TTG Asia
Asia/Singapore Wednesday, 14th January 2026
Page 2652

Europe hot for Chinese corporate events

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CHINA’S economic boom has spurred higher spending and greater sophistication in event choices made by local companies.

According to Roger Tondeur, president of MCI, a congress and communications specialist, more Chinese coporates are taking their events to Europe. He said: “Business from Asia to Europe are usually from Thailand, Singapore and Malaysia. Today, China is picking up fast.”

“Recently we handled a large week-long incentive for a Chinese insurance company to Paris and Monaco.”

Shanghai China Travel International (CTS) MICE Center sales manager of executive travel department, Jerry Jiang, reported the same trend, saying that the Chinese outbound incentive market has grown rapidly in the last five years.

Jiang told the Daily that the market was not only travelling farther, it was also becoming more sophisticated in the choice of destinations and programme.

“Destinations such as Singapore and Malaysia are easy to travel to and they continue to be popular with Chinese corporates, but we have seen growing demand for Europe coming from the automotive industry, financial institutions and (multi-level marketing) companies such as Amway,” Jiang said.

Recognising the potential for further growth in China, Tondeur said he was looking to open more offices in China.

“We have offices in Shanghai and Beijing, and we are looking at opening three more. Chengdu is our priority, followed by Guangzhou and Shenzhen,” he said.

– Read more in TTG Show Daily – IT&CM China 2012

Singapore ranked top for luxury retail among Chinese travellers

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SINGAPORE is now the top global destination for Chinese tourists to shop for luxury watches and jewellery, beating even Switzerland, known as a traditional stronghold for upscale timepieces.

The Chinese spent close to S$265 million (US$212 million) on these luxury items in Singapore between April 2011 and February 2012, with each traveller spending an average of S$8,757, as compared to S$7,221 in Italy and S$3,127 in Germany. These figures were revealed by Global Blue, a financial services company that provides tax refunds to tourists.

The Chinese have also surpassed Russians and Japanese to become the top spenders, chalking up more than S$3 billion in tax-free shopping transactions globally.

“Singapore’s strong position towards Chinese global shoppers is mainly due to its great choice and variety of luxury brands – particularly in jewellery and watches – as well as its geographical proximity. Chinese shoppers also have better chances to get discounts here than in Europe for example,” said Manelik Sfez, vice president, partner & corporate marketing, Global Blue.

Chinese travellers are increasingly sophisticated, focusing on price, style and design and product quality when making luxury purchases, said Sfez. “(They) have a high spending power and relatively high savings, which have resulted in continued growth of their average spend overseas over the last years,” he added.

To get an even bigger piece of the Chinese pie, Singapore retailers should focus on pre-journey marketing campaigns to reach their targeted shoppers and create preference even before they begin their trips, Sfez advised.

Tohoku launches ‘reconstruction tourism’

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TOHOKU Tourism Promotion Organization has launched a new buzzword, ‘reconstruction tourism’, launching tours to areas that are being rebuilt after the tsunami over a year ago and cajoling world travel leaders to use tourism’s potential to help rebuild crisis-hit destinations.

Its chairman, Hiroaki Takahashi, told TTG Asia e-Daily following his speech at the opening of the summit yesterday that the reconstruction tours were aimed at students in particular, “so that they will remember the disaster”.

The organisation is collaborating with related parties to form these tours. Travel consultants were being prepared to string up such tours, and tour guides affected by the crisis were being retrained to be “teller of stories”, he said.

But beyond these tours, Tohoku’s natural scenery and onsens were the reason to visit, he said.

“It is important to emphasise that we are safe to visit, and how wonderful Tohoku’s scenery and onsens are. Its people are also very kind and friendly,” Takahashi said.

In a moving speech, Noriko Abe-Okami, who turned her ryokan Minami-Sanriku Hotel Kanyo, 100km north of Sendai, into a refuge for people following the tsunami, said: “If you visit affected areas, you will learn the importance of safeguarding lives.”

An outpouring of support saw travel CEOs making their way to Sendai yesterday for the first part of the World Travel & Tourism Council (WTTC) Global Summit, witnessing first-hand the safeness and preparedness of the region to handle tourism. Sendai is the largest city of the Tohoku region.

The summit continues in Tokyo today.

Garuda to connect Indonesia and New Zealand

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GARUDA Airlines is planning to begin direct flights to Auckland, a move which will expand the Kiwi market for Indonesia and boost arrivals to New Zealand. There are currently no direct services between the two countries.

In a press release, Tourism New Zealand (TNZ) said the MoU signing between Garuda Airlines and Auckland International Airport this week signalled “an intention from Garuda Airlines to begin a direct service from Indonesia to Auckland as soon as market conditions and aircraft availability allow”.

This development follows on the heels of Air New Zealand’s plan to launch twice-weekly flights from Auckland to Bali during the peak season from June to October.

TNZ chief executive, Kevin Bowler, said the news was timely as South-east Asia had become a new focus for the NTO’s marketing efforts.

TNZ will conduct further market analysis to learn more about Indonesia’s travel trade and consumers, as well as discuss collaboration opportunities with Garuda Airlines and Indonesian sellers.

“Indonesia is a small but growing tourism market for New Zealand. A new carrier into New Zealand offers the tourism industry an opportunity to attract greater number of Indonesians in coming years,” he said.

New Zealand received 11,824 Indonesian visitors in the year up to February, representing a year-on-year increase of 22.5 per cent.

Longhaul markets see enduring value in China

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CHINA still remains an attractive longhaul destination for tight-budgeted buyers from the US and Europe despite the economic crisis.

Andrew Davis, vice president, Global Accounts, HPN Global, said: “The appeal of China is still strong in the US. Airfare from the US to China is cheaper than to Europe, and hotels (in China) are inexpensive.”

Rachelle Jailer Villadares, managing director, Venue Guru International UK, said: “China’s room rates are lower than France, although clients may pay less for airfares within Europe.”

Giavanna Brunet, senior incentive manager, Communication & Training Italy, said: “China is appealing (for Europeans) because it is safe and value-for-money. The financial crisis is still affecting our (European) clients. They now have limited budgets, but still require the same value.”

Even though prices in China were lower than in Europe, the longer travel time meant that clients were expecting a better experience, said Brunet. “While prices are still good (in China), I have noted that hotel rates and F&B costs have increased over the last two years,” she said, adding that she hoped suppliers would maintain their prices.

Mireille Berstein, general manager, MHB Congress International France, also expects Chinese suppliers to maintain ground prices to keep business from Europe going.

“Hotels in France are also reducing their rates to (try and keep the market at home), so there is competition. The good thing is that airlines are reducing prices,” she said.

Read more in TTG Show Daily – IT&CM China 2012

High prices, poor service plague Sanya

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SANYA may boast a massive surge in new tourism infrastructure, but some event specialists have decided to bypass the destination due to its high prices and poor service.

According to Xia Qin, CEO of Zhuhai Sea & Sky International Travel Service, which handles golf and meeting groups out of Guangdong, five-star hotel rates in Sanya could balloon from RMB2,000 (US$317) to RMB3,000 per night during off-peak days to at least RMB7,000 during busier periods.

Xia added that dinners in restaurants outside of hotels were “overpriced”, an observation shared by Sheraton Sanya Resort assistant director of convention sales, Jessie Mar, who said certain venues even require a minimum head count charge.

Bard Medical Devices (Beijing) HR & ADM department executive assistant, Tina Yang, told the Daily that she would not consider Sanya in the near future due to poor service standards and high costs, and would probably choose Malaysia or Singapore if the company wanted to go abroad with the same budget.

Tracy Li, vice president sales and marketing of yoopay.cn, who organises offsite client meetings, said: “The local government is not doing enough to improve the situation.”

Malaysia’s IMR Group director, BP Tan, also hopes the authorities will do more to “ensure there is no profiteering and unfair business practices”.

Read more in TTG Show Daily – IT&CM China 2012

Reporting by Patricia Wee

CITS on MICE drive to beef up presence in China

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CITS MICE, the business events division of China International Travel Service (CITS) Shanghai, is making moves to entrench itself as the leading player in the domestic MICE arena.

Speaking to the Daily, Tong Wei, president, CITS Shanghai said more local companies were internationalising and ramping up their activities overseas with a growing Chinese economy, resulting in higher MICE demand throughout China.

Established in 2010, CITS MICE caters to a mix of Chinese companies and government entities, as well as local offices of multinational firms. Last year, the division garnered RMB 7.4 billion (US$1.2 billion) in revenue through 1.5 million roomnights, up from 960,000 roomnights in 2010. Highlights last year included a 30,000-pax incentive to South Korea, a 17,000-pax group to Scandinavia and several groups to Egypt.

According to Tong, CITS MICE is specifically looking to enhance its capabilities in conventions and exhibitions, leading it to acquire a stake in IT&CM China last July. The annual MICE show is owned and organised by TTG Asia Media and its partner, MP International.

“CITS’ M&I business is traditionally very strong. We are aiming to expand into conventions and exhibitions to offer the full range of MICE services,” said Tong.

Currently, CITS MICE has offices in Beijing, Shanghai, Guangzhou and Harbin, where two-third of its business is generated. Tong said the divison was planning to grow its domestic footprint over the next two to three years, especially in the coastal areas in China’s south-east and in inland areas such as Sichuan province, where the vibrant economy is translating into burgeoning MICE demand.

Read more in TTG Show Daily – IT&CM China 2012

Rajasthan poised for greater tourism growth

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THE northwestern state of Rajasthan is set for stronger tourism growth, as international hotel brands are launching in succession while a tourism campaign has raised its profile at major tradeshows around the world.

Speaking at the fifth edition of the Great Indian Travel Bazaar (GITB), Bina Kak, Rajasthan tourism minister, said: “We are embarking on a large-scale promotion of Rajasthan as a tourism destination. We have invited buyers to post-event tours to familiarise (themselves) with our diverse product (offerings), and we are enabling villages with US$100,000 each to develop rural tourism.”

Guldeep Singh Sahni, managing director, Weldon Tours, is optimistic of the state’s tourism potential. He said: “Rajasthan is developing new tourism attractions and packaging them very well. Heritage attractions are being repositioned for both the FIT and MICE markets. Air connectivity could be improved but the infrastructure is good. We hope to get substantially more inbound tourists this year.”

Many erstwhile palaces and royal residences in Rajasthan have been converted into heritage hotels. Hotel brands including Relais & Chateaux, Starwood, Oberoi, Taj and Leela have expanded here, and several more hotels are in the pipeline. Rajasthan’s branding as the Incredible State of India has been well received in both the local and overseas markets.

Held at the new BM Birla Convention Centre in Jaipur from April 15-17, GITB was attended by 264 buyers from 55 countries, including emerging destinations like Chile, Argentina, Cambodia and Lithuania, as well as 500 sellers.

India attracts more luxury cruises

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CRUISE tourism is set to grow in India as more luxury ships, including Seabourn Cruise Line and P&O Cruises, are calling at local ports such as Mumbai. Inbound tour operators are excited by the emerging cruise sector, which is typically dominated by well-heeled travellers.

Subhash Goyal, president, Indian Association of Tour Operators, said: “It will be a boon for Indian tourism, but we have to gear up our sea port facilities to accommodate big liners.”

Reuven Sagi, president of Mexico-based RAS International Tours, was inspired by the prospect of adding India to its programmes. He said: “Mexicans cruise at least once every year and now we can offer exotic Indian vacations with cruising in Asia.”

Lynden James, product manager of Sydney-based Cruise Holiday Specialists, said that the company is interested in developing 10- and 14-night itineraries in India for clients sailing from Mumbai to Dubai, Singapore or Hong Kong. These three routes will begin sailing during the European low season of October through March. According to James, his clients would spend A$10,000 (US$10,333) per person on a cruise that includes land excursions in India.

Meanwhile, P & O Cruises is offering a three-week Mumbai-Southampton cruise that calls on destinations such as Dubai, Muscat, Cyprus, Egypt, Israel, Italy and Portugal. It is priced at 2,500 pounds (US$3,980) to 3,800 pounds per person, excluding land excursions.

India’s growing cruise sector is likely to benefit outbound travel too. Seema Ahmed, general manager, Gainwell Travel & Leisure, said: “Indian cruise tourists can now visit Singapore for three or four nights to avail of the Star Cruises itineraries in the South China Sea and Andaman Sea.”

Shanghai and Beijing ink MICE partnership

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SHANGHAI and Beijing have closed ranks and embarked on a groundbreaking collaboration to jointly develop MICE tourism and target international events.

Kicking off the partnership by co-hosting this year’s China (Shanghai) International Meetings & Conferences Forum, Beijing Municipal Commission of Tourism Development (BTD) and Shanghai Municipal Tourism Administration (SMTA) this morning signed an MoU which outlined future cooperation with regards to jointly bidding for international MICE, sharing of resources like the Shanghai Meetings Ambassadors programme, and joint marketing and promotion efforts targeting overseas markets.

The agreement will also extend to cooperation when either city plays host to international events, such as during next year’s ICCA annual conference in Shanghai, which will see pre- and post-event tours to Beijing.

“This is the first time that we are joining hands to promote China as a single MICE destination,” said SMTA vice chairman, Connie Cheng.

“Shanghai on its own is relatively small and what we can promote is limited, thus we need to engage bigger players to increase our competitiveness. Both cities have their unique advantages. Beijing is the political and cultural centre, while Shanghai is the financial centre. The collaboration will better enable both destinations to meet the needs of different events.”

– Read more in TTG Show Daily – IT&CM China 2012