TTG Asia
Asia/Singapore Thursday, 1st January 2026
Page 2694

Thailand firmly back on track

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IT’s almost business as usual in Thailand, as the hysteria propagated by the international media over the kingdom’s end-2011 flooding gradually ebbs away.

Numerous Thai hoteliers whom TTG Asia e-Daily spoke to reported that room and occupancy rates had mostly returned to levels prior to the flooding.

On the other hand, some travel experts like Alex Tan, area sourcing director, South-east Asia & China, Gullivers Travel Associates, said that some discounting could still be expected.

Tan explained: “In Bangkok, which suffered the most from the floods and ensuing negative publicity, some properties are still trading at rates slightly below the norm. Depending on the property and where it’s situated, this varies between 10 and 25 per cent.”

However, though room and occupancy rates in Thailand have mostly recovered, European bookings are still underperforming.

Amari Watergate Bangkok, part of the Onyx group, has seen its bookings from Europe plunge by 10 to 20 per cent so far this year compared to 2011, according to its director of sales & marketing, Khajohnsak Ngiempaisal.

“November to March is usually the peak period for Europeans but the market is relatively muted now,” he said. “Europeans usually book their holidays at the end of the year and many did not do so (last year) because of the negative media coverage at the time. Moreover, a number are bypassing Bangkok and flying directly to beach resorts like Phuket.”

According to Tommy Lai Chi-On, area director of sales Thailand-leisure, Anantara, Asian markets such as ASEAN, China and India are more resilient than Europe in times of crisis.

“Asia is a solid market,” he said. “Even during the floods, there was still a steady stream of guests from Asia, especially FITs who have been to Thailand before. They kept the occupancy and room rates afloat during a very difficult time.”

– Read more in TTG Asia, February 10 issue

Cambodia’s cultural heritage a big draw

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CAMBODIA is emerging as a cultural destination where visitors expect more interaction with local people and culture, according to a report by SNV, a non-profit, international development organisation based in the Netherlands.

The Responsible Tourism Market in Cambodia report revealed that out of 1,200 visitors to Cambodia interviewed by SNV, 81 per cent said learning about culture and history ranked as their top priority, followed by 74 per cent who wanted to try local cuisine, and 62 per cent who wanted to meet and interact with local people.

SNV’s study also revealed that visitors would pay a premium for travel that included responsible elements.

Seventy-six per cent of respondents were willing to pay more for a tour that contributed to a community or environmental project, 68 per cent were willing to fork out more for a hotel or guesthouse that actively contributed to the local community or environment, and 63 per cent were willing to pay extra for accommodation with an active energy and environmental policy.

SNV Cambodia senior advisor for tourism, Trevor Piper, said the report’s findings come at a perfect time for the Cambodian travel industry.

“Over the past few years, the growth in the market for sustainable packages has become clearer,” he said. “Tour operators see the opportunity to respond to this market trend, while at the same time helping communities that have in the past seen limited benefit from the millions of tourist dollars that pour into Cambodia each year.”

International tourism on a high

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INTERNATIONAL tourist arrivals grew by 4.4 per cent to 980 million in 2011, up from 939 million the year before, according to the latest UNWTO World Tourism Barometer.

Tourist arrivals to Europe reached 503 million (+6.0 per cent) in 2011, accounting for 28 million of the 41 million additional international arrivals recorded worldwide. Central and Eastern Europe, as well as Southern Mediterranean destinations (+8.0 per cent each) recorded the best results.

Arrivals to Asia-Pacific (+6.0 per cent) were up by 11 million in 2011, reaching a total 216 million international tourists. South Asia and South-east Asia (both +9.0 per cent) benefited from strong intraregional demand, while growth was comparatively weaker in North-east Asia (+4.0 per cent) and Oceania (+0.3 per cent), partly due to the temporary decline in the Japanese outbound market.

Among the top ten tourist destinations, receipts were up significantly in the US (+12 per cent), Spain (+9.0 per cent), Hong Kong (+25 per cent) and the UK (+7.0 per cent).

The top spenders were led by emerging source markets – China (+38 per cent), Russia (+21 per cent), Brazil (+32 per cent) and India (+32 per cent) – followed by traditional markets, with the growth in expenditure of travellers from Germany (+4.0 per cent) and the US (+5.0 per cent) above the levels of previous years.

UNWTO forecasts international tourism to continue growing in 2012, although at a slower rate. Arrivals are expected to increase by three to four per cent, reaching the one billion mark by year-end.

Shangri-La appoints GM for Penang resort

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shangri-la-appoints-gm-for-penang-resort
Elaine Yue

SHANGRI-La Hotels and Resorts has appointed Elaine Yue as general manager of Shangri-La’s Rasa Sayang Resort and Spa, Penang.

Most recently the general manager of Shangri-La Hotel, Chiang Mai, Yue becomes the first-ever female general manager of the Penang resort.

Yue has previously served twice in Malaysia, first as resident manager of Shangri-La Hotel, Kuala Lumpur, and subsequently as general manager of Traders Hotel, Penang in 2006.

Khiri Travel introduces luxury Myanmar tour

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KHIRI Travel has launched a private jet tour targeted at high-end clients who want to experience the cultural and natural attractions of central Myanmar.

The four-day, three-night ‘millionaires’ tour from Bangkok uses a six-seat Cessna Citation CJ3 private jet. For a six-person group, the entire trip costs US$8,500 per pax and includes visa on arrival, transfers, deluxe accommodation and most meals. The fee increases to US$11,350 per pax if four persons travel, and US$22,000 per pax for two persons.

“This is an exceptional trip for people who want a very distinctive, active and culturally rewarding holiday with the convenience of starting and finishing in Bangkok,” said Edwin Briels, general manager of Khiri Travel Myanmar.

The tour begins with the flight from Bangkok to Bagan. Guests then embark on guided bicycle rides among remote ancient temples in Bagan, as well as a boat ride on the Irrawaddy River.

Guests then fly to Heho near Inle Lake in central Myanmar’s Shan hill country. There, they visit an elephant and wildlife sanctuary, where there are opportunities to ride (and wash) elephants with local mahouts and villagers.

The trip then moves to Inle Lake, where guests ride a boat to see the floating gardens and ‘pagoda forest’ of Indein, as well as floating markets frequented by Shan and Pa-O tribes in traditional costume. Throughout the boat ride, there are opportunities to see the legendary leg rowers of Inle Lake.

The trip then proceeds with a bicycle ride on the east bank of Inle Lake through Shan and Intha villages. Guests can stop and chat with villagers, or with monks in a local monastery. After having lunch on a rice barge in the middle of Inle Lake, guests fly back to Bangkok .

Khiri Travel is offering the ‘millionaires’ trip to central Myanmar between May 1 and September 30, 2012.

Australian luxury defined

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The presence of passionate and innovative entrepreneurs is helping to define luxury travel in Australia, opening a whole new world for platinum nomads to romp-and-roll

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From left: The Louise, Arkaba Station and Southern Ocean Lodge

Luxury travel planners could be forgiven if they found the experience of searching for luxurious places in Australia akin to the proverbial needle in a haystack.

To begin with, these resorts were few and far between a few years ago – literally, too, considering the vast distances in the continent. An idea of what constitutes luxury travel in Australia, therefore, was as remote as its outback.

But all that has changed as unique, high-end independent properties started popping up, their critical mass and defining traits helping to shape a firm idea of Australian luxury tourism. And in a move designed to make themselves more known and accessible to luxury travel planners, the owners of 16 such resorts have come together under a new grouping, Luxury Lodges of Australia (albeit the only thing that is a ‘lodge’ about them is their small roomcount).

The portfolio of Luxury Lodges of Australia throws up the Who’s Who of Down Under properties whose name on their own whispers a certain cache at home. The Louise, for example, has etched its mark as a vineyard retreat in the Barossa Valley, its restaurant Appellation a gourmand’s best-kept secret. Or take the Southern Ocean Lodge in Kangaroo Island – dramatic architecture springing out of the wilderness.

Or the Wolgan Valley Resort & Spa bordering the Greater Blue Mountains World Heritage region, sister to Emirates Hotels & Resorts’ conservation-inspired Al Maha Desert Resort & Spa in Dubai. Or the Lake House, a country garden accommodation in Daylesford that serves haute cuisine.

No two properties are alike, yet each is so alike in one huge area: a special location or setting that, combined, documents Australia’s rich and diverse natural attractions – the outback, desert, mountain ranges, ocean reefs, vineyards, etc – and its ability to deliver the experiential and extraordinary to a discerning clientele.

“Australia has changed in the last eight years,” explained Penny Rafferty, former general manager of The Louise who now heads Luxury Lodges of Australia as its executive officer. “Half of these properties did not exist eight years ago.”

“The presence of innovative entrepreneurs who are seriously passionate for the region they are in is what drove the change,” she said.

American Jim and Helen Carreker, owners of The Louise, for instance, transplanted the European model of destination dining – memorable food and wine experience complemented by luxurious accommodation – into the Barossa Valley, while owners such as James and Hayley Baillie of the Southern Ocean Lodge are passionate about creating luxury icons in places of unique natural significance.

“The one thing they have in common is their individual passion, and recognising how special each region is and the appeal it would have for platinum nomads. And they put their money where their mouth is.

“Australia has never had this critical mass of unique products before and that’s why we’re able to create Luxury Lodges of Australia,” said Rafferty.

The alliance is funded by the owners to serve as the central point of reference for travel planners selling Australia, not as a booking engine.

A suite of tools on the website (www.luxurylodgesofaustralia.com.au) helps travel planners connect the dots, and even the seasoned ones would appreciate the immediate answers to mind-boggling distances, destination experiences and other details, given the diversity and remote regions each property is located.

Tools include eBrochures of the members in seven languages, narrated videos, hi-res images, property fact sheets, getting between lodges and family-friendly lodges.

“Australia is enormous; the scale takes one by surprise. But with tools like Plan Your Trip, we’ve done all the hard work to make sure your planning will be easy and seamless,” Rafferty said.

Last month, Luxury Lodges of Australia made its first overseas debut in Singapore, holding a training day for staff of luxury travel companies in the city, a session that followed an earlier visit by several of the owners with the bosses of the agencies.

The alliance will also be present at key luxury travel trade shows this year.

“If you’re a 10-room property in a global market, you can’t change the perception. Australia has always been perceived as a fantastic product, mainstream, safe; and majority of people don’t get pass the east coast, except the really intrepid travellers and backpackers.

“But these properties are changing all that and, with Tourism Australia’s focus on the high-end in 2012, we should be able to bring the perception of Australia in line with the product,” Rafferty said.

This article was first published in TTG Asia, January 27  issue, on page 10. To read more, please view our digital edition or click here to subscribe.  

Fleeting fancy in Asian skies

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The ailing economies of Europe and the US notwithstanding, Asian airlines continue to grow and upgrade their fleet in anticipation of a stronger performance in the second half of 2012 and beyond.

Many of Asia’s airlines have garnered top accolades around the world and, apart from inflight service and food, a key contributor to this trend is their younger fleet of more fuel-efficient aircraft, which helps reduce downtime and the cost of maintenance.

Not surprisingly, Asian carriers are the first to operate new aircraft types such as the Airbus A380 (Singapore Airlines) and the B787 Dreamliner (All Nippon Airways) and feature strongly in the order books of the B747-8 Intercontinental and A350XWBs.

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By the end of November 2011, a total of 1,745 aircraft were operated by airlines in China, 148 more than the previous year.

Air China is one of the three major Chinese airlines, the other two being China Eastern Airlines and China Southern Airlines. Air China currently operates 297 aircraft and has outstanding orders for another 129 aircraft.

Of its current fleet, 120 aircraft are based at Beijing Capital Airport, 27 at Tianjin Binhai Airport, nine at Hohhot Baita Airport, 66 at Chengdu Shuangliu International Airport, 30 at Chongqing Jiangbei International Airport, 24 at Hangzhou Airport, six at Wuhan Airport, three at Shanghai Hongqiao Airport and one at Tianjin Airport.

Air China also established a joint venture in August 2010 with Dalian Airlines, operating two B737-800s based at Dalian International Airport. Another subsidiary operating 10 business jets of various types was recently re-branded as Beijing Airlines. These aircraft are offered for charter.

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Cathay Pacific Airways has thus far refrained from joining its competitors in ordering very large aircraft (VLAs) such as the Airbus A380 or Boeing 747 Intercontinental even as home-grown competitor Hong Kong Airlines – with the backing of the Hainan Airlines group – has ordered 10 A380s valued at USD3.8 billion.

Cathay Pacific’s CEO John Slosar said: “Both the 777-300ERs and A350s will form the backbone of our long and ultra-longhaul fleet, enabling Cathay Pacific to replace older, less fuel-efficient aircraft progressively. We will continue to evaluate all available aircraft models for our fleet needs beyond this decade but for now the fleet mix suits our business model perfectly.”

The retirement of the aging B747-400 and A340-300 fleet will pick up pace as more B777-300ERs are delivered. Cathay expects to fully retire the former by the end of the decade.

From January to November 2011, combined report by Cathay and subsidiary Dragonair shows strong growth on flights to North America and South-east Asia – 14.5 and 11.8 per cent respectively. A new air services agreement between Hong Kong and Taiwan has boosted expectations of more flights between the two. Cathay now operates 108 weekly services to Taipei and hopes to add frequencies to Taipei and inaugurate services to other Taiwanese cities. Dragonair runs thrice-daily to Taipei and six-daily flights to Kaohsiung.

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The make-up of Air India’s existing domestic and regional fleet is very much the product of its merger with Indian Airlines, while its order frenzy in the last few years has resulted in a flurry of wide-body aircraft deliveries that seem to surpass its needs.

With a fleet of B787-8 Dreamliners on the verge of being delivered – one each in January, March and April and two each in May and June – Air India has decided to sell some of these and lease them back, a move that will ease its cashflow. It has also issued a tender to lease out five B777-200LRs for a period of eight to 10 years as well as a pair of B747-400s.

Air India’s fully-owned LCC subsidiary, Air India Express, operates a fleet of 21 B737-800s.

Meanwhile, the Reserve Bank of India has approved Air India’s restructuring plans, a move that paves the way for the airline to access government funding of up to Rs30,000 crore (about US$5.6 billion) over a 10-year period.

Last year, Air India terminated its practice of operating flights from various Indian cities to Frankfurt, where passengers transfered onto various Air India flights heading to destinations in North America. Such transfers now take place at New Delhi. During the year, Air India’s preparation for entry into Star Alliance was terminated as a result of the airline’s failure to meet some of the alliance’s stringent entry requirements. Recent press reports suggested that representatives from Air India and Star Alliance were back at the negotiation table.

Air India’s domestic operation accounts for 17.4 per cent of the domestic aviation market, third after the Jet Air group (Jet Airways and Jetlite) and IndiGo Airlines with a marketshare of 27.1 and 19.8 per cent respectively.

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This year marks the 60th anniversary of All Nippon Airways (ANA), a milestone which traditionally is referred to as kanreki, a return to second infancy and one’s birth sign.

The airline triumphed the negative effects of the Japan earthquake of March 2011. It also ended the year with three Boeing 787-8 Dreamliners – the first airline in the world to operate this technologically-superior airplane.

Over the past few years, ANA, like many other Asian carriers, has been replacing its B747-400 fleet with more fuel-efficient B777-300ERs. Today, a handful of B747-400Ds are operated exclusively on domestic routes. ANA has committed itself to a total of 55 B787 Dreamliners and continues to eye the Airbus A350 XWB with strong interest. A plan announced in April 2008 to acquire the Airbus A380 was shelved later that year. Vice president for the Americas Satoru Fujiki said: “We are evaluating both the B747-8 Intercontinental and the A380 but we do not have any plans to introduce these big aircraft until we are more confident about stability and growth of the world economy and how these planes fit into the Japanese market.”

ANA continues to tap into the new opportunities offered by Haneda Airport. Services through this airport are reportedly popular due to its location nearer downtown Tokyo and convenient rail links. The dual-hub strategy resulted in a 31.1 per cent growth in international revenue during the fiscal year ending March 31, 2011. Going forward, ANA faces greater competition not only from a growing number of international airlines, including those from the Middle East, but from Japan Airlines, which has emerged from its re-organisation a stronger, leaner and profitable airline.

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With over four years of A380 operation under its belt, Singapore Airlines adds this month Frankfurt and New York-John F. Kennedy Airport to the list of destinations served by this super jumbo. With this, another two B747-400s were decommissioned, sold to Transaero Airlines. Melbourne will be the final destination served by the B747-400 until the A380 takes over in late March. This will bring to an end 38 years of B747 passenger service since 1973. Barring any delay, the final five of SIA’s fleet of 19 A380s will be delivered by the third quarter and it holds an option for another six.

SIA’s nonstop flights to Los Angeles and New York continue to be the world’s longest commercial air routes. These use the Airbus A340-500 in an all business-class 100-seat configuration. As SIA’s fleet of B777-200s shrinks further – and as many as 10 of these aircraft are earmarked for its LCC subsidiary Scoot, the A330-300s becomes the backbone of its short- and medium-haul fleet.

SIA’s alliance with Virgin Australia has given it an all-important and much sought-after foothold in the Australian market. SIA and fully-owned subsidiary SilkAir have also beefed up their operation to Greater China with SIA now operating 70 weekly services to mainland China and 49 weekly services to Hong Kong, and SilkAir operating a further 27 weekly services to six second-tier Chinese cities.

SIA has also steadily added flights to India, now operating 51 weekly services to six Indian destinations while SilkAir operates a further 34 weekly services to seven Indian cities.

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Thai Airways International (THAI) will join the A380 club in September when it receives its first 507-seat A380. This will initially be deployed on regional flights to Hong Kong before eventually serving the Bangkok-Frankfurt route. Subsequent deliveries will allow for A380 operation to London-Heathrow and Sydney. The injection of capacity by the A380 may be untimely as the airline is reportedly already struggling to fill the B747-400s presently deployed on these routes. THAI’s new regional airline, Thai Smile, will operate the A320 aircraft. The airline decided to call off an LCC cooperation with Tiger Airways, confirming what has been speculated for months.

Like most of its Asian counterparts, THAI is facing multiple challenges posed by high fuel prices, reduced demand from Europe and North America, and increased competition from Middle Eastern carriers which have deployed larger aircraft on the Bangkok route. After braving the negative impact of political riots in recent years, THAI’s hopes of turning its fortunes were dented by floods in and around Bangkok last year.

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This article was first published in TTG Asia, January 27  issue, on page 8. To read more, please view our digital edition or click here to subscribe.  

Thai AirAsia drops New Delhi

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THAI AirAsia will trim its daily Bangkok-New Delhi flights to thrice-weekly starting February 14, and completely withdraw the service by March 24.

The announcement comes one week after AirAsia X revealed its plans to cut Kuala Lumpur flights to Mumbai and New Delhi (TTG Asia e-Daily, January 13, 2012), where airport and handling costs are already more expensive than in Australia.

The high operational costs, combined with rising fuel prices, are threatening the viability of the low-cost business model in India. Tassapon Bijleveld, CEO of Thai AirAsia, said: “As a result of these factors, it is necessary for us to suspend services between Bangkok and Delhi.”

Meanwhile, the carrier has decided to realign its focus on domestic connectivity, inaugurating daily Bangkok-Trang services on January 15. Daily Bangkok-Nakhon Phanom flights will start from February 15.

A new international service will follow on March 1, offering daily flights from Bangkok to Colombo (TTG Asia e-Daily, January 10, 2012).

KLM transforms Manila services, adds Taipei

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KLM Royal Dutch Airlines will launch on March 25 a daily nonstop service from Amsterdam to Taipei using a Boeing 777-200ER aircraft. The flight will continue onwards to Manila, effectively replacing the carrier’s current nonstop services from Amsterdam to the Philippine capital.

The new onestop service to Manila will provide a way for KLM to circumvent the Common Carrier Tax (three per cent) and Philippine Billings tax (2.5 per cent) being levied by Philippine authorities (TTG Asia e-Daily, January 4, 2012).

However, as KLM does not have fifth-freedom rights to carry passengers between Taipei and Manila, the number of seats available for passengers will be drastically reduced compared to current services using a Boeing 777-300ER aircraft.

Meanwhile, as a consequence of the new Amsterdam-Taipei direct services, KLM’s existing Amsterdam–Bangkok–Taipei flights will terminate in Bangkok.

Garuda halves Amsterdam flights, hikes Asian services

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GARUDA Indonesia will reduce the frequency on its Jakarta-Amsterdam route from daily to four-weekly from March 1.

Garuda vice president corporate communications Pujobroto attributed the move to declining traffic from Europe as a result of the Eurozone crisis.

The scaled-down service will be operated from Jakarta on Mondays, Wednesdays, Fridays and Sundays, using an Airbus 330-200 aircraft with 222 seats. The return flight will be operated on Tuesdays, Thursdays, Saturdays and Mondays.

Meanwhile, Garuda will launch five-weekly Denpasar-Tokyo (Haneda) services from April 27, using an Airbus A330-300 aircraft with 257 seats. The airline will cease from April 10 its Denpasar-Nagoya services, which were affected by last year’s earthquake and tsunami.

Garuda will also start daily Jakarta-Taipei flights from May 19, using a Boeing 737-800NG aircraft with 156 seats, as well as boost its Jakarta-Kuala Lumpur flights from twice- to thrice-daily, starting next month.