LUFTHANSA announced at ITB Berlin last week that it will this year enhance its cabin design and service with a range of initiatives.

From Q3, all the airline’s longhaul aircraft will be upgraded with the latest cabins and state-of-the-art seats in every travel class. In addition, the FlyNet broadband internet service will be available on board all longhaul flights.

Additionally, the new Business Class Restaurant Service, modelled on the culinary experience provided by a high-class restaurant, will see tables set individually, and meals and drinks served directly to passengers individually.

In Economy Class, there are three new fare options – Light, Classic and Flex – to be introduced for flights within Europe from autumn 2015. The Light fare will be for passengers only travelling with hand baggage and who do not wish make use of any of the rebooking and refund options; Classic allows one piece of luggage free of charge and reservation of preferred seats; while Flex offers the overall package with many services included.

Lufthansa will also add five new longhaul destinations in the coming autumn, with 15 additional flights per week to the “dream” destinations of Tampa, Cancún, Panama, Malé and Mauritius.

NEW low-cost airline Eurowings announced the availability of its flights to the Caribbean, Dubai and Thailand for booking at its official sales launch at ITB Berlin last week.

Eurowings’ intercontinental flights will depart from Cologne/Bonn Airport, with the first flights taking off on October 25 to the Caribbean, Dubai and Thailand. Tickets on the longhaul routes are already on offer from 99.99 euros (US$109) per route.

The airline expects to expand its range of European and domestic routes with intercontinental city and holiday destinations. From the winter flight plan 2015/16 onwards, the new route network will include Dubai, Bangkok, Phuket, as well as the Caribbean destinations of Varadero and Punta Cana.

The intercontinental connections will be flown by longhaul route aircraft Airbus A330-200. From winter 2015/16, the fleet will initially consist of two aircraft and will be expanded to seven Airbus A330s.

As the first step of expansion, two Airbus A320s will be operated on European routes, also from the winter season.

Said Karl Ulrich Garnadt, CEO of Lufthansa German Airlines and member of the executive board of Lufthansa AG: “Our new Eurowings strategy is to strengthen our position in point-to-point traffic. The new Eurowings will tackle on longhaul routes with a new brand launch, affordable ticket prices and an attractive route network.”

THE Chinese owner of Club Med, Fosun, has forged a new strategic partnership with Thomas Cook with a five per cent stake in the latter.

Under the partnership, Fosun will pay about £92 million (US$138.6 million) for the minority shareholding, with a view to increase the stake to 10 per cent in future, the company said in a filing to the Hong Kong stock exchange last Friday.

Thomas Cook said in a statement that it expects the partnership to enhance earnings in the financial year to September 30, 2016, provided plans under the partnership are implemented this year.

Thomas Cook also expects to leverage the growing Chinese leisure tourism market through new hotel developments.

AIRLINES have welcomed the announcement by the operator of Tokyo’s Narita International Airport that it is slashing landing fees for new airlines applying to use the airport, and for airlines wishing to operate flights to new destinations.

The reductions are designed to make Narita more attractive for foreign airlines, which frequently complain that its landing fees are too high.

Narita International Airport Corp will cut landing fees by 50 per cent in the first year for a newcomer or for an existing airline that introduces a new route from the airport. A 25 per cent reduction will be in place for the second year.

In combination with existing incentives for airlines, the new offer will make the first year of their operations free of charge.

“The objectives of the new Narita Promotional Incentives scheme are to take advantage of the expansion of our capacity to 300,000 aircraft movements yearly by the end of fiscal 2014, further expand our international and domestic networks, and augment services on our existing routes,” a spokesman for the company told TTG Asia e-Daily.

“These comprise the source of Narita’s competitive edge, allowing us to operate services to additional destinations in Japan and abroad, improve connections from overseas to every region of Japan and vice versa, thereby increasing inbound passenger traffic and contributing to the government’s effort to promote tourism in Japan.”

Ryoko Matsumoto, an official in the Tokyo office of Delta Air Lines, said the US-based company has no plans to add new routes out of Narita currently, but “we always welcome Narita airport’s efforts to make airlines’ operations smoother and to provide better services to our customers”.

Concurred Cathay Pacific Airways, which said it “welcomes any cost-reduction initiative”.

WOMEN constitute a very large talent pool that is currently under-utilised by the tourism and hospitality sector in Asia-Pacific, according to the findings of a white paper launched at the Women in Tourism and Hospitality Forum in Hong Kong last week.

Women in Tourism and Hospitality: Unlocking the Potential in the Talent Pool aims to raise awareness of the potential of women and promote workplace gender equality in the hospitality sector.

Tom Baum, one of the researchers and a professor at the University of Strathclyde in Glasgow, said at the press conference: “Statistics show that while 70 per cent of employees in the hospitality industry are women, less than 40 per cent of management positions are held by women, with only 20 per cent at general manager level. Obviously, female talent is grossly under-represented at the higher levels.”

Based on 10 case studies that resulted from in-depth conversations held with 12 companies mainly in Asia-Pacific plus input from some companies beyond the region, Baum recommended: “Collaborative efforts from private organisations, government and employees are vital. Stakeholders need to invest and get involved.”

Welcoming the findings, Irene Lin, Starwood Hotels & Resorts director of distribution, loyalty and partnerships, shared: “We have 74,500 associates in Starwood Asia-Pacific, and only 42 per cent are women, 38 per cent are women executives, while only 12 per cent are at general manager level.”

The research project, which kicked off last November, was produced by the Hospitality Industry Pipeline Coalition and led by drinks company Diageo.

EVA Air will step up frequency on its Taipei-Singapore route from seven to 10-weekly flights this June, further increasing to 11 flights in July.

According to Eva Air chairman KW Chang, the Taipei-Singapore route has been operating with 85 per cent passenger load factor, and the increased frequency will provide flexible itinerary options.

The new scheduled flights starting from June 21 between Changi Airport and Taipei’s Taoyuan International Airport are in addition to EVA Air’s daily existing flights between both cities.

Additionally, a new Hello Kitty theme will be created exclusively for the Eva Air B777-300ER aircraft that will be deployed on the route.

“After experiencing an overwhelming demand of our Hello Kitty jets when we introduced chartered flights between Singapore and Taipei (in December 2014), we knew Singapore had to be our first destination in South-east Asia to host our next Hello Kitty-themed aircraft,” said EVA Air President Austin Cheng in a press release.

Eric Chu, new Taipei City mayor, said the number of Singaporean travellers to Taiwan has doubled over the past five years. While there were 137,000 visitors in 2009, he said the number was easily over 300,000 last year.

Welcoming the increased frequency, he added: “There are more and more Singaporeans who like Taiwan because of unique tourism features like our Pingxi Sky Lantern festival.

“We want to ensure visitors are not restricted by flight frequency so I am confident the additional flight options will encourage more visitors to visit Taipei.”

SOLO female travellers from South-east Asia are on the rise, according to TripAdvisor’s recently released Women’s Travel Survey.

The survey covered 9,181 female respondents globally and 431 female respondents in South-east Asia.

One finding was that 48 per cent of women in South-east Asia said they have travelled alone before, compared to 36 per cent surveyed in 2014.

Some other findings pertaining to South-east Asian solo women travellers surveyed include:

• 79 per cent plan to travel alone this year, higher than the global average of 74 per cent; in fact 47 per cent are planning two to four solo trips this year;
• 65 per cent want to feel safe with their choice of accommodation, with independent or boutique hotels the most popular choice (62 per cent);
• 77 per cent plan to travel alone within Asia, followed by Europe (41 per cent) and North America (14 per cent);
• 47 per cent admitted they indulge in luxurious getaways with their female counterparts by staying in private villas (50 per cent), going to an international or exotic location (49 per cent), or going for customised tours and experiences (44 per cent); and
• 94 per cent read online hotel reviews when researching accommodation, 62 per cent compare hotel prices from travel websites and 47 per cent research hotel websites – good user reviews (86 per cent) are the biggest influence on hotel choice, followed by best value (68 per cent) and convenience (60 per cent).

Indian women travellers are apparently advocating solo and all-women travel as well, according to a recent MakeMyTrip survey, which found 66 per cent of the Indian women respondents reporting “feeling safe travelling in India”, compared to the 49 per cent surveyed just a year ago.

According to the same survey, about 52 per cent have experienced solo leisure travel (compared to 44 per cent last year) and of these, 49 per cent have travelled solo in India. Nearly 31 per cent listed Goa as their favourite destination to plan an all-women trip, followed by Thailand, Dubai and Europe for overseas travel, and Kerala and Andamans for domestic travel.

THE UNWTO aims to bring down to 50 per cent this year the percentage of the world’s population requiring a traditional visa prior to travel, from 62 per cent last year.

UNWTO secretary-general Taleb Rifai told the Daily that this is a “realistic” aim, given that countries are now realising that technology can help ease visa facilitation, while there is real correlation between eased travel restrictions and increased number of jobs and economic growth.

The percentage of the world population requiring a visa last year was already an improvement over 2008, when the figure was 77 per cent. Last year, 19 per cent of the world’s population was able to enter a destination without a visa, while 16 per cent could receive a visa-on-arrival (VOA), compared with 17 per cent and six per cent in 2008.

“We’re not saying ‘abolish the visa’. We’re saying why don’t you do VOA or e-visas…If there are undesirable people, they can be stopped (with today’s sophisticated technology), but don’t stop people because they are ‘unwanted’ nationalities, especially if these are such big markets, like Brazil, China or India,” said Rifai.

UNWTO has launched a Visa Openness index to help governments ease visa facilitation. ASEAN was found to be the friendliest region, where only 12 per cent of the world’s population requires a traditional visa prior to arrival.

“Any government which are now a bit more convinced that they need to look at their visa system can access our database.

“Sometimes it’s just as simple as saying, can you please improve your website, make it more friendly and understandable,” said Rifai.

Read more stories in TTG Asia-ITB Berlin 2015 Daily

THE Muslim travel segment is expanding, with the Global Muslim Travel Index (GMTI) 2015 uncovering Malaysia and Singapore as the top destinations in their respective categories for Muslims.

The Mastercard-CrescentRating GMTI looked at in-depth data covering 100 destinations, which were scored against a backdrop of criteria including suitability as a family holiday destination, the level of services and facilities it provides, accommodation options, marketing initiatives as well as visitor arrivals.

Key findings of the study include:

• Malaysia topped the list of 10 Organisation of Islamic Cooperation (OIC) destinations, followed by Turkey, the UAE, Saudi Arabia, Qatar, Indonesia, Oman, Jordan, Morocco and Brunei;
• Singapore topped the list for non-OIC countries, followed by Thailand, the UK, South Africa, France, Belgium, Hong Kong, the US, Spain and Taiwan;
• Saudi Arabia welcomed the most number of Muslim travellers in 2014 with 10.2 million followed by Turkey, with 8.1 million; and
• In 2014, there were 108 million Muslim travellers – representing 10 per cent of the entire travel economy – who spent US$145 billion, and this is expected to grow to 150 million Muslim travellers (11 per cent of the travel economy) in 2020 spending US$200 billion.

Fazal Bahardeen, CEO of CrescentRating & HalalTrip, said: “CrescentRating has seen a recent huge shift towards more destinations targeting this sector like Japan and Taiwan, and it is a trend we expect to continue.”

The full report is available here.