TTG Asia
Asia/Singapore Saturday, 17th January 2026
Page 2315

Vodafone entrusts HRG with meeting and venue sourcing needs

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HOGG Robinson Group (HRG) has been awarded the contract to provide a global meeting booking and venue sourcing solution for Vodafone, one of the world’s largest telecommunications providers.

Amanda Hanlin, director of global sales, HRG Meetings, Groups and Events (MGE), said: “We are delighted by the continued success of the HRG MGE team, which is testament to our market leading knowledge, experience and expertise. Vodafone’s comprehensive and extensive tender process enabled us to showcase our full range of capabilities, our creativity and our commercial acumen.

“By awarding us their business, we see a fantastic opportunity for HRG and Vodafone to work in partnership to develop a truly global solution, delivering real savings and value across the meetings management programme.”

HRG has a global network that spans 120 countries.

Hilton KL strengthens MICE courtship with new dining experiences

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HILTON Kuala Lumpur is optimistic of continued incremental growth in MICE business over the next three years, due in part to the hotel’s recent refurbishment that has given it new dining and entertainment outlets as well as efforts in targeting new markets.

Completed in August this year, the hotel’s five new dining and entertainment outlets – Vasco’s, Chambers Bar & Grill, Graze, Oro Cafe and The Lounge – feature new design concepts that engage diners. For instance, all-day dining restaurant, Vasco’s, offer four interactive show kitchens.

A dine-around concept has also been introduced to Hilton Kuala Lumpur’s stable of 11 F&B outlets to meet the needs of business event clients who desire variety in their dining options.

General manager, Daniel Welk, said: “We are aware that organisers are always looking for creative options that offer flexibility and unique experiences.

“Our extensive hotel refurbishment was designed to cater for the evolution of clients’ demand (which is indicating a growing preference) for more than the traditional boardroom-style space. We’re able to offer al fresco settings with natural lighting and an outdoor feel, cosy nooks for break-out sessions and a relaxed, lounge-like environment.”

Welk added that forward bookings for 1Q2014 and 2Q2014 have been encouraging.

He said: “Besides our traditional MICE markets which are domestic, Singapore, Hong Kong and Australia, we are also targeting new ones in the Middle East, especially the UAE and Doha due to direct air accessibility to Kuala Lumpur.

“We get leads from our distribution network which includes Hilton Worldwide sales offices as well as from incentive and meeting planners.”

Fairmont Peace Hotel adds more event venues

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TWO exclusive private dining rooms on the roof terrace and two function rooms at the mezzanine level have been added to the Fairmont Peace Hotel Shanghai’s collection of event spaces.

The roof terrace offers the Scotland Room, a 25m2 space that is reminiscent of a traditional English gentleman’s club, complete with a high ceiling, dark wood panelling, rich upholstery and plush leather chairs; and the England Room, a 35m2 venue.

Adjacent to the roof terrace is the Nine Heaven Hall, which was once used exclusively for the private parties of the hotel’s British founder, Victor Sassoon. It has been perfectly restored to its original 1920s splendour and offers a 270-degree view of the Huangpu River. The two private dining rooms and the Nine Heaven Hall make up the extension of the roof terrace.

Located on the mezzanine level is the Chun Shen Room, a 215m2 space that has been designed with wood panelling and original cast-iron windows to complement the Art Deco style of Fairmont Peace Hotel. Good for up to 100 guests in a banquet setting or 160 in a theatre set-up, this venue offers a compelling view of the Bund.

Adjacent to the Chun Shen Room sits the new Thames Room, a luxurious 110m2 venue overlooking historic Dian Chi Road and Huangpu River. It can accommodate up to 50 people in a banquet set-up.

Both function rooms offer cutting-edge audiovisual technology and high-speed wireless Internet access.

Kyoto’s Yasaka Taxi to provide Wi-Fi-enabled airport transfers

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YASAKA Taxi, a member of Kyoto Convention Bureau and a supplier for high-end incentives, meetings and conferences in the Japanese city, has started to provide meeting delegates with wireless Internet access during airport transfers.

The use of vehicles equipped with Wi-Fi hotspots can be arranged though Kyoto Convention Bureau.

James Widgren, international marketing manager of the MICE bureau, said: “While the rest of the global meetings and events industry debates the importance and quality of Wi-Fi in venues and hotels, event attendees in Kyoto can bask in the knowledge that our suppliers are always looking to go one step further.”

He added: “This initiative has been welcomed by organisers, who recognise the need for their delegates to stay in touch – and in particular to check their emails after a flight.”

Starwood Bali Resorts Collections makes 2 new appointments

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STARWOOD Bali Resorts Collection has announced the appointment of Lillian Tan as cluster director of sales & marketing and Marlieke Janssen as cluster digital marketing manager.

Malaysian-born Tan has more than 18 years of experience under her belt, having started her career at Shangri-La Hotel, Kuala Lumpur before joining Starwood Hotels & Resorts. She has worked in Thailand and China.

Tan will oversee the opening of two new Starwood properties in the coming years – The Westin Ubud Resort & Spa and The Sarasvati, A Luxury Collection Resort & Spa.

Janssen started off in Carlton Beach Hotel in Scheveningen, to which she later on returned to embark on her career in reservations, revenue and sales and marketing.

She moved to Jakarta in 2012 to work for The Media Hotel & Towers as the online marketing manager.

Destination Asia appoints product and contracting manager Laos

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THONGVANH Chantavilay has been named Destination Asia’s new product and contracting manager for Laos.

In his new role, Thongvanh will be responsible for developing and innovating new products across Laos, managing the contracting department, customer service and communication with customers, and monitoring and inspecting new and existing products.

Thongvanh brings a wealth of experience in the tourism industry, including employment in the sales, reservations and operations departments with various DMCs across Laos.

Tourism stalwart Julia Noordraven dies

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JULIA Noordraven, a veteran in Indonesia’s tourism industry, passed away in Kuala Lumpur last night at the age of 81. The funeral takes place today in Bandung.

Julia had spent two days in Kuala Lumpur being treated for a heart problem in the city’s State Heart Institute.

Julia was president director of Vista Express Tour & Travel, one of Indonesia’s pioneering travel companies. Vista Express, which has been in business since 1973, helped to open up Indonesia as a port of call in the early 1990s.

Indah Wisata Melawai Chapter’s travel consultant, Theo Setlight, who had been with Vista Express then, remembers Julia as a “hands-on” leader.

He said: “(The port openings) started when the company won business from Hapag-Lloyd. MS Europa was the first cruise ship visiting Ambon (Maluku). After that, new destinations followed such as Agats (West Papua) and Bitung (North Sulawesi), which were remote places with no proper facilities for cruises.

“This happened because of Julia’s eagerness to show off Indonesia’s exoticism, her leadership and determination in putting out the best service. She had always been hands-on with the preparations.”

India-Slovenia flights to increase with Air India, Adria Airways deal

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SLOVENIA-BASED Adria Airways yesterday inked a codeshare pact with Air India, weeks before the planned launch of a jointly operated New Delhi-Ljubljana service.

The agreement was signed by Rohit Nandan, chairman and managing director, Air India, and Mark Anzur, CEO, Adria Airways, in New Delhi.

Said Anzur: “We will have daily flights from New Delhi to Ljubljana with a stopover in Frankfurt. Air India is the operating carrier for New Delhi to Frankfurt, and Adria from Frankfurt to Ljubljana. We are hopeful that air traffic between both countries will witness an increase with the codeshare agreement, thus strengthening our tourism ties.”

The service is expected to commence by the second week of December. Indian arrivals to Slovenia numbered 5,000 in 2012.

Adria is a member of Star Alliance, a point of significance for Air India, which is keen to join the alliance.

Air India, Aerodrom Ljubljana and Adria had previously signed an MoU in June 2012 to forge greater cooperation and improve traffic between the two countries, clearing the way for yesterday’s codeshare agreement. Earlier this year Adria also appointed Dex Aviation as its general sales agent for India (TTG Asia e-Daily, March 26, 2013).

Pelican rolls out social-booking capabilities for hotels

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PELICAN Hotel Solutions is serving up a new solution that will allow hotels to harness the power of social media to attract potential guests.

This takes the shape of a widget that can be added to hotel website booking pages, through a tie-up with social seating and booking platform SeatID.

Potential guests log into their choice of social network, Facebook or Linkedin, and are shown a list of social network contacts who have stayed at the hotel, user comments, the number of likes, and evidence of multiple bookings.

According to Pelican, this represents the first implementation of social widgets for ticketing and booking websites in the hospitality industry, and is already in use by Wharney Guang Dong Hotel Hong Kong.

Hartono Liman, CEO of Pelican Hotel Solutions, commented that social booking is “one of the latest and most innovative trends in online booking”.

Malaysia drums up regional publicity with week-long fam

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TOURISM Malaysia is running a special week-long programme for tour operators, celebrities and the media from around South-east Asia this week, the country’s largest source of tourists.

Known as the ASEAN Explore Quest Malaysia 2013, the NTO has invited 92 people to participate in the trip and explore Malaysia’s various destinations. The programme, held in conjunction with the upcoming Visit Malaysia Year (VMY) 2014, began on Monday and will end on Sunday.

Mirza Mohammad Taiyab, director-general of Tourism Malaysia, said: “With good land connectivity, an established network of low-cost regional airlines and a growing trend of impulse travel among urban working adults and families, South-east Asia will remain by far the top source market for Malaysia’s tourist arrivals in the coming years.”

He described the week-long programme as an “educational tour” as participants will get a first-hand experience of the tourism products in Kuala Lumpur, Perak and Langkawi. “Throughout the journey, participants will be exposed to various tourism elements such as local cultures, heritage, nature and luxury tourism.

“By giving travel consultants a first-hand experience of the various parts of Malaysia, we hope they can provide exciting and attractive holiday packages, while the media can share first-hand experiences with their readers and South-east Asian celebrities can help to boost the promotion of the country’s tourist destinations and raise awareness of VMY 2014 through social media and their fan clubs.”

Krizia Tan, manager at Davao-based Travel Best Guide, said she would be able to better promote Malaysia to her customers and come up with innovative packages having experienced the attractions first-hand.

Arrivals from South-east Asia last year numbered 18.8 million, or 75.1 per cent of the 25 million tourists to Malaysia. The country is aiming for 28 million arrivals to Malaysia during VMY 2014, of which 20.6 million are expected to come from the region.