TTG Asia
Asia/Singapore Sunday, 18th January 2026
Page 2620

Centara reaches into Sri Lanka with two new resorts

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THAI-BASED Centara Hotels and Resorts will open two four-star properties in Sri Lanka this winter.

The 126-room Centara Passikudah Resort & Spa will be located in Passekudah, east of Sri Lanka, while the 166-room Centara Ceysands Resort & Spa will open in Bentota, the oldest resort hub in the country, said Centara officials based in Bangkok.

The Thai chain joins a plethora of hotel brands that are emerging in Sri Lanka during the post-war period, including Raffles, Sheraton, Marriott, Shangri-La, Six Senses and Movenpick. India’s ITC Hotels is also establishing a Luxury Collection property under Starwood Hotels and Resorts Worldwide.

SriLankan Airlines cuts Milan, keeps Rome

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SRILANKAN Airlines has decided to proceed with plans to terminate services to Milan from September 16, but will retain its thrice-weekly service to Rome.

The company had announced in April the suspension of flights to the two Italian cities, but the decision was reversed following a request from the president of Sri Lanka to maintain both services for economic and tourism growth.

The destination welcomed 113,527 visitors from Italy in 2011, up by 18.4 per cent from the previous year.

Mandala adds Jakarta-Bangkok service

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INDONESIAN budget carrier Mandala Airlines will commence daily Jakarta-Bangkok services on August 10, as part of its international network expansion.

Bangkok will be the third overseas destination for the airline, after Singapore and Kuala Lumpur. It recently took to the skies in April after more than a year’s hiatus due to financial difficulties.

Michael Coltman, CEO of Mandala Airlines, said the company is “excited to offer customers more flight choices to the city”.

“To meet Indonesians’ desire for travel, we will continue to seek opportunities to expand our network in Indonesia and the region,” he said.

To celebrate the new service, the airline is offering a promotional fare of 699,000 rupiah (US$77) – one-way and all-inclusive – which will be available till October 26 for travel between August 10 and October 27.

DoT intensifies marketing efforts in India

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THE PHILIPPINES’ Department of Tourism (DoT) will step up MICE-specific marketing promotions in India, which will include hosting its first-ever roadshow in the market in August.

Speaking to TTGmice e-Weekly, Glen Agustin, DoT’s chief tourism operations officer and head, Team India, said: “Surveys and studies have shown that our efforts should be on MICE, especially on incentive groups from India (such as those from) business process outsourcing and call center, pharmaceutical and technology sectors.”

“These companies have already been to other Asian countries but not to the Philippines. Now is the time for us to position ourselves as an incentive travel destination,” he said.

Agustin will lead the Philippine delegation of travel agents and hotels to Mumbai, Delhi, Chennai, Bangalore, and possibly Kalkota – cities that generate the highest outbound volume.

While Agustin admits that efforts to lure Indian MICE groups will be hampered by the lack of direct flight between India and the Philippines, he said “not much can be done” in that aspect.

Having said that, Agustin pointed out that the Philippines had eased visa regulations for Indian travellers since May, allowing holders of valid visas from the US, Japan, Australia, Canada, the UK, the Schengen Area countries and Singapore to enter the country visa-free for 14 days.

Casey Faylona, director of sales of Dusit Thani Manila, identified two more hurdles Filipino MICE sellers must cross in order to win over Indian MICE groups – food and budget requirements.

Faylona said few hotels in the Philippines serve Indian food. “You cannot just serve Indians a western buffet because they prefer their own food, which can be halal, vegetarian or strict vegetarian, depending on their orientation.”

He noted too that budget-conscious Indians preferred lower star hotels, a need that is now being addressed by the new supply of no-frills hotels and serviced apartments in the Philippines.

ACTE rolls out training programmes for corporate travel professionals

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THE ASSOCIATION of Corporate Travel Executives (ACTE) is hosting a series of executive forums to allow corporate travel professionals to network and exchange ideas, as part of its wider plans to establish a stronger presence in Asia.

Two executive forums were held this month in India’s New Delhi and Bangalore, and plans are being made for Shanghai and Hong Kong to host the event in September and November respectively.

ACTE will also take its Asia Education Conference to Singapore on August 16 and 16.

Running concurrently is the Around the World in 80 Hours (ATW80) programme – a 12-week hands-on global immersion training and development course focused exclusively on global business travel management. Encompassing classroom instruction, networking events, cultural activities and site visits, the programme is open to university students as well as travel industry professionals. All participants are awarded the ACTE Global Travel Executive Certification upon completion of the programme. The first round began in March and ended in May. The second session is scheduled to take place from September to November and participants will visit Beijing, Sydney, Frankfurt, New Delhi, Sao Paulo and Dubai.

Plans are underway to extend its footprint across Asia. Its regional director for Asia, Benson Tang, said: “We will continue to investigate the possibility of setting up offices in areas like China and India. In addition, membership on the regional council will continue to expand into different geographic locations. We foresee individuals from China and India becoming regional council members.”

GBTA backs IT&CM series and CTW with more training courses, sponsorship drive

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SUPPORTED by a new Asia-Pacific headquarters in Bangkok, the Global Business Travel Association (GBTA) will play a bigger role in the educational programmes offered at the annual Corporate Travel World (CTW) Asia-Pacific and Incentive Travel & Conventions, Meetings (IT&CM) series.

While GBTA used to provide advice on areas such as conference programming, Global Travel Management Exchange Forum (GTMEF) and CTW Industry Presentation, the association will now help to debut the Fundamental of Business Travel Management (FBTM) course at the inaugural IT&CM India show in New Delhi in August, and an intermediate procurement workshop for travel professionals at CTW in Bangkok this October.

The FBTM course, previously known as Corporate Travel Expert, is not unfamiliar to corporate travel practitioners. Focusing on the basics of business travel management, with content tailored to the Asia-Pacific business travel industry, the starter course has been conducted for the past four years at CTW in Bangkok, and will be offered for the third time at IT&CM China in 2013.

GBTA will also secure sponsors for CTW and grow the event with its strong corporate membership base.

Darren Ng, TTG Asia Media managing director, added: “The collaboration has given our conference a competitive edge. Participants can enjoy access to two exclusive sessions by GBTA – the GTMEF and the CTW Industry Presentation – which are available in Asia only through CTW.”

South Africa to host next year’s IATA AGM

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SOUTH African Airways will host the 69th IATA AGM and World Air Transport Summit at Cape Town’s International Convention Centre from June 9-11, 2013.

“The IATA AGM is a unique marketing and publicity opportunity for our industry, for Cape Town and for South Africa,” said Siza Mzimela, South African Airways CEO.

“Holding the AGM on African soil will focus the global industry’s attention on the opportunities (in Africa) as trade and tourism links are being strengthened within the continent and to new and traditional markets beyond.”

“Significantly, it takes place at the same time as our country is roling out a new national infrastructure development programme,” she added.

According to Tony Tyler, director general & CEO of IATA, besides shining the spotlight on Africa’s potential, next year’s AGM would also provide a platform for discussing the continent’s challenges.

“Growth in Africa is impeded by regulatory burdens and a poor safety record, compounded by high fuel prices in many parts of the continent. Holding the 2013 AGM in Cape Town will provide a prominent platform to address these issues and challenges,” he said.

This will be the third time the IATA AGM is held in Africa. Previous editions on the continent took place in Cairo, Egypt in 1946 and in Nairobi, Kenya in 1991.

Bhutan eyes balanced tourism growth ahead

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BHUTAN is taking a balanced approach to sustain its growth momentum after experiencing rising arrivals in recent years. Overall arrivals hit a record 64,038 in 2011, a rise of 56.7 per cent from 40,873 the previous year.

“We are following the ‘limits to change’ model, which means we, as a country, will have to decide what extent of change we are willing to live with,” said Thuji Dorji Nadik, director of plans and programmes, Tourism Council of Bhutan (TCB).

The TCB is now more focused on yield than arrivals. Thuji said: “We need to improve service standards and delivery, because in order to charge more, you must deliver more.”

This strategy includes developing a variety of infrastructure, human resources and technological projects, such as the introduction of ATMs and point-of-sale machines to make it easier for tourists to spend.

The tourism development strategy also requires a balance of local business and foreign investment. Hotel operators in Bhutan must adhere to limits on room numbers – 70 per property in the capital and as low as 40 elsewhere in the country.

“The bigger chains are not interested because of the volumes involved. The volumes will not reach Koh Samui proportions, which deters (hotel investors) from coming in,” said Thuji. He added that there are currently three international hotel chains in the country, but tourism volume is so low that foreign interest is limited.

During the busiest month of October last year, four-star properties posted 74.4 per cent occupancy, which averaged out to 40 per cent for 2011.

Reporting by Timothy France

Mirza returns as Tourism Malaysia’s director-general

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MIRZA Mohammad Taiyab Beg has resumed his position as director-general of Tourism Malaysia effective June 11.

The disciplinary board of Tourism Malaysia had authorised the decision, following the acquittal and discharge of Mirza by the Kuala Lumpur Sessions Court of criminal breach of trust charges on May 17.

His return was welcomed by the 370-member Malaysian Tourism Promotion Board, which expressed hope that Mirza’s presence would spur Tourism Malaysia to greater heights.

Malaysian Inbound Tourism Association advisor, Babin Lim, said: “We welcome him back and look forward to his expert guidance on marketing Malaysia.”

John Tan, Mitra Tours & Travel CEO and Malaysian Association of Tour & Travel Agents deputy president, said: “Mirza was popular with the trade (then). We have always liked him and are happy that he has been cleared and is back. His presence will be very useful for the industry.”

Tan also acknowledged the role played by Tourism Malaysia acting director-general, Azizan Noordin, in Mirza’s absence. “(Azizan) worked well with the trade and was always proactive and supportive of us.”

Reporting by N. Nithiyananthan

Philippine, Chinese skies see less Zest

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ZEST Air has postponed its plan to launch five-weekly flights on the Manila-Shanghai (Pudong) route.

The new service was originally scheduled to commence on June 22, but amid the drastically reduced Chinese outbound travel to the Philippines, the launch date has been postponed to July 25.

Its Kalibo-Shanghai (Pudong) service, originally slated for inauguration on July 27 with four-weekly flights, has also been suspended indefinitely.

Zest Air is one of the several airlines affected by the ongoing diplomatic spat between the Philippines and China. Most recently, Philippines’ AirAsia had shelved its plan to launch daily flights between Clark and Macau.