TTG Asia
Asia/Singapore Monday, 29th December 2025
Page 2484

FATA on recruitment drive for larger global presence

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THE Federation of ASEAN Travel Associations (FATA) wants to expand its membership base to cover Asia-Pacific in order to play a more effective role on the global platform.

However, for that to happen, FATA will first have to garner support from other travel associations in the region.

Its president, Mohd  Khalid Harun, said he would go to Japan at the end of this month to meet with counterparts there, before proceeding to do the same in China. “We have to go country by country to promote the idea and get support.”

Khalid explained:  “(We) are small, with only 10 members. We want to create a bigger association comprising members from Asia-Pacific in order to be a strong global player and to make decisions on travel  (consultant)-related issues affecting the Asia-Pacific region.”

As for coming up against the region’s other established association, he said FATA’s concept and reach would differ from PATA’s, “as we will focus solely on issues concerning travel and tour operators in the Asia-Pacific”.

“If all goes well, we hope to form the Asia-Pacific Travel Association in a year’s time.”

Read more in the ATF Daily

Challenges ahead as Myanmar breaks own tourism record

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ASIAN travellers and FITs have led Myanmar to set a new record for arrivals, but trade players are worried that the country’s infrastructure is lagging behind demand.

Ministry of Tourism and Hotels data showed close to 1.1 million visited Myanmar in 2012, partially due to political reforms that spurred many countries to lift sanctions and travel boycotts.

Yangon, linked to a host of international airlines, welcomed 554,531 visitors, a meteoric 54.3 per cent rise over 2011. Mandalay, Nyaung U and Nay Pyi Taw collectively saw 33,771 visitors, and the remaining 465,614 passed through checkpoints from border nations Thailand, China and India.

In terms of source markets, Asia accounts for over 62 per cent of tourists. Thailand represented the single largest group by nationality with 91,817 visitors, followed by Japan (47,501) and China (41,542).

Figures show that FITs were the largest group at 232,715 visitors, followed by tourists on group tours (126,036), business travellers (114,456) and social visa holders (37,778).

Industry sources expect arrivals to jump more than 30 per cent this year. While Asian countries will continue to supply the most visitors, strong growth is likely in Western markets as the country’s image improves.

But the trade has its concerns. Aung Myat Kyaw, managing director of Orchestra Travel and Myanmar Marketing Committee advisor, said: “There has been bigger growth in the number of Asians and US nationals, as few US tourists came in the past due to travel restrictions. Growth will definitely continue in 2013. Hopefully our infrastructure can cope.”

Said Phyo Wai Yar Zar, managing director of All Asia Exclusive Travel and Myanmar Marketing Committee chairman: “The job of inbound operators is to optimise services, devise products and provide them to customers in target markets. Since infrastructure (capacity) is outstripped by demand, tour operators will be in a challenging position.”

Cambodia and Vietnam record stellar growth from Russia

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SOUTH-EAST Asia is recording significant growth in Russian arrivals, who are spilling over beyond Thailand and into neighbouring countries.

“Russia is now one of the fastest-growing source markets for Vietnam. Last year, we recorded a dramatic growth of about 70 per cent,” said Tran Phu Cuong, deputy director general, international cooperation department, Vietnam National Administration of Tourism, at the ASEAN NTOs + Russia meeting.

Tith Chantha, director general, Cambodia’s Ministry of Tourism, noted a similar trend. He said: “Last year, Cambodia welcomed 100,000 Russian tourists, marking a 50 per cent increase from the year before. For 2013, we are targeting 30-40 per cent growth.”

Head of Russia’s Federal Agency for Tourism, Alexander Radkov, said that more than one million Russians visited South-east Asia last year, with Thailand being the top destination (TTG Asia e-Daily, September 27, 2012), though Vietnam, Indonesia and Singapore were becoming increasingly popular.

However, regional NTOs told TTG Asia e-Daily that a key challenge was still the lack of Russian-speaking guides, an issue that is being addressed.

Said Yuri Kopylov, vice-rector of Russian State University for Tourism & Service: “We will widen the format of language courses to include language immersion courses in Russia; previously it was just an e-learning programme for tour operators on the Internet, followed by a one-month course in Jakarta. We are also in discussion with PATA to foster closer links for exchange programmes and internships between Russia and ASEAN.”

Radkov added: “We still have to remove barriers such as visa formalities and improve security for Russian tourists in South-east Asia.”

Read more in the ATF Daily

Sarawak to fly the ATF flag next year

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SARAWAK will get the chance to showcase its ecotourism offerings next year when the ASEAN Tourism Forum (ATF) heads there for the first time.

Bearing the theme ASEAN Advancing Tourism Together, ATF 2014 will be held in Kuching, capital of the eastern Malaysian state, from January 16-23.

The ASEAN Travel Exchange (TRAVEX) will be held at Borneo Convention Centre Kuching, where some 1,000 regional sellers and 600 international buyers will congregate. Tourism ministers and heads of national tourism organisations will put their heads together at the five-star Pullman Kuching.

Malaysia’s minister of tourism, Ng Yen Yen, said: “Hosting ATF 2014 is timely, as it will be the first international tourism event of the year in Malaysia, and will help usher in Visit Malaysia Year.”

Ng added that Sarawak, home to the world’s oldest tropical rainforest, would make an “apt venue” for ATF 2014.

“Delegates can discuss pertinent issues on sustainable development and more in a remote destination, surrounded by nature, which will provide for greater concentration.

“We chose to host ATF in Sarawak as we would like to give the destination greater exposure. It has great ecotourism products and good infrastructure for MICE. By organising ATF there, we hope to showcase the destination’s natural beauty, infrastructure for business events and diverse tourism products to those looking for adventure, heritage and culture.”

The minister said excursions and post-show tours to East and Peninsular Malaysia would provide an opportunity for ATF delegates to witness the developments in the country since 2005, when Malaysia last hosted the rotating annual event in Langkawi.

“We wish to present Sarawak as a model case study to be emulated by overseas tour operators and planners on how a secondary destination can build on its strengths – blending culture and the environment – to become successful in tourism,” Ng said.

Read more in the ATF Daily

ASEAN takes second online stab with new travel site

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THE highest powers in ASEAN’s tourism bodies will debut a new website today to promote intra-ASEAN travel and tour packages, which some say overlaps with a website launched by the ASEAN Tourism Association (ASEANTA) in 2010.

The brainchild of the region’s tourism ministers, Aseantourism.travel features a commercial component that contains 130 South-east Asian tourism products that have been endorsed by regional leaders.

Malaysia’s Ministry of Tourism secretary-general, Ong Hong Peng, who was also the NTO head for Malaysia and chairman of the Product Development Working Group at the 37thMeeting of ASEAN NTOs on January 18, said the next step of the project would see the creation of tour packages combining two or more ASEAN countries and promotion on the new site.

The website also provides information related to the region’s tourism industry such as policies, facts and figures, and marketing initiatives.

Sansern Ngaorungsi, deputy governor Asia and South Pacific Market at Tourism Authority of Thailand and chairman of the Marketing Working Group, said Aseantourism.travel, developed at a cost of US$20,000, allows member countries to log in and update content.

However, some travel trade players regard the new website as a duplicate of ASEANTA’s online portal, SoutheastAsia.org, first promoted at ITB Berlin in 2010.

A source close to the SoutheastAsia.org project said the new website would “confuse the public who will not know which is the latest”.

The source added: “There are more than 2,000 tour packages on SoutheastAsia.org, while the new website has only 130 (products). (The former) must be promoted further. ASEANTA may lack funds for promotion, so ASEAN NTOs should come in and allocate a budget for support.”

ASEANTA board member, Oudet Souvannavong, admitted that SoutheastAsia.org was not up-to-date as there was a “lack of (manpower) capacity”.

He said ASEANTA might consider heeding suggestions from some members to privatise the website.

That said, Oudet does not see the new site as competition. He said: “From a business standpoint, the more portals, the better.”

Read more in the ATF Daily

ASEANTA builds up role in region

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ASEAN Tourism Association (ASEANTA) is determined to play a larger role within the regional tourism landscape, a goal it is working towards by seeking out new sources of income.

The association’s newly elected president, Mohd Khalid Harun, said: “We would like ASEANTA to be able to advise the governments in terms of policies and be actively involved in decision-making.”

He added that, at times, there were decisions taken by the governments that ASEANTA was not aware of and could have given its input on.

While the ASEANTA board meeting is a platform for communication between the public and private sectors, Mohd Khalid said regular dialogue was better.

“That is why we need to reactivate the ASEANTA secretariat. We already have it, but there is no staff as we have no money. We need to generate income to be able to function well,” he said, adding that he intended to engage project partners, such as IT and credit card companies, to explore joint opportunities.

ASEANTA also wants to organise ATF’s Travel Exchange (TRAVEX) and its conference component, starting with next year’s edition in Malaysia.

“ASEANTA members are professionals in the industry. In Malaysia, for example, we have the Malaysian Association of Tour & Travel Agents (MATTA), which is an operational body, whose members are experts in the business. We will bid as ASEANTA, let (a PCO) run it and share the profit.

“However, the final decision remains with the host country,” said Mohd Khalid, who became president following the ASEANTA board meeting on January 19, which saw predecessor Indonesia Hotel and Restaurant Association chairman, Yanti Sukamdani, stepping down after completing her two-year term.

Read more in the ATF Daily

Major hotel chains venture into up-and-coming Assam

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INTERNATIONAL hotel brands will make their mark in India’s north-eastern state of Assam within the next two years.

Hyatt Hotels and Resorts, Carlson Rezidor Hotel Group, Marriott Hotels & Resorts and The Indian Hotels Company all have properties under construction in the state that should open doors by 2015.

Speaking to TTG Asia e-Daily on the sidelines of the Adventure Tour Operators Association of India’s (ATOAI) annual convention in Guwahati, Assam tourism minister, Chandan Brahma, said: “There are four world-class hotels that are coming up in Assam. This will bring a new dimension to the hospitality sector of the region. Our ministry is working closely with other travel and tourism stakeholders to uplift state infrastructure.”

Sanjay Basu, managing director of Far Horizon Tours, welcomed the addition. “(The four new hotels) will improve the city’s service standards and will bring attention to the hospitality sector of the region,” he said.

However, other tour operators have voiced hopes that the government will also promote hotels that showcase the local culture and architecture, especially in villages.

“Instead of just focusing on developing massive hotels, the ministry of tourism in Assam should promote boutique properties and home stays, something that Kerala has done successfully. Such products will highlight the distinct identity of the region,” said Mandip Singh Soin, senior vice president, ATOAI.

Of late, Assam has been at the centre of tourism activity, having recently concluded the International Tourism Mart, which attracted 85 buyers from 23 countries.

Malaysia tops list of Muslim-friendly destinations

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IN A STUDY conducted by a local Muslim travel specialist, Malaysia emerged as the best destination for Muslim travellers, based on criteria such as safety, ease of access to halal food and prayer facilities, and Muslim-friendly hotels.

According to news agency AFP, Malaysia beat Egypt by a wide margin, scoring 8.3 against the latter’s 6.7 on a scale of 10. The United Arab Emirates and Turkey tied at 6.6, Saudi Arabia followed with 6.4 and Singapore was ranked a fifth with 6.3.

Surprisingly, the world’s largest Muslim nation Indonesia drew with Morocco and Jordan at 6.1, in sixth place.

Fazal Bahardeen, chief executive, Crescentrating, told AFP that the survey represented a traveller’s point of view. The annual study, which began in 2011, measures the ease of access to Muslim-friendly facilities by tourists rather than locals in 50 countries.

“Malaysia is one of the few countries where you can find a prayer place in almost every location – be it a shopping mall or the airport,” he said.

He noted that Malaysian authorities have been focusing on the Muslim travel market for years. Meanwhile, he said of Indonesia: “The main problem…is that it’s not as straightforward for a Muslim visitor to find halal food availability. For locals, it’s probably not an issue.”

Shopping-wise, the same survey put Dubai ahead of Kuala Lumpur in terms of availability of halal food and prayer facilities. Singapore also came in among the top 10.

For airports, Thailand’s Suvarnabhumi Airport and the Kuala Lumpur International Airport were among the most Muslim-friendly.

Ritz-Carlton brings brand to Tianjin

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THE RITZ-Carlton will launch a new hotel in Tianjin, one of the five national central cities as designated by the Chinese government, in mid-2013.

Located 30 minutes away from Beijing via high-speed train, the Ritz-Carlton, Tianjin will offer 277 guestrooms, including 52 suites.

“The opening of The Ritz-Carlton, Tianjin in one of China’s most strategically important cities reflects our desire to meet the growing Chinese appetite for luxury experiences. (It) represents a major gateway opportunity that will accelerate the recognition of our service commitment to excellence by Chinese guests,” said Herve Humler, president and COO, The Ritz-Carlton Hotel Company.

The hotel will also feature four F&B outlets ­– including a Cantonese restaurant with 10 private dining rooms, each equipped with its own wine cellar – as well as an indoor swimming pool, luxury fitness and spa facilities.

Event planners can also make use of the hotel’s conference spaces such as one of the city’s largest ballrooms and three function rooms, totalling 1,625m2 .

AirAsia Group debuts Singapore-Semarang, KL-Jeddah flights

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AIRASIA and AirAsia X have introduced two routes – from Singapore to Semarang, Indonesia and Kuala Lumpur to Jeddah, Saudi Arabia respectively – the latter targeting Muslim pilgrims.

Starting on February 6, AirAsia will launch four-times weekly flights between Singapore and Semarang, bringing the number of direct AirAsia flights out of Singapore to 14.

In conjunction with the launch, AirAsia is offering all-in, one-way fares from S$89 (US$73). Bookings are open until January 27 for the travel period of February 7, 2013 to February 9, 2014.

Meanwhile, longhaul arm AirAsia X will commence Kuala Lumpur-Jeddah services from February 16. The service will operate thrice-weekly from February 16 to April 30, and four-times weekly from May 1. Frequency may be adjusted according to seasonality.

AirAsia X is offering special introductory fares for the route, starting at RM399 (US$132) for economy class and RM1,599 for its premium flatbed seat, one-way. Bookings are available from today until Sunday for the travel period of February 16, 2013 to February 9, 2014.

Azran Osman-Rani, CEO, AirAsia X, said: “With Jeddah being the gateway to the holy cities of Madinah and Makkah, we are delighted that our services will provide more affordable travel for our Muslim guests in Malaysia and throughout the region to perform the holy pilgrimage of hajj and umrah.”