TTG Asia
Asia/Singapore Tuesday, 7th April 2026
Page 2286

Chinese agencies stop tours to Malaysia

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MALAYSIAN inbound operators handling the Chinese market have reported many cancellations for tours in April and May, while the NTO has suspended activities on the tourism front in deference to lives lost in Malaysia Airlines’ flight MH370 as search for the wreckage continues.

Speaking to TTG Asia e-Daily, Hamzah Rahmat, president of Malaysian Association of Tour and Travel Agents said a meeting with members handling the Chinese inbound market will be called to gauge how badly business has been affected. He added: “I strongly believe this is temporary and things will get back to normal in a few weeks.”

Meanwhile, inbound business from China has been affected. Sunflower Holidays managing director, Mint Leong, said she has received cancellations for more than half her forward bookings for April and May.

“The cancellations are coming from all over China and are not restricted to Beijing. Some Chinese outbound travel consultants have stopped selling Malaysia,” she said.

Bernard Low, Freestyle Holidays’ managing director, also had more than 50 per cent of bookings for April cancelled and believes that forward bookings for May will be few. However, he was optimistic that tourism would recover “once the aircraft is found and there is closure for the families”.

Mohamed Nazri Abdul Aziz, minister of tourism and culture, said the Visit Malaysia Year2014 campaign in China has been stopped “until there is a definite conclusion to the fate of MH370”, Malaysian daily New Straits Times reported earlier this week.

Adam Kamal, deputy president of the Malaysian Inbound Tourism Association, commended the Ministry of Tourism and Culture Ministry’s move, saying: “It is the right thing to do taking into consideration the sensitivities of families. Meanwhile the resources put in the China market can be utilised in other markets.”

The Twin Towers Alive 2014, a concert to mark the Formula One Grand Prix weekend in Kuala Lumpur, was also cancelled out of respect for MH370 victims following the announcement that the flight had ended in the southern Indian Ocean (TTG Asia e-Daily, March 25, 2014). The concert was originally scheduled for today and tomorrow.

Hyatt announces 20 Hyatt Place, Hyatt House properties for China

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HYATT Hotels Corporation will introduce its Hyatt Place and Hyatt House brands to China beginning this year, with over 20 properties in the development pipeline.

The upscale Hyatt Place, and Hyatt House – targeted at long-staying guests – join four other Hyatt brands represented in China.

The first to open under the Hyatt Place brand is Hyatt Place Shenzhen, Dongmen, whose launch in 2Q2014 also signals the introduction of the brand to the Asia-Pacific region. Hyatt Place Shenzhen offers guests free Wi-Fi, a 24-hour gym and a Cozy Corner, among other facilities.

Hyatt Place hotels will land in Shenzhen, Foshan, Kunming, Beijing, Shanghai, Tianjin, Chongli (Hebei province), Wuxi, Luoyang, Moganshan (Zhejiang province), Sanya and Anshan (Liaoning province).

Hyatt House properties are scheduled for development in Shenzhen, Sanya, Shanghai and Wuxi.

New partnership kicks off Best Western’s expansion in Sri Lanka

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BEST Western International has teamed up with Sri Lankan company Elyon Hotels to launch a series of hotels across the country, with the aim of adding a total of 700 rooms to its portfolio within five years.

The two parties will open the 60-room Best Western Elyon Colombo this summer. The city hotel will offer an all-day dining restaurant, specialty restaurant, bar, room service, fitness centre, meeting space and free Wi-Fi.

The opening kickstarts Best Western’s expansion plans in Sri Lanka under the new agreement, which will see Elyon identifying opportunities for new hotels. These will likely come up in destinations such as Colombo, Kandy, Mirrisa and Tangalle.

Best Western has set a target of more than four hotels and 400 rooms within the next three years and 700 rooms in five years.

Best Western’s vice president of international operations for Asia & the Middle East, Glenn de Souza, said: “The recent economic boom following the end of three decades of war has seen Sri Lanka develop rapidly.”

“Driven by strong interest from India, China, the Middle East and Europe, international visitor arrivals to Sri Lanka have been growing exponentially in recent years, reaching one million for the first time in 2012. This is expected to reach 1.5 million visitors in 2014, and as an international hotelier, Best Western has a duty to provide to this soaring number of travellers with quality accommodation options.”

Accor to manage Sentosa Resort & Spa

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ACCOR has clinched a deal for what’s likely to be a second Sofitel in Singapore and the property in question is the Sentosa Resort & Spa, which was snapped by the Royal Brothers Holdings in August last year.

Royal Brothers also owns the 134-room Sofitel So Singapore, which is opening in May. It paid a premium for this landmark building along Robinson Road, which is the former Ogilvy Centre. It is understood to have forked out easily above S$200 million (US$158.6 million) for the 215-room Sentosa Resort & Spa, an established, well-designed hotel whose origins could be traced back to Amanresorts’ Adrian Zecha and company, and which later became The Beaufort Singapore.

Sources said it is likely that the Sentosa resort property will be branded as a Sofitel, not a So. An official announcement will be made on April 16.

News of Accor’s new property on Sentosa Island was broken by TTG Asia at this year’s ITB Berlin. Sofitel So Singapore will work hand-in-hand with its new sister hotel and direct MICE traffic there, given its existing MICE facilities (TTG Asia e-Daily, March 18, 2014).

Conrad Macao to take meeting planners to bed with new promotion

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A NEW campaign by Conrad Macao, Cotai Central is giving meeting planners a chance to take home a bed worth US$5,000 for free when they book a residential meeting with at least 100 cumulative room nights by the end of July.

To qualify for the Take Me to Bed promotion, meetings must be valued at US$40,000 and include a full-day meeting package that costs HK$680 (US$87) per room. The meeting must also be held by December 31, 2015.

Besides Take Me to Bed, Conrad Macao is offering a variety of packages that suit events of all kinds.

The Meetings More Rewarded programme offers various perks, including five per cent off the master bill and welcome entertainment performance, to groups that consume at least 25 rooms and a meeting package for one night. Bookings must be made by August 31 this year and held by December 31, 2015.

The Intimate Meetings programme gives away one room with every 10 Deluxe Rooms or Suites booked. Meetings must be contracted by December 31, 2014 for arrivals by December 31, 2015.

Email conrad.macao.sales@conradhotels.com for more information.

Mandarin Orchard Singapore puts new club lounge in a prime spot

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A NEW executive club lounge has opened on levels 38 and 39 of Mandarin Orchard Singapore, taking over the location of the hotel’s iconic revolving rooftop restaurant.

Meritus Club Lounge at Top of the M features a separate reception and meeting rooms on the lower level while the upper floor has a main dining area for 95 guests. Meritus Club guests can enjoy a 360-degree panoramic view of the city skyline through floor-to-ceiling glass windows as well as all-day culinary refreshments.

To meet business meeting and conferencing needs, an eight-seat boardroom is available. It is fitted with state-of-the-art audiovisual capabilities, high-speed Internet connectivity and overhead projection.

Marriott Hotel Manila appoints convention sales chief

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JOY Florentino has joined Marriott Hotel Manila as its first director for convention sales, in anticipation of the January 2015 opening of the 6,800m2 Marriott Grand Ballroom and 228-room Hotel Tower.

Florentino has a strong background in the MICE trade. She is a certified meeting planner, former associate vice chair of the California Society of Association Executives and past president of Meeting Professionals International, Sacramento Sierra Nevada Chapter.

She also worked with Marriott International as director of sales for the Sacramento Area Cluster and senior market account executive for Western Mountain Pacific Sales where she implemented strategies for identifying key association accounts.

Oakwood, Travelport back CTW Asia-Pacific with sponsorship

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CTW Asia-Pacific, an annual conference and exhibition for the region s corporate travel professionals, has sealed a sponsorship deal with accommodation and hospitality specialist, Oakwood Worldwide, and global travel technology, solution and service provider, Travelport.

Explaining the company’s decision to put its money behind the trade show, Oakwood Worldwide managing director, Craig Ryan, said: “The event’s ability to attract valuable decision-makers involved in corporate travel procurement has been the key motivating factor in our leap to be a first-time CTW Asia-Pacific sponsor.

“The show has proved to be a very important one in the annual calendar of corporate travel managers in Asia-Pacific. Being a sponsor ensures we are able to directly engage and better acquaint the industry with the Oakwood Worldwide brand and its suite of accommodation solutions.”

Sharing the same sentiments is returning sponsor Travelport. Corporate account director, Dirk Mertens, said: “By exclusively hosting a segment for the event’s attendees, we had a captive platform to interact with corporate travel professionals from around the region. As a result of this direct engagement, we gained a deeper understanding of the needs of business travellers.”

He added: “Returning as a sponsor enables us to meet with new corporate professionals and build on the working relationships we had forged with this sector in 2013.”

CTW Asia-Pacific is organised by TTG Events, a division of TTG Asia Media. It will be held from September 30 to October 2 at the Bangkok Convention Centre at CentralWorld.

Staging Connections appointed audiovisual supplier for Merivale

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FOLLOWING an intensive tender process, Staging Connections has been given the contract to provide all audiovisual requirements at Ivy Ballroom and the Sunroom, venues under Australian hospitality and entertainment company, Merivale.

According to a press release, Staging Connections was chosen for its “varied experience and global reputation for delivering engaging event solutions”.

The Ivy Ballroom is a 509m2 open plan venue in the middle of Sydney’s CBD. It boasts six-metre high ceilings with white chandeliers. The full Ivy compound provides additional bookable spaces such as a lawn and a terrace, and various dining outlets.

Destinations need a new marketing approach for meetings: MCI’s Cerezales

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THE existing marketing model to attract meetings is “broken” and destinations must adopt new methods, according to MCI Group COO for Asia-Pacific, Oscar Cerezales.

“Current strategies are not client-centric. Corporation and association event planners (have) a completely different approach,” he said in the new Global Report on the Meeting Industry which was presented by the UN World Tourism Organization at its headquarters in Madrid last Thursday.

Calling for destinations to “reinvent the game”, Cerezales noted that almost 90 per cent of destination management organisations/convention bureaus “cannot (make) quick decisions as they belong to regional or national tourism bodies… therefore the number of levels of bureaucracy can make decision-making extremely complicated”.

Cerezales also observed that destinations are still using traditional marketing strategies that “have not been updated for 20 years” with limited use of new technologies or “smart and social media campaigns”.

He suggested that destinations could develop a brand for meetings and to “position themselves” as how the Scandinavian members of ICCA had done by claiming to be the world’s first sustainable meetings region.

There are now too many destination management organisations/convention bureaus, he opined, leading to a “stretching of resources (that) does not provide a high level of efficiency”.

He also urged destinations to be better funded and more technologically friendly.

According to Cerezales, destinations will eventually become “the owners of events”, a change that will coincide with “an explosion in the number of events” that will be “smaller and more targeted to suit the locality, which often means they fly under the radar of destinations where the focus is big is best”.

In introducing the report, UNWTO secretary general Taleb Rifai said that with business events accounting for a quarter of travel, it was important that the sector be seen “not just as a product but a collection of many products” as it links with other trading sectors in a local economy.