TTG Asia
Asia/Singapore Tuesday, 30th December 2025
Page 2193

Outrigger brings in new GM for Australia

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OUTRIGGER Hotels & Resorts has appointed John Gerrard as its area general manager Australia and general manager of the 409-room Outrigger Surfers Paradise in Queensland.

He is tasked with overseeing the operational and strategic direction of Outrigger’s four resorts in Australia: Outrigger Little Hastings Street Resort and Spa, Noosa; Outrigger Twin Towns Resort, Coolangatta; and Boathouse Apartments by Outrigger at Airlie Beach; and Outrigger Surfers Paradise, which Gerrard will lead.

The Sydney native comes with extensive work experience in various destinations across South-east Asia.

Gerrard was most recently operational consultant for Temple Tree and Bon Ton Resorts in Malaysia, working alongside the owner on management contracts, strategic direction and identifying operational opportunities.

Cheah Swee Hee now helms the Malaysian Association of Hotels

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THE Malaysian Association of Hotels (MAH) concluded its 40th annual general meeting last month with the nomination of Cheah Swee Hee (Sam) as the association’s new president, among other appointments.

The newly elected Cheah will lead the association for the duration of the new term from 2014 to 2016, succeeding Mohd Ilyas Zainol Abidin who has served as president for six terms and will continue to contribute in his role as immediate past president.

Cheah brings more than 30 years’ experience in the hotel, travel and tourism industry to his new role as well as his time as MAH honorary secretary-general for six terms.

He is currently general manager of Kuala Lumpur International Hotel and the Kuala Lumpur International Group of Hotels.

The annual general meeting also saw the appointments of Christina Toh from Dorsett Regency Kuala Lumpur, Kamaruddin Baharin from The Royale Bintang Kuala Lumpur and Mohamad Halim Merican from Seri Pacific Kuala Lumpur as vice presidents.

Andre Jean Sibert from Avillion Port Dickson was picked as honorary secretary-general and CS Lim from Renaissance Kuala Lumpur was once again named honorary treasurer-general.

Badlisham Ghazali takes over MD post for Malaysia Airports Holdings

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BADLISHAM Ghazali is the new managing director of Malaysia Airports Holdings effective June 23, taking over from Bashir Ahmad Majid whose term expired on June 6.

Bashir last year indicated he would make way for a successor after 11 years as the managing director of Malaysia Airports Holdings. By request of the board, Bashir agreed to stay on as advisor.

Successor Badlisham was formerly the CEO of Multimedia Development Corporation and led the development of the national information and communications technology initiatives for Malaysia.

The Patina, Capitol Singapore appoints DOSM

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SEREENA Supa’at has been named director of sales and marketing at the 157-key, ultra luxury hotel The Patina, Capitol Singapore.

As director of sales and marketing, Sereena will formulate, implement and drive all sales and marketing initiatives.

She brings with her more than 15 years of expertise in luxury hospitality, having worked for hotels such as Capella Singapore, St Regis, Mandarin Oriental, Fullerton and Banyan Tree hotels.

The Patina, Capitol Singapore will be the fourth pre-opening hotel Sereena is involved with.

Rate growth poses challenge to Indonesia hotels

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INDONESIA is fertile ground for hotel investment, but pushing rates up will remain a challenge for investors and hotel operators.

Speaking at the Second Annual Indonesia Hotel Investment Conference in Bali last Friday, Yanti Sukamdani, chairman of Indonesia Hotel and Restaurant Association shared that within the hotel investment space, Indonesia will welcome 288 new hotels by 2016 including 17 projects in Jakarta, 12 in Bogor, 12 in Jogjakarta, 15 in Cirebon, 19 in Surabaya, 15 in Makassar, and 67 in Bali.

She urged hoteliers and industry stakeholders to consider the challenges that continue to plague the industry. “When we build more hotels, we need more water, electricity, food and beverage, (things that the tourism stakeholders) need to consider about.”

She pointed out obstacles such as increasing land costs, not only in Bali but other Indonesian major destinations as well.

“Hotel rates in Indonesia remain low compared to other countries and this adds to the challenge both investors and hotel operators are facing,” she said.

The average room rate of four- and five-star hotels in Indonesia is about US$100 with RevPAR of US$70, while one- to three-star hotel rates stand at US$50 with RevPAR of US$38.

“While the tourism authority, the Indonesia Tourism Promotion Board (of which Yanti is chairman) and the tourism industry need to work harder to improve the product and services of our hotels, it is important for investors to calculate well the pay-back period,” Yanti said.

Nevertheless, the country’s tourism sector is doing well according to statistics from the Ministry of Tourism and Creative Economy.

Yanti said: “Tourist arrivals to the country up to April showed a (10.6 per cent) increase from 2.7 million in 2013 to 2.9 million.”

Domestic tourism is also rising. “The number of movements during this period was 55.9 million and the target for the whole year this year is 255 million,” she added.

Tourism receipts grew 6.9 per cent in 1Q2014, outstripping national GDP growth of 5.2 per cent, while investment in tourism during the same period soared 256.4 per cent from US$36.5 million to US$130.1 million.

Hong Kong, Bangkok are hottest June holiday destinations for Singaporeans

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SINGAPORE’S travellers appear unfazed by political tensions in Bangkok, with the Thai capital emerging the second most-searched destination after Hong Kong in the run-up to the peak June holiday period.

According to TripAdvisor’s aggregated results of searches made by Singapore’s travellers on TripAdvisor during March and April 2014, Singaporeans prefer to travel to short- to medium-haul destinations, stay in four- and five-star hotels, and are interested in outdoor and cultural activities as well as shopping.

Said Jean Ow-Yeong, spokesperson for Asia-Pacific, TripAdvisor: “With the increase in supply of low-cost airlines serving the local market, many of the top searched destinations by Singaporeans are just a short flight away.

“Given Singaporeans’ love for food and shopping, it is no wonder Hong Kong, Bangkok and Taipei are among the favourite destinations of Singaporeans.”

Hong Kong was the most searched destination by Singapore travellers, followed by Bangkok, Taipei, Seoul, Kuala Lumpur, Bali, Batam, Johor Bahru, London and Malacca.

London was the sole longhaul and non-Asian destination in the list.

New PTM Talks open engagement opportunities at PATA Travel Mart

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ORGANISATIONS that want to engage with delegates attending this year’s PATA Travel Mart can take part in PTM Talks, a series of power seminars making its debut at the annual tradeshow.

A new initiative by PATA, PTM Talks gives organisatons two 20-minute slots over the course of the two-day programme to conduct power workshops for between 35 and 40 delegates.

Sessions can be used for exposure, PR, brand positioning and lead generation, and held either in theatre style or workshop style. They will be held in a small seminar area within the main trade hall.

Companies interested in this sponsorship opportunity can download the PTM Talks Sponsorship Brochure.

PATA Travel Mart 2014 will run from September 17 to 19 in Phnom Penh and is poised to attract over 1,000 delegates from about 60 countries around the world.

Separately, PATA has also released the Annual Tourism Monitor 2014 Early Edition that provides readers with a five-year perspective on travel flows into and around the Asia-Pacific region.

The report’s findings cover 42 destinations across 11 sub-regions in the Asia-Pacific, and show that annual growth in international visitor arrivals averaged 6.3 per cent yearly from 2009 to 2013, before moderating to 5.3 per cent in 2013.

Destinations receiving the most Asia-Pacific travellers are China, the US and Hong Kong, while those that saw the highest annual growth in percentage of arrivals are Myanmar, Niue and Sri Lanka.

Hong Kong, China and the US were the biggest source markets for inbound traffic into Asia-Pacific, while China, Russia and Vietnam boasted the greatest annual increase in volume between 2012 and 2013.

Fore more information on the report, contact publications@PATA.org.

Outrigger eyes China market

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OUTRIGGER Hotels & Resorts is intensifying its sales and marketing efforts in China and Australia, with new properties coming up in China and Vietnam.

China is an increasingly important market for Outrigger, both as a source of guests for its properties and as a new development market, said Mark Simmons, vice president sales and marketing Asia-Pacific.

“We’ve been making moves in China,” he said. “We opened a sales and marketing office in Beijing in March with satellite offices in Shanghai and Guangzhou. Our team there will be driving our social media strategy for China through all the local channels, such as Weibo. We’ll also be launching a new Chinese-language website, which will be hosted in China, by the year-end.”

One of the company’s two live projects in the region is in China. Outrigger Clearwater Bay Resort and Spa will add 499 keys to a cluster of five-star hotels on Hainan by end-2016.

Outrigger Vinh Hoi Resort & Spa in Vietnam will come online in 2017, bringing 256 rooms, a golf course and residences to the resort town located between Danang and Nha Trang. Both properties will be managed by the hotelier.

Simmons revealed that the group had also undergone internal restructuring. “This included expanding our Sydney office as Australia is among the top three markets across all of our properties. We also opened a sales and marketing office in Paris in January, and this has especially benefited our Phuket properties. Plans are to open an office in Russia by the beginning of next year.”

The Hawaii-based hotelier inaugurated its first 100 per cent owned property in the region, Outrigger Laguna Phuket Beach Resort, outside of its traditional footprint in the US and South Pacific. It also purchased three properties earlier this year: Outrigger on the Lagoon Fiji, Castaway Island Fiji and Outrigger Mauritius Resort and Spa.

Air India’s Rome and Milan services to fuel outbound travel

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AIR India last Friday started daily flights to Rome and Milan with its Boeing 787 aircraft in a two-class arrangement.

The flight will operate four days a week on the triangular New Delhi-Rome-Milan-New Delhi route, and the New Delhi-Milan-Rome-New Delhi route for the other three days.

Ankur Khanna, managing director of the New Delhi-based Tristar Holidays, said that the direct flights are “huge accelerators”, given Italy’s popularity among Indian travellers.

“Arrivals in Rome cover excursions to southern Italy, and Milan is the gateway for Lake Como and northern Italy. The region has excellent shopping and gastronomic offerings that Indians are attracted to. This direct flight will increase arrivals from India to Italy and southern Switzerland,” said Khanna.

Rajendra Churiwala, director-eastern region, IATA Agents Association of India, said: “If the fares are kept at competitive levels then this flight will be a success and increase outbound travel to southern Europe, as it cuts down the transit time wasted when travellers fly other carriers to Italy.

“It is possible that outbound travellers from Nepal, Bhutan and Bangladesh going to Europe may transit at New Delhi to use this flight.”

TTM Plus could become WTM Thailand next year

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RUMOURS that Thailand Travel Mart Plus could be rebranded as World Travel Market (WTM) Thailand next year received a mixed response from the trade floor at last week’s show.

The move hinges on a deal being brokered between Reed Travel Exhibitions and the Tourism Authority of Thailand, which organises the tradeshow. An official from the NTO toldTTG Asia e-Daily that negotiations with WTM were ongoing but that no final agreement had been reached.

One Thailand-based travel specialist who preferred to remain anonymous said he would not have a problem if the event is rebranded, “as long as it brings the volume (of buyers)”.

However, he expects any deal with Reed, which owns and operates WTM and its four satellite events, would benefit hotels more than other sellers.

Ray Aucott, owner of Pack Ya Bags Travel Wholesale from New Zealand, said: “I’m not convinced it would work,” he said. “WTM events are very well organised, but the problem is that Reed’s list of buyers is very Eurocentric, so I’m not sure that it would work for the Thai exhibitors. (The organisers) have to be very careful not to lose the local connections that have been built up over the years.”

Speculation arose when buyer and seller questionnaires were circulated at last week’s trade fair.

Exhibitors said they were asked if they thought changing the annual event to WTM Thailand would be a positive move. On a separate questionnaire, buyers were asked if they would object to changes in the event’s current format, though there was no mention of either WTM or Reed Travel Exhibitions.