TTG Asia
Asia/Singapore Saturday, 20th December 2025
Page 2545

Accor opens Mercure Bali Nusa Dua in Bali

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ACCOR has opened the 201-room Mercure Bali Nusa Dua, the fourth property under the Mercure label in the destination.

The hotel is located close to the Bali Tourism Development complex, major convention centres and the many shopping, dining and entertainment options in the Bali Collection Shopping Mall.

The hotel has a restaurant, lobby and pool bar, a fitness centre and a swimming pool which is divided over two levels and connected by a waterfall.

Three meeting rooms with a capacity of up to 200 pax will accommodate conferences, weddings and other events.

To celebrate its opening, Mercure Bali Nusa Dua is offering a special launch promotion with room rates starting from Rp690,000 (US$72) per room per night, valid until December 20.

Megaworld to build Savoy hotels in the Philippines

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MEGAWORLD Corp, a real estate company in the Philippines, will build two three-star Savoy hotels in Manila and Boracay, which are expected to open in 2016.

Savoy Hotel Newport City, a stone’s throw away from Resorts World Manila and Ninoy Aquino International Airport’s three terminals, will be a 10-storey structure with 510 rooms, while Savoy Hotel Boracay Newcoast is designed as a beach hotel with more than 500 rooms.

Both hotels will be managed by a Megaworld affiliate which owns Richmonde Hotels, according to the company. Richmonde has two existing three-star hotels in Manila.

Sands China aims for larger share of Indian outbound

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SANDS China is all set to secure 25 per cent of the Indian outbound market to China, Macau and Hong Kong, following the opening of the 3,896-key Sheraton Macao Cotai Central this month – the last of the three hotels in the company’s latest Sands Cotai Central integrated development in Macau.

At the moment, Sands China’s The Venetian Macao-Resort-Hotel enjoys 84 per cent of the overnight market share of Indians visiting Macau, an unprecedented record in the industry.

Brendon Elliott, vice president of sales & resort marketing, Sands China, said: “The company will continue to engage the Indian market to maintain and create demand. About 25,000 Indians visit The Venetian for meetings and incentives every year. I think it is a pretty healthy number, but we want to increase MICE visitors from India.”

To capture the Indian market, Sands China has taken a five-city road show to India earlier this month. Elliott added: “The Venetian has a dedicated Indian chef and a banqueting team to cater to all kinds of requirements in terms of food.”

The company is expecting stronger demand from the Indian leisure and meeting segments on the back of improvements in air connectivity. For instance, THAI Airways is scheduled to start its twice-daily Bangkok-Macau flights, which will provide Macau-bound connections for current services arriving from the Indian cities of Delhi, Mumbai and Kolkata.

Rajesh Sethi, managing director, Carnation Travel Services, said: “THAI’s operations will certainly open new segments of outbound tourists who were not going to Macau before. We will invest more time in marketing our Macau products in combination with Bangkok to more price-conscious travellers.”

The Macau Government Tourist Office is also talking to the Indian Civil Aviation Ministry about the possibility of operating direct flights to Macau on Indian carriers such as SpiceJet and IndiGo.

Asiatravel.com aims to be back in the black in 2013

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A PIONEER in Singapore’s online travel space, Asiatravel.com, is taking decisive action to get itself back in the black, after experiencing significant losses in both 3Q2011 and 3Q2012.

“We’ve been profitable since the company first listed in 2001. Unfortunately, 2011 and 2012 have proven to be rather tumultuous for us. We faced intense competition from rivals who had deep pockets to pour into marketing and advertising. Simultaneously, we invested a substantial amount in developing and launching new products and services,” said Boh Tuang Poh, executive chairman, Asiatravel.com.

“Nonetheless, we are confident that we will be able to ride it out, and return to profitability in the near future.”

In order to turn the company around, the group will focus on three core areas – B2C online hotel reservation; B2C online flight packages; and B2B online services, which has been its most resilient division so far.

Boh said: “First and foremost, we aim to make Asiatravel profitable once again by the first half of the 2013 financial year. Once this is achieved, we will jumpstart growth by deepening each of the three core products we’ve developed, while ensuring that we make significant returns on our investment. B2B is particularly crucial for us, as we believe growth in this area will be rapid, especially once our online B2B platform, TAcentre, is fully up and running.”

However, Boh admitted this was easier said than done, owing to the ongoing challenge in attracting and retaining quality employees.

“To some degree, we are stretching ourselves too thinly in terms of manpower. To ease this crunch, we outsource back-end operations including IT to Batam and Myanmar, with most employees across our main offices remaining focused on their key roles as travel consultants and managers. Furthermore, in order to move ahead of the pack, we are investing in our staff to grow organically.”

Chinese tourists skip Japan as territorial row heats up

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MOUNTING anti-Japanese sentiments resulting from a territorial row between China and Japan over the ownership of a cluster of five islands have caused many would-be tourists in Chinese cities to cancel trips to Japan for the upcoming eight-day national holidays.

Tensions between the two countries neared boiling point when the Tokyo governor announced intentions in early September to purchase the islands, known as Diaoyutai in China and Senkaku in Japan, from a Japanese landowner.

On September 11, China Comfort Travel Group, one of the country’s largest travel agencies for Japan-bound group tours, announced that it would halt its plan to bring 50,000 tourists to Japan, which had earlier been arranged to commemorate the 40th anniversary of the normalisation of China-Japan relations.

The company’s 220 branches and 5,500 offices across the country had stopped organising tours to Japan and the company would refund all expenses to its clients, said Li Jilie, chairman of China Comfort Travel Group.

China National Tourism Administration had also cancelled its delegation to Japan for the JATA Tourism Forum & Travel Showcase last week.

A representative of China International Travel Service (CITS) said the company’s Beijing office had cancelled all tours to Japan for the national holidays. As the dispute is ongoing, the representative is unsure when Japan-bound tours will be resumed or the extent of impact the move will have on business.

Ding Jianmin, assistant general manager of Shanghai CITS International Travel Service, said it was normal for Chinese and Japanese travellers to want to cancel trips in such situations, as they were worried about their personal security.

“But if the situation keeps deteriorating, I am afraid the Japanese market will remain sluggish over the next two years,” said Ding.

Reporting by Hong Xu

Sri Lanka and MasterCard join hands for tourism promotion

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SRI Lanka Tourism Promotion Board (SLTPB) has inked a five-year agreement with MasterCard Worldwide to promote the country as a top-of-the-line tourist destination for Indian travellers, and entice MasterCard cardholders with special promotional offers.

The alliance will augment MasterCard’s ongoing objective to promote overseas tourism, adding to its list of existing initiatives such as Priceless Cities and the Great Singapore Sale.

MasterCard will leverage its merchant partnerships and customer banks in India, as well as online travel agents, airlines and hotels to deliver the benefits to the appropriate target audience, as well as other key markets such as Europe, Asia-Pacific, the Middle East and North America.

T V Seshadri, division president, South Asia, MasterCard Worldwide, said: “This alliance underscores our optimism regarding the potential of Sri Lanka’s tourism industry, as well as our commitment to developing and promoting cross border tourism between India and Sri Lanka.”

The agreement is preceded by the huge growth in Sri Lanka’s tourism trade over the last two years, and the island nation’s aim to reach 2.5 million visitors by 2016.

Sri Lanka welcomed 654,476 international visitors in 2010 and 855,975 in 2011. In 1Q2012, the destination received 260,525 inbound visitors, while 1H2012 registered 452,867 arrivals, an 18.7 per cent growth over the same period in 2011.

Revenue in 2011 also surged 44.2 per cent to a new high of US$830.3 million.

India is the largest source market for Sri Lanka, accounting for 20.8 per cent of total arrivals. Lakshman Y Abeywardena, deputy economic development minister of Sri Lanka, told Reuters in Colombo that tourist arrivals would exceed one million this year.

Sanjay Kothari, managing director, Just Holidays Kolkata, said, “Since the end of the civil war, Indian tourists’ interest in Sri Lanka has risen manifold and we usually combine the itinerary with the Maldives. We are now looking at Sri Lanka as a stand-alone leisure destination and an incentive destination for MICE.”

TripAdvisor partners Internet Moguls for hotel consolidation

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TRIPADVISOR has formed a partnership with technology solutions provider Internet Moguls (IM) for hotel consolidation throughout India.

Under this new arrangement, IM will consolidate an inventory of small hotel chains and independent hotels under TripAdvisor’s Show Prices campaign.

The partnership will enable hoteliers to work with IM in optimising search engine and marketing and social media capabilities.

IM will further create, implement and manage online marketing campaigns for its partner hotels across India while working closely with TripAdvisor to drive additional revenue directly to the hotels’ own websites.

Avijit Arya, CEO, Internet Moguls said, “The partnership will provide exposure for partner hotels to the 50 million tourists who consult TripAdvisor to plan their travels, particularly for hotel bookings. We are excited to be the official hotel consolidator for TripAdvisor for the India region, and will offer the Show Prices solution to our client base in India.”

Sushil Wadhwa, managing director, Platinum Incentives, Mumbai, said the travel trade would benefit from access to a large number of stand-alone properties and the FIT travel segment.

RWS to open mega oceanarium, sets date for grand opening celebrations

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ALMOST three years since its soft launch in January 2010, Resorts World Sentosa (RWS) will open the last of its facilities by December 7, a day which will also mark the grand opening of the integrated resort.

The Marine Life Park, which is now getting its finishing touches, will house more than 100,000 marine animals of over 800 species and offer two ticketed attractions – Adventure Cove Waterpark and the Southeast Asia Aquarium.

Biswajit Guha, director, education and conservation, Marine Life Park, said marine educational programmes would be offered to local and overseas school groups next year, adding that the park has been “working closely with Singapore Tourism Board’s Overseas Study Trips branch”.

These programmes will also be made available to corporate groups.

With the completion of the final attraction, Greg Allan, RWS’ vice president, rooms and F&B, hopes to see stronger business performance in 2013.

Allan said: “We aim to increase the length of stay of our guests from two nights now to three nights in 2013. We are also expecting 16 million visitors (across RWS) within the next year.

“Going forward, our resources will focus on revenue growth. Additional resources will be deployed to promote our attractions and resorts in major and secondary cities in China, as well as India, which is emerging.”

Details on ticket prices and packages will be released closer to opening day.

Meanwhile, plans for the grand opening day are being finalised. Festivities will include a ceremonial launch at RWS’ Lake of Dreams, public performances, a 12-minute public fireworks display, promotions at retail and F&B outlets, as well as a gala dinner for 1,600 invited guests at the Resorts World Convention Centre.

Read more in TTG Asia

Condor to fly to Yangon in November

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GERMAN carrier Condor will begin weekly direct services from Frankfurt to Yangon on November 6.

The flight will leave Frankfurt on Tuesday and arrive in Yangon the next day. The return leg will depart for Frankfurt the same morning, via Phuket, Thailand.

A 268-seat Boeing 767 with economy, premium economy and comfort classes will be deployed for this route.

Christian Mosebach, the airline’s country manager for Myanmar and Cambodia, noted that air access between Europe and Myanmar was still “limited, (with) no other non-stop flights”.

He said: “We hope to increase flight frequency for the 2013-2014 winter schedule, maybe with more non-stop flights between the two (cities).”

Condor operated chartered flights to Myanmar in 1995 and 1996 but did not sell tickets in Yangon. “We would like to penetrate the local market this time, as (the Burmese) travel abroad a lot. Myanmar’s tourism industry has also been developing a lot in the past few years and has great potential for foreign visitors,” he said.

Mosebach added that Condor would cater to tourists and business travellers.

Taking design cues from Chinese fables

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mira-moon

Miramar Group’s design hotel journey is just starting – and its soon-to-open Mira Moon has given Chinese traditions a contemporary spin, while incorporating technology throughout.

Mira Moon, which is scheduled to open in Wan Chai in 2013, offers 90 rooms in three sizes (from 22m2 to 40.5m2), a 139m2 penthouse suite, as well as facilities such as a lobby bar, a restaurant and a gym. Rooms are outfitted with tech-savvy features such iPad dock stations.

Backed by a strong design aesthetic, guests stepping into the hotel will be greeted by a trio of hanging lanterns – which light up and move about at different times of the day.

Dirk Dalichau, director of group strategic marketing, Miramar Group, said: “A design-focused property, Mira Moon takes traditional Chinese folklore and the Moon Festival and presents them in a contemporary way.”

The moon as well as characters from the fable – the Moon Goddess and the Rabbit – are represented throughout the hotel, from the peony flower walls and carpets to Bisazza mosaic tiles.

Recognising that design has become indipensable in hotels, Dalichau said: “At Mira Moon, we try to show modern Hong Kong in many ways. The city is vibrant and fun, so we incorporate items like chandeliers, while linking the traditional and urban.”

Great design should be timeless, he emphasised. “For example, we feature Arne Jacobsen’s Egg chairs in four different colours to match the room interiors. This timeless design dates back to the 1950s and it still works. It’s vital to have a story behind to keep it alive.”

However, design is not the hotel’s only USP, Dalichau pointed out, as other details like welcome amenities, beauty products and technology also count.

“At Mira Moon, the initial concept is to provide more platforms of communication and we also update concepts to keep pace with travellers’ changing needs. For instance, Gen Y and Gen Z have different demands and behaviours, so we need to keep things alive and up to date,” he said. “It’s a big step as this design hotel is only slightly smaller than The Mira. We are targeting savvy travellers from the media, music and finance (industries).”

In 2009, the chain sucessfully revamped and rebranded its flagship Miramar Hotel as The Mira Hong Kong, which became the blueprint for its second design hotel, Mira Moon. It now targets FITs who appreciate design and lifestyle.

“Prior to the revamp, the Miramar was an old traditional five-star property targeting tour groups. The management transformed the entire hotel – it was not just a change in design but also a service concept and product upgrade. This transformation brought the company into the lifestyle segment, raising our profile as well as enhancing our image,” said
Dalichau.

Brand awareness and international exposure spiked, with The Mira winning more than 30 awards since its inception. The hotel also saw its market mix – once dominated by Chinese and regional travellers – giving way to more international travellers who now comprise 50 per cent of all guests. The hotel’s renewal was also a financial success as room rates doubled, he revealed.

Hong Kong’s design hotel development needs to move faster to keep up with the changing demands and behaviour of travellers, Dalichau contended. “The Chinese market, for example, spend less on accommodation (to save up for shopping). However, we observe that more Chinese are seeking out different hotels and appreciating certain (types of) luxury. They learn quickly,” he said.

This article was first published in TTG Asia, September 21, 2012 on page 16. To read more, please view our digital edition or click here to subscribe.