TTG Asia
Asia/Singapore Friday, 16th January 2026
Page 2466

Phil dances as ICAO ban and carrier tax drop off

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PHILIPPINE operators are cheering after the lifting of air safety concerns on the country by the International Civil Aviation Organization (ICAO) and the scrapping of the common carrier tax (CCT), both of which have vastly affected longhaul market growth.

For three years, the ICAO ban has been curtailing tour/beach programmes in the Philippines as its no-insurance cover on domestic flights keeps the big European tour operators at bay.

Marsman Drysdale Travel’s director of tourism services, Eleanor Ng, said: “European tour operators were most affected by the ban since it limited their programme to only one location, say, Luzon, and deterred them from combining it with a beach – Boracay, Cebu, Bohol – which meant flying domestically.

“I expect the combinations to start again, at least for the next winter season.”

Josefina Baena, general manager at New Era Travel & Tours, said: “We look forward to receiving more European passengers, who are long-stay visitors.”

John Paul Cabalza, executive vice president of the Philippine Travel Agencies Association (PTAA), said: “We hope (the lifting of security concerns) will act as a magnet for carriers to come to the Philippines.”

Philippine president Benigno Aquino III today also signed into law the rationalisation of carrier taxes, which have cost the Philippines direct European flights. The CCT together with the gross Philippine billings tax, result in foreign carriers being more heavily penalised than local ones.

PTAA’s outgoing president, Aileen Clemente, earlier noted that at least seven foreign airlines had expressed interest in flying to the Philippines should both taxes be removed.

Marciano Ragaza, president of Travel Enterprise, said: “Passing ICAO’s safety audit would mean a lot more if these airline taxes are removed and our airports rationalised.”

– Read more in the TTG Show Daily – ITB Berlin

Additional reporting by Marianne Carandang

Crystal Cruises launches incentive for travel consultants

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CRYSTAL Cruises has kicked off a new Sell 6/Sail Penthouse promotion to reward travel consultants who sell six staterooms on any 2013 voyages with a free cruise in a butler-serviced penthouse.

The penthouse comes with 24-hour butler service, a larger verandah, walk-in closet, seating area, hors d’oeuvres nightly, specialty restaurant room service, and optional massage services, all en suite. Consultants may bring one guest.

To take up this offer, the six staterooms must be full fare, double occupancy bookings made by December 31. Bookings must be for 2013 voyages of seven days or longer.

Consultants can make use of savings offers such as the Crysal Family Memoriesprogramme for family and friend groups to book multiple staterooms at once.

The Sell 6/Sail Penthouse promotion runs concurrently with Crystal Cruises’ eariier Sell 3/Sail Free incentive, which allows travel consultants who sell three staterooms to take to the seas in a deluxe stateroom.

Reward cruises include dozens of itineraries aboard Crystal Symphony and Crystal Serenity, covering South America, Asia/South-east Asia, Mediterranean/Black Sea, New England/Canada, Western and Northern Europe, Baltic, North Cape, British Isles, Caribbean and trans-ocean.

Reward berth for each travel consultant is limited to one every two years. Terms apply.

NATAS’ Robert Khoo retires

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ROBERT Khoo has stepped down from his post as CEO of the National Association of Travel Agents Singapore (NATAS).

In a letter addressed to travel industry partners, NATAS president William Tan announced Khoo’s request for an early retirement in order to pursue his PhD.

Khoo had ealier intended to take a six-month sabbatical from March 1 to August 31 before his retirement (TTG Asia e-Daily, January 30, 2013).

Patricia Auyeong, currently deputy CEO, will be acting CEO for NATAS in the interim.

Jessie Khoo appointed director of sales, Pan Pacific Singapore

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PAN Pacific Singapore has announced the appointment of Jessie Khoo as director of sales.

In her new role, Khoo will lead the hotel’s sales, catering and event services teams.

Khoo was last MICE director of sales at the Singapore National Sales Organisation of Pan Pacific Hotels Group. She brings with her over 20 years of experience in the hospitality industry, having worked at properties such as the Shangri-La Singapore, Fairmont Singapore, Swissôtel the Stamford and Goodwood Park Hotel, Singapore.

International air travel on the ascent in 2013

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DEMAND for air travel continues to be on an upward trajectory this year, with Asia-Pacific airlines capturing over half of the growth in demand for international travel between October and January.

According to statistics released by IATA, overall demand showed a 2.7 per cent year-on-year increase from January last year and 2.2 per cent growth in capacity, while load averaged 77.1 per cent.

However, the association’s press release stated that the figures were distorted by the Lunar New Year season falling in February this year rather than January last year, and estimates actual growth to be higher at 3.5 per cent.

International flights outperformed the overall average with a 3.7 per cent increase in demand, 2.7 per cent growth in capacity and 77.6 per cent in load factors.

For Asia-Pacific airlines, load factors on international flights stood at 77.8 per cent, and demand rose three per cent after adjustment for seasonal factors. The Middle East and Latin America posted the strongest growth in demand, at 14.3 and 12.2 per cent respectively, and Africa reached 9.4 per cent. North America and Europe trailed with 1.5 per cent and 2.1 per cent expansion in demand respectively.

On the domestic front, capacity increased 1.4 per cent, demand hiked five per cent and load factor exceeded 80 per cent after taking seasonal effects into account.

China, the second largest market for domestic air travel, saw demand rise five per cent after seasonal adjustment and load factor at 77.4 per cent.

Meanwhile, demand fell three per cent in Japan, matched by a 2.9 per cent decline in capacity. Load factor was a weak 56.4 per cent, as the domestic market was still 12 per cent below pre-earthquake levels.

Demand was also down 4.9 per cent in India, where capacity tumbled 5.3 per cent and load factor posted 75.9 per cent.

Carlson Rezidor and Panorama ink JV for hotels in Indonesia

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CARLSON Rezidor Hotel Group and Panorama Group have deepened their collaboration, committing to develop 20 new hotels in Indonesia within seven years under the midscale brands of Radisson and Park Inn by Radisson.

Partners since Carlson Wagonlit Travel Indonesia was set up as a joint venture in 1999, the new company, Carlson Panorama Hospitality, will manage hotels in key cities like Jakarta, Surabaya, Jogjakarta and secondary locations like Manado, Makassar, Palembang and Medan. It will have a representative office in Jakarta.

Marking the re-entry of Carlson’s hotel business into Indonesia after its venture with Salim Group ended in 2003, Carlson Rezidor Hotel Group’s Asia-Pacific president, Simon Barlow, said the timing was right to return to Indonesia as it was booming.

Citing figures from McKinsey Global Institute’s 2012 report, he pointed out that Indonesia was poised to become the world’s seventh largest economy by 2030, with 135 million consumers representing a US$1.38 trillion market opportunity.

Said Barlow: “We saw the first wave of five-star hotels (sweep) across Asia, and in the last four to five years, we have seen the emergence of international three- and four-star hotels, which has now gathered pace.”

As such, Carlson would be focused on importing its midscale brands to capture the growing domestic market, he explained.

Also eyeing the growing number of middle-class travellers, Budi Tirtawisata, group CEO, Panorama Group, remarked that the market was big enough for everyone to get a slice of the pie, adding that he did not see Carlson’s expansion as being in conflict with Panorama’s own line of hotels by PHM Hospitality.

“If we see an opportunity to manage a 400-room hotel, for example, I don’t think (PHM) has the capacity for it and I will leave it to Carlson Panorama. On the other hand, PHM has products that cater to certain markets such as surfers, and such a property would not fit Carlson’s brands,” said Budi.

– Read more about Panorama Group’s emerging businesses in TTG Asia March 8-21, 2013

Hilton to debut in Myanmar

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HILTON Worldwide today signed an agreement with LP Holding to manage Hilton Yangon in Kyauktada Township, the brand’s first-ever property in the country.

The 300-room Hilton Yangon is scheduled to open in 2014. The new hotel is part of Centrepoint Towers, a mixed-use development, which includes high-end retail boutiques and offices.

Amenities include an all-day dining restaurant, two specialty restaurants, a sky bar, lobby lounge, an executive floor, a fitness centre, a business centre, a pool and a spa. Meeting facilities cover 1,400m2 of space, including a 850m2 ballroom.

In a separate development, the hotel group this week also opened Conrad Beijing, the brand’s flagship property in China’s capital and its fifth hotel in China.

Located close to the CBD and embassies, Conrad Beijing has 289 rooms, including 17 suites, restaurants, lounges, a swimming pool, a fitness centre, a spa and a business centre.

Mandarin Oriental Pudong opens in 2Q

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MANDARIN Oriental Hotel Group will open Mandarin Oriental Pudong, Shanghai in the second quarter of this year, comprising a 362-room hotel and 210 serviced executive apartments.

Situated within Harbour City – a new 25-hectare, mixed-use development on the east bank of the Huangpu River – the hotel will offer 318 guestrooms and 44 suites, including a 788m2 Presidential Suite, alleged to be the largest and most expensive in the city.

F&B outlets include a contemporary French restaurant, a Chinese restaurant serving Jiang Nan cuisine, an all-day kitchen, a bar, a lobby lounge and a cake shop. Amenities include a spa, a fitness and wellness centre, an indoor swimming pool and a thermal bathing facility.

For meeting planners, the hotel comes with a 500-pax Grand Ballroom, 250-pax Oriental Ballroom, eight versatile meeting rooms and access to Shanghai’s largest outdoor riverside event space covering 5,000m2.

Myanmar accepts MasterCard payments

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TRAVELLERS to Myanmar now have an additional option for transactions, after MasterCard and Co-operative Bank (CB Bank) began a rollout of 500 point-of-sale (POS) terminals throughout the country, to be completed by end-2013.

MasterCard holders will be able to use their cards at restaurants, retail outlets and hotels in Yangon, where the rollout begins. Credit card acceptance will reach Nay Pyi Taw, Mandalay and Bagan in 2Q2013.

MasterCard cards have also been accepted by ATMs in Myanmar since November last year as part of a tie-up with CB Bank.

Separately, it has also announced two new bank licence agreements with Kanbawza Bank, which owns the largest branch network in Myanmar and 46 ATMs, and United Amara Bank for the acceptance and issuance of MasterCard cards in the country.

Antonio Corro, country manager & chief representative, Indochina, MasterCard Worldwide, said: “This rollout of POS acceptance for all MasterCard cards will help manage the huge demand that new visitors and new businesses are placing on the country right now, and is especially timely given the influx of foreign visitors expected during the upcoming SEA Games in December, 2013.”

Since January 31, Visa cardholders have also been able to make transactions at POS terminals at selected merchants in Myanmar, through a collaboration with Myanmar Oriental Bank. Visa established a nationwide network of ATMs in December last year.

Tourism New Zealand retools training programme, plans mega fam

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TOURISM New Zealand (TNZ) is intensifying its trade engagement efforts through an overhaul of its Kiwi Specialist training programme and increased incentives.

The NTO has renamed its training scheme to 100% Pure New Zealand Specialist Programme, made it easier for travel consultants to become specialists and tweaked the criteria required to remain specialists after qualifying.

To encourage sign-ups, the first 50 who meet the module completion criteria and attend TNZ’s training by December 31 will be given a chance to win a place on the South and South-east Asia mega fam trip in March 2014, where participants will be taken to both North and South Islands.

The 100% Pure New Zealand Specialist Programme will be launched in South and South-east Asia on June 1, while the mega fam trip promotion runs from June 1 to December 31.

In addition, the two companies with the highest number of qualified consultants will receive free registration for Tourism Industry Rendezvous New Zealand in 2014, the country’s top tourism trade event.