TTG Asia
Asia/Singapore Thursday, 5th February 2026
Page 2358

Pansy Ho named first official PATA Foundation ambassador

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SHUN Tak Holdings’ managing director, Pansy Ho, has stepped up to become the PATA Foundation’s first official ambassador.

The announcement was made at the closing ceremony of the second annual Global Tourism Economy Tourism Forum, of which Ho is also vice chairman and secretary-general.

In her new role, Ho will jointly organise and support an annual fundraising gala dinner next year with proceeds going to the PATA Foundation.

The PATA Foundation has supported over 118 sustainable tourism projects, provided 104 scholarships and positively affected 29 countries through donations and grants of over US$1 million.

SATS to acquire Singapore Cruise Centre for US$87.6 million

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SATS, which operates Marina Bay Cruise Centre, has set its sights on acquiring Singapore Cruise Centre in a bid to improve efficiencies and make Singapore more attractive as a potential regional homeport.

Subsidiaries SATS Airport Services and SATS-Creuers Cruise Services (SATS-Creuers) have entered a share purchase agreement to buy over the terminal operator for S$110 million (US$87.6 million) from Temasek.

Due to the complementary nature of Singapore Cruise Centre and SATS-Creuers operations, the acquisition will allow for the improvement of efficiencies and better utilisation of berths and resources, making Singapore a more attractive homeport for cruise lines. SATS also plans to extend its cruise-fly and fly-cruise products to Singapore Cruise Centre for seamless transfers to Singapore Changi Airport.

Tan Chuan Lye, SATS’ president and CEO, said: “Together with our strong partnership with Creuers, this transaction will enable us to grow our gateway services business, which in turn will benefit the cruise industry here as a whole.

“The future is bright for the cruise industry in Asia-Pacific. The combined entity can leverage our regional airport presence to facilitate and provide a seamless travel experience for fly-cruise passengers. This will bolster Singapore’s position as an attractive regional cruise hub and homeport for cruise lines which in turn will benefit the economy.”

Singapore Cruise Centre is comprised of the international cruise terminal and regional ferry terminal at HarbourFront Centre, along with the two ferry terminals at Tanah Merah and Pasir Panjang.

The transaction remains subject to approvals from the Maritime and Port Authority of Singapore and the Competition Commission of Singapore.

SATS-Creuers is a 60-40 joint venture formed by SATS Airport Services and Creuers del Port De Barcelona to manage and operate the Marina Bay Cruise Centre Singapore (TTG Asia e-Daily, August 1, 2011).

Netherlands’ outbound agency shocks Indonesia with bankruptcy

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ONCE a leading outbound travel company in the Netherlands, Oad Reizen declared bankruptcy on Wednesday to the surprise of Indonesia’s inbound operators and hoteliers.

A source at Asialink Holidays Indonesia, Oad’s groundhandling operator here, declined to be named but said the dramatic turn of events was “shocking”.

“We have seen inbound volume (from the Netherlands) to Indonesia decrease in the last couple of years as a result of the crisis in Europe…(but) we never had any problems with Oad’s payments to us, while bookings and arrival schedules were normal,” said the source.

Asialink Holidays has seen between 8,000 and 10,000 arrivals during the last couple of years and currently handles 300 travellers in Indonesia, including a batch that departed on the day the Dutch company announced its bankruptcy.

An established and leading travel company in The Netherlands that has been on the travel scene since 1924, Oad’s outbound operations sent tour groups to some 60 countries across the world, including Bali and other Indonesian destinations.

Apart from a dedicated groundhandling operator, Oad has direct contracts with many hotels in Indonesia, with Aerowisata Hotels & Resorts as one of the company’s biggest partners.

Aerowisata’s executive vice president hotel and resort, Francis Dehnhardt, said: “It is so sad that (the bankruptcy) has to happen.

“We have had a long partnership with them and they used to be our biggest source (of tourists from the Dutch market) until about 18 months ago, when we started seeing their traveller volume decrease while some other travel companies’ volumes increased.

“Although we did not have issues with payments with them, we had also heard of their financial difficulties, so we started to reduce our direct business with Oad and work with bona fide local consultants and OTAs, and channel direct bookings to our website.”

Dehnhardt said that although Oad’s outstanding bill is quite significant, it is not damaging the company. “I cannot imagine what would have happened to our hotels if we had not had taken the precautions earlier. I would have been fired for sure,” he quipped.

Thai, Myanmar trade cheer newly opened border crossings

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THE opening of four Thai-Myanmar cross-border checkpoints last month has received a warm welcome from tour operators on both sides.

Myanmar’s Ministry of Immigration and Population announced that Tachileik-Mae Sai, Myawaddy-Mae Sot, Kawthoung-Ranong and Htee Khee-Sunron have been made international entry and exit points.

Calling the change a positive sign, Phyu Phyu Mar, managing director of Seven Star Tours, said: “(The border openings) will increase the number of tourist arrivals through Thailand. We travel consultants can even design different border packages between Myanmar and Thailand. I hope we can see more visitors coming through these border checkpoints in the peak season beginning October.

Ko Aung Naing, managing director of EPG Travel Yangon, commented that the change would be good for Myanmar’s tourism. “I am waiting to see when Three Pagoda Pass (also on the Thai-Myanmar border) will be opened, which is a nice border area for tourism activities.”

At the same time, Thai tour operators expect Thailand to also reap the benefits from the opening of the border crossings. Andre van der Marck, general manager of Khiri Travel Thailand, remarked: “This will further establish Thailand as the hub for the Greater Mekong area than it already is.”

“Mae Sot as a border town will open up…Sukothai in Thailand will benefit from it, as well as the Mon and Kayin states in Myanmar. The openings will create a unique experience to travel overland from one country to the other, and absorbing all the local colour rather than just sitting on a plane for an hour.

“The young at heart, adventurous and early adopters (will make most use of the new travel options) to have a unique experience in combining two great countries in a unique way. The Dutch market and some niche US consultants will start to use it for sure.”

According to van der Marck, Khiri has already prepared programmes utilising the new border crossings and sent them out to its group adventure consultants to “great feedback”.

Additional reporting by Rahul Khanna, Greg Lowe

AOS joins IAPCO

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THE International Association of Professional Congress Organisers (IAPCO) is now represented in Malaysia with the entry of Kuala Lumpur-based AOS Conventions & Events into its membership.

Gonzalo Perez Constanzó, IAPCO president, said: “Malaysia is such an important meetings destination in Asia that it was always surprising that we were not represented there.

“(AOS Conventions & Events) will be a much appreciated addition to our Asian contingent which is consistently growing and becoming an influential sector of IAPCO.”

“By joining IAPCO, we will now be recognised as a company providing professional conference management services, accredited by IAPCO, a globally recognised organisation,” said Anthony Wong, president of AOS Conventions & Events.

“We believe that our company will enhance IAPCO’s global outreach with local solutions, including the sharing of knowledge regarding doing business in Malaysia.”

Hyatt Regency Incheon to debut new wing next year

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HYATT Regency Incheon is set to unveil its new West Tower, which will add 500 guestrooms, a 1,000-pax grand ballroom, a garden venue and two dining outlets to its existing hardware, by July 2014.

With the expansion, the five-star hotel, which celebrates its 10th anniversary this year, will boast a total of 1,023 keys, making it the largest Hyatt property outside of North America.

While the hotel intends to bank on Incheon’s position as an international air hub and focus on attracting meeting, convention and exhibition business, it will also court domestic and international business travellers, honeymooners and holidaymakers.

Paul Wright, general manager of Hyatt Regency Incheon, said: “The 10th anniversary is a wonderful milestone to achieve and reflect upon, as we look to expand and double the size of our hotel in 2014.

“With the opening of West Tower, we will offer twice the excitement to our guests and strive to strengthen our position as a leading hotel focused on authentic hospitality.”

Chic Outlet Shopping sharpens claws for MICE

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ENCOURAGED by a growing interest among event planners in hosting activities at Chic Outlet Shopping retail villages, the group has developed a MICE strategy that will be led by a newly appointed hospitality expert.

Marnie Kovacs, who brings 18 years of experience representing high-profile businesses including CHI Hotels & Resorts, Oberoi Hotels & Resorts, Ian Schrager Hotels and The Dorchester Collection, steps into the role of head of MICE under Value Retail, the company that operates the nine Chic Outlet Shopping villages across Europe.

Through the new MICE strategy, Chic Outlet Shopping will offer shopping experiences, priority F&B reservations, VIP hospitality area access and attraction visits to convention and meeting groups; sponsorship branding and use of the village on a large group or sole-hire basis including private access to boutiques for special events; use of VIP lounges and other facilities for meetings; and gift cards and rewards for incentive winners.

It will partner corporate and agency organisations, venues, convention bureaus, congress centres and communication and brand experience agencies to host bespoke events, meetings and incentives at the villages.

The company aims to host around 800 events in 2014, up from the 280 events with 22,000 delegates seen so far this year. Twenty-five per cent of this year’s events were generated from corporates and half from event management companies and DMCs. One of the larger corporate gatherings included a 1,700-pax Indonesian incentive group.

Desirée Bollier, chief executive of Value Retail Management, said in a press release: “For business travellers, we have seen an increase in the demand for exciting itineraries and things to do while they are attending meetings or conferences in other countries. (They) will carve out an afternoon for sightseeing and shopping.”

The company’s tourism director, Ian Stazicker expects “good demand” for its new MICE products from both Europe and Asia.

KTO gives Singapore corporates a reason to get creative

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KOREA Tourism Organization (KTO) Singapore Office has kicked off a new campaign that calls on corporates based in the city-state to create the most unique incentive programme in South Korea in order to win a pair of return economy class tickets to Seoul on Korean Air.

Open to all Singapore-based companies and organisations, participants must present their desired itinerary through a Microsoft PowerPoint presentation along with a mock costing sheet, and have these documents submitted to the NTO by October 31 through koreamice.singapore@gmail.com.

Explaining the objective behind the Master Planner Challenge campaign, Caitrin Moh, MICE manager of KTO Singapore Office, said: “We want to hear what incentive participants truly want to see, do and experience in South Korea. We realised that some incentive planners and MICE travel agencies often propose the same, old ideas for clients, such as kimchi-making classes or bulgogi group dinners, when there are so many other more exciting options. We hope that the submissions will educate incentive planners on what client really wants.

“Also, the campaign will encourage participants to research on unique activities and attractions in South Korea. We have been posting interesting activity and dining ideas for MICE on our Facebook page, so that’s one source of information participants can refer to.”

Moh said the itinerary could focus on a single city in the country or feature multiple destinations.

“As the incentive programme is not bound to a budget, participants can create the most luxurious itinerary or something simple that involves hiking through one of the many mountains in South Korea and temple stays for teambuilding. The winning entry must be original and unique,” she added.

Participants can also stand to win a Samsung Galaxy 4, Samsung camera and S$350 (US$279) worth of Korean restaurant vouchers.

Contact (65) 6533-0441/2 for more information.

STB kickstarts two art fests with new fund

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THE first two lifestyle events that will receive backing under Singapore Tourism Board’s (STB) new Kickstart Fund are the Spot Art Festival and the Singapore Art Book Fair.

Spot Art is an international juried visual arts festival that will showcase the works of emerging artists from South-east Asia. Its inaugural edition will feature over 200 works from more than 70 artists during its run from October 25 to November 4 at the Artrium@MICA.

Developed by creative consultancy Hjgher and independent bookstore and publisher BooksActually, the Singapore Art Book Fair will be launched this November at Gillman Barracks. Specialising in art and design literature, the fair will also offer ticketed fringe events such as artist talks, film screenings, book launches and retail booths.

STB’s Kickstart Fund was launched in June with a S$5 million (US$4 million) kitty to support innovative lifestyle events and concepts with tourism potential.

Both Spot Art and the Singapore Art Book Fair were culled from a total of 23 proposals after two months of evaluation and interviews.

The second cycle of the Kickstart Fund is now taking applications and will close on September 30, with the third cycle due to begin in early December.

Siem Reap trade cultivates Hong Kong market on the back of Dragonair

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DRAGONAIR will launch a new thrice-weekly seasonal service connecting home base Hong Kong to Siem Reap on October 29, with inbound operators and hotels in the Cambodian destination welcoming the imminent increase in arrivals.

Flights depart Hong Kong every Tuesday, Thursday and Saturday.

Diethelm Travel Group’s key account director, Sam Vincent, commented: “The current flights from Hong Kong to Phnom Penh do not allow for easy connections with flights to Siem Reap, often requiring an overnight in Phnom Penh.

“With the start of the direct Dragonair flight, we are eagerly looking to develop business with our existing partners in Hong Kong. The area is already known for its selection of hotels and international golf courses, all of which appeal to the Hong Kong traveller,” Vincent continued.

“Hong Kong is most definitely an emerging market for us and we are looking forward to welcoming an increase in visitor arrivals from this region,” said Dennis Kam, director of sales and marketing at Le Méridien Angkor in Siem Reap.

While Exotissimo Travel’s Cambodia outfit is currently not tapping the Asian market, this may soon change with Dragonair’s new connection. “Many expatriates are based in Hong Kong and are likely to include a visit to one of the most revered highlights in Asia over the course of a weekend,” commented Grégoire Imberty, general manager.

“Hong Kong is also an extremely popular MICE destination. We will look to offer attractive combinations with our sister office in China to link the modern wonders of Hong Kong with the magic of centuries-old Angkor temples.”