TTG Asia
Asia/Singapore Sunday, 3rd May 2026
Page 2102

Angeline Lee appointed DOSM of Contiki Asia

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CONTIKI has officially announced Angeline Lee as its new director for sales & marketing in Asia.

In her new role, Lee will be responsible for sales growth and the creation of marketing strategies to drive higher brand awareness on both the digital and traditional fronts throughout the Asian region. She will also be steering business development with Contiki’s existing and new partners.

With over 10 years of experience in the travel industry, Lee has had extensive regional exposure in different South-east Asian markets. Her skills have taken her to work for companies such as Forrester Research, Travelocity, TTG Asia Media and Cendant Travel Distribution Services.

Shanghai Disney Resort eyes domestic events scene

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THE local market will be the focus of Shanghai Disney Resort’s MICE strategy as the theme park approaches completion.

According to a spokeswoman who declined to be named, meeting spaces within the hotels as well as in-park venues for MICE have been planned but details are not yet available.

“For the initial phase after the opening, Shanghai Disney Resort will focus on catering to MICE events for the local market and handle international ones on a per request basis,” she said, adding boardroom meetings, corporate events, outdoor teambuilding, and family day programmes, etc, can be organised at the theme park.

The 420-room, signature Shanghai Disneyland Hotel topped out last month. Major construction will be completed by end-2015 and a grand opening is slated for spring 2016, said the spokeswoman.

The resort’s other themed property, the 800-room Toy Story Hotel, inspired by the Disney-Pixar animated films Toy Story, was topped out in January 2014 and the resort’s iconic mountain was topped out in December.

Accor named operator of Jaipur Exhibition & Convention Centre

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ACCOR has been appointed the operator for the new Jaipur Exhibition & Convention Centre (JECC).

Located in the industrial hub of Sitapura and 5km from Jaipur International Airport, the 17ha JECC along with the 241-room Novotel is the largest integrated exhibition-convention-entertainment facility in South Asia.

Facilities include two exhibition halls with a combined, column-free space of 20,000m2 and an open exhibition area of 10,000m2. The convention centre includes seating for 1,200 delegates, supported by 20 meeting rooms spanning 5,000m2 as well as pre-function areas, registration counters, interpretation booths, and a lawn for outdoor events.

Jean-Michel Cassé, senior vice president, Accor India, said in a statement: “In India, we have been the pioneer in the field of convention centres, through the Hyderabad International Convention Centre and the Lavasa International Convention Centre and Novotel Visakhapatnam Varun Beach.”

Already open, JECC hosted India Stone Mart 2015 in January. Novotel will begin operations in 2016.

Kuala Lumpur Convention Centre launches grant for young industry professionals

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LOCAL association executives can now apply for a Professional Development Grant launched by the Kuala Lumpur Convention Centre that is aimed at grooming the next generation of meetings professionals.

Unveiled on March 10 at the Kuala Lumpur Convention Centre’s 10th Association Seminar, the grant will offer three association executives the chance to attend ICCA Congress 2016 in Kuching, engage with international industry professionals and grow their association management abilities.

It will also be a chance to get a better understanding of the global meetings industry and bidding process.

Kuala Lumpur Convention Centre general manager, Alan Pryor, said: “We believe direct exposure to industry experts and stakeholders will help equip the young executives with the tools to become ‘Malaysian Ambassadors’ for their association and the country. So we invite Malaysian association executives aged between 25 and 35 years old and who are registered and a participating member of a national association that is registered, active and holds an annual national conference, to apply (for the grant).”

ICCA president, Nina Freysen-Pretorius, commented: “I would encourage the national associations to take advantage of this support to uplift their profile within their international network. This will ultimately benefit both the local organisation and the country.”

An online application form and more information on the Professional Development Grant will be made available by end-March on www.klccconventioncentre.com.

India’s premium MICE market holds untapped potential for Thailand

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THAILAND may be the most preferred destination for MICE visitors from India, but unlike rivals such as the UK and the US, it still has some way to go before being viewed as a premium MICE destination, say industry leaders.

Speaking at the TICA (Thailand Incentive and Convention Association) Membership Quarterly Luncheon in Bangkok yesterday, David Barrett, executive director events at Amari Watergate Bangkok and Amari Orchid Pattaya, said: “Some 25.3 million households are considered upper class and rich in India, and that’s just two per cent of the Indian population but equivalent to half of Thailand’s population.”

It also pays to understand the peculiarities and uniqueness of the Indian MICE traveller, Barrett pointed out. For example, Indian groups often pledge little loyalty to suppliers and go for lower prices; have a penchant for negotiation so suppliers have to set aside time to clinch a deal; and there is a tendency for dinners to be delayed, sometimes to as late as 23.00, he shared at the luncheon.

Furthermore, a maturing Indian MICE market also brings with it an increasingly sophisticated customer profile, especially as Thailand welcomes more repeat MICE delegates from India.

Said Barrett: “For the accounts currently staying in three or entry-level four-star hotel, they will come back to Thailand and upgrade to an upscale or even a luxury five-star hotel, so I believe there’s a market potential for premium Indian MICE business.”

Ram Sachdev, CEO of Premier Thailand and founder of the Thai Indian Wedding Association, believes that high-end Indian weddings can pave the way for more MICE arrivals to Thailand too, as wedding guests “could spread the word about Thailand” back home and among the Indian diaspora worldwide.

Kuala Lumpur forms tourism bureau and MICE desk

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IN LINE with the city’s 10-year master plan for more tourists, Kuala Lumpur will upgrade the City Hall tourism unit to a tourism bureau with a dedicated MICE desk component in 2H2015.

Kuala Lumpur City Hall’s head of tourism, Noraza Yusof, said the bureau and MICE desk will be headed by a COO who will in turn report to Kuala Lumpur mayor, Ahmad Phesal Talib.

The MICE desk’s tasks will include the development of a MICE strategy such as branding and offering subventions, and fostering industry collaboration between associations with members of MACEOS and the travel trade, event planners, transportation and equipment suppliers, venue providers and restaurant operators in Kuala Lumpur.

So as not to overlap with Malaysia Convention & Exhibition Bureau (MyCEB), the MICE desk will be limited to providing on-ground support to MyCEB’s bids for business events to Kuala Lumpur.

Noraza elaborated: “The idea is to bring people together three or four times a year to update all parties on what is happening in the city and to build a closer working relationship so everyone knows what’s happening.”

The 10-year Kuala Lumpur Master Plan was launched early this year, a roadmap towards achieving the city’s ambitious targets of nearly doubling tourist arrivals to 16 million between 2015 and 2025. It also aims to increase average length of stay from 3.1 nights to 5.5 nights, and raise average spend per day from RM682 (US$183.90) to RM900.

Goa looks to incentivise charter tour operators

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HAVING taken a hit from Russia’s rouble crisis, Goa is planning an incentive scheme for charter tour operators to attract more international tourists.

Goa has suffered a 40 per cent plunge in Russian flights since November, and on its own accounts for about 95 per cent of charters into India, or 1,217 flights. According to official figures, Goa welcomed 230,811 international tourists in 4Q2014, down from 232,874 during the same period in 2013.

Ameya Abhyankar, director of Goa’s department of tourism, said: “We are looking at creating an incentive package in line with what countries like Sri Lanka and Thailand offer, where you incentivise charter tour operators for every additional flight that they operate, which helps to cover some of the cost of charter tour operators.”

The tourism board expects the scheme to boost traffic from key markets like Russia and the UK, while capturing new markets like the US, Australia and Latin America.

In the meantime, Condor intends to operate a weekly charter service between Frankfurt and Goa from November 2015 to April 2016, while Thomas Cook is bringing two more flights from Manchester and Gatwick in the UK.

Abhyankar remarked: “Flydubai has also shown interest in operating charter flights to Goa.”

Langkawi to become AirAsia’s next international hub

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AIRASIA has named Langkawi as the airline’s next international base, a move that will likely see tourist traffic to the Malaysian island take off.

Announced at the Langkawi International Maritime and Aerospace Exhibition 2015, the airline’s group CEO, Tony Fernandes, said: “We are very excited about this announcement. We plan to put five planes in Langkawi and generate approximately one million to 1.5 million passengers through Langkawi very quickly.

“We will obviously focus on ASEAN destinations and gradually expand the connectivity to China and India, which are both very strong routes. It is exciting news for the state of Kedah and exciting news for job creation as we will base pilots and cabin crew in Langkawi.

“By making it a hub, we hope to contribute further to the growth of traffic of this airport,” he added.

The LCC currently operates three routes from Langkawi with a total of 98 flights weekly. Langkawi will become AirAsia’s sixth international hub in Malaysia after Kuala Lumpur, Kuching, Johor Bahru, Penang and Kota Kinabalu.

Aireen Omar, CEO of AirAsia, said: “Today is a big day for us at AirAsia. We have been campaigning for a while now, and we are pleased to know the government and the airport are beginning to see the benefits of LCCs and understand that with the right cost structure, we can grow the airport and churn new businesses.

“We have a great airport here in Langkawi but it is under-utilised. We firmly believe Langkawi have a huge potential to grow as an international hub.”

Travel companies gear up for Apple Watch launch

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EXPECTING the Apple Watch to bring about the next wave of disruption in travel, major tourism and hospitality companies are preparing for the wearable’s debut with their own apps.

One such company is Emirates, which this week announced the launch of its own Apple Watch app, one month ahead of the device’s April 24 launch date set for the US, UK, China, Hong Kong and Japan.

Alex Knigge, senior vice president, digital, Emirates, said in a statement: “The Apple Watch platform allows us to connect with travellers on a more personal level by providing real-time information throughout their journey.

“Our team developed the Emirates app for Apple Watch with modern travellers in mind, making sure this wearable technology delivers key information, with a simple glance at their wrist.”

Customers with an Apple Watch and the Emirates app installed on their iPhones will be able to review their list of upcoming trips, access real-time flight information including gate number, flight number and baggage collection details, and receive timely notifications in the event of gate number or baggage belt changes.

Other travel companies with their own Apple Watch apps include Expedia, which enables users to view flight information and check in and out of hotels; TripAdvisor, which suggests and searches for restaurants and nearby attractions; and Uber, which notifies users of nearby available cars for hire and allows them to request one.

Starwood Hotels and Resorts has also rolled out its own programme that not only displays hotel reservation details, but also saves users the hassle of checking in at the front desk.
After checking in using the app, users can go directly to their room and with the device’s near field communication function, unlock the door without a physical key.

Best Western moves to a new Vib

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IN ANTICIPATION of the changing preferences of a new generation of travellers, Best Western International (BWI) yesterday introduced its new chic boutique hotel concept, Vib, to international developers and media in Bangkok.

“It is widely forecast that Millennials will account for a third of all travel spend in the very (short term) and 75 per cent of travel spend in 10 years’ time,” said BWI president & CEO, David Kong, on the company’s motivation to develop a new product.

“They look for new experiences that are not cookie-cutter, and want hotels to be engaging and empowering. And today’s travellers are looking for different experiences as well.

“While the economy is recovering in most parts of the world, value is still king – many people are looking for affordability, coupled with stylish design and experience,” he said.

To stand out from competitors in the boutique hotel market, Kong added that BWI has done extensive research on existing boutique and lifestyle brands to come up with a different product, and as a result, Vib hotels will highlight features such as a big and vibrant lobby, smaller rooms and functional technology.

He elaborated: “From a developer’s (point of view), hotel investment is an expensive undertaking and they want to be ahead of the curve, so (Vib) is not just for today’s travellers but selling for success in the future as well; they want a hotel that will be inexpensive to construct but also cost-efficient to operate.”

When asked about the Vib expansion strategy, BWI senior vice president, brand management & member services, Ron Pahl, commented: “We are hoping to sign three Vib projects this year and grow five projects a year. Bangkok is a key focus and we will consider all urban markets with high foot traffic and population.”

He also shared that Vib is envisioned as an “upper middle (scale) project” and will be positioned closer to Best Western Plus. “We don’t see a lot of middle to upper-midscale products, not just in Bangkok but also other cities, so we see opportunities.”

The first Vib hotel is expected to debut in Seoul’s Gangnam district in 2017, featuring 150 rooms, a bar, F&B outlets and a swimming pool.

Meanwhile, BWI is keen to grow its Asian portfolio from the current 128 hotels to 200 properties by end-2016. In the development pipeline are Thailand, Myanmar, Malaysia, Indonesia, the Philippines and Bhutan.

During the press conference, BWI’s senior vice president, marketing & sales, Dorothy Dowling, also announced new strategic partnerships with Agoda.com, Ctrip.com and UnionPay – the latter two being critical to tapping the potential of the immense Chinese outbound market.