TTG Asia
Asia/Singapore Friday, 24th April 2026
Page 2248

Miri boosts tourism infrastructure to get more MICE

0

SARAWAK is banking on a new international standard hotel and ties with Brunei to promote northern Sarawak, particularly Miri City, as a MICE destination for the Asia-Pacific.

Leveraging Miri’s proximity to Brunei, Sarawak’s tourism minister Abang Johari Openg said the state will collaborate with Royal Brunei Airlines to promote packages to Northern Sarawak, using Bandar Seri Begawan as the main gateway.

He added: “We hope to capitalise on Royal Brunei Airlines’ network in the Asia-Pacific region to attract more leisure and MICE tourists to Miri.”

Miri is a 2.5-hour drive from Brunei and there are currently no direct air connections between Miri and Brunei’s capital, Bandar Seri Begawan.

To attract more foreign airlines to fly to Miri Airport, Malaysia Airports Holdings is throwing in free landing and parking for the first six months. Abang Johari said: “We hope this will entice charter services and when volume picks up, it will evolve into scheduled services.”

He said Miri city can accommodate small- to medium-size MICE groups as there are currently 2,400 rooms, a number that will be boosted by 328 when Pullman Miri Waterfront opens in 4Q2015.

MICE facilities at Pullman Miri Waterfront will include a ballroom with seating capacity for 1,000 delegates and six state-of-the-art function rooms. The executive lounge on the 24th floor will offer panoramic views of Miri City and the South China Sea.

Gerard Guillouet, COO of Accor Malaysia-Indonesia-Singapore said he foresees the business mix will be a “good mix of business, leisure and pure MICE”.

He predicts that MICE business will predominently be from the domestic market, and from Brunei and Singapore. Miri will also be a good post-event tour option for meetings and incentives held in state capital Kuching.

Currently, the only other international hotel in Miri is Miri Marriott Resort & Spa.

American MICE buyers grow an appetite for Asia

0

DRIVEN by a recovering economic climate and stronger desire to venture into new destinations, US meeting and conference planners are showing a rising interest in Asia, according to feedback from buyers and exhibitors at The Americas Incentive, Business Travel & Meetings Exhibition in Orlando.

Dirk Ebener, CEO of Marietta-based Global CIF, is keen to explore Asia as a conference and tradeshow destination for his clients that span across 50 industries, ranging from consumer goods to automotive to woodwork.

“Europe and Asia are our top two considerations. Americans are more familiar with Europe whereas Asia is often not the first choice, but it’s my responsibility to change that,” said Ebener, adding that he is interested in South Korea, China, Thailand and Indonesia in particular.

Similarly, Asian destinations are also reporting emerging interest from the US, although a majority are enquiries for events that will take place in the next two to three years.

“Our enquiries for 2016/2017 have picked up by around 10 per cent from the MICE as well as leisure market from the US,” said Mohit Chopra, director – MICE & special events, Travel Pals (India). “These companies are mainly from the medical, transportation and economic development (governmental) industries, primarily interested in Delhi and Rajasthan.”

“Over the past two years, we have seen a 20 per cent increase in enquiries from the US, mainly for the incentive travel segment,” said Wang Haichen, deputy director of DMC department at China Star, which is expecting a 120-pax group from US Siemens to Shanghai later this year.

“Political figures from the US have also drummed up meeting interest in China,” he added, citing former US president Richard Nixon’s grandson’s visit to China in 2013 as examples of high-profile events that raise the destination’s presence among American meeting planners in recent years.

Wang is also positive United Airlines’ thrice-weekly San Francisco-Chengdu service launched earlier this month will bring more inbound travel to western China and surrounding areas like Tibet.

Likewise, Alberto V Santos Jr, OIC – international operations, Rajah Travel Corporation, commented that the maturity of the US market positions it to explore “newer” destinations like the Philippines.

Karem E Miranda, senior project officer, MICE and business development unit at the Philippines’ Tourism Promotion Board (TPB), agreed: “Americans have been to other places in Asia and they are just starting to know the Philippines. TPB started participating in MICE shows in the US three years ago. A lot of serious enquiries are for two to three years down the road.”

SMX Bacolod readies for October opening

0

THE city of Bacolod in Western Visayas will welcome a fourth SMX convention centre by 4Q2014, bringing SMX Convention Specialist Corp’s total inventory of meeting space to 41,480m2, the largest offered by a Philippine supplier.

Dexter Deyto, vice president and general manager for SMX Convention Specialist Corp, told TTGmice e-Weekly that SMX Bacolod was looking at soft opening in the first week of October.

“It was a choice of either opening in Bacolod or Iloilo, but since Iloilo already has a convention centre in the works, it might be too crowded,” Deyto remarked.

“Bacolod needs one (too) and we have a lot of local support from the mayor’s office, the city council…they’re in fact helping us with the promotions already,” he added.

SMX Bacolod will have a gross floor area of 8,218m2, contained within the new 133,894m2 expansion wing of SM Bacolod.

According to design plans, the pre-function lobby will have 1,726m2 of available space, while function room areas cover 3,544m2. Five meeting rooms are available, ranging from 74-207m2. Pricing will be on a par with SMX Davao.

The facility has initial bookings for local regional events and will be marketed for social functions, business events and school activities.

Provisions for a yet-unnamed brand hotel in the new wing have also been made. “There’s always a hotel co-location…for now, the plan is to stick with the Park Inn by Radisson brand,” Deyto said.

A new website for SMX’s four convention facilities will also be launched in 3Q2014.

Stronger bookings at Grand Hyatt Taipei as it completes phase one of renovations

0

THE 853-room Grand Hyatt Taipei has completed the first phase of its US$100 million makeover, with rooms in the West and East wings now sporting fresher, modern interiors.

Remaining renovations to the grand lobby, in-house dining establishments and exterior lighting are expected to finish by the start of 2015.

The makeover follows the hotel’s refurbishment of its Grand Ballroom in 2000 and Grand Residence meetings area in 2006, as well as other updates to various facilities throughout the years since its opening in September 1990.

Liling Chu, Grand Hyatt Taipei’s director of events, told TTGmice e-Weekly that the renovation works have helped to generate increased business, especially from new clients who are attracted to new facilities in the hotel.

“Business has been thriving,” Chu said, adding that the Grand Ballroom enjoys an average occupancy rate of 70 to 80 per cent.

According to Chu, domestic bookings make up 55 to 60 per cent of the hotel’s event business, and these functions are usually weddings and social gatherings. Conference and meeting packages offered by the hotel are mostly consumed by international companies with offices in Taiwan.

Although the hotel is now armed with updated hardware, Chu gave no indication that room rates and venue rental fees would be adjusted upwards.

Queen Sirikit convention centre crowned for event sustainability system

0

QUEEN Sirikit National Convention Center (QSNCC) is the first events space in Asia to be accredited for ISO 20121: Event Sustainability Management Systems, its chief executive says.

Sakchai Pattarapreechakul, president of NCC Management and Development, which manages the centre, said the accreditation will help QSNCC consolidate its position as a leading “green” MICE facility in the region.

“We have been (ISO 20121) accredited for meetings, conferences and conventions, which are easier to control when it comes down to making sure all stakeholders meet the requirements,” he said.

“Exhibitions (accreditation) will take more time as it requires ensuring every stage of the supply chain, including suppliers, exhibitors and booth designers meet the required sustainability standards. This means the whole local industry needs to be able to deliver these standards. In Thailand, we’re not quite there yet.”

Sakchai said it took almost two years to train management and staff to the required standards, but now that has been achieved QSNCC can aggressively target events and associations which have environmental and sustainability requirements.

“We believe this trend (of sustainable events) will only increase in coming years,” he said.

QSNCC can now offer clients paperless events with a greater emphasis on technology and connected devices. “Paperless events are more expensive,” he said, “but we offer free Wi-Fi for the whole event as an incentive. We’re the first facility in Thailand to do so.”

Other green developments include ceasing the provision of drinking water in plastic bottles, providing free shuttle services to connect with local public transport and increasing parking space for bicycles.

QSNCC obtained TIS 22300: MICE Security Management Systems in 2008 and ISO 50001 Energy Management Systems in 2011.

The centre has invested 200 million baht (US$6.2 million) over the past few years and received support in the form of tax breaks, as well as subsidies from Thailand Exhibition and Convention Bureau which cover up to 40 per cent of the one million baht ISO accreditation fee.

Sunway Resort appoints hotel manager, resident manager

0

SUNWAY Resort Hotel & Spa has appointed Taro Tan and Colin Yeoh hotel manager and resident manager respectively.

Tan began in his new role on June 16. He was previously based in Bangkok where he served both as hotel manager of Lancaster Bangkok and area director of rooms at the Landmark Lancaster Hotel Group.

Yeoh makes a comeback at Sunway Resort & Spa as resident manager after having left in 2008.

Since then, he has chalked up extensive experience with major international hotel companies and was last resident manager of Raffles Hainan.

India dominates TripAdvisor’s list of top Asian landmarks

0

INDIA made a strong showing in the second Travellers’ Choice Attractions Awards ranking of the best Asian landmarks, taking up four of the top 10 positions.

The Taj Mahal in Agra came in first to prove that love conquers all, with the Golden Temple – Harmandir Sahib in Amritsar taking sixth place, followed by Meherangarh Fort in Jodhpur and the Amber Fort and Palace in Jaipur at seventh and ninth places respectively.

Siem Reap, Cambodia put up the strongest fight with a second and third placing for the iconic Angkor Wat and Bayon Temple respectively.

Myanmar came in fourth for Yangon’s Shwedagon Pagoda. Fifth was Beijing’s Great Wall at Mutianyu, Bangkok’s Temple of the Recling Buddha weighed in at eighth, and Taktsang Monastery or Tiger’s Nest in Paro, Bhutan rounded up the top 10.

Peru’s Machu Picchu took the title for top world landmark, followed by Sheikh Zayed Grand Mosque in Abu Dhabi and then the Taj Mahal. Spain’s Great Cathedral and Mosque was fourth, St Peter’s Basilica in the Vatican took fifth, after which came Angkor Wat and Bayon Temple.

St Petersburg’s Church of Our Savior on Spilled Blood, Pennsylvania’s Gettysburg National Military Park and Croatia’s Ancient City Walls complete the list.

In a separate category, Singapore Botanic Gardens was named the top park in Asia. The Gardens, which has submitted an appeal for UNESCO World Heritage site status, beat other parks including Japan’s Hiroshima Peace Memorial Park, Beijing’s Beihai Park and Thailand’s Lumpini Park.

A total of 929 winners were identified in TripAdvisor’s second Travellers’ Choice Attractions Awards, based on the millions of reviews and opinions from TripAdvisor travellers and determined using an algorithm measuring reviews gathered over a 12-month period.

New digital platform aims to level playing field for independent hotels

0

PLUG-AND-PLAY platform Commeasure is offering smaller or independent hotels a way to drive more direct bookings through their own web and mobile sites by drawing on economies of scale traditionally available only to major hotel chains.

Established by two former MakeMyTrip.com executives Amit Saberwal and Kunwar Asheesh Saxena, the Commeasure platform was created to help hotels, especially those with fewer resources, build up their web and mobile sites so that they are comparable to those run by large hotel chains and OTAs.

Commeasure offers expertise in design, product management, marketing and technology by pooling resources across multiple hotels for economies of scale, and will manage the customer acquisition cycle ­– generating traffic, providing the tools for booking and engaging with hotel customers – during the initial rollout of the solution.

The platform is scalable and built on cloud with the latest technology stack.

The company is also offering a money-back guarantee during their inaugural run which is comprised of 20 pilot hotels.

Amit Saberwal, founder and CEO, explained that many hoteliers have fallen behind as customer acquisition evolved in complexity over the years.

“Solutions available to them were either too expensive or addressed only one part of the customer acquisition problem. A quick look at the scenario revealed a huge opportunity to bring small, independent and boutique hotels at par with bigger international chains on the customer acquisition front,” he said.

“That’s when we decided to build a comprehensive plug-and-play solution for hotels that would enable them to acquire customers from their own mobile and websites and thus lower their cost of distribution.”

Eastern Europe becomes sweet spot for Indian MICE travellers

0

INDIAN buyers at The Americas Incentive, Business Travel & Meetings Exhibition are seeing Eastern Europe and other less traditional destinations gain traction as MICE destinations for the balance of value for money and exotic factor.

“Asia is still popular for Indian MICE travellers but the destinations are almost ‘templatised’ while the US involves more distance and budget constraints,” said Subash Nair, director of Chennai-based Purple Aura, whose meeting demand to the US is dominated by software companies.

“Turkey and Greece are deemed good value for money and are building up as meetings destinations. This is driven by better air connections – Turkish Airlines has flights to Mumbai, Delhi and Chennai while Emirates offers fantastic connectivity to Istanbul and Athens from India,” he added.

Similar trends are observed at Gurgaon-based Yexplore, according to chief explorer, Sachin K Bansal. “Eastern Europe like Prague, Budapest and Slovenia are gaining popularity as meeting and incentive destinations. We have seen 25-30 per cent year-on-year growth (for these destinations), and Slovenia has started tourism promotion in India,” he said.

“Corporate budgets have not increased, and Fortune 500 companies executives have been to Asia,” he added. Far-flung destinations like the Caribbean and Africa are also picking up as C-level incentive destinations, Bansal continued.

Meanwhile, CVBs in Central and South-eastern Europe are starting to show a stronger interest in the Indian outbound MICE market, although efforts appear to be in early days.

Martina Fundaro, representation North America of Prague Convention Bureau, commented that the East is a rising market for the Czech Republic, with India being “the top MICE market from Asia”.

Likewise, Hungary Tourism senior project manager, Alice Sipos, added: “India and China are the main leisure source markets from Asia, but MICE market from Asia is still nascent.”

Istanbul Convention & Visitors Bureau, which has been attending tradeshows in China, has plans to “conduct more research on India” to build upon the Turkish capital’s strengths as a congress destination, shared sales & marketing coordinator, Cagla Demircioglu.

Melia’s ‘hippie chic’ Sol Beach House begins in Bali

0

SPANISH hotel company Meliá Hotels International is crafting a new global sub-brand and will base the concept on the only Sol hotel in Bali.

Already renamed the Sol Beach House Benoa, the property will be slotted into the Sol Beach House category – one of four new concepts Meliá announced on June 16. The other three are: Sol Hotels; Sol Katmandu Park & Resort; and Sol House.

Said a company spokeswoman: “The concept of Sol Beach House is one of feeling that you have your own house on the beach with a hippie chic style that combines modernity with a vintage touch.”

The concept will also cover dining with extended breakfast hours for guests who want to sleep in, brunch-style buffets and restaurants where footwear is optional.

Gabriel Escarrer, vice president and CEO of Meliá Hotels International, said: “This (brand) rejuvenation is aimed at boosting growth in key holiday destinations, improving their attractiveness and competitiveness.”

Meliá’s spokeswoman added: “The Sol Beach House Benoa will provide a Mediterranean feel that we could use as a model for future growth in Asia.

“So far one pilot room has been remodelled, but in the next few weeks renovation work will start on all the rooms and outlets to fit the new style.”

Sol Beach House Benoa is the group’s only property under the Sol name in South-east Asia and one of two properties that will be used as role models in constructing the Sol Beach House brand DNA, the other being Cala Blanca at the resort of Palma Nova on Mallorca.

Both hotels feature a lake-style swimming pool, beach club and activity programmes aimed at adults ranging from yoga and sports classes to local handicraft workshops.