TTG Asia
Asia/Singapore Monday, 13th April 2026
Page 2030

11 infotech holds XML workshop in Bangkok this month

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TRAVEL solutions provider 11 infotech is holding an XML workshop to teach its members how to better distribute their products and work more closely with global online distributors this month.

To be held at Amari Don Muang Airport, Bangkok on July 28, the second edition of 11 infotech’s XML workshop is bringing together more than 80 of its users from around the world as well as global online distributors such as GTA, lowcostbeds and Jac Travel.

Attendees will get a better understanding on how to distribute their products and view the latest version of the TravFlex B2B distribution system, which now allows them to connect to air tickets and insurance products.

The travel solutions provider has been organising such workshops as an annual feature of ITB Asia Singapore for the past nine years.

More Indonesian visitors expected in Malaysia after Hari Raya

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MALAYSIAN inbound tour agencies are projecting a rise in post-Hari Raya business from the Indonesian market.

Agencies that TTG Asia e-Daily interviewed predicted business to be better than last year, with the weakened ringgit driving demand. Pent-up demand is also fuelling travel, as some had held back their plans to holiday last year due to Indonesia’s general election.

Nanda Kumar, managing director of Hidden Asia Travel & Tours, said he is anticipating a 10 per cent increase in business events travel to Malaysia this year, with five bookings already confirmed.

He expects a pick up in leisure family travel as well, with Genting, Kuala Lumpur and Legoland Malaysia in Johor Bahru being favourite destinations.

Arokia Das, senior manager, Luxury Tours Malaysia, said: “This year, post-Raya will definitely be stronger than last year. We expect leisure business to increase by at least 35 per cent year-on-year during the Lebaran holiday and MICE by at least 18 per cent post-Raya.

“Cheap airfares, a growing middle class, and direct connectivity from major cities such as Jakarta, Medan and Surabaya are driving business.”

Kimberley Khoo, deputy inbound manager at Skyzone Tours & Travel, said she has a few confirmed incentive bookings in August and had received requests for proposals for September and October.

Both Khoo and Das said that Kuala Lumpur remains a key destination for MICE, followed by Johor Bahru twinned with Singapore.

Moomin theme park to open in Japan in 2017

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JAPAN’S love of theme parks and cute-and-cuddly characters will be further sated with the opening of a Moomin-themed amusement park in 2017.

To be known as Metsa – the word for forest in Finland, where the characters originally come from – the park is to be built in woodland alongside a large lake in the city of Hanno, north-west of Tokyo.

Funding for the new park is coming from Tokyo-based investment firm FinTech Global.

“We have set a target of at least one million visitors in our first year,” Kazuki Utsumi, a spokeswoman for the company told TTG Asia e-Daily.

“Obviously, our main target customers will be Japanese, but we will welcome tourists from any foreign nation,” she said, adding that details concerning the park will be provided in English as well as Japanese.
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Metsa will be the first Moomin park outside Finland, and the 19ha plot alongside Lake Miyazawa will incorporate a free public zone and the Moomin Zone theme park, complete with a museum, resort facilities and amusements and rides.

Part of the attraction will be a recreation of the ice-bound hometown of the Moomins, who were first dreamed up by Tove Jansson, who wrote and illustrated the first Moomin book in 1945.

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New GM appointed at Shanghai Marriott Hotel Pudong East

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TYSON Bae has been appointed as the general manager of Shanghai Marriott Hotel Pudong East with immediate effect.

Prior to his new appointment, Bae, who comes from South Korea, was the general manager at Shanghai Marriott Hotel Hongqiao.

Bae joined Marriott in 2011 and has more than 15 years’ of hospitality experience, having worked in various managerial positions in many countries and cities.

Outrigger Resorts APAC makes 4 new appointments

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FOUR new faces have come to Outrigger Resorts Asia-Pacific.

Leah Matters has been appointed as resort manager at Outrigger Laguna Phuket Beach Resort after seven years of working with Outrigger, the last three of which were spent as general manager of Outrigger Twin Towns Resort in Queensland.

Also at the Outrigger Laguna Phuket Beach Resort, Haydee Cruz has been named director of sales and marketing. Hailing from the Dominican Republic, Cruz brings with her more than 20 years of experience including senior sales positions at Marriott and Anantara hotels in Bangkok.

Catherine Lim has been appointed to marketing and ecommerce manager for Asia-Pacific, based out of the Outrigger Asia-Pacific office in Phuket. The Singaporean was last web and marketing communications manager in a post in Cambodia.

Also in Phuket, Thai national Supanee Tanvivatjinda has been appointed financial controller at the Outrigger Laguna Phuket Resort and Villas. She brings more than 10 years’ experience in finance to her new role.

The Okura Prestige Bangkok appoints new GM

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EDWARD E Snoeks has been appointed as regional general manager – Thailand and general manager of The Okura Prestige Bangkok.

Snoeks, who is from the Netherlands, was previously vice president of hotel operations at Hong Kong Parkview Hotel Services from August 2008 to July 2013.

Before joining his current company, he worked as general manager of the Crowne Plaza Hong Kong Causeway Bay hotel since August 2013.

His hotel management experiences include the Marco Polo Hotels, Hong Kong; the Mutiara Kuala Lumpur; and the Le Royal Meridian Baan Taling Ngam on Koh Samui.

Operations at Jakarta airport back in full swing

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GARUDA Indonesia is back to its regular operating schedule today following the restoration of its online systems, which had blacked out in a fire that broke out at Soekarno-Hatta International Airport yesterday.

Arif Wibowo, Garuda president and CEO said: “The system has been back online since last night. We are adding extra flights and operating bigger aircraft, focusing on flying (some 3,900) stranded passengers. Today, all flights operate as per normal.”

He added that Garuda is allowing affected passengers to reschedule their flights or obtain full refunds.

A fire started in the lounge at Terminal 2E of Soekarno-Hatta International Airport at 06.00 yesterday, causing a blackout across the terminal and disrupting flights with some 33 flights were cancelled, including departures to Bangkok, Singapore and Kuala Lumpur.

Besides Garuda, Malaysia Airlines, China Southern Airlines and Xiamen Airlines flights were also among the flights suffering delays.

Amadeus’ new travel intelligence suite helps agencies crunch Big Data

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AIMING to give travel consultants a better and data-driven understanding of the market and customer needs, Amadeus today announced the global launch of its Agency Insight suite of products.

Amadeus Agency Insight is a suite of products and services to help travel agencies both online and offline leverage Big Data technologies by transforming market and traveller data into actionable insights.

It is comprised of two modules: Search Analysis and Booking Analysis.

Search Analysis lets agencies understand customers’ travel intentions and identify the most popular destinations, travel periods and trip durations by analysing search data, in turn helping agencies tailor offers based on expected demand.

Booking Analysis helps agencies benchmark their market position and evaluate the competition, while revealing trends on growing routes and airlines. Agencies can use the data to enhance sales monitoring, inform marketing strategies and improve supplier management.

The suite is powered by Amadeus’ cloud-based Big Data platform, the Travel Intelligence Engine, which gathers and analyses intelligence across the entire travel cycle.

Pasacal Clement, head of Travel Intelligence at Amadeus, said in a press statement: “Understanding how travellers search and book for travel is vital for travel players. Search Analysis and Booking Analysis will empower travel consultants to leverage data and target the right travellers at the right time.”

Experience Frozen magic for a cool US$29,000

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LIFESTYLE consultant John B Sutherland has put together a luxury 4D3N Orlando itinerary for families with little Frozen fanatics.

The highlight of the package is a half-day private experience of the Kingdom of Arendelle, the magical kingdom of princess Anna and Elsa in Frozen, including a 30-minute performance by the princesses, a Frozen-themed breakfast, face-painting activities and a Frozen game to round off the morning.

Besides that, families will also enjoy a six-hour VIP experience in Walt Disney World Resort, 24-hour concierge assistance, round-trip airport transfers from Orlando International Airport in a luxury SUV, and three nights’ accommodation in an Oak View King Room with two double beds at the Four Seasons Resort Orlando.

Prices start at US$28,900 for two adults and two children, including all taxes, fees and ticket prices. The package can be customised to suit bigger families and groups and, upon request, more characters can be added to the Frozen experience.

The cost of all flights, tips and gratuities, and all meals (excluding the Frozen-themed breakfast) are excluded.

For more information, visit www.johnbsutherland.com.

Botanic Gardens crowned Singapore’s 1st UNESCO World Heritage Site

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The Singapore Botanic Gardens. Credit: 123rf.com

SINGAPORE’S 156-year-old Botanic Gardens has made it onto UNESCO’s list of World Heritage Sites, as all 21 members of the UNESCO World Heritage Committee gave the thumbs up last Saturday.

The International Council of Monuments and Sites, the panel of experts that assessed the site, said the Gardens demonstrates the evolution of a British tropical colonial garden into a world-class botanic garden, scientific institution and place of conservation and education, reported local broadsheet The Straits Times.

The 74ha Gardens’ UNESCO World Heritage Site status comes as the country marks its 50th year of nationhood. It joins the likes of Australia’s Great Barrier Reef, Cambodia’s Angkor and the Great Wall of China on the prestigious list.

While there are more than 1,000 sites on the list, the Gardens is its first botanical gardens in Asia and only the third in the world, besides Italy’s Orto botanico di Padova and England’s Royal Botanic Gardens.

At least 11 other sites clinched a title on the list this year, including Jamaica’s Blue and John Crow Mountains, China’s Tusi sites and Iran’s Cultural Landscape of Maymand.

Meanwhile, the title could add a new angle to the Singapore tourism experience, which is associated with modern attractions such as the Singapore Zoo and Gardens by the Bay.

“It highlights to visitors that we have a well-preserved green space in Singapore despite its rapid development which tourists and even locals may not quite take notice of,” said Ngee Ann Polytechnic senior lecturer in tourism, Michael Chiam, to The Straits Times.