TTG Asia
Asia/Singapore Saturday, 20th December 2025
Page 2556

Laguna Phuket beefs up events

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Laguna Phuket, which already plays host to several public events each year, such as the Laguna Phuket International Marathon, the Laguna Phuket Tri-Fest and the Summer Family Festival (SFF), is to lure more visitors.

It staged the Phuket International Blues Rock Festival for the first time in February, drawing some 1,800 party-goers over two nights, an achievement that Debbie Dionysius, assistant vice president-destination marketing, believes will cement the integrated resort’s reputation as a premier event venue.

Laguna Phuket has also been growing the scale of its popular SFF, which began in 2009 as a “simple two-month platform of entertainment during our low season months…with the aim of boosting activities on offer and our visitor numbers”, said Dionysius.
While most of the festival activities are held at the Canal Village Shopping Centre on resort grounds, families staying at Laguna Phuket’s seven hotels and resorts are also invited to join in various on-site activities.

Armed with 20 per cent more spending budget this year, the SFF, which ran from June 23 to August 25, featured a wider variety of entertainment options and was backed by stronger local and international promotions. Event highlights included Art Adventure art classes, free Zumba fitness sessions twice a week, entertainment by strolling performers from the Palazzo dinner theatre and thematic parties. A Beer Tent and Kidz Fun Zone were also carved out of the festive grounds, with the former keeping adults occupied with televised sporting events, weekly quiz nights and happy hour drinks, and the latter appealing to young children with cooking classes, golf excursions and sports.

Dionysius noted that the activities were always well attended. She said: “The entertainment programme at the festival in July and August drew hundreds of hotel guests and local residents, but it is difficult to ascertain numbers as there were different events staged throughout the duration and each event had attracted varying numbers. Our themed parties that opened and closed the SFF, as well as another one held midway through the (festive) period, were very well attended, with our hotels that provided F&B reporting great revenue figures every night.”

She added that Australia has been a leading source market for Laguna Phuket’s properties during the SFF months, “as schools there are on holiday and families seek a destination that is within easy reach and offers good value family entertainment”.

Although the success of the festival has helped to boost hotel occupancy during the traditional low season months, Dionysius told TTG Asia that room rates were maintained. “In fact, the benefits offered to families (during the SFF), such as free dining for children and tour offers, make staying with us for the festival an increasingly attractive proposition,” she said.

“We are also looking to host regular events at Xana (the new beach club within Angsana Laguna Phuket) and will debut a three-day Oktoberfest this year,” she added. “We want to make it as authentic as possible. We will be working with a German brewery and bringing in a real German band. We will also develop a special package for corporate groups.”

Beyond boosting visitor interest with a busy event calender, Laguna Phuket is mapping out hardware improvements that will appeal to the leisure segment. As part of its 25th anniversary celebrations last month, it unveiled a new design concept for an integrated development on a parcel of land overlooking one of its west-facing beachfront lagoons, between the Laguna Beach Resort and Dusit Thani Laguna Phuket. It will feature a hotel, luxury condominiums, a water park and space for up to 1,000 shops and restaurants. There are also plans to leverage on Latitude, the integrated resort’s standalone event marquee, to provide more activity space especially during wet weather.

This article was first published in TTG Asia, September 7, 2012 on page 19. To read more, please view our digital edition or click here to subscribe.

Okinawan MICE sellers fret over Senkaku Islands tussle

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POLITICAL tensions between Japan and China over the ownership of Senkaku Islands in Ishigaki, Okinawa Prefecture have put some Okinawan MICE sellers at the edge of their seats, as China is one of the destination’s key tourism source markets due to direct air access and proximity.

Bankoku Shinryokan Okinawa, a resort-style convention centre where the 2000 Kyushu-Okinawa G8 Summit was held, regards China as a “big market”.

Yuko Shimozono, MICE coordinator of the venue, told TTGmice e-Weekly: “Most of our business from China are government meetings, with some involving officials from China, Japan and South Korea. While this (the Senkaku Island tussle) is unlikely to affect corporate meetings from China, we are starting to see some negative impact on government events from China. We suspect that Chinese government bodies that organise these meetings are thinking twice about coming to Japan.

While DMC Okinawa has not seen any cancellations or slow down in MICE bookings from China, Reiko Tokuda, a representative of the company, said “the situation is worrying”.

“Business from (Greater) China is still as usual for now, but you never know,” said Toshihide Ozaki, JTB Okinawa general manager-inbound.

“We were supposed to have a corporate group from Hong Kong on August 26, but the client cancelled it abruptly. No reason was given, and it could be due to (the escalation of events),” Ozaki said.

A wave of anti-Japanese protests over the Senkaku Islands dispute was held in various Chinese cities on August 19, and a Japanese ambassador was reportedly assaulted on August 27 in Beijing.

“I know we should diversify into other source markets (as a buffer against a potential dip in Chinese MICE business), but (Greater) China is such an important market because there are direct flights from Beijing, Shanghai and Hong Kong. We would love to strengthen our MICE business from South-east Asia, but the lack of direct air access is a stumbling block.”

Okinawa looks to offer more unique venues

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THE MICE bureau of Okinawa, Japan has set in motion plans to grow the destination’s pool of unique venues for business events, following its success last year in getting the Okinawa Churaumi Aquarium to open its famous Kuroshio Sea gallery for private functions.

Speaking to TTGmice e-Weekly during the Okinawa MICE Project familiarisation tour and trade show earlier this week, Sen Tamaki, manager, overseas marketing section of Okinawa Convention & Visitors Bureau (OCVB), said: “Shurijo Castle Park is next on our wish list.”

Shurijo Castle Park, a UNESCO World Heritage Site, houses the restored palace of the ancient Ryukyu Kingdom and other key architecture. In 2000 it hosted a dinner reception in the courtyard in front of Seiden, the main castle building, for country leaders attending the Kyushu-Okinawa G8 Summit.

“Shurijo Castle Park has always been off-limits to private events but we (OCVB) are pushing for it to be open to private and business events. It would make such an impactful venue,” said Tamaki.

“I believe we are making good progress because later this month a reception for the delegates of a scientific convention will be held in the park. Although the reception will not be within the castle and will take place in one of the many open spaces in the park, we must recognise that it will be the first-ever private event to be held there,” he added.

Tamaki is also keen to add some of the facilities within the American military bases to Okinawa’s menu of unique venues. Some 20 per cent of the land is used by the American military.

He said: “These bases have huge venues such as sports halls and auditoriums. These spaces are perfect for MICE, and will allow us to court large-scale events. We have started talking to the authorities but I must admit this will not be easy to achieve. Security will be the biggest obstacle because a large-scale MICE event will have attendees from all over the world, and some may come from countries that have particularly sensitive political relations with the US.”

India, Middle East on Okinawa’s radar

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THE OKINAWA Convention & Visitors Bureau (OCVB) has kicked off market research on India and the Middle East, in hopes of eventually grooming these into key MICE and leisure tourism sources.

Sen Tamaki, OCVB overseas marketing section manager, said: “India has a huge population, and its birth rate is very high – much more than that of China which has a birth control policy. In 10 to 20 years’ time, these children, many of whom will come from well-to-do families, will be educated adults. They will travel the world and we must draw them to Okinawa, whether for leisure or for business.”

He added: “The Middle East is a huge outbound tourism market now, although not yet for Okinawa. However, the prefecture government has instructed the tourism board to pay close attention to the Middle East, and we are in the midst of studying the needs of Middle Eastern travellers.”

Tamaki believes that Okinawa will have to pay particular attention to the diet of Indian and Middle Eastern travellers if the destination wants to succeed in these markets.

He said: “Our studies so far have shown that (familiar cuisine) is very important to these travellers. Muslim travellers, in particular, need Halal food, and unfortunately there are very few Halal restaurants in Okinawa. We’ve conveyed our findings to the tourism suppliers in Okinawa, and it is up to them make use of it to draw these potential source markets.”

KPG Hotels & Resort’s Kafuu Resort Fuchaku Condo-Hotel and Tokyo Dai-ichi Hotel Okinawa Grand Mer Resort, both in Okinawa, are among the few hotels that have started to offer Halal dining options.

Carl Bastian, a representative of the hotel chain’s international sales division, said: “We are able to tailor a Halal menu for corporate groups with Muslim delegates, and also allocate a function room to serve as a prayer room.

“Halal food is pricey in Okinawa because options are few and this is a speciality. We want to offer affordable Halal dining arrangements. In fact, our Halal dining options are priced a third of what other hotels or restaurants are charging.”

To demonstrate its Halal dining capability, the five-star Kafuu Resort Fuchaku Condo-Hotel hosted 13 buyers from Singapore and Malaysia during the recently concluded Okinawa MICE Project for lunch in a seaview function room, presenting a main course of grilled chicken and a buffet selection of Thai green curry, grilled local vegetables, salad, fruits and juice. Bastian said the arrangement cost “about JPY3,000 (US$38) per pax”.

The resort’s international marketing chief, Lina Takahashi, said: “There is a huge Muslim travel market, not just travellers from the Middle East, but few dare to venture to new destinations because of dietary limitations. Our kitchens may not be Halal-certified, but what we have done is to have our chefs trained in Halal cooking practices, and to obtain our food supplies from Halal-certified companies.”

MyCEB chief now leads AACVB

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Zulkefli Hj Sharif, CEO of the Malaysia Convention & Exhibition Bureau (MyCEB), has been appointed president of the Asian Association of Convention and Visitor Bureaus (AACVB).

Zulkefli’s responsibility will include raising the platform, level of sophistication and capabilities of the business events industry in Asia, and to drive business to AACVB’s member destinations.

He succeeds Akapol Surasuchart, the former president of Thailand Convention & Exhibition Bureau.

Hilton Chennai dishes out meeting promotions

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THE 204-key Hilton Chennai, India has rolled out a meeting deal for US$50 (excluding taxes) per delegate.

The package includes use of a meeting room, a welcome breakfast or coffee service upon arrival, morning and afternoon coffee and tea service with snacks, and a customised lunch.

The offer is valid till December 31, and a minimum guarantee of 25 pax is required.

The hotel is conveniently located next to the Olympia Technology Park in Guindy, and approximately 15 minutes from the international and domestic airports. Besides a well-appointed business centre, the hotel offers extensive conference and banqueting facilities that can accommodate up to 750 guests in various event settings.

InterContinental Asiana Saigon celebrates anniversary with meeting deal

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A RESIDENTIAL meeting package priced from US$149 per person per roomnight is being offered by InterContinental Asiana Saigon in Ho Chi Minh City, Vietnam as part of its third anniversary celebration.

The deal includes accommodation in a deluxe room, full-day or half-day meeting package at one of the hotel’s 11 meeting rooms, an hour of welcome cocktail with canapé at Purple Jade bar, complimentary Internet access in guestrooms and the meeting room, complimentary pressing service for one item a day, and one complimentary guestroom for every 20 paying guestrooms.

The meeting package is valid until 31 December, and is applicable for new bookings of at least 10 guestrooms. Other terms apply.

Qantas seals wide-ranging partnership with Emirates, ends British Airways tie-up

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QANTAS inked a new global agreement with Emirates today, which will terminate its Singapore stopover on the long-established ‘Kangaroo Route’.

Besides codesharing, Qantas will be moving its base for European flights to Dubai as part of the 10-year deal, marking the beginning of a major restructuring of flights within the airline’s network.

Emirates and Qantas will also coordinate prices, sales and scheduling, and set up a benefit-sharing model. Their frequent flyer programmes will be aligned, allowing reciprocal access to tier-status benefits such as end-to-end customer recognition, lounge access, priority check-in among other benefits. Subject to regulatory approval, the two airlines will start their partnership in April 2013.

“With European services transiting through Dubai, Qantas’ Asian services will no longer be a subsidiary of the ‘Kangaroo Route’,” said Qantas Group CEO, Alan Joyce. Qantas will launch daily A380 services from Sydney and Melbourne to London via Dubai.

He explained that Qantas’ current Asian schedule was based on travel via Asia to Europe, but Australian business customers were demanding better access to Asia.

“We will increase dedicated capacity to Singapore and retime flights to Singapore and Hong Kong to enable more ‘same day’ connections across Asia. We believe this will significantly improve the economics of our Asian operations,” said Joyce.

The Australian airline will also stop servicing the Singapore-Frankfurt route, which it said has been “underperforming”.

On the other hand, Qantas has turned out former bedfellow British Airways (BA) and will axe their joint business. Established in 1995, both cooperated closely on all BA and Qantas flights between the UK and Australia. However, the airlines are still part of the oneworld alliance and will continue to work together through bilateral codeshares.

Indian airfares skyrocket on fuel cost hike

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INDIAN airfares shot up today, as a steep hike in aviation fuel prices last week caused fuel surcharges to soar, affecting Air India, Jet Airways and JetKonnect.

The surcharge for distances flown up to 1,000km is now Rs1,750 (US$31.30) after an increase of Rs150, while the surcharge for distances above 1,000km has risen to Rs3,500 with a Rs250 adjustment. One-way international tickets have experienced a US$15 increase in surcharge.

This is the fourth time since July that oil companies in India have raised prices.

Aviation turbine fuel price rose by 7.6 per cent to an unprecedented high of Rs72,282 per kilolitre, which means fuel cost now accounts for about 50 per cent of an Indian carrier’s operating costs, compared to a much lower 25 per cent for most international airlines.

State taxes on aviation turbine fuel in India range from as high as 30 per cent to a more reasonable four per cent. International airlines buying fuel in India are not required to pay state taxes but still fork out about 16 per cent above average international prices.

Officials of LCCs like IndiGo and SpiceJet declined to comment if they would raise airfares too but stated that they were waiting to see the impact on their operating expenses.

Reduction in the number of Kingfisher flights has helped full-service carriers and LCCs come closer to breakeven point per ticket sold. As compared to a previous Rs1,000 shortfall, the gap is only Rs250 now, with the LCCs commanding 70 per cent market share in Indian skies.

Star Cruises to unveil SuperStar Gemini after US$50m refurbishment

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STAR Cruises will introduce the re-christened SuperStar Gemini next year in Asia following a US$50 million renovation.

Refurbishment works will give the ship upgraded navigational systems, a new hull design and a host of onboard facilities for dining, leisure and shopping. Notably, the shopping area will cover more than 368m2 and offer duty-free goods from luxury retailers such as high-end wristwatches and jewellery.

Formerly known as Norwegian Dream, the vessel has a capacity of 1,532 people and will offer 766 guestrooms in various configurations, including deluxe executive suites, junior suites and oceanview staterooms.

SuperStar Gemini will make its round of inaugural cruises in early 2013 calling on ports in Malaysia, Thailand, Vietnam, Hong Kong and China, before starting its summer homeport deployment in Shanghai, where it is expected to sail to Japan, South Korea and Taiwan from April to October. It will later homeport in Sanya in winter, calling at Vietnam ports among others.

Star Cruises’ other vessels – SuperStar Virgo, SuperStar Aquarius and Star Pisces – also underwent renovations last year at a cost of more than US$38 million. SuperStar Libra is scheduled for refurbishment in early 2013.

COO of Star Cruises, William Ng, said: “With the strengthened fleet, we are well-positioned to further develop the Asia-Pacific cruise market by introducing world-class cruising experience as a holiday option to the growing (number of) North Asian holidaymakers.”