TTG Asia
Asia/Singapore Friday, 24th April 2026
Page 2665

Shanghai JC Mandarin offers discounted stays

0

SHANGHAI JC Mandarin is offering a Great Saver Package, valid for stays from now till December 31, 2012.

Subject to 15 per cent service charge, the discounted rates start from RMB880 (US$138) per person per night, or RMB980 for two persons.

The package includes overnight accommodation in a deluxe room, complimentary buffet breakfast and high-speed Internet access.

Subject to availability and requiring advanced booking, the deal cannot be used in conjunction with other promotional offers or discounts.

For reservations, call (86-21) 6279-1888*5120 or email resvn.shanghai@jcmandarin.com

Aireen Omar appointed as AirAsia Berhad CEO

0

aireen-omar-appointed-as-airasia-berhad-ceo
Aireen Omar

AIRASIA has appointed Aireen Omar as the new CEO for its Malaysia based operations, effective July 1, 2012.

Aireen currently holds the portfolio of regional head of corporate finance, treasury and investor relations, and has been described by AirAsia group CEO, Tony Fernandes, as a “good negotiator” who is also “tough with banks”.

She was instrumental in securing the financing for AirAsia’s fleet expansion, as well as handling negotiations with Airbus for the record purchase of 200 Airbus A320neo aircraft.

In her new role, Aireen will focus on the day-to-day operations of AirAsia’s Malaysian office, leaving Fernandes to focus on further expansion in Thailand, Indonesia, the Philippines and Japan.

At a press conference today to mark Aireen’s appointment, Fernandes said: “The physical separation (from me and Kamarudin Meranun, deputy CEO of AirAsia) will allow (Aireen) to grow and not be overshadowed by us. We are not abandoning Malaysia, but if we are in Malaysia, we will be all over Aireen.”

On her new appointment, Aireen said: “I am excited about the new challenges ahead of me. My focus will be on growing the marketshare in Malaysia and preparing AirAsia for the ASEAN Open Skies in 2015.”

South-east Asian groups languish for Australia

0

THE TRADITIONAL group market from South-east Asia into Australia is being assaulted on all fronts, thanks to a number of reasons such as the entry of low-cost carriers and the strong Australian dollar.

The launch of new routes by airlines such as AirAsia X and Scoot is changing the face of the market from “a fairly group market to a fairly big FIT market”, said Gary Peterson, company director of the AOT Group, which owns inbound tour operator ETA.

He said: “We’re seeing more Malaysian (travel consultants) working with us for FITs, (but) you have to do a lot more FITs to do the same numbers. We will potentially see that now with Singaporeans having access to very low airfares into Gold Coast and Sydney.”

GTA Australasia noted a similar trend of decline in its group market.

Said inbound operations manager, Roxy Chan: “Last year, we had 59 groups from Indonesia in August (the peak travel season). This year, it will be somewhere between 40 and 50 groups.”

GTA Indonesia general manager, group sales, Tim Dyer, explained that this could be attributed to factors such as the appreciation of the Australian dollar and the ease of obtaining a European visa compared to before.

“Everyone can go to Europe so they are going to Europe. We’ve seen a huge surge in groups to Europe,” he added.

Both GTA and ETA, however, report fairly strong FIT numbers.

Wego chief commercial officer, Craig Hewett, told TTG Asia e-Daily that according to findings in a recent poll his travel meta-search firm commissioned, traditional group travel to Australia was in decline among Singaporean, Indonesian, Malaysian, Thai, Vietnamese and Filipino customers.

Some 47 per cent of the close to 700 respondents said ‘I like to make my own plans, booking my flights and hotels independently’ compared to 20 per cent who ‘prefer a packaged holiday, buying the hotel and flights as part of the package’ and 14 per cent who ‘like to travel as part of an organised group’.

He said: “This matches the behaviour that we’ve seen on Wego. Searches for packages are at an all-time low. In the last 24 months, it has dropped to four per cent of all our searches compared to flights and hotels. In the past, it was close to 10 per cent.”

– Read more in TTG Asia June 29 – July 5, 2012

Western Australia goes on drive to solve room and access issues

0

FACED with a severe room crunch, Western Australia is taking steps to add hotel capacity in the capital city of Perth, while also working on spreading tourism to the rest of the state, aided by new airport developments.

Due to a mining boom and an influx of corporate travellers, hoteliers in Perth are enjoying dizzying rates and occupancies to the tune of a three-star room priced at A$300 (US$303), said one inbound tour operator, who cited the example of a “short-sighted” motel who wanted to cease room allotments.

Hyatt Regency Perth director of sales, Matthew Talbot, said the average rate at his hotel was poised to increase by 25 to 30 per cent this year.

“For the last 20 years we’ve worked on a flat leisure rate all through the year but now we’ve broken it down to a weekday and weekend rate,” he said, explaining that leisure visitors were now encouraged to arrive on Fridays.

Late last year, Western Australian became the only state to offer hotel development incentives, as the government “recognised that there was a failure in the market despite very favourable trading conditions”, said Tourism Western Australia CEO, Stephanie Buckland. These include the provision of Crown land at reduced market rates, flexible floor space bonuses and infrastructure grants. A prime site released is the downtown Fire Emergency Services Authority House.

Meanwhile, forthcoming inventory is set to ease the situation slightly, with three new hotels scheduled to open their doors later this year, namely the 236-room Fraser Suites Perth, the 56-room Quincy Boutique Hotel and 12-suite Terrace Hotel. Coming soon will also be an Aman hotel with over 40 rooms.

As part of a wider strategy to attract more leisure tourists to other parts of the state, new events are also being lined up such as the inaugural Margaret River Gourmet Escape in November, which will see the likes of Heston Blumenthal and Rene Redzepi attending.

In order to make the rest of the region more accessible, Buckland said the two priorities were the potential redevelopment of the Busselton airport in the southern wine region, and the establishment of international flights to Broome, the northern gateway to the Kimberley. Feasibility studies are being conducted for the former, with the intention for it to receive flights from the east coast and eventually, international ones. For the latter, which is already capable of handling international services, a link from Singapore is being targeted.

She added that financial incentives would be typically dangled, such as cooperative marketing funds and airport concessions.

Shangri-La unveils Garden Wing after US$52m overhaul

0

SHANGRI-LA Hotel Singapore has reopened its Garden Wing after an eight-month US$52-million makeover.

Nestled amid six hectares of tropical greenery, all 158 Garden Wing rooms and suites now feature a large balcony with views of either the hotel’s gardens or swimming pool.

Each of the three Premier Balcony suites also features an outdoor Jacuzzi and private barbecue grill.

A new dining outlet, Waterfall Garden Café, and Singapore’s first CHI, The Spa will open in July and August, respectively.

Changi Airport T1 to get capacity boost

0

CHANGI International Airport’s Terminal 1 will undergo an additional round of upgrades, just as the paint begins to dry on its four-year US$390m revamp.

According to a report in The Straits Times, the arrival hall on the first floor will be expanded to raise the terminal’s capacity from 21 million to 24 million passengers per annum. Dedicated facilities to support fly-cruise and fly-coach options will also be added.

The renovations are scheduled to begin within 12 months, starting next April.

Changi Terminal 1 recently completed an overhaul that began in May 2008, which added more retail and F&B outlets to the facility.

In 1Q2012, Changi International Airport handled 12.3 million passengers, a 12.9 per cent year-on-year increase. The airport is expected to handle more than 50 million passengers over the course of the year.

Qantas adopts ‘pick and stick’ strategy

0

AUSTRALIA’s flag carrier announced yesterday more services on its Sydney-Dallas (Fort Worth) and Perth-Melbourne routes, but remained tight-lipped about any further route cuts or additions to its international network.

After a first year of operation on the Dallas (Fort Worth) route and a successful codeshare with American Airlines on flights from around 60 destinations, Qantas will increase the frequency of the route from six weekly to daily from July 1. It is served by Boeing 747-400ER.

Qantas will also increase A330 services from 44 to 68 a week on the Perth-Melbourne connection from October 15, replacing flights currently operated by Boeing 767 aircraft.

As part of its restructuring efforts, Qantas has already dropped Singapore-Mumbai and Auckland-Los Angeles routes, as well as consolidated its A380 services from Sydney and Melbourne to London via Singapore. It no longer flies to London via Hong Kong and Bangkok, but now codeshares on those flights with its alliance partner British Airways.

These changes are already bearing some fruit, John Simeone, head of international sales, Qantas Airways, told TTG Asia e-Daily.

“On our Sydney-Singapore-London and Melbourne-Singapore-London flights, the A380s are performing above expectations. They are very popular with customers. Hong Kong and Bangkok are performing as expected.

“We’re also seeing good traction in terms of passengers transferring through Hong Kong and Bangkok. Now that we’re selling it in a different way, we’re seeing a different type of traveller, people who are using Bangkok as a layover for two or three days, both from Europe and from Australia.”

According to Simeone, Qantas’ Brisbane-Singapore service was also faring strongly, although he was unable to reveal load factors.

When asked if Qantas intended to expand its footprint in Asia, Simeone said: “We’re really at a ‘pick and stick’ phase at the moment…We need to focus on the core routes we have in terms of improving our international performance.”

As for plans to establish a premium airline in Asia following the failed talks with Malaysia Airlines, Simeone said: “We’re reviewing a variety of options…our international strategy is around our gateways – that’s probably the strategy we’re sticking to.”

AirAsia ponders travel agent tie-ups in emerging markets

0

AIRASIA is looking at ways of tweaking its highly successful B2C model and is considering engaging travel consultants as part of its distribution network – especially in less developed markets such as Indonesia and the Philippines.

According to AirAsia Indonesia president director, Dharmadi, AirAsia Indonesia is considering introducing a commission structure for travel consultants. “We are discussing this internally,” he said.

AirAsia group CEO, Tony Fernandes, said: “(Travel consultants) are a very important growth (channel) for AirAsia. They should not consider us as the enemy.”

“We will make some exciting announcements (with regards to increased cooperation with travel trade) in the coming months.”

As for Malaysia, its home country, AirAsia is quite content with its existing distribution channels – 95 per cent of its business comes from seats purchased directly by consumers on the AirAsia website.

Hotel guest numbers to hit record levels in Pattaya

0

PATTAYA is on track to receive a record eight million hotel guests in 2012 – the highest figure for any resort destination in Thailand.

According to the latest ‘Pattaya Hotel Market Update’ by C9 Hotelworks, Pattaya posted a nine per cent surge in hotel occupancy last year, while the occupancy rate for chain properties in the destination reached 74 per cent – eight per cent more than non-branded hotel inventory.

The sharp upturn was driven by a mix of growing domestic demand and improved access and transport infrastructure, explained Bill Barnett, C9 Hotelworks’ managing director.

He said: “With the geographic shift away from longhaul tourists to the Asian and domestic segments, key demand generators such as large-scale retail, tourist attractions and a rising residential resort market have fuelled positive sentiment.”

Thailand, Russia and China were the top source markets for Pattaya in 2011, with a combined share of 59 per cent. Passenger arrivals at U-Tapao International Airport rose 39 per cent in 2011, an increase for the second consecutive year.

When compared to other Thai destinations such as Phuket, Chiang Mai and Koh Samui, Pattaya “has less pronounced seasonality which results in mitigating volatility,” Barnett noted.

Looking forward, C9 Hotelworks pointed out that major investments in tourist attractions and branded theme parks in the Greater Pattaya area would help to broaden market demographics.

China’s big four lift off

0

TTG Asia’s Sim Kok Chwee navigates readers through the evolving fleet of major Chinese airline groups

china-southern_air
Photos by Paul Spijkers

THE AVIATION landscape in China is dominated by four main airline groupings, namely Air China, China Southern Airlines, China Eastern Airlines and Hainan Airlines, which have their bases in Beijing, Guangzhou, Shanghai and Haikou respectively.

However, today their subsidiary companies are sprinkled all over China and have begun operating services from each other’s bases.

A few private airlines have also managed to gain a foothold, such as Sichuan Airlines, which has major stakes in Chengdu Airlines and Hebei Airlines; the budget Spring Airlines; Okay Airways; and Juneyao Airlines.

China’s carriers have also become highly sought after by the world’s airline alliances. Air China is a Star Alliance member while Skyteam has snared China Southern Airlines, China Eastern Airlines, Shanghai Airlines and Xiamen Airlines. Oneworld alliance is the odd one out without a member airline from China, although the alliance has a hold in Hong Kong.

Not long ago, China was the engine of growth for aviation, travel and tourism in Asia-Pacific and the world. As foreign airlines made a beeline for Chinese coastal cities and second-tier destinations like Chengdu, Wuhan, Chongqing and Shenyang, Chinese carriers reported sterling financial results.

But by 2011 when the US and European economies softened, Asian economies began to weaken and airlines’ earnings became a barometer of this trend. Asian airlines such as Cathay Pacific Airways, Singapore Airlines and China’s main airlines faced massive decline in earnings.

Despite a hungry domestic market, China’s industrial production is slowing in 2012, and its economy seems to be headed for a not-so-soft landing.

However, CEO of IATA, Tony Tyler, remains confident of China’s role. He said: “With over a quarter of the world’s travellers expected to be Chinese by 2015, and as China’s airline industry evolves, it could be a driving force in global aviation.”

Yet he warned of issues related to airspace control and congestion in the ‘airport golden triangle’, an area bounded by Beijing, Shanghai and Guangzhou.

Although the weakening economy is a concern, China’s inbound and outbound tourism remain strong. China has also reported a GDP growth of around seven per cent year-on-year, higher than most major trading nations. When China returns to its high-growth trajectory, one can expect to be dazzled by its sheer numbers again.

The following tables represent a snapshot of where China’s big four are headed.

june15_story3_11

june15_story3_21
june15_story3_32
june15_story3_4
*Aircraft on order
This article was first published in TTG Asia, June 15 issue, on page 14. To read more, please view our digital edition or click here to subscribe.