popular choice for many of our customers and is often cited by previous travellers as a great way of forging lasting friendships.

He added: “The Inspired Women’s range was created in response to our customer feedback and demand, and each tour is a great way to dive deeper into the destination and forge a kinship with like-minded travellers.”

Oceania Cruises implements adults-only travel for future voyages

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Oceania Cruises will now welcome only adult guests on all new reservations for future voyages, effective immediately. The policy applies to travellers aged 18 and older and aims to enhance the onboard atmosphere for guests.

Reservations made before January 7, 2026, that include travellers under 18 will be honoured, ensuring a smooth transition for existing bookings. The move reflects the cruise line’s focus on providing a relaxed environment that encourages connection and a serene travel experience.

Oceania Cruises’ new policy ensures a tranquil, adult-focused atmosphere on all future sailings; photo by Oceania Cruises

Oceania Cruises commented that the policy change responds to guest preferences for a calm onboard atmosphere and supports the brand’s commitment to delivering inspirational journeys where travellers can explore at their own pace and enjoy the company of like-minded fellow guests.

The cruise line conducted research among repeat guests, travel partners and new clients. Findings indicated that guests are drawn to Oceania Cruises for its unhurried pace, sophisticated service and tranquil environment, attributes highly valued by mature and affluent travellers.

Jason Montague, chief luxury officer of Oceania Cruises, said: “Our guests have consistently shared that the tranquil environment aboard our ships is one of the primary reasons they return time and time again. By transitioning to an adults-only experience, we are enhancing the very essence of the Oceania Cruises journey – one defined by sophistication, serenity and discovery.”

Agoda introduces AI chatbot to address last-minute booking queries

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Agoda has unveiled its Booking Form Bot, an AI-powered chatbot designed to answer booking-related questions during the final stage of the reservation process. The tool is intended to address common last-minute queries that can cause travellers to pause or exit before completing a booking.

According to internal research by Agoda, 28 per cent of users navigate back to the property page from the booking page to recheck trip details. Customer research found that uncertainty around promo codes, cancellation policies and price differences are among the main reasons bookings are delayed or abandoned. The Booking Form Bot provides real-time responses to these queries within the booking form, allowing users to remain on the page while seeking clarification.

Agoda’s new Booking Form Bot provides real-time answers to booking questions during the final stage of the reservation process

The chatbot builds on Agoda’s existing Property AMA Bot, which answers more than 30,000 accommodation-related questions each day. While the earlier tool focuses on property information, the Booking Form Bot operates at checkout, where booking decisions are finalised. It draws directly from the user’s active booking session, including the selected property, room type, rate plan and terms, enabling it to provide session-specific answers without requiring users to repeat information.

Questions handled by the bot include eligibility for free cancellation, cashback offers and payment terms. Agoda said the approach aims to reduce friction at checkout by providing context-aware information at the point of decision.

The Booking Form Bot is accessible by tapping a chat icon on the booking form page and is available on the Agoda app and mobile browser. Agoda did not disclose plans to expand the tool to desktop platforms.

The launch forms part of Agoda’s broader use of AI to support the booking process across accommodation, flights and activities. The company said the focus remains on improving clarity and efficiency at key points in the user journey.

Idan Zalzberg, chief technology officer at Agoda, said: “Helping travellers stay informed at every step of their journey is central to building trust in our platform. At the booking stage, last-minute questions often arise around cancellation options or payment terms. The Booking Form Bot provides instant answers right when travellers need them, helping them book with confidence.”

Dream Cruises rolls out pickleball clinic at sea

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Dream Cruises is partnering with Singapore’s pickleball club, Performance Pickleball, to launch an exclusive pickleball clinic at sea aboard Genting Dream from February 3 to 6, 2026.

The three-night cruise departs from Singapore to Phuket and marks the first-ever pickleball-at-sea experience.

Guests can learn and play pickleball at sea on Genting Dream, alongside on-board entertainment and dining

The sailing features Performance Pickleball’s professional mobile court, introductory clinics led by trained coaches, and a curated range of retail offerings for players of all levels. Guests can learn and play while enjoying ocean views, entertainment and on-board amenities.

In addition to the clinics, passengers can explore the ship’s recreational facilities, including waterslides, rope courses and fitness centres, or relax at The Spa. Evenings feature Broadway-style shows, while families can enjoy glow bowling, VR attractions, arcades and kids’ clubs. Over 35 dining venues onboard offer halal, vegetarian and Jain options, as well as a wide range of international cuisines.

Participants can register for the clinic at the Box Office Counter on Deck 6. Participation is free, with limited slots available on a first-come, first-served basis.

The sailing also serves as a lead-up to Singapore’s first-ever Epic World Championship (April 30 to May 4, 2026), a four-day pickleball tournament for amateur players supported by the Singapore Tourism Board. Guests on the cruise have the chance to sharpen their skills ahead of this landmark event.

For more information, visit StarDream Cruises.

TTG Conversations: Five Questions with Edgar Lacker, Aviareps

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Asia will remain a major tourism destination and traveller source market this year, with significant growth in outbound numbers from countries such as Vietnam, the Philippines, and Indonesia, largely driven by economic resilience, a growing middle class, and improved visa policies and flight network, according to Edgar Lacker, CEO of Aviareps, a global representation company serving the travel and tourism industry.

In this episode of TTG Conversations: Five Questions, Lacker lays out why Asia is shaping up as the travel powerhouse in 2026, the continued value of volume markets China and India, emerging source markets to watch for, and destinations in this region that are shining bright.

Sri Lanka sets 3m tourist target for 2026 amid industry doubts

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Sri Lanka is targeting three million tourist arrivals in 2026, up from a record 2.36 million in 2025, but hoteliers have expressed caution, citing the absence of a long-delayed destination marketing campaign as a potential constraint on growth.

Hiran Cooray, chairman of Jetwing Symphony group of hotels, stated it would be better to aim for a 10 per cent increase this year to about 2.6 to 2.7 million, as the main obstacle to achieving a higher figure is the delay in launching the long-awaited destination marketing campaign.

Tourism officials and industry representatives address the media in Colombo as Sri Lanka targets 3 million arrivals in 2026

Last week tourism minister Vijitha Herath said the industry’s 2025 performance resulted in record arrivals, exceeding the previous high of 2.33 million recorded in 2018, while tourism revenue in 2025 was recorded at US$3.2 billion, lower than the US$4.48 billion achieved in 2018.

The lower revenue in 2025, despite higher arrivals, was attributed to a decline in daily tourist spend. Average daily spend was US$170-180 in 2018, compared with US$148 in 2025. The growth of guesthouses and low-cost Airbnb-type accommodation in recent years, often priced below US$50 per day compared with US$125-150 at higher-end hotels, has contributed to this decline. The informal sector is estimated to account for close to 40 per cent of the industry.

“We have not had a marketing campaign for years which if done sooner than later, will propel tourism revenue, increase prices not only for the big hotels but also smaller guesthouses. A positive impact will be felt across the board,” Cooray reiterated, adding that his company spends heavily on its own marketing in the absence of a national campaign.

There are two main issues in finalising a destination marketing campaign. The preparation process is subject to a lengthy state procurement procedure, and even once approved, a change of government can result in plans being dropped, as political considerations often influence such campaigns.

Herath noted the higher arrivals target was intended to boost tourism revenue and support the country’s recovery from Cyclone Ditwah in late November, which killed more than 600 people and caused damage to buildings, property and infrastructure.

Authorities are also examining tourism leakage, based on a survey conducted with the support of a consultant from UNWTO, according to Udana Wickramasinghe, director of research and international relations at the Sri Lanka Tourism Development Authority. Tourism leakage refers to revenue that does not remain in the local economy because of reliance on imported goods and services rather than local products.

“We are planning to have a workshop for all stakeholders to discuss these findings and see where we can enhance the local component in the industry; for instance, hotels using local wines and alcohol, local meat and cheese, local furniture and fittings instead of importing these items, which can help to save foreign exchange,” he pointed out.

He cited the Maldives as an example of tourism leakage, where most goods, including labour, are imported.

Philippines tourism board secures sales leads from South Korea business mission

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The Tourism Promotions Board Philippines (TPB) has concluded the Philippine Business Mission to Korea 2025, generating 522.29 million pesos (US$9.2 million) in sales leads following a series of trade engagements across three South Korean cities.

The multi-city roadshow was held from November 17 to 21, 2025 in Busan, Daejeon and Seoul, featuring destination briefings, tourism product updates and B2B meetings. A total of 204 South Korean travel agents and corporate buyers participated across the three locations.

Philippine tourism sellers meet Korean travel buyers during the Philippine Business Mission to Korea 2025, held across Busan, Daejeon and Seoul

The Philippine delegation comprised 40 seller companies, including hotels, resorts, tour operators, DMCs, airlines and government agencies. During the mission, 792 business meetings were facilitated between Philippine sellers and Korean buyers.

Tourism product updates and route developments were also presented during Philippine seminars held in each city. These sessions were led by the Philippine Department of Tourism in South Korea, alongside Cebu Pacific and Philippine Airlines, and focused on recent improvements in air connectivity and travel options between the two markets.

South Korea has remained the Philippines’ largest inbound tourism market since 2012. In 2024, visitor arrivals from South Korea reached 1.76 million, reinforcing the market’s role in the country’s tourism recovery. The return of the business mission to South Korea forms part of ongoing efforts to renew trade partnerships and strengthen collaboration with the South Korean travel industry.

TPB COO Maria Margarita Montemayor Nograles shared: “Our vision extends far beyond this business mission. We remain committed to a broader, long-term effort to strengthen our tourism partnership with South Korea and encourage deeper connections through travel and shared experiences.”

At the Busan and Daejeon stops, TPB North Asia acting division head Anjella Calzado said the mission “reaffirms our commitment to expand market reach and deliver concrete actions by elevating the experience of Korean visitors”. She added that the board’s focus includes connectivity, safety and immersive travel experiences.

JW Marriott Hotel Tokyo introduces brand’s first Mindful Floor

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JW Marriott Hotel Tokyo has become the first property in the brand’s global portfolio to feature a dedicated Mindful Floor, bringing together wellness-focused accommodation, spa facilities and fitness spaces within the new hotel at Takanawa Gateway City.

The Mindful Floor is located on the 28th floor and comprises nine Mindful Rooms and Suites, alongside the hotel’s spa and fitness centre. Reservations are open for stays beginning January 12, 2026.

The indoor pool at JW Marriott Hotel Tokyo forms part of the Mindful Floor’s wellness facilities, alongside spa and fitness spaces

Guests staying on the Mindful Floor are offered private check-in and check-out through the spa lounge rather than the main reception. The experience is supported by staff trained in mindfulness practices, as well as concierge recommendations centred on wellness and reflective activities in Tokyo.

In-room features are designed to support personal wellness routines. These include yoga mats, blocks, Pilates rings, light weights, massage guns and meditation cushions, as well as aroma diffusers and wireless speakers with curated soundscapes. Bath amenities are provided by Aromatherapy Associates and ISUN, while rooms also include a selection of herbal teas and a journal intended for reflection.

Spa by JW is also located on the Mindful Floor, with treatments structured around four themes: Calm, Indulge, Invigorate and Renew. Guests staying in Mindful Rooms receive spa credit that can be used towards treatments, including the 75-minute Ultimate Aromatherapy Experience. The credit is valued at 30,000 yen (US$200).

Additional facilities include a 25-metre indoor pool with views over Tokyo, a whirlpool, dry and steam saunas, a 24-hour fitness centre and a meditation space on the 30th floor. Complimentary morning yoga sessions are also available.

Rates for Mindful Rooms start from 170,775 yen for stays between January 12 and December 31, 2026, excluding accommodation tax.

Christopher Clark, general manager of JW Marriott Hotel Tokyo, said: “JW Marriott Hotel Tokyo is designed as a haven where guests can find inner calm, revitalise their bodies and free their spirit. Japan, with its Zen philosophy, deep connection to nature and seasonal culinary traditions, seamlessly blends the principles of mindfulness with modern comforts, making it the ideal location to introduce the brand’s first Mindful Floor in the world.”

Slow down for Lunar New Year at Garrya Mù Cang Chải

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As Lunar New Year celebrations across Asia become increasingly city-focused, Garrya Mù Cang Chải offers an alternative way to mark Tet, centred on landscape, well-being and local custom.

Set among the rice terraces of Vietnam’s northern highlands, the retreat presents a programme shaped by daily rhythms rather than scheduled spectacle, inviting guests to begin the year at a slower pace.

Wellness rituals at Garrya Mù Cang Chải form part of its Lunar New Year programme, with moments focused on rest, reflection and a slower start to the year

Wellness experiences frame the transition into the New Year. On New Year’s Eve, guests are invited to join a candlelit sound meditation using tongue drums and singing bowls, accompanied by tea, marking a calm close to the year. The first morning of Tet begins with sunrise yoga, held outdoors to align movement and breath with the surrounding highland setting. Throughout the festive period, Tet Serenity Afternoon Tea is served, featuring regional teas and traditional sweets designed for unhurried breaks during the day.

Lunar New Year set menus focus on seasonal ingredients sourced from the surrounding area, drawing on dishes associated with reunion and renewal. During the day, the Taste of the Highlands street food market takes inspiration from local chợ phiên, or traditional markets, offering regional snacks and handmade items in an informal setting. Guests may also take part in Tet cooking sessions and healthy mixology classes, exploring local recipes and beverages prepared using customary methods.

Cultural exchange with the local Hmong community forms the core of the Tet experience. Rather than performances staged for visitors, guests are encouraged to observe and, where appropriate, take part in daily preparations such as bánh dày pounding and household year-end customs. Visits to nearby villages provide insight into community rituals and spring gatherings. From the sixth day of the Lunar New Year, guests may also witness highland games and wedding celebrations that mark the arrival of spring.

For more information, visit Garrya Mù Cang Chải.