TTG Asia
Asia/Singapore Saturday, 4th April 2026
Page 2066

GfK to power MATTA’s market insights

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THE Malaysian Association of Tour and Travel Agents (MATTA) and research company GfK will collaborate by means of data exchange to obtain greater market insights and understanding about outbound consumer behaviour among the Malaysian travelling public.

In a pilot project, 10 members of MATTA have agreed to share their data with GfK on the booking habits among Malaysian outbound travellers as well as the common services travellers book via a travel consultant.

“Information collated will provide greater market insights to better understand the rapidly changing consumer behaviour of travellers and help the travel industry make smart decisions to grow their business,” said Nigel Wong, MATTA’s vice president, research & technology.

An MoU was signed yesterday between Hamzah Rahmat, president of MATTA, and Laurens van den Oever, GfK’s global director, travel, for long-term collaboration that will ensure consistency in data collection, which in return will provide a better representation of the Malaysian travel landscape.

On this partnership, Hamzah commented: “As the national association of travel in Malaysia, we recognise the need to leverage technology in order to remain competitive in the market and become more relevant to the modern consumer. The partnership between MATTA and GfK is for the benefit of the Malaysian travel industry and will help the industry grow to its fullest potential.”

GfK will provide monthly reports to MATTA and the travel agencies involved in this pilot project.

Earlier this year, Gfk joined hands with Singapore’s NATAS to produce a holistic report on the Singapore tourism sector that will be launched this June. It is also collaborating with HATA in Hong Kong, with plans to tie up with JATA in Japan and AFTA in Australia for big data analytics support.

Sedona Hotel Yangon to open new wing as prep for growing tourism

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ANTICIPATING rising visitor numbers, Singapore-based Keppel Land is launching the new Inya Wing at its Sedona Hotel in end-2015.

The Inya Wing will see an addition of about 420 rooms, bringing the hotel’s total room capacity to 786. At 29 storeys, the new tower block will be one of the tallest structures in Yangon when completed.

The new hotel wing will cost US$80 million to develop and will be fully integrated with the existing Sedona Hotel Yangon.

Speaking at the topping-up ceremony for Inya Wing yesterday, CEO of Keppel Land, Ang Wee Gee, said the property market in Yangon is poised to deliver healthy performance over the next year as Myanmar is expected to enter a phase of sustained economic growth.

Myanmar is forecast to reach 4.5 million tourist arrivals in 2015 and 7.5 million in 2020, said Ang.

Keppel Land owns and manages the Sedona hotels in Yangon and Mandalay.

Deputy minister of hotels and tourism Tin Shwe said the expansion of the hotel is timely and reflects the steady pace of growth in Myanmar’s economy.

International adventure and culture tour operators stick by Nepal

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Boudhanath Stupa in the Kathmandu valley, NepalBoudhanath Stupa in the Kathmandu valley, Nepal – Credit: 123rf.com

[UPDATE] Thursday, April 30, 2015 with PATA Foundation’s reaction

ADVENTURE and culture tour operators say it is difficult to assess how the earthquake will reshape Nepal tourism in the long run, but have pledged continued support for the country.

Darrell Wade, co-founder of Intrepid Travel, told TTG Asia e-Daily in an email interview: “From a social and historic perspective, a lot of damage has clearly been done – several (UNESCO) World Heritage Sites have been all but destroyed. From an economic perspective, tourism is extremely important to Nepal, being its biggest employer.

“Hopefully, travellers will see that by traveling they will be supporting the people of the country. I suspect some however will be put off, thinking that the facilities and infrastructure will not be adequate.”

Holger Baldus, managing director of Marco Polo Reisen, said: “We don’t know yet the impact on the infrastructure in the areas outside Kathmandu valley. In the long run, outdoor tourism will surely come back to Nepal (but) regarding the more cultural-oriented tours, we will have to see the final impact on the heritage sites.”

For both Intrepid and Marco Polo, bookings to Nepal have been on the rise and both had clients in the country at the time of the disaster. They have thus set their sights on bringing clients back to Kathmandu, and home – itself a complex task due to disrupted road and air services.

The priority now for both tour operators now is providing relief – Intrepid started an appeal last Sunday and raised A$208,000 (US$166,194) within 36 hours, a figure that is still growing – and about rebuilding efforts, which tour operators said are crucial to bring back tourism.

Said Mandip Singh Soin, founder/managing director of Ibex Expeditions: “With all these tragedies of this magnitude, tourists actually start by staying away but the moment the basics are set right (they will start to return). That is the very thing that is needed; economic rehabilitation through tourism is so important.”

The UNESCO World Heritage Site in Kathmandu valley, the epicentre of the 7.8-magnitude quake that devastated the region and its surrounds, suffered “extensive and irreversible damage”, according to the BBC, which quoted UNESCO director-general, Irinia Bokova.

The site is made up of seven monument zones, out of which the three “noble courts” in the settlements of Kathmandu, Bhaktapur and Patan have been “almost fully destroyed”. The other four are the Buddhist stupas at Swayambhunath and Boudhanath, and Hindu temple complexes at Pashupatinath and Changu Narayan.

The BBC reported that UNESCO will dispatch experts to examine the damage.

For those keen to help, Habitat for Humanity is collecting donations for its Disaster Relief Fund for Nepal, as is the Singapore Red Cross online at www.sggives.org/nepalsrcs.

Peter Semone, PATA Foundation chairman, said: “Within hours of the April 25 earthquake that killed and injured thousands of people and devastated much of Kathmandu’s tourism infrastructure , the PATA Foundation made a commitment to assist the PATA Nepal Chapter in its tourism industry recovery efforts. We are still awaiting exact details on to how we intend to mobilise PATA Foundation money in the coming weeks and months once the immediate humanitarian crisis response efforts have been completed. Without question, we anticipate a great need for reconstruction of iconic heritage and culture sites as well as interventions to help people and organisations rebuild their tourism businesses.

“It is with this in mind that the PATA Foundation has established a Nepal Earthquake Tourism Recovery Fund, which the PATA Foundation has contributed an initial amount of US$10,000. Admittedly, the available PATA Foundation funds represent only a small contribution to what is certain to be an extraordinary need in terms of money and technical assistance. Therefore, we welcome individual and organisations to contribute to additional money to this fund by making donations through the link (above).”

What needs to be done? Read the News Analysis, TTG Asia, May 15, 2015

Sheraton Bali Kuta Resort introduces Limited Time Meeting Offer

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GROUPS with a minimum spend of US$20,000 at the Sheraton Bali Kuta Resort can take advantage of the resort’s Limited Time Meeting Offer.

Available until June 30 for groups staying at the resort between now and December 31, the Limited Time Meeting Offer includes a 60-minute Balinese massage at Shine Spa for up to five VIP guests, and a one-time free buffet dinner for the event organising committee of maximum five people.

The offer is subject to availability at the point of reservation and bookings must be for at least 10 guests.

All Sheraton Bali Kuta Resort meeting packages include state-of-the art meeting space, two microphones, a projector, conference sound system and clutter-free meetings setup and meeting supplies. Additionally, meeting pads, candies, banquet pens and filtered water in reusable bottles will be available to all guests.

“Bali has been recognised as one of South-east Asia’s top MICE destinations, according to a recent Pacific World Destination Index Survey,” said the resort in a press statement. “At Sheraton Bali Kuta Resort… we want to thank those who organise company gatherings here by offering extras that they can enjoy as part of the corporate stay.”

The resort features over 1,600m2 of flexible meeting and event space, including a 700mballroom that can be divided into two rooms.

Reservations can be made at www.sheraton.com/balikuta.

New meetings offer to go with newly refurbished spaces at JW Marriott Hotel Bangkok

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JW MARRIOTT Hotel Bangkok will brandish its newly renovated Grand Ballroom and nine function rooms come September, and is rolling out an introductory offer to mark the occasion.

For the price of 5,999++ baht (US$190++), the hotel is offering superior deluxe accommodation for single occupancy, daily international buffet breakfast at Marriott Café, a free full-day or half-day meeting package, and high-speed Internet connectivity throughout the entire stay.

Booking is open now for meetings to be held between September 1 and December 31, 2015.

For more information and reservations, call (66) 2656-7700 ext 4406.

Golden Myanmar Airlines joins ranks of local businesses charging dual prices

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FOREIGNERS taking domestic flights by Golden Myanmar Airlines (GMA) should be prepared to pay over 50 per cent more than locals.

Since April 1, the airline has introduced a new price structure with one price category for foreigners and several categories for locals. For a flight between Yangon and Nyaung U, foreigners pay US$89, whereas the lowest advertised price for locals is US$59.

“(Due to) GMA’s trend towards a full flag carrier like other airlines, we have introduced a dual pricing system from now on,” Sabai Phyu Soe, PR and marketing executive for GMA, told TTG Asia e-Daily via email.

Dual pricing is common in Myanmar’s tourism industry. In Yangon, for example, People’s Park charges foreigners more than 16 times the local price for admission.

In March, Yangon’s Winner Inn Hotel advertised on an Internet forum a Standard Single room at US$50 for foreigners and 30,000 kyat (US$32) for locals.

Asked about the dual pricing, Aung Myo Myint, who does business development for the hotel, responded that the GDP in most countries around the world is 10 times that of Myanmar. “If we were to price our local rates to match foreigner rates, locals would not be able to afford the hotel rooms.”

According to Thi Ha, a lawyer from Germany law firm Luther Law Firm’s Yangon office, there is nothing in Myanmar’s law that prevents companies from implementing dual pricing.

But Andrea Valentin, director of Tourism Transparency, opined: “I think dual pricing for airlines is probably not a good idea if there is more competition in the future, but if the Myanmar law allows this then… investors need to be aware of this protectionism.”

“Other countries in the region have taken their time with removing the dual pricing system for foreigners, but eventually they remove it because of market forces,” she said, adding that removing dual pricing may not prove popular with locals.

The Westin Manila Sonata Place to welcome guests in 2019

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STARWOOD Hotels & Resorts yesterday announced the signing of The Westin Manila Sonata Place and The Residences at The Westin Manila Sonata Place, slated to open in 2019.

The Westin brand’s first mixed-use development in South-east Asia, the new build property will be located in the Ortigas business district in downtown Manila and will be 11km from Ninoy Aquino International Airport.

The Westin Manila Sonata Place will offer 300 guestrooms, three F&B venues, fitness centre, spa and swimming pool. For meetings and events, there is 1,400m2 of function space, including two ballrooms and six meeting rooms.

Residents of The Residences at The Westin Manila Sonata Place will enjoy a separate pool, fitness centre and lounge, as well as access to the public areas of the hotel.

The property joins two other Philippines-based hotels in the Starwood pipeline, Sheraton Manila Hotel and The Westin Manila Bayshore, scheduled to open in 2017 and 2018 respectively.

Strong start for Millennium Mitsui Garden Hotel in Tokyo

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MILLENNIUM Mitsui Garden Hotel, the first hotel in Japan for Millennium & Copthorne Hotels (M&C), has outperformed its management’s expectations since opening last December.

General manager Ayako Iwasaki told TTG Asia e-Daily that the hotel had enjoyed an average occupancy of above 80 per cent for the past four months, with 20 to 30 per cent of bookings coming from travel consultants and the rest through online channels.

The hotel is operated in partnership with Mitsui Fudosan Group. Mitsuru Adachi, president of Mitsui Fudosan Hotel Management, remarked: “We had expected to start with 70 per cent, so business has exceeded our expectations.”

Iwasaki attributed the strong performance to the hotel’s prime location.

The 329-key hotel is located in the busiest part of Ginza, Tokyo, placing it among numerous shops and entertainment destinations. It is also a 20-minute walk to the Tokyo International Forum, one of the key convention venues in the Japanese capital. Guests enjoy easy access to other parts of Tokyo, as the hotel sits above Higashi-ginza train station on the Tokyo Metro Hibiya line.

Leisure travellers make up 70 per cent of the hotel’s clientele, while the rest are business travellers.

“Asia is our biggest market, followed by Europe and the US. Most of our Asian guests are from China, Taiwan, South Korea, Thailand and Singapore, largely because these markets have convenient flight access to Tokyo,” explained Iwasaki, adding that sales and marketing efforts have also been targeted at these Asian markets through roadshows.

Meanwhile, the hotel’s Bottega-inspired exterior and Zen garden-inspired interior have caught the eye of the judges of US-based International Design Awards, earning it the Silver Award for interior design.

M&C chairman Kwek Leng Beng played an integral role in the hotel’s planning and building phases, working closely with Mitsui Fudosan and designers.

Iwasaki said the win not only boosted the hotel’s brand and appeal, it also instilled pride and inspired loyalty in its staff.

India offers gratis visas for stranded tourists in Nepal

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THE Bureau of Immigration in India is providing gratis visas for all tourists stranded in Nepal after Saturday’s earthquake that caused widespread damage and over 4,000 deaths.

Usually granted to diplomats and officials or those travelling to India at the invitation of the government, India has now extended gratis visas to tourists who want to leave Nepal as quickly as possible via the country.

K S Dhatwalia, additional director general, Ministry of Home Affairs, said: “In view of recent events in Nepal, we have directed the Bureau of Immigration to provide gratis visas free of charge with minimum validity of 15 days.

“Any foreign national stranded in Nepal seeking to come to India can apply for gratis visa at Indian embassy or can also avail of services at airports (in Delhi and Mumbai which are connected to Kathmandu by flights). We have also made arrangements to grant visa at check posts (if a person is travelling by road).”

Travellers who enter India via Nepal must do so through one of six designated points: Siliguri, Raxaul, Sunauli, Rupadhiya, Gauriphanta, and Banbasa.

The secretariat at Consul General Office of Nepal in Kolkata told TTG Asia e-Daily that all Mount Everest expeditions have been suspended as over 15 climbers are reported dead after the avalanche.

Historical sites and structures in Nepal were razed by the quake including the Dharahara tower and Patan Durbar Square that were part of a UNESCO World Heritage Site in Kathmandu valley.

The famous Basantpur Palace and ancient temples such as Kalmochan Temple have also been severely damaged.

Dusit Fudu grabs 2 properties in Shanghai

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SHORTLY after announcing that it had clinched a deal for a resort in Zaozhuang, Shandong province, Dusit Fudu Hotels and Resorts says it has secured two new projects in Shanghai.

The joint venture company, backed by Thailand’s Dusit International, will partner Mingyuan Group to open a Dusit Thani hotel and a Dusit Princess serviced residence.

 Dusit Thani Hotel, Shanghai Zhabei will offer guests 215 guestrooms and suites, a conference centre, two restaurants, a lobby lounge, rooftrop swimming pool and pool bar.

Slated to open in early 2019, the hotel will be located within Zhabei district, an up and coming commercial centre with easy access to the city’s international airports and high-speed train transport hub.

To launch before that in summer 2016, the Dusit Princess Serviced Residence, Shanghai Xuhui is situated in Xuhui district, close to the headquarters of MNCs.

The property will come with 112 units ranging in areas from 36 to 78m2.  An all-day dining restaurant, indoor swimming pool will come as part of the residence.