Following on from its recent recognition as the second highest-ranking hospitality company on Great Place to Work’s Best Workplaces in Asia list – its eighth consecutive win, Hilton has now snagged third place in the Singapore’s Best Workplaces ranking by Great Place to Work Singapore.
This marks the third consecutive year that Hilton has been lauded as the top hospitality company to work for in the Lion City, reaffirming its leadership in fostering an exceptional workplace culture.
Hilton Singapore Orchard is one of five properties the group has in Singapore
Central to Hilton’s success are the stories of its team members, whose passion and dedication bring the company’s values to life every day.
Fazli Junior, for example, is a 41-year-old lobby ambassador at Conrad Centennial Singapore and a cornerstone of the hotel team for the past two decades. Starting out as a bellman in 2004, Fazli steadily rose through the ranks to his current role. His consistent dedication to delivering exceptional service has earned him numerous accolades, including this year’s Employee of the Year award by the Food, Drinks and Allied Workers Union and the Singapore Hotel Association. Fazli’s career progression reflects Hilton’s long-standing focus on nurturing career growth and helping team members thrive.
Alexandra Murray, area vice president & head of South East Asia, Hilton, said: “At Hilton, we strive to create an environment where everyone feels supported and empowered to grow. When our team members thrive, their positive energy extends beyond the workplace – enhancing guest experiences, benefiting communities, and contributing to the overall success of our owners.”
Earlier this year, Hilton was ranked the third Best Workplace in Sri Lanka, second Best Workplace in Indonesia, third Best Workplace in the Philippines, and for the first time, second Best Workplace in Vietnam.
The St. Regis on the Bund, Shanghai, China
Poised along the Bund, The St. Regis on the Bund, Shanghai offers vistas of the Huangpu River and the Pudong skyline, as well as convenient access to landmarks like Yu Garden, Nanjing Road Walkway, Oriental Pearl Tower, and Shanghai Museum.
With 192 guestrooms, including 13 suites, guests can also enjoy the St. Regis Butler Service, a signature offering that provides each guest with personalised attention. Facilities comprise restaurants, bars, spa, fitness centre, ballroom, and three function rooms over 140m² each.
The hotel is located 17km from both the Shanghai Hongqiao Railway Station and Shanghai Hongqiao International Airport and 41km from Shanghai Pudong International Airport.
Sofitel Sydney Wentworth
Sofitel Sydney Wentworth, Australia
After undergoing an extensive refurbishment on its 436 guestrooms, public spaces and more, Sofitel Sydney Wentworth has reopened its doors to welcome guests to the hotel.
Along with the new grand entrance and a refreshed lobby, the hotel has also created a multi-venue drinking and dining precinct within the hotel, with two restaurants – tilda and Delta Rue, two bars – bar tilda and Wentworth Bar.
Interactive stations let guests manage their stay and enjoy a streamlined arrival process, with the new online concierge app that puts all hotel services directly at guests’ fingertips via their phones.
Located in the heart of Sydney’s CBD, Sofitel Sydney Wentworth is within proximity to key transport hubs and offers easy access to Kingsford Smith Airport. The property is minutes from iconic landmarks such as the Opera House, Harbour Bridge, and the luxury fashion district.
Glow Bangkok Riverside
Glow Bangkok Riverside, Thailand
Glow Bangkok Riverside features 126 rooms and suites, each offering a 42-inch TV, a minibar, and free Wi-Fi.
Among the facilities available are a fitness centre, laundry service, on-site parking, and an outdoor swimming pool.
The hotel also has an all-day riverfront dining venue boasting views of the river.
Hotel Indigo Bintan Lagoi Beach
Hotel Indigo Bintan Lagoi Beach, Indonesia
The 120-key Hotel Indigo Bintan Lagoi Beach features ocean views, private balconies, and, in select rooms, outdoor bathtubs that bring guests closer to the island’s serene surroundings.
The resort offers several F&B venues, an infinity pool, fitness centre, pool bar, as well as its Sekisah Pavilion for small events.
Guests can connect with the local community through curated experiences, such as Bahasa Indonesia classes to learn useful phrases, and guided market tours to discover the local produce and traditions.
Accor is accelerating its growth in Asia with 27 hotel signings and 8,117 keys year-to-date, spanning 12 brands across eight countries.
The premium, midscale and economy (PM&E) segments remain central to Accor’s strategic growth plan. Leading the way are Accor’s midscale and economy brands such as Novotel and ibis. Meanwhile, the premium segment, featuring brands like Pullman and Mövenpick, is gaining significant traction.
A rendering of Raffles Tokyo, which is set to open in the Japanese capital in 2028
A key focus of Accor’s expansion has been its conversion-friendly brands, including Mercure, Handwritten Collection, and ibis Styles. While all of Accor’s 45-plus brands offer conversion opportunities, select brands within the group’s diverse portfolio present a strong business case for rapid growth, particularly in Asia, by appealing to independent hotel owners.
The group also plays a significant role in the luxury and lifestyle sectors through its Raffles, Fairmont, and Sofitel brands, while lifestyle brands such as Mondrian and SO/, part of Ennismore, are benefitting from strong expansion opportunities and gaining positive momentum across the region.
Key milestones for Accor this year include the signings of the largest Mövenpick hotel in Asia, the first Mövenpick Living in Singapore; and a Handwritten Collection branded hotel situated alongside Waterloo Street, the group’s second Handwritten Collection in Singapore.
In India, one of the five deals signed is Pullman Varanasi, which will be Accor’s first hotel in the destination, while in Indonesia, signings such as the Kapuk Hills Hotel Jakarta – Handwritten Collection and Novotel Medan reinforce Accor’s stronghold in Indonesia’s growing hospitality sector.
Accor also had 10 signings in Vietnam, including the first Tribe hotel in the country.
Another milestone achievement is Raffles Hotels & Resorts’ plans to debut in Tokyo in 2028 with a 130-room hotel located in the city’s World Trade Center.
Garth Simmons, chief operating officer of Accor’s Premium, Midscale, and Economy Division in Asia, said: “Asia continues to be a dynamic and fast-evolving market for hospitality.
“The strategic signings we have secured so far in 2024 reflect our commitment to strengthening our footprint and delivering long-term value across key markets in Asia.”
Bangkok’s iconic riverfront will come alive nightly through the Vijit Chao Phraya 2024 light and cultural showcase from November 16 to December 15, with seven landmarks across 14 key locations marked for light displays, laser shows, projection mapping, Thai cultural performances, and fireworks displays.
Highlights this year include illumination, laser shows and fireworks at the Phra Phuttha Yodfa Memorial Bridge, and light and sound shows at an abandoned Building at Soi Lhong 1919.
Vijit Chao Phraya 2024 light and cultural showcase returns to Bangkok’s iconic riverfront from November 16
The annual event is part of the Thailand Winter Festivals celebration, and is presented by the Ministry of Tourism and Sports, the Tourism Authority of Thailand (TAT), and key partners.
Thapanee Kiatphaibool, TAT governor, expects Vijit Chao Phraya 2024 to generate at least 600 million baht (US$17.1 million), boost local tourism income, and encourage extended stays along the Chao Phraya River.
She noted: “This spectacular event supports Thailand’s goal to become one of the world’s top five tourism revenue-generating destinations, leveraging our rich cultural heritage through strong public-private partnerships.”
Airline leaders in attendance at the Association of Asia Pacific Airlines (AAPA) 68th Assembly of Presidents, which opened in Brunei Darussalam on November 14, have passed a series of resolutions covering sustainability, aviation safety, and the streamlining of regulations.
In a press statement, AAPA said airlines are firmly committed to reducing their carbon footprint. With extreme weather events on the rise, airline leaders are aware of the risks to aviation safety from climate change. With Sustainable Aviation Fuel (SAF) in short supply, AAPA believes that a multi-prong strategy in line with the International Civil Aviation Organization (ICAO) net zero emissions reduction roadmap, is critical to meeting the industry’s net zero emissions target.
AAPA’s 68th Assembly of Presidents opened in Brunei Darussalam with the theme, Jetting into 2050: Future Proofing Asian Aviation
The assembly passed a resolution calling on governments, suppliers, air navigation service providers, and airlines to deploy all aspects of the ICAO roadmap, namely SAF, breakthrough technology, Carbon Offsetting and Reduction Scheme for International Aviation (more commonly known as CORSIA) offsets, and operational efficiency, in pursuing the net zero emissions by 2050 goal.
In particular, SAF produced by co-processing sustainable feedstock together with crude fossil fuel in conventional aviation fuel refineries, is a cost-effective way to stimulate SAF supply. Airlines and fuel suppliers could give impetus to SAF transition with co-processed SAF being made available at airports immediately.
Subhas Menon, AAPA director general, said: “Every new generation of aircraft and engine delivers 15 to 20 per cent more fuel efficiency. The acceleration of plans for carbon-friendly aircraft and propulsion systems is an effective pathway to the common goal of net zero carbon emissions by 2050, starting with short-haul aircraft that currently account for some 28 per cent of industry emissions. With delays in the delivery of new generation aircraft, airlines are extending the use of older equipment. A strategy that prioritises technology alongside SAF, is a surer route to carbon neutrality, than one over-reliant on SAF.”
Aviation safety remains the number one priority of all airlines. The assembly adopted a resolution calling for civil aviation authorities, aviation safety agencies, and airlines to work closely together to share best practices through data analysis, to mitigate risks such as the loss of control in-flight. The resolution also called on all stakeholders to support the adoption of safety measures that address the most critical risk categories identified in the Asia-Pacific region.
The Assembly of Presidents acknowledged that supply chain disruptions and air space closures, are leading to more flight diversions, delays, and cancellations, while also inhibiting future growth.
A third resolution was passed calling on governments to refrain from introducing unilateral measures that would disproportionately inconvenience the travelling public and increase the cost burden on the airline industry, while achieving limited benefits. There needed to be greater recognition of the value of aviation to the global economy, and closer collaboration among governments, industry, and service providers, to streamline protocols for international travel.
Menon concluded: “The outlook for the region’s airlines is broadly positive, given the sustained demand for air travel and strong rebound in trade activity. It is a remarkable recovery on key metrics, considering that air transport ground to an almost complete standstill for two years during the pandemic. This is also a timely testament to the industry’s endurance and longevity as we commemorate the 80th anniversary of the ICAO Chicago Convention in 2024. By keeping the travelling public and the economies we serve at the core of our strategy, the industry is well positioned to tackle upcoming challenges and pursue sustainable growth in the years ahead.”
Ramesh Jackson, area vice president (Indonesia and Malaysia), Marriott International and Norman Cross, general manager of Mercure Icon Singapore City Centre have been recognised as the most valued mentors in Asia-Pacific’s travel and tourism industry this year.
ACI HR Solutions named Jackson its 2024 Mentor of the Year, an annual award that recognises individuals in the travel and tourism industry who lead the way in mentorship.
From left: Marriott International’s Ramesh Jackson, ACI HR Solutions’ Andrew Chan, and Mercure Icon Singapore City Centre’s Norman Cross
At the same time, the Highly Commended award was given to Cross.
Andrew Chan, founder and CEO of ACI HR Solutions, told TTG Asia: “I always look forward to reading about the inspirational impact our nominated mentors have had on their mentees – this year was certainly no different.”
Chan said the annual award, now in its eighth edition, provides a platform for mentees to voice their appreciation publicly.
“I hope we can continue to highlight the important role mentorship plays in the talent development process, which is even more critical in the post-pandemic working landscape where the paradigm of employment continues to evolve,” he added.
Commenting on his win, Jackson said: “Mentorship has always been about more than just guiding others; it’s about lifting people up, empowering them to discover their fullest potential, and watching them thrive. It is built on a foundation of trust and collaboration, and in a fast-paced and high-stakes industry such as hospitality, it means lending strength rather than pulling rank.
“Despite being in a guest-centric sector, I truly believe that success begins at home. By embodying Marriott’s core values of putting people first, I have witnessed first-hand the ripple effect that mentorship creates – a culture of accountability, excellence, and mutual respect that permeates into every aspect of our work. This has, in turn, raised the next generation of mentors – a team who listens and learns, who are intentional and empathetic.”
He added that seeing his team “flourish, not just as professionals but as individuals, is the most rewarding part of my role”.
For Cross, the recognition “is not just a personal achievement but a reflection of the collective efforts of everyone I’ve had the privilege to work with”.
Langham Hospitality Group (LHG) and Artisan Hospitality, a joint venture led by a subsidiary of Singapore’s Oxley Holdings, have partnered to introduce The Langham, Kuala Lumpur in Malaysia.
Scheduled to launch in 2027, the hotel will occupy the upper half of Oxley Towers KLCC Complex, and will boast cityscape views and provide seamless access to Petronas Twin Towers, Kuala Lumpur Convention Centre (KLCC), KLCC Park and numerous shopping malls in the area.
The Langham, Kuala Lumpur will open its doors in 2027
Once open, The Langham, Kuala Lumpur will house 198 guestrooms and suites supported by an array of luxurious amenities.
Oxley Holdings executive chairman and CEO, Ching Chiat-kwong, shared: “We are excited to collaborate with Langham Hospitality Group. Our partnership will not only introduce a spectacular hotel to Oxley Towers, but an elevated luxury brand in The Langham. This will strengthen the development’s position as a premier destination for business and leisure travellers.”
The project is the second South-east Asia hotel to be announced by LHG this year, coming hot on the heels of recently publicised plans for The Langham, Customs House, Bangkok, which is anticipated to open in 2026 at Bang Rak District.
LHG CEO Bob van den Oord said: “The Langham, Kuala Lumpur, will be a telling symbol of our vision to craft iconic, world-class hotels in South-east Asia and beyond.”
IHG Hotels & Resorts (IHG), together with Sydney-based developer Felix Capital, will open its first voco in Sunshine Coast, voco Maroochydore Sunshine Coast, in 2028.
This is IHG and Felix Capital’s second partnership, following the announcement in April 2024 of the signing of Holiday Inn & Suites Caloundra, Sunshine Coast which is slated to open in 2030.
A rendering of voco Maroochydore Sunshine Coast, set to open in 2028
Situated on Ocean Street, the new 153-key hotel will be part of a mixed-use development that also features nine luxury residences on levels 10 to 12. These residences will operate separately from the hotel.
voco Maroochydore will also address the Sunshine Coast’s recent Temporary Local Planning Instrument proposal in response to the need for four- and five-star full-service hotels in the region. With the Brisbane 2032 Olympic and Paralympic Games only eight years away, having the right mix of accommodation options will be crucial to deliver a successful Games and support the region’s economy beyond 2032.
The hotel will feature public areas like a podium-level outdoor pool, spa and sauna, as well as a 140-seat specialty restaurant and 65-seat lobby bar, located on the ground floor with direct pedestrian access to Ocean Street.
Conveniently located just over an hour’s drive from Brisbane, the hotel will cater for corporate and private events, offering over 510m2 of modern conference and event spaces, including a ballroom.
voco Maroochydore is the latest signing in IHG’s Premium portfolio and strengthens the brands growth momentum in Australia with five now in the pipeline, including voco Gosford which is set to open in 2025.
Cameron Burke, director of development, Australasia & Pacific, IHG Hotels & Resorts said: “The region desperately needs new accommodation product, and hotel developments like voco Maroochydore will play a vital role in stimulating the local economy. We’re delighted to be extending our partnership with Felix Capital, and wholly support their vision to vitalise the Sunshine Coast ahead of its regional showcase to the world as part of the Brisbane 2032 Olympic and Paralympic Games.”
Michael Maroun, CEO and founder, Felix Capital, added: “I’m thrilled to announce our second strategic partnership with IHG Hotels & Resorts and see this innovative new hotel project come to life while creating hundreds of new jobs and showcasing the amazing attractions of Maroochydore.”
Agoda has joined forces with Amadeus to enhance its flight offerings, making it easier for customers to find the best deals and access a wider range of targeted airline options.
The initiative will start in Thailand before rolling out across the wider Asian region.
The collaboration enhances Agoda’s all-in-one travel platform, making it easier for customers to book flights, hotels, and activities together
Under the collaboration, Agoda will leverage the Amadeus Travel Platform, to provide travellers with the access and ability to book customised content from Amadeus’ extensive network of partner airlines.
The move will further enhance Agoda’s increasingly popular flight solution alongside accommodation, activities and ground transport.
As part of Booking Holdings, Agoda’s new alliance with Amadeus will be incorporated into Booking Holdings’ existing relationship with Amadeus, ensuring smooth integration and a better customer experience.
Andrew Smith, senior vice president, supply at Agoda, commented: “By integrating Amadeus’ extensive airline content, we’re creating even greater value for our customers and our partners, reinforcing Agoda’s position as one of the leading choices for travel in the Asia-Pacific region. Our vision is to provide a connected trip experience where customers can seamlessly book flights, hotels, and activities all on one platform.”
“Agoda customers will gain access to a broad array of airline content, enabling them to craft the tailored experiences they expect all in one location,” added Tristan Nielson, vice president of online sales at Amadeus.
Club Med and Trifecta’s latest collaboration, Ski in the City, brings the festivities of winter mountains to the heart of Singapore this November 16 at Trifecta’s indoor ski and snowboarding right on Orchard Road.
The facility will be transformed into a winter wonderland offering competitions, fun activities, and a Club Med snow village ambiance. All guests will enjoy free entry to Ski in the City for a day of action-packed experiences, including access to the photo booth, giant snow globe, and more.
Take part in ski and snowboarding competitions to win prizes such as a Club Med holiday
For young aspiring snow sports enthusiasts, there will be specially priced trial lessons to introduce kids to skiing and snowboarding in a fun, social, and safe environment.
The signature event will feature a range of ski and snowboarding competitions, where contestants across various age groups will have the opportunity to compete on ski simulators to win prizes, with a grand prize of a five-day, four-night all-inclusive stay for four persons at Club Med Sahoro, Hokkaido. In the Freestyle Park Competition, the grand prize is a five-day, four-night stay for two persons at Club Med Beidahu, China.
Attendees will also be immersed in an authentic Club Med snow village ambiance, which will feature an alpine-themed setting complete with hot chocolate, mulled wine, raclette sandwiches, a charcuterie bar, and treats like candied apples and pretzels – there may even be a snowfall that day, with a snow machine poised to enhance the winter magic in the air.
Ski in the City follows the launch Club Med Snow Academy by Trifecta, offering comprehensive ski programmes that prepare beginners and seasoned snow sports enthusiasts for their holiday adventures at Club Med’s snow resorts.
