TTG Asia
Asia/Singapore Sunday, 21st December 2025
Page 2529

Andy So to lead new pentahotel Hong Kong

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THE 695-room pentahotel Hong Kong, Kowloon, slated for a summer 2013 opening, has appointed Andy So as general manager.

So brings 24 years of hotel experience to his new role. Prior to joining pentahotels, he was executive assistant manager, sales and marketing for Grand Hyatt Macau; opening team director of sales and marketing for Hyatt Regency Hong Kong, Tsimshatsui; and director of sales and marketing for Renaissance Harbour View Hotel Hong Kong.

The soon-to-open property will boast a full floor of meeting and function space, as well as recreational facilities such as a gym and an outdoor pool.

Royal Cliff and PEACH offer meeting deal for 2013

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ROYAL Cliff Hotels Group and Pattaya Exhibition And Convention Hall (PEACH) in Thailand have collectively rolled out a new meeting package that will be valid for events taking place between January 16 and May 31 next year.

Called the Royal Cliff Ultratech Meeting Package, the offer is priced at 1,700 baht (US$55) per person per day for the full-day package and 1,500 baht per person per day for the half-day alternative.

The half-day package includes use of a meeting room, one coffee break, buffet (a minimum of 40 pax is required) or set lunch with a customisable menu, four hours of Wi-Fi access, standard meeting stationery, slide and overhead projector, video conferencing facilities, a standard sound system, among other things.

The full-day package offers the same inclusions, but with an additional coffee break and double the duration for Wi-Fi access.

A minimum guarantee of 15 people is required for event organisers to access the Royal Cliff Ultratech Meeting Package. Other terms apply.

MTA2013 to unveil new component dedicated to metrology

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MTA, a specialist precision engineering trade show held once every two years in Singapore, will debut a new event component, MetrologyAsia2013, when it opens next April at the Singapore Expo.

According to a press statement issued by Singapore Exhibition Services (SES), the organiser of MTA2013, the launch of MetrologyAsia2013 is driven by a growing need for high quality test and measurement equipment for Asia’s budding manufacturing scene.

MetrologyAsia2013 will showcase exhibitors specialising in cutting-edge measurement equipment systems and technologies that are specifically designed to meet today’s demanding manufacturing processes.

“The local government has been putting in a lot of effort to bolster the industry, and we believe that MetrologyAsia2013, together with MTA2013, will serve to complement this initiative. Companies specialising in test and measurement equipment and systems have been growing by leaps and bounds, and it was clear that the next step for MTA would be to congregate all the top metrology companies within a dedicated space,” said William Lim, project director of SES.

MTA also incorporates ToolTec, iAutomation, MetalAsia, WeldTech and Outsource&SubCon.

Bayside pods join Singapore’s inventory of event venues

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THE FULLERTON Bay Hotel Singapore has unveiled three custom built floating event pods that can cater to a variety of business and social events.

Sited over water, the event pods – Compass, Voyage and Port of Call – come with an adjoining balcony, a rooftop, an attached bathroom, a 55-inch HDTV, built-in sound system and automatic blinds. They also offer clear views of the Marina Bay.

Boasting warm hues and luxurious furnishings, the pods can accommodate 30 people theatre-style, 40 for receptions, 15 in a classroom setting, 20 for boardroom meetings and 20 in a banquet configuration.

Pullman Putrajaya Lakeside sees stronger meetings business

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A GREATER appreciation for the serene environs in Putrajaya, Malaysia has led to a 25 per cent year on year increase in events business at the Pullman Putrajaya Lakeside, according to the hotel chief.

Franck Loison, general manager of the three-year-old hotel in the outskirts of Kuala Lumpur’s city centre, said: “At the beginning people used to ask, what is there to do in Putrajaya? Now this has changed. Event organisers who do not want their participants to be distracted by (leisure) diversions in Kuala Lumpur city, such as shopping and getting a massage, are now looking at us.

“Our unique selling point is that we are a 20-minute drive from the heart of Kuala Lumpur and 25 minutes away from Kuala Lumpur International Airport.”

According to Loison, about 60 per cent of the business mix is from MICE and the remaining is leisure-based. International MICE business comprises about 30 per cent of the business mix.

The 281-room hotel saw an average room occupancy of 70 per cent last year, and is targeting a two per cent increase this year.

The close proximity of the hotel with Putrajaya International Convention Centre, which is five minutes away by car, allows both properties to cross-sell each other. On request, the hotel can provide catering services at the convention centre.

With an inventory of 21 fully equipped meeting rooms and boardrooms, Pullman Putrajaya Lakeside also attracts large-scale Indian weddings. It hosted two from India this year.

Loison said: “Each wedding ran for four nights, taking up almost all of the guest rooms. Meals were arranged in the hotel, and the ceremonies were held outdoors and in almost all our meeting rooms, including the ballroom. It was very good business for us.”

Kosmopolito rebrands, resumes MICE strategy

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HONG KONG hotel chain, Kosmopolito Hotels International, has shed its name in favour of Dorsett Hospitality International DHI, which the management believes offers a better reflection of the group s core hotel brands.

Winnie Chiu, president and executive director of DHI, told TTGmice e-Weekly that the rebranding made “natural sense” for more effective brand alignment.

“The group’s Grand Dorsett and Dorsett Regency properties enjoy strong recognition, so we want to bring the Dorsett presence into the group’s name,” explained senior vice president sales & marketing, Philip Schaetz.

The corporate name change has also impacted DHI’s portfolio of four hotel brands. Grand Dorsett and Dorsett Regency have been renamed Dorsett Grand and Dorsett respectively, and are grouped under the banner of Dorsett Hotels & Resorts. Boutique Series by Kosmopolito is now known as d. Collection, while economy label, Silka Hotels, remains as it is.

The company’s 17 properties in operation will progressively adopt new brand names, with renovation planned for some. Cosmopolitan Hotel Hong Kong and Dorsett Kuala Lumpur, Malaysia will begin major revamps in early-2013 before taking on their new names.

Having implemented the corporate name change, Schaetz said the company would now resume its MICE strategy, which it had put on hold soon after announcing in late-2011 (TTG Asia e-Daily, November 14, 2011).

He said: “The company’s rebranding was our priority, and we decided to put our MICE strategy on hold so as to focus our attention on the task at hand.

“But now that is out of the way, and our Chengdu property (Dorsett Grand Chengdu) has opened, giving us more than 700m2 of meeting spaces, we can refocus on MICE.”

Dorsett Grand Zhuji, China and Dorsett Tsuen Wan, Hong Kong, which will open in 2013, will also be fitted with meeting facilities, adding more muscle to DHI’s MICE pursuit.

Chiu added: “You need to have the hardware ready to really drive MICE, and these new properties will give us more to shout about.”

Sofitel aims for business travellers with So Singapore

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SOFITEL’S inaugural hotel in Singapore will have a strong focus on individual corporate travellers when it opens by June/July 2013, while its upcoming development in Mumbai will have a dedicated MICE facility.

Located in the heart of the financial district with 134 guestrooms including 23 suites, Sofitel So Singapore is a boutique project by the luxury group, which already has a So in Bangkok and Mauritius.

Sofitel Asia-Pacific senior vice president, Markland Blaiklock, told TTGmice e-Weekly that his sales team would be contacting corporates in the vicinity to engage in their RFP process, while on the leisure side, promotions would be done via its own website and global sales offices. The average room rate of regular rooms will be around S$300 (US$245), while suites will be closer to S$600.

Due to the building’s heritage status, the hotel faced a number of size restrictions, explained Blaiklock. Aside from a small boardroom that can accommodate around 10-12 pax, there is no other meeting space. Facilities include a lobby gastrobar, a fitness centre, and a rooftop pool and bar.

He said: “Likely to be our biggest challenge is fitting all that demand into 134 rooms. Our markets will be predominantly Asian. China and Hong Kong will be big. And for Europe, it would be mostly from the UK, France and Germany. On the emerging side, there’s also some very affluent travellers from Russia and India.”

Drawing inspiration from the building’s neoclassical history and Singapore’s island status, the design theme is “empire arty”, which melds together elements such as Napoleon Bonaparte’s famous bee symbol, as well as orchids, geckos and jellyfishes.

Out of Sofitel’s 20 projects in the pipeline, more than half are in Asia, including 10 in China and two in India.

Having just opened in central Mumbai in February, the group is now working on a Sofitel Luxury Hotel and a Sofitel So in northern Mumbai, which will be part of a larger development that includes a convention facility managed by Sofitel. Scheduled to open in 2015, there will be over 400 rooms, as well as a ballroom of approximately 1,760m2, five convention halls, six meeting rooms and two boardrooms.

Blaiklock said meetings continued to be key for Sofitel in this region because of the large sizes of several properties it has, which offer more than 500 rooms.

About half of its hotels in Asia-Pacific are in China, where business has dipped slightly partly because of the economic slowdown and the leadership transition that is due to take place next month.

“This year, activity in the primary cities – Beijing, Shanghai and Guangzhou – is still very strong, but activity in the secondary cities has slowed. Government activity has slowed somewhat and the economy is slowing, so we’re experiencing some slowdown, but it’s not significant. I wouldn’t say people are trading down, like in the global financial crisis,” Blaiklock said.

Scoot to fly Dreamliners

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SCOOT, the longhaul low-cost subsidiary of Singapore Airlines (SIA), will acquire 20 Boeing 787 aircraft, with delivery commencing in 2014.

Originally ordered by SIA, the Dreamliners will replace Scoot’s Boeing 777-200 fleet and facilitate the expansion of its network, currently comprising Singapore, Sydney, Gold Coast, Bangkok, Taipei and Tianjin. Tokyo will be added to the list on October 29, and Shenyang and Qingdao in November.

Concurrently, SIA has placed a US$7.5 billion firm order for five Airbus A380-800s and 20 A350s, for delivery commencing in 2017.

SIA already operates 19 A380s and has firm orders in place for 20 A350s, for delivery from 2015. As with the earlier A350 order, the A350-900 variant has been selected for the 20 additional aircraft.

SIA CEO, Goh Choon Phong, said: “This major order will provide us with additional growth opportunities and is consistent with our policy of maintaining a young and modern fleet. It demonstrates our confidence in the strength of the market for premium full-service travel.”

As part of the deal, Airbus has agreed to acquire SIA’s five A340-500s, which will be removed from service in 4Q2013. This will result in the cessation of non-stop flights between Singapore and Los Angeles and between Singapore and Newark, in the absence of replacement aircraft in the SIA fleet with sufficient range and operating economics.

“Although disappointing that we will be halting these services, we remain committed to the US market. Over the past two years, we have increased capacity to Los Angeles and New York by deploying A380s on flights via Tokyo and Frankfurt. We will continue to explore additional options to enhance our US services,” said Goh.

With the new commitments, SIA will have firm purchase or lease orders in place with Airbus and Boeing for 68 new widebody aircraft, including 15 additional A330-300s and eight additional B777-300ERs ordered last year.

Increased content, interaction drives visibility: TripAdvisor

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HOTELS with a greater number of reviews, photos and videos see a notable increase in travellers’ interaction with their property pages, according to a study by TripAdvisor of the factors most likely to increase traveller engagement as measured by an increase in page views.

The study found that a greater number of reviews attract more attention from travellers, as Asia-Pacific accommodations with as few as 11+ traveller reviews see 10 per cent more engagement than hotels with fewer reviews. Hotels with 50 or more reviews on the site see 42 per cent more engagement with travellers than those with 10 or fewer.

In addition, TripAdvisor discovered that having more content such as photos and videos on hotel pages impacts traveller engagement with Asia-Pacific accommodations.

Asia-Pacific properties with 30 or more photos garner 49 per cent more engagement than hotels with 10 or fewer photos. As for video content, hotels with at least one video achieve about 32 per cent more engagement than properties without a video.

The study also revealed that in Asia-Pacific, hotels that post management responses to traveller reviews through its free online marketing tool, TripAdvisor Management Centre, not only see a higher rate of engagement with travellers, but also tend to see higher ratings on the site.

Asia-Pacific properties with more than five management responses see 18 per cent more engagement from travellers than hotels with less than five management responses.

New distribution standards a threat to travel experts, warns Australian agency

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FOLLOWING the announcement of IATA’s New Distribution Capability (NDC) last week (TTG Asia e-Daily, October 22, 2012), Mobile Travel Agents Australia’s managing director, Roy Merricks, is rallying travel consultants against the initiative, calling it “the biggest threat to travel consultants since commission cuts”.

Adopted by the IATA Passenger Services Conference at the World Passenger Symposium 2012 in Abu Dhabi, the NDC is aimed at creating a set of open XML standards that will modernise airline retailing by enabling innovation in the way its products are distributed. It is speculated that the NDC will be rolled out for trial in 2013.

Merricks claimed that despite 60 per cent of all airline tickets currently being sold through travel consultants, IATA had not included agency groups in their discussions on NDC to date. He also expressed concern that IATA would develop the NDC to a high level with airlines before releasing the details.

According to Merricks, travel consultants stood apart for their ability to add value to the client experience while building travel proposals based on destination knowledge and connections on the ground. “If the airlines succeed with the NDC in its current form, that position may very well be compromised,” he said.

Merricks explained: “We are all aware that on occasion airline websites undercut fares offered to (travel consultants) through the GDS – we also know that the airlines’ goal is to reduce or eliminate segment costs they currently pay to the GDSs.”

“If the NDC succeeds along those lines, it is clear where the cost burden will move and that’s us. In turn, we will need to pass those extra costs on to our clients and the void between airline website fares and those available through the GDS will widen even further.”

He added: “I would urge all (travel consultants) everywhere to band strongly together on this issue, as must (travel consultants) globally with their relevant associations, in order to protect our collective position and ensure our needs as the largest single airline distribution channel are not damaged by this proposed NDC.”