TTG Asia
Asia/Singapore Friday, 3rd April 2026
Page 227

Virtuoso Luxe Report 2025 reveals the future of luxury travel

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The 2025 Virtuoso Luxe Report, based on insights from Virtuoso’s global network of luxury travel advisors, has revealed key trends for the year ahead. It shows a rising demand for transformative experiences, fuelled by adventure and a desire to build deeper connections with family, friends, and new destinations.

In 2025, Virtuoso clients will continue to prioritise exploration and personalised experiences, but with a growing focus on maximising value without compromising quality. While luxury travellers are still willing to spend more, they are increasingly mindful of rising costs and want to ensure their investment enhances their travels, making their relationship with a trusted travel advisor even more essential. Half of Virtuoso advisors surveyed expect a slight rise in travel demand next year, with 20% anticipating a significant increase. Additionally, 55% predict a modest uptick in spending per trip, while 28% expect prices to remain steady.

Portugal tops the destination list this year, thanks to its mild climate, cuisine, and scenery, especially in the Azores, pictured

The report identified five key trends highlighting how upscale globetrotters are establishing their influence in the travel-sphere for 2025.

1. Iceolated escapes
The “coolcation” trend shows no signs of slowing down, as more travellers request cold-weather destinations to escape the rising temperatures and avoid crowds. Antarctica, with its expanding cruise options and icy landscapes, has surged in popularity, climbing from fifth place last year to second among the top destinations to watch. Norway and Iceland also rank in the top five, reemphasising the trend toward northern European countries. This shift is largely driven by climate change, with nearly half of advisors reporting that their clients are altering their plans due to its effects. 78% of advisors say clients are opting for shoulder season or off-peak travel, while 76% say they now favour destinations with more moderate weather – up five points from last year.

2. Sailing solo
Travellers seeking freedom and flexibility have no hesitation going it alone, and cruising is proving to be a key trend among the solo set, with expedition, ocean and river cruises ranking among the top travel experiences for the coming year. Promoting personal growth and self-reliance, solo cruising allows individuals to navigate new adventures at their own pace, while also enjoying camaraderie with other passengers if desired. Solo cruising can provide a sense of security, as small-ship cruises allow excursions alongside like-minded companions in more intimate groups. Many cruise lines now cater to solo voyagers with special deals, dedicated hosts and fun social activities, making it easier to connect with fellow passengers.

3. Born to be mild
Adventure and wellness continue to be significant motivators, but in 2025, upscale travellers will pursue a harmonious balance of exhilaration and relaxation. While some venture to the extreme frontiers of Antarctica and Alaska, others are drawn to destinations like Morocco, Costa Rica and Bhutan, where physical activity meets holistic wellness practices. These “softer” adventures not only cultivate personal accomplishment but give travellers the chance to unwind and recharge, leaving them refreshed and ready for their next big adventure.

4. You tell me travel
Rather than sticking to well-worn bucket lists, travellers are finding new inspiration in documentaries, books, beloved films and recommendations from friends and family. TikTok continues to wield significant influence, showcasing lesser-known destinations through rapid-fire clips. However, nothing compares to the expertise of travel advisors, who note that clients are increasingly asking, “Where to next?” instead of naming a specific destination.

5. Palate and place
Culinary experiences have become a crucial element of luxury travel, and globetrotters are prioritising gastronomic discoveries that showcase the authentic local flavours and unique traditions of the places they visit. High-end visitors want meals that go beyond traditional dining, with an emphasis on experiences that immerse them in a destination’s culture through its cuisine – think food tours, hidden markets and one-of-a-kind eateries, like the best food trucks and street vendors. As a result, some advisors report spending weeks, even months, curating the ideal culinary immersion for their clients to savour.

Key findings from the 2025 Virtuoso Luxe Report, as measured across more than 50 countries, revealed that Portugal has risen to top the list of destinations after finishing fourth last year. The destination’s appeal has broadened thanks to its mild climate, flavourful cuisine and stunning scenery, particularly in the Azores.

Meanwhile, classic favourites – Italy, France and Greece – continue to dominate as top international destinations. Paris holds steady as the preferred city, but Tokyo’s momentum has carried it into this year’s top five. Japan was also named a favourite among families, offering unique cultural experiences like ryokan stays and tea ceremonies, alongside family-friendly attractions such as the upcoming Universal Expo and the Studio Ghibli Museum.

Croatia remains popular, with Dubrovnik still drawing crowds, but there’s growing interest in lesser-known spots like inland Istria, especially among gourmet enthusiasts who are looking to go beyond the obvious to enjoy truffle hunting and wine tasting.

The report also shared the top aspects of sustainable tourism, namely wildlife conservation/interaction, avoiding over-touristed destinations, booking with companies that employ locals, giving back to/supporting local communities, and conservation of land and the environment.

View the full report here.

Qantas rolls out new distribution model to enhance service for agents and customers

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Korean Air receives final approval from European Commission for Asiana merger

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The European Commission (EC) has completed its review of Korean Air’s merger with Asiana Airlines on November 28, confirming that Korean Air has met all conditions set by the EU competition authority.

In February 2024, the EC granted conditional approval for the merger, with two key requirements: ensuring stable operations of a remedy carrier on four overlapping European routes (Barcelona, Frankfurt, Paris, and Rome) and the divestiture of Asiana’s freighter business.

Korean Air aims to conclude its merger with Asiana Airlines before the end of the year

Korean Air has designated T’way Air as the remedy carrier for the European routes, committing to provide operational support, including aircraft, flight crew, and maintenance services.

Additionally, Air Incheon has been approved as the purchaser of Asiana Airlines’ freighter business.

Korean Air has submitted the EC’s final approval to the US Department of Justice and plans to complete the transaction by end-December this year.

Lanson Place Parliament Gardens introduces donation initiative for The Salvation Army

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Lanson Place Parliament Gardens, which celebrated its grand opening on November 26, is marking its Melbourne debut by launching a community-focused initiative that honours its heritage while supporting The Salvation Army’s impactful work across Australia.

Its Rounding Up for the Salvos donation drive, invites guests to round up their bills, with the additional amount going directly to The Salvation Army’s community programmes, underscoring Lanson Place’s commitment to community involvement.

The donation drive invites guests to support The Salvation Army’s community programmes; Marcus Packham (centre) and the Lanson Place Parliament Gardens team, pictured

Guests staying at the 137-key Lanson Place Parliament Gardens will have the opportunity to participate in this initiative throughout their stay, knowing that each rounded-up dollar contributes to the Salvos’ mission to assist vulnerable Australians.

Marcus Packham, general manager of Lanson Place Parliament Gardens, shared: “Our Rounding Up for the Salvos initiative is an important and meaningful way for us to support The Salvation Army’s incredible work. This partnership celebrates the history of our new home while giving back to those in need, so we invite our guests to join us in making a difference within our community.”

Countdown to the new year with Marina Bay Singapore

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The Marina Bay Singapore Countdown returns for its 20th edition with a series of festivities to usher in 2025, and this year is part of the island-wide ONE Countdown events organised to celebrate Singapore’s 60th birthday.

Festivities have already begun at Marina Bay with illumi – one of the world’s largest light and multimedia show that has landed in Singapore for the first time, which will feature a special New Year’s Eve experience where visitors can picnic under the stars amid light displays as they countdown to midnight.

Marina Bay lights up the night with festivities this December

Enjoy live performances by home-grown talents at Esplanade – Theatres on the Bay throughout December, as well as a new series of Brightening Lives light projections on The Fullerton Hotel Singapore, featuring artworks by artists with disabilities, from December 26 to 31. Running every 15 minutes from 20.00 to 22.30 (until 22.45 on December 31), the artwork projections will collectively tell a story of tenacity, resilience and progress. Some of these artworks have been featured as merchandise by ART:DIS to support artists with disabilities.

As a finale, Marina Bay’s annual 30-minute fireworks display will light up the sky around the Bay on New Year’s Eve, starting at 23.00 and ending with a grand finale at midnight, lighting up the sky as revellers welcome 2025.

For more information, visit Marina Bay Singapore Countdown.

New hotels: The Sira, a Luxury Collection Resort & Spa, Homm Souvannaphoum Luang Prabang and more

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The Sira, a Luxury Collection Resort & Spa

The Sira, a Luxury Collection Resort & Spa, Indonesia
Nestled in the heart of West Nusa Tenggara province in Indonesia, The Sira, a Luxury Collection Resort & Spa stands overlooking Mount Agung, with places like Tiu Kelep Waterfall, Bayan Old Mosque, and Sukarara Weaving Village nearby for guests to explore.

Just a 90-minute drive from Zainuddin Abdul Madjid International Airport, the resort features 46 suites and 14 pool villas, as well as the 1,400m² Beach House that comes with three bedrooms and a private plunge pool with direct beach access, and the Presidential Suite that is a two-story sanctuary with a full-sized rooftop infinity pool and three bedrooms.

Facilities comprise F&B venues, fitness centre, outdoor infinity pool, spa, and a dedicated event space.

Homm Souvannaphoum Luang Prabang

Homm Souvannaphoum Luang Prabang, Laos
Once the residence of Prince Souvanna Phouma, Laos’ former prime minister, Homm Souvannaphoum Luang Prabang showcases a distinct blend of French colonial architecture with traditional Lao design.

Featuring 24 rooms with private balconies, the conserved mansion is surrounded by tropical gardens, a spa, and swimming pool – there is also an all-day-dining restaurant.

The nearest markets and local attractions such as the Mekong River and Mount Phou Si are minutes away by foot. Guests can also pedal around the UNESCO World Heritage site and nearby villages at their own pace through the hotel’s complimentary bicycle rental.

A key highlight is the large destination board on display in the lobby, which shows an atlas of travel collage and ideas from Hommates – associates who work in Homm hotels – with guests having the opportunity to share their own photos on to the board.

Four Points Flex by Sheraton Osaka Umeda

Four Points Flex by Sheraton Osaka Umeda, Japan
Four Points Flex by Sheraton Osaka Umeda is situated right in the city, offering easy accessibility with both the subway and train services less than a five-minute walk away.

The hotel boasts 220 rooms with complimentary Wi-Fi, with a range of double, twin, or single rooms.

It also has a coin-operated laundry, vending machine, ice dispenser, and water dispenser on-site, as well as restaurant.

Modena by Fraser Vinh Yen

Modena by Fraser Vinh Yen, Vietnam
Just a 50-minute drive from Hanoi, Modena by Fraser Vinh Yen is the first hotel residence in the Vinh Phuc province of Northern Vietnam, home to numerous cultural and historical sites, such as the Vinh Son Pagoda and the Hoa Lu Ancient Citadel.

The hotel features 88 serviced apartments comprising studios and one- to three-bedroom units, which are equipped with a kitchenette, separate large living and dining areas.

On-site are an all-day dining restaurant, a 160-seat cinema, outdoor pool, two sauna rooms, gym, and a kids’ indoor play area.

Foodies will enjoy exploring the famed Kim Ngoc Food Street, while golfers will appreciate the short 30-minute drive to three of the largest golf courses in Vinh Phuc, namely Thanh Lang Valley Golf & Resort, Dai Lai Golf Club, and Tam Dao Golf & Resort.

Leading the way

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When did you become involved with Miki Travel Online?
Before my tenure at Miki, I was employed by a competitor, working in the European tour operator business. Miki Travel’s founder invited me to join and develop its brand outside Japan, so I became a founding member of Miki Travel in Asia in 1993, responsible for the group’s business development in the Asian market. I assumed the role of CEO for the e-Business Division in 2017, which focused on the development of the FIT hotel wholesaling, thanks to the management’s foresight in pursuing business diversification. Two years later, I set up Miki Travel Online, an independent legal entity, to focus on the development of the emerging Bed Bank business globally.

What is your role and vision?
My vision focuses on business transformation and fostering partnerships, (as well as) to accelerate the business transformation and ensure we maintain a leading position, particularly in the post-pandemic landscape.

With over 57 years of history, our company is built on strong traditions, such as exceptional service and reliability; however, it is essential to expedite change, by integrating technology and automation, in order to preserve our competitive edge. Transforming from a traditional agent to an online business involved many changes, but not to our edge—quality service standards, delivery, reliability, and our historical background. With my professional background primarily in sales and business development, I firmly believe in the importance of trust and partnership.

What has Miki Travel Online specialised in, and why has it decided to expand now?
Miki Travel Online was launched in 2014 and concentrates on the burgeoning eBusiness sector, a rapidly expanding segment of e-Commerce. Although there were plans for expansion, these were delayed due to the pandemic. Currently, we are accelerating our action plan to resume our expansion efforts. Miki Travel Online operates globally with a workforce of over 200 employees across various locations, including Hong Kong, China, Japan, South Korea, Thailand, Singapore, Malaysia, Indonesia, the UK, Europe, Dubai, the Middle East, and the Americas, with a 24/7 operation and customer service centre situated in the Philippines.

Briefly explain its business model, positioning and strategy.
The business model of Miki Travel Online is evolving in response to changing consumer behaviours and the dynamic travel landscape, particularly in the post-pandemic era. It is imperative for us to adapt swiftly to remain competitive. The younger generation, along with advancements in technology, is driving significant changes in the industry, leading to a decline in traditional group tours and in-person bookings through travel agents. This shift necessitates a transformation of our business model to align with current trends while maintaining our commitment to customer satisfaction, which has been a hallmark of our service. In fact, Covid accelerated this trend, with our e-business accounting for 80 per cent of traffic during the pandemic, while group business was virtually non-existent at its peak.

Currently, group business accounts for 60 per cent, while online business represents 40 per cent.

Our strategy for business expansion will focus on scalability, market diversification, and the integration of technology. We aim to leverage fintech solutions and AI to enhance operational efficiency and optimisation. For instance, AI helps us in several ways, such as matching demand with supply, advising us when to price high or low.

As a regional hub, what role will your office play? How will it help boost trade partnership?
Our office in Hong Kong plays a crucial role in financial functions and overall management. Its strategic location strengthens trade partnerships and enhances our ability to serve clients worldwide effectively.

We wave our flags in big international events like World Travel Market, ITB and Arabian Travel Market and exhibit at regional shows like ITB China. In the past, we have remained behind the scenes and seldom invited trade partners to join our events. However, (moving forward) we plan to engage with our partners more frequently to reinforce suppliers’ confidence and enhance our market understanding. For instance, the grand opening of MTO’s new office in late September unprecedentedly invited our business partners, travel agents and hotel suppliers from Hong Kong and Shenzhen. We are deeply grateful for the relationships we have built in this region, which have been instrumental to our success. We look forward to forging even stronger ties through future events such as seminars, award presentations, or workshops for exchange.

Regarding innovative solutions, what initiatives has Miki Travel Online undertaken or plans to invest in to enhance its Bed Bank and booking system?
Technology is a crucial driver for Miki Travel Online, and we are committed to investing in system development to streamline the entire process, from sourcing to payment settlement. We are incorporating AI technology for data analysis to better understand and bridge the gap between sourcing and distribution, with a focus on demand and supply matching. A key feature will be the implementation of dynamic pricing to enhance the booking conversion rate.

Please outline your expansion strategy for the next 12 to 24 months in the region.
The business has shown significant recovery post-pandemic, nearing pre-pandemic performance levels. The FIT and online sectors present substantial opportunities, driven by evolving traveller behaviours and a technology-oriented environment. Our primary focus is to broaden our product offerings and inventory to align with market demands and continue to enhance distribution to meet customer expectations. This will be achieved by strengthening our sourcing team and connectivity solutions, while simultaneously increasing distribution resources for new market development, particularly in the Middle East, India, Latin America, and South-east Asia.

Our objective is to elevate our business volume to maintain our market position and strengthen our partnerships.

Plaza Premium Group, Adelaide Airport to launch Flight Club Adelaide

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Plaza Premium Group (PPG) and Adelaide Airport have signed an agreement to launch Flight Club Adelaide, marking PPG’s first domestic terminal experience in Oceania and the debut of the Flight Club brand in the region.

Set to open in mid-2025, Flight Club Adelaide will be located in the domestic departure hall at Adelaide Airport, Flight Club Adelaide will provide travellers with a comfortable space to relax, dine, and recharge, complementing the success of the existing Plaza Premium Lounge in the international terminal – all at an affordable price.

Plaza Premium Group teams up with Adelaide Airport to launch Flight Club Adelaide, set to open in 2025

Aligned with PPG’s Proudly Local initiative, the Flight Club experience will feature a range of offerings crafted from locally sourced ingredients, giving guests a taste of the region in an aviation-inspired setting.

Song Hoi See, founder and CEO of PPG, stated: “Australia has always been an important market for PPG, and we have been growing since we opened Australia’s first independent international airport lounge in Brisbane in 2016. Given that a substantial proportion of flights flying through Adelaide are domestic and this market is still growing, we believe there is a rising demand for airport hospitality experiences.”

Poh Kiat Lee, regional general manager, Oceania, added: “This project marks another significant step in our expansion both domestically and globally. Our vision with Flight Club Adelaide is to create an innovative experience that captures the essence of South Australia and brings value to a diverse range of travellers.”

Further updates on Flight Club Adelaide will be shared closer to the launch date.

British Airways unveils new First Class experience

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British Airways has introduced its brand-new First Class seat, part of the airline’s A380 retrofit plans, set to take flight in mid-2026.

The new seat features ultra-wide seating with a bed length of about two metres, a multi-purpose ottoman, a stowable table, a 32-inch 4K TV screen, and adjustable mood lighting. Passengers can fine-tune their comfort with the touch of a button within a cocooned 1.5m curved wall for maximum privacy.

British Airways’ new First Class seats ensure complete privacy and comfort

For those travelling together, the divider in the centre of the cabin slides open to create a shared lounge space, while the stowable tables enable ‘buddy dining’ with a companion.

The cabin’s flowing design also enhances convenience, with dedicated personal luggage space allowing passengers to easily settle in before their flight. The suite is further equipped with ambient lighting, window blinds, and soft panelling that helps absorb sound, providing a sense of total privacy.

Passengers can also take advantage of a new ‘do not disturb’ function via the wireless control tablet, notifying the crew if they wish to maximise rest during the flight.

Additionally, First Class customers enjoy exclusive benefits, including access to lounges, fast-track security, and use of the First Wing at Heathrow.

As part of its ongoing seven billion pounds (US$8.8 billion) transformation, British Airways has already rolled out over 120 initiatives aimed at enhancing the customer experience, from new shorthaul seats to free Wi-Fi messaging on board and refreshed lounges across its global network.

Indulge in festive cheer at Meliá Chiang Mai

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Meliá Chiang Mai is celebrating its third festive season with sky-high parties, vibrant buffets, and four-course dinners this Christmas and New Year’s.

Housing the city’s highest rooftop bar boasting city views, Meliá Chiang Mai has lined up the following events, such as mulled wine servings to a backdrop of classic holiday melodies at the Ruen Kaew Lounge between 17.00 and 22.00 from December 1, 2024 to January 31, 2025; a Christmas Eve Dinner Buffet at Laan Na Kitchen on December 24, complete with a gift-toting Santa Claus and live band – priced at 2,699 baht (US$78.45) for adults and 1,499 baht for children under 12; a four-course Northern Thai set dinner marking Christmas Day on December 25 priced at 1,999 per pax, that comes with a glass of house wine; a New Year’s Eve Buffet taking diners on a culinary journey around the globe accompanied by live entertainment; and complimentary access for children to the kids’ club on the hotel’s second floor.

Feast on Christmas Eve at Meliá Chiang Mai’s Laan Na Kitchen

The hotel will also ring in 2025 with a bang as fireworks light up the sky at MAI The Sky Bar’s Sky High New Year’s Eve Countdown Party from 19.00 to 01.00, with an entertainment line-up featuring band 3D, DJs and drag queens from Blow Entertainment, and a chance to win prizes. Tickets are 2,500 baht per person on the Lower Rooftop including F&B credit and 3,000 baht per person on the Upper Rooftop, also with F&B credit.

Then on New Year’s Day, enjoy a four-course Thai set dinner at at Mai Restaurant & Bar priced at 2,568 baht per person that comes with a glass of house wine.

For more information, visit Melia Chiang Mai.