TTG Asia
Asia/Singapore Tuesday, 13th January 2026
Page 2684

Panorama reveals new thematic, budget hotel brands

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PANORAMA Group’s hospitality arm, PHM Hospitality, has unveiled two new brands, Alaia and BnB, adding to its existing portfolio of The Haven and The 101 offerings.

PHM Hospitality managing director Kristian Kuntadi said: “Alaia, adopted from the name of the first surfboard in Hawaii, is our new three-star premium thematic hotel (brand).”

“The properties under this brand will be specially designed with different themes depending on location and target market, and will each offer 100-150 rooms.”

Due to launch by year-end, the inaugural Alaia property on Canggu Echo Beach, a well-known surfing area in Bali, will feature facilities catering to surfers’ needs, such as dedicated surfboard racks, and flexible service centre opening hours depending on the time of day when wave height is prime for surfing.

Meanwhile, BnB has been chosen as the group’s brand banner for budget properties, with the inaugural BnB hotel to open in Jakarta by year-end.

“The concept is similar to the ones already in the market, but being a new player, we need to provide more than others,” said Kuntadi.

“Some of the features will be bigger rooms (18m2), WiFi access in the room, a minimum of two towels instead of one, and better standard of amenities than the average hotels of this class,” he added.

PHM Hospitality currently manages The Haven Seminyak and The 101 Legian, both in Bali, with another six properties under construction in Jakarta, Bogor, Jogjakarta and Bali.

Panorama Group CEO Budi Tirtawisata said PHM was aiming to develop ten new hotels this year. The group is expected to manage 15 hotels by 2013, and 30 by 2015.

– Read more about Panorama Group’s international expansion in TTG Asia, February 24 issue

Garuda puffs up its expansion strategy

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GARUDA Indonesia shareholders approved earlier this month a motion to buy 97 new aircraft by 2016, a huge jump over the 36 planes it was originally planning to add to its fleet (TTG Asia e-Daily, January 13, 2011).

Under the beefed-up expansion programme, Garuda will purchase 20 Boeing B737-800NGs, 24 Airbus A330-200s, 25 five narrow-bodied aircraft for Garuda Citilink, and 18 sub-100 seat aircraft. An original order for 10 Boeing B777-300ERs for longhaul operations will remain or switch to other similar aircraft.

Garuda vice president corporate communications Pujobroto said: “Garuda earlier announced through the Quantum Leap Programme that it would operate 154 aircraft by 2015.”

“With the new fleet expansion programme, Garuda will operate 194 aircraft comprising of 24 A330s, nine B777s, 85 B737-800NGs, 50 A320s for Citilink, 25 Sub-100s and three freighters by 2015.”

According to Pujobroto, the enhanced fleet expansion was in anticipation of significant increases in airline passengers, both domestically and internationally.

“It is also part of Garuda’s efforts to boost efficiency, as the new aircraft are more fuel-efficient and environment friendly,” he explained. “Their maintenance cost is also lower.”

AIME 2012 kicks off with new smartphone app

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AIME 2012, which starts today at the Melbourne Convention and Exhibition Centre (MCEC), will be the first-ever show to feature the venue’s new smartphone application, MConnect.

Said to be the first smartphone app offered by a convention venue in Australia, the tool provides information on events and facilities at MCEC, as well as the various attractions, dining establishments and entertainment options in Melbourne.

The app also features a built-in navigational mechanism that is able to guide visitors around the centre as well as its surrounding areas.

Event organisers can even publish programmes, and announcements such as lost-and-found notices and seminar alerts through the app, allowing direct access to their delegates.

MConnect can be downloaded for free via mconnect.mcec.au or www.mcec.com.au.

AIME, which is celebrating its 20th anniversary, has reported a stronger showing this year, with over 500 hosted buyers and 779 exhibitors, and 3,736 pre-registered visitors.

The two-day event is scheduled to make a return to Melbourne from March 19-20 next year.

Malaysia simplifies visa process for Chinese FITs

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THE MALAYSIAN government’s move to relax the visa application process for Chinese FITs is expected to boost overall inbound numbers from mainland China.

Ultra Kirana, together with its Chinese partners, was appointed last April to process Chinese group applications for Malaysian visas, making it unneccesary for Chinese group travellers to visit Malaysian overseas missions to apply for their travel documents.

The visa application facilities at one-stop centres located in Beijing, Shanghai, Guangzhou and Kunming, have been expanded from this month to cater to individual travellers.

Applicants are able to collect their visas within two working days, with fees ranging from RMB150 (US$25) to RMB230.

Malaysia Convention and Exhibition Bureau general manager – sales & marketing, Ho Yoke Ping, said: “This new development will add to the existing allure of Malaysia to the Chinese market, which includes accessibility and language.”

“To date, there have already been several meetings and incentives events from China, with record-breaking attendance.”

BMC Travel’s inbound operations manager, Meddy Hor, added: “Inbound from China is growing everyday. This development is going to lead to positive growth.”

Reporting by N. Nithiyananthan

Destination marketing faces a redesign

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Do travel marts – and the trade – still matter? NTOs weigh in

feb24_ed4-nto

Singapore

Shrinking presence

THE National Association of Travel Agents Singapore intends to take over the lead in giving the country a face at some major travel trade shows, following the Singapore Tourism Board’s (STB) decision to skip events such as WTM and ATM.

According to STB, as of January, only five shows were confirmed for 2012. It exhibited in at least eight shows last year.

STB’s executive director, exhibitions & conferences and conventions & meetings, Jeannie Lim, said while trade shows were important marketing platforms, criteria such as industry interest and audience profile were key considerations too.

However, inbound operators, worry that this may be symptomatic of the NTO’s gradual withdrawal of local trade support. Said Tour East Group’s senior vice president of sales and marketing, Judy Lum: “STB is now overtly consumer-centric to the detriment of the trade.”

Malaysia

Becoming selective

TRADE show participation will continue to be a part of Tourism Malaysia’s marketing and promotion efforts, although the NTO is “becoming selective”.

Said its spokesperson: “We are certainly moving towards the direction of an industry which is driven by the private sector. Tourism Malaysia will then be able to focus more attention on exploring new markets.”

Acting director general Azizan Nordin outlined that plans for this year included participating in more consumer events to promote and ‘hard sell’ directly. However, Tourism Malaysia would also expand cooperation with the trade through joint tactical campaigns, highlighting both traditional and niche products, he said.

Indonesia

A strong anchor

SOME 90 per cent of the Ministry of Tourism and Creative Economy’s marketing programmes involve the trade, calling its strategy ‘below the line’.

The ministry’s deputy minister, Sapta Nirwandar, said a limited marketing budget meant that “supporting the trade in participation at travel marts and sales missions” was key as such platforms were well-targeted.

“We need to involve the private sector as much as possible to help them meet their counterparts as many times as possible,” he explained.

The ministry fully pays for the exhibition space, spending between 30-40 per cent of its yearly budget on this. “A number of trade members can afford to have their own booths at travel marts, but there are many more who cannot,” said Sapta.

He added that separate table tops were organised at marts to offer in-depth business talks, while such B2B sessions were also held during consumer events within the country.

Thailand

Trying out new methods

THE Tourism Authority of Thailand (TAT) will continue to embark on traditional marketing strategies involving the trade, such as having a prominent pavilion at major shows, said Juthaporn Rerngsonasa, TAT’s deputy governor of international marketing-Europe, Africa, Middle East and Americas. It will also organise road shows.

“We will kickstart our mart-within-a-mart at ITB Berlin, where niche market specialists will be hosted to participate in a special table top session. Sellers wanting to join will be charged an extra fee besides the normal participation cost,” she added.

The niche market is seen as resilient in the face of an anticipated slowdown in longhaul markets, Juthaporn explained.

Hong Kong

Maintaining focus

THE Hong Kong Tourism Board (HKTB) is sticking to the number of trade shows it is participating in for 2012/2013 (a dozen), although it is penetrating new markets such as the Netherlands (Vakantiebeurs), India (SATTE), Russia (MITT) and the Middle East (ATM).

Executive director, Anthony Lau, said the NTO had “always been participating actively at overseas trade shows” due to the networking and business opportunities offered.

He added that HKTB would co-organise more spin-off events, including on-stand activities with destination partners such as Macau and Hainan. It hopes to facilitate more multi-destination programmes and joint product creation.

Additional reporting from N. Nithiyananthan, Mimi Hudoyo, Prudence Lui

This article was first published in TTG Asia, February 24 issue, on page 2. To read more, please view our digital edition or click here to subscribe.

Whetting appetites

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More Asian travel firms are offering local food tours, hoping that what is currently a starter becomes the entree in future

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While culinary tourism continues to serve up great interest across Asian countries keen to appeal to the stomachs of travellers, the reality is that only a small segment of the market is hungry for such itineraries.

Regional tourism organisations like the Singapore Tourism Board (STB), Tourism Malaysia and more recently, Indonesia’s Ministry of Tourism and Creative Economy, have all come to recognise the untapped potential of travelling gourmands, rolling out an increasing number of initiatives in recent years.

Indonesia, for example, is embarking on an exercise to select iconic dishes to be highlighted in its destination marketing, in addition to developing ‘culinary centres’ across the country. Its official data shows that international tourists’ spending on food in Indonesia ranked second after transportation expenditure, while spending on food by domestic tourists ranked third after transportation and non-food purchases.

Minister of Tourism and Creative Economy, Mari Elka Pangestu, said: “Local cuisine is one of the main things travellers want to try when visiting a destination.”

Singapore, armed with a host of new fine-dining establishments helmed by celebrity chefs at the Resorts World Sentosa and Marina Bay Sands integrated resorts, has also set its sights firmly on the top-end of the food chain by organising a series of culinary headline acts on an annual basis.

The Singapore Food Festival is now the biggest food event on the destination’s tourism calendar, registering a record attendance of over 354,000 foodies during last year’s edition. There is also the World Gourmet Summit, which showcases upmarket restaurants around the island.

In addition, STB helped launch the inaugural Singapore International Culinary Exchange one year ago to champion local cuisine, culinary talents and food products globally. As part of this initiative, a mobile kitchen named the Singapore Takeout travelled to nine cities over a one-year span, dishing out flavours of the Lion City.

Not to be outdone, neighbouring Malaysia is also jostling for attention through the promotion of culinary events under its Fabulous Food 1Malaysia branding. Its month-long Malaysia International Gourmet Festival (MIGF) saw the introduction of Gourmet Tours Malaysia itineraries in 2010, offering four nights of accommodation, complimentary limousine transfers, a choice of four meals in MGIF-featured restaurants and a half-day city tour of Kuala Lumpur.

Reaching for a slice

Inbound operators have gotten in on the act, although they receive only a handful of groups annually.

Kuala Lumpur-based Asian Overland Services Tours & Travel (AOS) offers seven-day, six-night and three-day, two-night Malaysian Gourmet Tour itineraries, which allow travellers to dig into Indian, Malay, Chinese and Peranakan cuisine across three of Malaysia’s main food hubs: Kuala Lumpur, Penang and Langkawi. Besides visiting markets and learning how to create local dishes, guests are also taken to popular street stalls and restaurants for food sampling.

The company handled three focused gourmet travel groups last year, including a 15-pax incentive from Canada that spent two nights in Malaysia and Singapore, and a 12-pax group from Sweden.

However, AOS’ assistant director, business development, Noor M Ismail, said most of the company’s gourmet travel business was generated on an ad hoc tailormade basis. Thus, it has no plans to expand its culinary offerings. “There has not really been growth (in this segment). Gourmet travel is not for everybody. It’s a niche, special interest segment, plus Malaysian food is not really exotic,” he explained.

Kuala Lumpur-based Discovery Overland Holidays is also seeing a limited number of bookings for specialised gourmet tours, according to its manager, product development, Kingston Khoo. The company takes two to three ad hoc groups to Sabah and Penang every year, from markets such as Hong Kong and the Philippines. Each consists of four to 10 friends, combining sightseeing and food sampling elements. They stay an average of three nights.

A spokesperson from RMG Tours, which last year handled a 60-pax group from Germany for two nights in Singapore and Bali, as well as a 30-pax group that stayed three nights in Singapore and Thailand, shared the same sentiment.

“It’s not often that we get travellers coming solely for food. Most food trips are held in conjunction with meetings and incentives. We only receive one to two such groups a year, and requests are mostly from culinary magazines and associations,” the spokesperson said.

Meanwhile, others like Bangkok-based Exotissimo Travel continue to make efforts to expand the market. It recently added a eight-day, seven-night Myanmar Culinary Delights package, which promises an in-depth introduction to Burmese cuisine, lessons on preparing local delicacies, food and beer sampling, and activities such as a teashop visit. Under its Culinary Journeys banner, there are already food-related packages to Thailand, Laos, Vietnam and Japan.

Who’s biting?

Demand has been trickling in. Peter McGahey, a UK-based branch representative of the International Wine & Food Society and a first-time buyer at the recent ASEAN Tourism Forum TRAVEX, cited a growing interest in Asian cuisine among his European members due to the number of Asian restaurants opening on the continent.

According to McGahey, the average budget for a five-day gourmet travel trip to Asia is between US$750-US$1,000, including accommodation at a four-star hotel and airfare. There is a separate food budget of about 100 euros (US$131) a meal, with some participants willing to spend up to 150 euros.

“It’s also fairly normal to arrive earlier or leave later,” he said, adding that dining and sightseeing itineraries are usually arranged with the help of DMCs and tourism boards, while members sometimes book hotels on their own.

Attending the mart to source for interesting gourmet travel experiences, McGahey said: “Major destinations like Singapore, Hong Kong and Kuala Lumpur are popular…(as they are) places that (our members) are familiar with. Singapore is especially sellable because of the variety of cuisine that you can find and because everybody there speaks English.”

This article was first published in TTG Asia, February 24 issue, on page 10. To read more, please view our digital edition or click here to subscribe.

Earthquake takes a toll on Japan inbound

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JAPAN registered a sharp decline in international arrivals in 2011, which can be attributed to the March 11 earthquake and tsunami, as well as the ensuing nuclear crisis.

According to the latest figures from Japan National Tourism Organisation, international arrivals fell from 8.6 million in 2010, to 6.2 million in 2011, a dip of 27.8 per cent.

Top ten source markets to Japan (2007-2011)top-ten-source-markets-to-japan-2007-2011
Source: JNTO                                                                                                   Unit: 10,000

Singapore contributed 111,300 visitors to Japan in 2011, a 38.5-per cent drop from 2010’s 180,000. For the month of December, usually the peak period for the Singapore market, there was a 37.8 per cent decline, with 22,900 arrivals compared to 36,827 in 2010.

Prior to the natural disaster, Japan had experienced robust growth in Singapore arrivals, with an average increase of 20 per cent annually from 2006-2010, except in 2009 during the H1N1 influenza outbreak.

Meanwhile, Japan’s top North Asia market, South Korea, registered a 32-per cent drop in 2011 over the previous year, while strong recovery was evident in Hong Kong and China during fourth quarter 2011.

Parkroyal Melbourne Airport undergoes facelift

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PARKROYAL Melbourne Airport has embarked on a three-year refurbishment exercise that will see an overhaul of its meeting rooms, guestrooms and restaurants.

The 276-room hotel, which operated as the Hilton Melbourne International Airport until it was rebranded under the Parkroyal banner last May, has so far replaced a section of the navy blue carpeting on its meeting room floor with a fresh new orange one, as well as installed new beds in all guestrooms.

Parkroyal Melbourne Airport’s general manager, David Travers, explained to TTG Asia e-Daily that upgrading the hotel’s meeting facilities was a priority, as there was “huge demand” from companies flying their staff into Melbourne, and conducting meetings at the hotel instead of travelling to the city centre. The hotel is connected to the airport by a sheltered skybridge.

Thus, the meeting rooms are set to undergo an extensive makeover, with new interiors and audiovisual equipment to come into place by third quarter 2012.

Renovation of the hotel’s restaurants and guestrooms will only commence in 2013, while plans are also being made to equip all guestrooms with wireless Internet access.

French business event planners look toward Asia

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THE ASSOCIATION Francaise des organisateurs d’evenements (AFO) is rolling out a series of new initiatives under the direction of its president Serge Tapia, including a stronger push for Asian destinations.

Tapia, owner of French event management firm Au service de l’événement, was elected head of the national association that represents business event planners last July.

According to Tapia, France’s business events industry was worth one billion euros (US$1.32 billion) in 2011, and a seven to 12 per cent growth is expected this year.

“Inbound and outbound business events are split equally now, and 70 per cent of outbound destinations are within a four-hour flight from Paris. The other 30 per cent are longhaul destinations,” he said.

Tapia said he was expecting longhaul business events traffic to rise this year despite cracks appearing in the country’s economy – France lost its AAA credit rating in January and unemployment is reportedly on the rise.

While he has been actively encouraging his own clients to consider Asian destinations for years, Tapia promised that as president of AFO he would endeavour to “advocate Asia” among the association’s members.

“In the past, not many French companies were willing to take their events to longhaul destinations. The fear of a long flight was a reason. Most clients then would not even consider Asia,” he explained.

“Minds have changed and clients have found that the flight to Asia is tolerable. It is increasingly common to have French companies combining a few Asian cities for their incentive trips. For instance, Shanghai and Beijing for a five-day/three-night programme.”

Besides the increased emphasis on Asia, other initiatives being introduced by Tapia to boost AFO’s standing include growing its membership from the current pool of 400 event organisers, establishing links with other related associations, and encouraging partnerships between members and MICE suppliers such as DMCs, hotel chains and airlines.

“In Europe, MICE agents usually don’t want their suppliers to be in touch with clients. I’m changing that,” he said. “I want this industry to be more transparent and cohesive, which will improve service delivery and grow client’s confidence and drive repeat business as a result.”

Mega Maldives embarks on expansion

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MEGA Maldives is planning to hike frequencies to Beijing and Shanghai, and will be adding three more aircraft to its fleet this year.

The charter airline launched operations last January using a single Boeing 767-300ER plane with 252 seats, and took delivery last month of its second 767-300ER, which is configured with 24 business-class and 233 economy-class seats.

“We have the capacity to add two more aircraft this year, in addition to the two we already have,” Mega Maldives CEO George Weinmann told TTG Asia e-Daily during a recent interview in Male.

Mega Maldives also serves Hong Kong, Seoul (Incheon) and Chongqing, operating six to eight flights to each destination every month.

“We are looking to fly to Japan, and (in the) long term to Australia,” said Weinmann.

China is the Maldives’ largest source market—contributing 198,000 visitors in 2011, a 67-per cent jump over the year before.

Weinmann said: “We think we are part of this growth (in Chinese inbound traffic). The challenge is to make this a repeat market. We are already starting to see repeat customers. It’s a small percentage of the total, but it’s important to cultivate this segment.”