TTG Asia
Asia/Singapore Sunday, 28th December 2025
Page 2348

Strong economy fuels South American demand for Asia

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DMCs specialising in South-east Asia are testifying to a surge in longhaul business from South America this year, driven in part by the latter’s fast-developing economies and in part by growing connections to Asia via the Middle East.

“We have experienced average growth of 25-50 per cent in interest and actual business from South America over the last two years,” said Sabine Widmann, chief sales officer of ICS Travel Group, which has representatives in Mexico, Columbia, Brazil and Chile.

She attributed the significant spike to strong South American economies, which have spawned an increase in rich travellers seeking new destinations beyond the US and Caribbean.

Other Thailand-based DMCs are equally positive about the South American markets.

To tap this market, Exotissimo launched a sales office earlier this year in Rio de Janeiro to oversee Brazil, Argentina, Mexico, Chile, Peru and Columbia.

Exotissimo COO, Hamish Keith, who expects growth from this region to reach 70-80 per cent this year, said: “South American travellers tend to be high-end travellers and will stay at top-end hotels. They fly into Thailand and typically do three destinations, sometimes even four or five.”

Despite being small in absolute numbers compared with traditional markets, Brazil is a steadily rising market for Khiri Travel Group, growing from one group in 2012 to five groups booked for next year, said general manager, Andre van der Marck.

He added: “They are (big) spenders…who will include all sightseeing and meals, engage Spanish-speaking tour leaders and go for special experiences such as photography. They are very much interested in culture, combining both Thailand with the Greater Mekong subregion countries.”

Claudio Kellenberger, deputy managing director of Asian Trails, said: “We don’t have any longhaul market with numbers lower than last year. South America is doing extremely well with 25 per cent higher (passenger volume).”

Furthermore, visitors from South America who swing into South-east Asia have a penchant for spending more and staying longer. To tap this market, Exotissimo launched a sales office earlier this year in Rio de Janeiro to oversee Brazil, Argentina, Mexico, Chile, Peru and Columbia.

Exotissimo COO, Hamish Keith, who expects growth from this region to reach 70-80 per cent this year, also because of the small base, said: “South American travellers tend to be high-end travellers and will stay at top-end hotels. They fly into Thailand and typically do three destinations, sometimes even four or five.”

Van der Marck added: “They are (big) spenders…who will include all sightseeing and meals, engage Spanish-speaking tour leaders and go for special experiences such as photography. They are very much interested in culture, combining both Thailand with the Greater Mekong subregion countries.”

PATA muscles up local reach

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EXPANDING its presence in new countries and reviving inactive chapters will be the key focus for PATA in 2014.

During the PATA Chapter Colloquium held at Jinjiang Hotel in Chengdu on Saturday, PATA CEO, Martin Craigs, emphasised the importance of local chapter support for the Bangkok-based association.

PATA is “reconnecting with the European chapter”, with Daniela Wagner, co-founder of London-based eWaterways, appointed the coordinator of PATA Europe, while the South Korea and Japan chapters will be prioritised for revival next year, Craigs added.

Ivy Chee, the association’s regional director of East Asia, told TTG Asia e-Daily: “Our focus last year was South-east Asia, so next year we will give more attention to North-east Asia.”

To strengthen PATA’s profile, roundtable discussions will be organised with local members, which will offer opportunities to engage with non-members and show support to NTOs in these destinations.

Shigeo Adachi, chairman of PATA Japan Chapter, hailed the interest boost from the headquarters as “a good opportunity” that would pave the way for the 40-member chapter to build up its membership again, which stood at 200 members strong in 2000.

Meanwhile, the PATA UAE Chapter is set to launch on September 25, while the PATA Laos chapter soft-launched earlier this year during the ASEAN Tourism Forum in Vientiane and is on its way to becoming a full-fledged chapter.

During the colloquium, PATA members present also urged the headquarters to share member kits and resources in order for local chapters to engage with their members more effectively.

In addition, Meanwhile, PATA will boost its support for its Myanmar chapter to assist the country along a sustainable path of development. Chee revealed: “We are working closely with the Asian Development Bank on the Myanmar tourism masterplan and are involved with Dusit International to establish a hospitality school in Myanmar, as well as planning more roundtable discussions in the country next year.”

In addition, PATA continues to spread its wings further to expand the association’s outreach. PATA UAE Chapter is set to launch on September 25, while PATA Laos chapter soft-launched earlier this year during the ASEAN Tourism Forum in Vientiane and is on its way to becoming a full-fledged chapter.

In recognition of Russia’s immense outbound potential and its importance as a visitor source market for many Asian countries, PATA has alsoready drawn up plans to visit and organise roundtable discussions in Russia from 1Q2014.

– Read more in TTG Show Daily – PATA Travel Mart 2013

Hotels continue development drive in India

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THE existing oversupply of rooms in major Indian cities has not deterred major hospitality brands from continuing to make plans for more hotels in the country.

The Oberoi Group recently opened the 323-room Trident, Hyderabad.

Carlson Rezidor Hotel Group, which operates the largest number of hotels in India among all international hospitality companies in the market, has 64 properties in operation, 31 of which opened over the last two years (TTG Asia e-Daily, January 15, 2013).

The group is considering destinations such as Karimnagar, Vijayawada, Visakhapatnam, Tirupati and Warangal in Andhra Pradesh for 13 new projects to come up by 2014.

Said Simon Barlow, president Asia-Pacific: “Carlson Rezidor will spend the next five years focusing primarily on its newly re-engineered Park Inn by Radisson brand.” The first four Park Inn hotels are under development.

Starwood Hotels & Resorts currently operates 50 hotels in India and aims to have 100 hotels in India and South Asia under operation, development and management by 2015. Eight out of nine Starwood brands are present in India.

The hotel operator will open Le Méridien hotels in Bengaluru, Jaipur, Kerala, Delhi NCR; Sheraton hotels in Greater Noida and Bengaluru; a St Regis property in Delhi NCR; and W Hotels in Goa, Mumbai, Noida and Gurgaon.

Siem Reap’s Sothea Boutique Resort to be rebranded as Anantara

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SOTHEA Boutique Resort in Siem Reap will be reborn as Anantara Angkor Resort & Spa later this year, after Minor Hotel Group (MHG) acquired majority ownership of the property.

Located just 10 minutes from Siem Reap International Airport and close to Angkor Wat, the 39-suite boutique resort is housed within an estate inspired by grand Khmer villas, with one restaurant offering modern interpretations of native Khmer recipes and another providing al fresco dining within a frangipani tree-lined courtyard.

Guests can also make use of its spa facility, which comes with five spa and massage suites and a terrazzo-tiled pool with Jacuzzi jets.

The launch of Anantara Angkor Resort & Spa heralds MHG’s debut in Cambodia.

Dillip Rajakarier, CEO, MHG, commented: “It’s an exciting time for Anantara right now – this addition strengthens the brand’s position in South-east Asia, plus we have our first Anantara opening in Dubai in a few days and also the first Anantara in Africa to come before the end of the year.”

The hotel group last week announced plans for its third Avani resort to be located in Quy Nhon, Vietnam (TTG Asia e-Daily, September 11, 2013), and has mapped out further expansion plans for Asia, Africa and the Middle East (TTG Asia e-Daily, September 6, 2013).

Trump SoHo offers luxury stay and wine combo

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TRUMP SoHo New York has rolled out an new package for immediate booking and travel for wine drinkers looking for a getaway.

Under its Perfect Pairing package, guests will enjoy one night in a one-bedroom suite, three bottles of Trump Wines (Chardonnay, Simply Red and Rosé) from the Trump Winery, and a cheese plate.

Rates begin at US$790 per night for a one-bedroom suite.

Centara Grand Mirage appoints new GM

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robert-lohrmanngeneral-managercentara-grand-mirage-beach-resort-pattaya-rbg
Robert Lohrmann

CENTARA Hotels & Resorts has appointed Robert Lohrmann as general manager of Centara Grand Mirage Beach Resort Pattaya, with immediate effect.

Lohrmann, a US citizen, was last general manager at the Renaissance Zhongshan Park Hotel in Shanghai and was previously with Marriott International.

The 35-year hospitality veteran has worked in countries including China, Thailand and South Korea.

Asian hoteliers scale up outlook for 2014

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SOME 86 per cent of Asian hoteliers intending to open new properties in the coming year will be opening them in Asia, signalling a deep-seated belief in the ascendancy of the region’s tourism market.

According to the second TripBarometer study conducted by TripAdvisor this year, 34 per cent of Asian hoteliers will be opening new properties in 2014, double the global average of hoteliers expanding their portfolios.

Asia’s hoteliers are ranked the third most optimistic in the world, with 74 per cent of them feeling positive about their business’ profitability in the year ahead.

This puts Asian hoteliers above the global average of 67 per cent, though Central America and North America came in higher at 79 per cent and 74 per cent respectively.

In line with their positive outlook for the Asian hospitality scene, 58 per cent of Asian hoteliers will be raising rates in 2014, mostly to cope with rising overhead costs (58 per cent) and increased demand (38 per cent).

In the meantime, only 51 per cent of global hoteliers intend to hike their rates.

Hoteliers in Asia are also looking to invest in their current properties for better business. Fifty-four per cent will step up marketing and advertising in 2014, 52 per cent want to train staff up, while 51 per cent will embark on small-scale renovations.

TripAdvisor’s earlier edition of the survey this year found 72 per cent of Asian hoteliers feeling upbeat about the future and only 42 per cent with plans to raise room rates (TTG Asia e-Daily, March 20, 2013).

On the consumer side, 42 per cent of Asian travellers are going to up their travel budgets for 2014, though 85 per cent of global tourists intend to travel domestically next year and 65 per cent of Asian travellers will stay within their home regions over the next six months.

AXESS, Travelport launch new Japanese GDS

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AXESS International Network (AXESS) and Travelport today jointly announce their partnership to roll out a new Japanese GDS in early October.

Now in its final stages of user testing, the new upgraded travel-booking platform powered by Travelport, will be made available exclusively to AXESS-connected travel agents from October.

The partnership was first announced in April 2012 when AXESS selected Travelport as its technology partner. Since then, the two companies have been working closely to assess the needs of the region’s resurgent travel industry and to design a new, enhanced GDS to meet the demands of Japanese travel consultants and travellers.

Japan’s GDP has been steadily increasing over recent quarters by around one per cent.

Replacing the current AXESS CRS but retaining its existing AXESS CREA agency desktop and a number of other popular AXESS applications and solutions, the new AXESS host system will benefit from Travelport’s technology infrastructure and will be hosted in its Atlanta (US) data centre.

The upgraded GDS technology will provide travel consultants and their customers numerous new benefits including up-to-date web services solutions, powerful low fare, air shopping technology through Travelport’s fares and shopping platform, enhanced hotel and car content, and improved airline connectivity.

Under the partnership, AXESS will also benefit from Travelport’s US$300 million IT investment, on an annual basis.

AXESS-connected travel consultants will migrate to the new AXESS host system in phases starting October 1, with completion scheduled for end-March, 2014.

Business not returning to Samet yet

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BUSINESSES on Koh Samet are still reeling from July’s oil spill, despite assurances from officials that the destination is clean and safe.

At an event in Bangkok last night to promote tourism on the island, tourism and sports minister Somsak Phurisrisak, said the travel industry needs to focus on communicating the fact that the island has been given a clean bill of health (TTG Asia e-Daily, August 2, 2013).

“Koh Samet is safe. We need to focus on promoting a positive message about Samet going forward,” he said.

Most visible traces of the oil spill were cleaned up within 10 days of the oil washing ashore on Ao Phae beach in late July, with the remaining slick dispersed by chemicals. However, recent media reports about tar balls, a mixture of oil and sand, washing ashore on the mainland and about higher levels of toxins being found in local seafood have done little to restore confidence in the island.

Local businesses have seen trade plummet as a result. Said one resort operator based on Ao Phae beach, who declined to be named: “Business is very difficult now. Although the island is clean, every time there’s something in the media about oil being spotted, we get cancellations.”

Thanadet Setachandana, owner of Udi’s Scuba Diving, said public confidence in the island’s safety has suffered a severe blow: “We can see the beach at high tide and low tide and there is no oil. The problem is people are worried about toxins from the oil or the chemicals used to disperse it that they cannot see.”

Thanadet said while business is currently very slow, the timing of the spill may help reduce the number of cancellations from foreign tourists in the short term. Ninety per cent of his customers are from Scandinavia, most of whom would have booked their holiday before the spill took place.

Suntec Singapore reels in back-to-back bookings

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SUNTEC Singapore International Convention and Exhibition Centre has turned in impressive results since reopening in June following yearlong major renovations.

In the space of merely three months, the convention centre has hosted a total of 96 events and welcomed 650,000 visitors through its new doors. It also boasts a back-to-back calendar lined up for the rest of 2013 and beyond, with returning customers like Spikes Asia and new customers like IFLA.

Speaking to TTG Asia e-Daily on the sidelines of the soft opening of Suntec City Phase 1 yesterday, Suntec Singapore CEO, Arun Madhok, revealed that about 60 to 70 per cent of the bookings in the last three months were made by returning customers, and that occupancy for October has reached about 80 per cent.

He added that while the convention centre is seeking a healthy mix of local and international events across different industries, it is targeting to attract more medical and IT events.

“Medical events are a growing market, and they typically comprise the hybrid of a conference and an exhibition, which Suntec Singapore can cater to very well with its new offering of space convertibility.”

Since June, the convention centre has hosted five to six medical events, apart from a number of consumer fairs and other trade events. In November, it will host the major IT trade event, CloudAsia, among others.

Last week, the convention centre invited a team from Marina Bay Sands to visit its new premises. Madhok believes in contributing to the high standards of the meetings business in Singapore and is unafraid to share on Suntec Singapore’s new product offerings with its competitors.

“The key in this business is to be the leader of change, rather than its follower. Competitors may wish to emulate us but it would take them a number of years to do what we have done. By then, we would have moved on to something new,” he explained.

When asked how long Suntec Singapore expects to take to recover the huge investment sum that went into its “modernisation” programme, Madhok declined to provide the specifics, but revealed instead that the convention centre is “way ahead of its business plan for 2014 and beyond”.