THE newly launched TripConnect will allow independent hotels and boutique properties to bid for traffic to TripAdvisor and drive bookings directly to their websites, an option that was previously only available to OTAs and large hotel chains.

TripConnect is a self-service platform that gives independent accommodation owners the ability to place bids, according to their budgets, for favourable positions in TripAdvisor’s metasearch function, Hotel Price Comparison.

Stand-alone hotels can now add their direct rates and availability to the site and so enable travellers to click directly through to the property’s website to make a booking.

TripConnect is a cost-per-click solution that charges hoteliers when a traveller clicks through to their website or reservation page.

To participate, hoteliers must have a valid Business Listings with TripAdvisor and work with an Internet booking engine that partners with TripAdvisor in providing TripConnect.

Other features offered on TripConnect include automated post-trip review collection through Review Express and revenue tracking services.

RED Planet Hotels has moved its Tune Hotels away from an add-on to an opt-out model, where guests can pick which amenities they do not want rather than choosing ones they do.

This is effective at all 14 Tune Hotels that Red Planet owns, develops and manages in Indonesia, Thailand, the Philippines and Japan. It is also in talks with Tune Group for online sales to mirror the new approach.

By doing so, Red Planet expects to enlarge its client base, capturing agency and corporate business as it expands in Asia.

Tune Hotels Indonesia’s corporate director of sales and marketing, Bina Sembiring, explained the rationale of the reworked approach: “During sales calls in Indonesia, we get clients asking if they needed to bring their own towels and pillows to Tune Hotel.

“Some also commented that after adding on (desired amenities) to the basic price, the rate was not economical anymore…We want to change that (mentality).”

She said that travellers could now choose from two “packaged” room rates, one with breakfast and one without, and guests who want the bare minimum could book online. Rates are higher than the room-only price, but still lower than if add-ons were made, such as air-conditioning, TV, use of the in-room safe, Wi-Fi and bathroom amenities.

Asked if the change was proof that the add-on model did not work, Mark Armsden, senior vice president sales and marketing, Red Planets Hotels, said: “I would not say so, as it did work in the beginning, but we got feedback that people do not want to spend extra time adding on and on, and just want the total package price.”

He added that Tune’s shift in model is “similar to how AirAsia (Tune is part of the AirAsia family) has evolved”. “When the airline was first launched, it was free seating and there were add-on (payments) to book a seat, meals, etc. Now, when you check in a seat is assigned to you.”

There are four Tune Hotels in Indonesia currently, a number set to double next year and projected to hit 40 in five years. Red Planet aims to grow its portfolio of Tune Hotels to 100 properties in the region within five years.

TAIWAN is widening its range of Muslim-friendly travel options as it locks on to the burgeoning markets of Malaysia and Indonesia.

Kathy Yuan, section chief of the internal affairs division of tourism bureau, Ministry of Transportation and Communications of Taiwan (MTCT), said: “We are focused on growing traffic from Malaysia and Indonesia. In order to push these markets, we collaborate closely with the travel trade and invite local media to cover Taiwan.”

In May 2012, Garuda Indonesia resumed Taipei-Jakarta flights, flying daily between both cities.

CT Su, chairman of Taipei International Travel Fair (ITF), pointed out the potential of the Muslim market, saying: “More and more Indonesians travel overseas and 98 per cent of the population is Muslim. That’s a huge market for us.”

Yuan said: “After certifying restaurants this year, we’ll target attractions in 2014 due to rising demand.”

Paul Hsieh, deputy general manager of Edison Tours, observed that more halal food outlets were needed.

Last September, MTCT appointed the Chinese Muslim Association to help with the halal certification of restaurants and hotels. The certificate is valid for one year, with the need for renewal, ensuring service and product quality.

“Currently, our bureau has designed two Muslim itineraries – Taipei-Hualien and Taipei-Kaohsiung. Travel consultants follow our concept and sell these to clients. In future, there will be themed travel concepts, e.g. family travel with theme park visits,” said Yuan.

She added that it was vital for tour guides to undergo training to overcome the language barrier and understand travellers’ needs.

“Taiwan has got lots to offer to our clients. Besides relying on one or two traditional Taiwanese groundhandlers, I am looking for more travel consultant contacts this time,” said Rudy Halim, president of Jakarta-based Istana Tour, who has been promoting Taiwan for the last 17 years.

NICHE travel is gaining traction in Taiwan as the market gains maturity, with over 10 million Taiwanese heading abroad annually and venturing into special interest tours.

Andy Yu, vice president of special interest travel at Lion Travel, shared: “We are pushing three themes namely, cruises, weddings and skiing due to growing consumer interest.”

“In 2013, more international cruise lines will enter the Taiwan market. While this segment is not big, the pie will grow bigger with more choices to come. For instance, Royal Caribbean International, Princess Cruises and Costa Cruises have deployed more new ships from Alaska, Northern Europe and the Mediterranean Sea to Taiwan.”

He added that there were chartered cruises sailing to Yalong Bay in January and February 2014 that would let passengers board at Geelong without flying to other ports.

Getting married overseas is a second trend. Yu said roughly 300 to 400 couples tie the knot overseas each year, but called the small market a lucrative one. “Clients find it efficient to combine the wedding ceremony and photoshoot in one trip. Popular destinations are islands like Bali, Guam and Hawaii. We also observe more traffic to Japan.”

Phoenix Tours, which organises gourmet tours around Europe and Australia for travellers to enjoy Michelin-star cuisine, is putting together tailor-made medical tours for the silver-haired market.

General manager, Anthony Liao, said: “I have a client who did kidney dialysis in South Korea.”

Longhaul travel is also seeing a similar upward trajectory. FlyUSA.com.tw’s project manager, Elaine Lin, said more Taiwanese were choosing to count down to the new year at New York’s Times Square or visit the Grand Canyon.

“We also rolled out a 10-day in-depth cultural tour to the east and west coasts of the US last year. Rather than using a coach bus, clients may travel by private jet within the US and this saves them a lot of time. Moreover, a security check is only required for the first stop,” she explained.

A PAKSE-bound Lao Airlines flight crashed into the Mekong River yesterday afternoon in a tragic accident that is believed to have killed all 49 on board.

According to the aircraft maker in a press release, an ATR 72-600 flying from Vientiane was involved in an accident at around 16.00 (local time) near Pakse, Champasak province.

The ATR 72-600 is a twin turboprop engine aircraft with capacity for 68 to 74 passengers.

Although circumstances surrounding the incident have yet to be determined, Lao Airlines sources said that “the aircraft ran into extreme bad weather conditions” and that “there were no news of survivors at this time”.

A passenger manifest the state-owned airline faxed AP listed 44 people: 17 Lao, seven French, five Australians, five Thais, three South Koreans, two Vietnamese and one person each from Canada, China, Malaysia, Taiwan and the US.

The five crew members on board are also believed dead.

The airline has pledged to provide full assistance into the investigation, which will be led by Lao authorities.

“The concern and sympathy of ATR go to the families, friends and loved ones affected by the accident,” said a statement from ATR.

INDIA is set to extend the validity of business visas and scrap its two-month re-entry prohibition for Chinese travellers, the first time the country is revising its visa laws for China in a decade.

The Indian cabinet is expected to clear these proposals before the week is out, clearing the way for prime minister Manmohan Singh’s signing of a memorandum of understanding with Chinese authorities during his trip to Beijing next week.

Notifications from the Ministry of Home Affairs say that the validity period of multiple-entry business visas will be extended to one year from the current six months. India will also remove the rule barring Chinese visitors from returning within two months of the last visit.

Furthermore, the cabinet is likely to mandate that all conference, project and employment visa applications must be processed within 30 days. Currently, India’s authorities are given an indefinite timeline as they have to seek approval from the Ministry of Home Affairs before issuing visas, a task that takes months.

Commenting on the need to ease visa rules, Niu Qingbao, consul general of China in Mumbai, said: “There are numerous avenues for collaboration. India is an established player in the IT arena. Besides, it has made rapid strides in medical education and healthcare sectors. So, both countries should find ways to join hands.”

Sonal Swamy, director of Mumbai-based Syrisa Travels, said: “China and India are the two biggest markets for business and tourism, and any move to complement each other’s interface is likely to benefit not just the two countries bilaterally but also have spillover benefits for neighbouring countries in Asia.

“We expect a surge in Chinese inbound to India and as more business is facilitated, the number of business travellers and tourists will automatically grow.”

News of India’s intentions follows announcements by the UK earlier this week that it would streamline visa processes for Chinese travellers to increase arrivals (TTG Asia e-Daily, October 16, 2013).

IATA director general Tony Tyler has come out to explain the factors behind the aviation association’s revised projection for the industry this year, attributing the downward adjustment to­ high oil prices, a weak global economy, poor cargo performance and consolidation.

Previously set at US$12.7 billion in June, IATA is now anticipating US$11.7 billion in profit for this year (TTG Asia e-Daily, September 24, 2013).

During a media roundtable held yesterday in Singapore, Tyler said: “Running an airline is tough. And it would not take much in terms of a new tax, increased charge or change in the economic environment to significantly impact the bottom line.

“We expect some (oil) price relief in 2014…with a slight decline to US$105 per barrel from US$109 this year. But let’s remember that in 2004, oil was US$38.20 per barrel.”

According to Tyler, airlines will make a loss as long as global GDP growth is under two per cent. However, he noted: “This year we will see a decoupling of that relationship with airlines delivering a small profit with gross domestic product growth expected to be exactly two per cent.”

Tyler highlighted that Asia-Pacific airlines – while stronger than their European counterparts – “are not having an easy time”. He forecasted Asia-Pacific would earn US$3.6 billion in 2014 due to the continued strength of the domestic Chinese market and benefits of restructuring in Japan, but cautioned that India remained plagued by “high operating costs and infrastructure issues”.

Earlier last week, IATA also welcomed the historic agreement by member states of the ICAO to establish a global framework to curb the industry’s carbon emissions (TTG Asia e-Daily, October 7, 2013).

However, the European Commission has since published new proposals to extend the EU Emissions Trading Scheme to all flights within EU airspace. This would apply from January 1, 2014 until the planned global market-based measure kicks in.

Andrew Herdman, director general of the Association of Asia Pacific Airlines, said in response: “The inclusion of international airlines without the consent of their respective governments is likely to meet with strong opposition, particularly from major developing countries…We cannot afford to jeopardise the good progress that has been made in reaching a consensus on the development of a global market-based measure to be implemented by 2020. That’s where our collective efforts should be focused.”

PATA will launch the pilot PATAcademy at the end of this year as part of efforts to develop human capital.

The first edition will run from December 11 to 14 at the PATA Engagement Hub in Bangkok, and mixes classroom interaction with leading practitioners such as Sukhumbhand Paripatra, governor of Bangkok Metropolitan Administration, and field visits to see best practices in action in and around Bangkok.

PATAcademy is expected to draw between 15 and 20 promising individuals with typically five years’ work experience.

Martin Craigs, CEO of PATA, said the course would give participants a full understanding of the association’s Complete Visitor Economy and “supports the urgent humanware needs of a travel industry that is too often limited by ‘silo’ mentality and fragmented advocacy”.

“The PATAcademy is not in competition with any existing full- or part-time academic courses. It is designed to complement the many offerings of PATA educational institution members,” he said.

Given that the travel industry often suffers labour skills and leadership shortages, “embracing a clear and focused campaign for human capital development addresses core needs of our members”, added Craigs.

BUDGET carrier Scoot has unveiled a third Australian service to its 13^th destination, Perth.

From December 19, Scoot will launch five-times-weekly flights between Singapore and Perth, operated with a Boeing 777-200.

Perth-bound flights depart at 12.50 and land at 18.20, while return flights leave Perth Airport at 19.30 to touch down in Singapore at 00.45 the next day.

The airline has rolled out promotional fares to mark the launch of the new flight, with S$88 (US$71) one-way tickets to Perth, inclusive of taxes. Booking is now available for this special promotion.