TTG Asia
Asia/Singapore Sunday, 26th April 2026
Page 1871

Halong Bay gets first five-star hotel

0

wyndham_legend_halong_artist_impression

Artist impression of the Wyndham Legend Halong lobby

HALONG Bay’s first-five star hotel, Wyndham Legend Halong Bay, is slated for a June opening in Vietnam’s Quang Ninh Province.

Located close to Halong Bay Pier, the property features 217 rooms – including a Penthouse Suite – with views of the ocean and Bai Chay Bridge. Facilities include five restaurants and bars, an outdoor swimming pool, fitness centre, spa and Kids’ Club.

Barry Robinson, president and managing director, Wyndham Hotel Group South-east Asia and the Pacific Rim, said: “Tourism is on the rise in Vietnam and Halong Bay is gaining more attention from tourists who are interested in seeking out the town’s natural beauty and local culture. (Wyndham) is the first global hotel chain to enter the market with an upscale property to meet the growing tourist demands for a premier hospitality product.”

Wyndham Legend Halong Bay also offers over 1,055m² of flexible function space with four event halls and two boardrooms for meetings and events. The largest grand ballroom can accommodate up to 1,280 guests for a seminar or 650 people for a gala dinner or wedding.

Managed by Kosmopolitan Hospitality, the US$40 million property is owned by Ha Long Star Service & Tourist Joint Stock Company.

Airbnb to surpass Uber by 2019

0

uber_shutterstock_online

SHARED space providers including Airbnb and WeWork will surpass ride-sharing providers Uber and Lyft by 2019 in terms of revenue, according to new data from UK-based Juniper Research.

Juniper’s latest research, Sharing Economy: Opportunities, Impacts and Disruptors 2016-2020, said that shared space platforms such as Airbnb are allowing users to rent rooms in residential properties at rates often undercutting traditional hotel rooms, disrupting the leisure and tourism industry significantly. Their revenues are set to grow from an estimated US$2.3 billion in 2015, to US$6.1 billion globally by 2019.

The research discovered that the ease of use provided by Airbnb in terms of no-nonsense booking, as well as the financial rewards available to registered property owners, will see a surge in both listings and bookings.

It warned that the forecast growth in the shared space industry will hold significant concern for the hotel industry, where in many cases shared space providers are not bound by the same rules and regulations as traditional establishments, leading them to undercut pricing and avoid restrictions.

Research author Lauren Foye explained: “The shared space industry, which includes provider Airbnb, is set to significantly impact the hotel industry, with consumers set to spend over US$34 billion in 2020. That sum represents approximately six per cent of today’s global hotel industry market size.”

As for Uber, it said the company is bent on expansion no matter the cost.

“While Uber has struggled to gain a significant foothold in China, largely due to the dominance of taxi hailing service Didi Kuaidi, Uber is not without the determination and the means to force its way into new markets. Uber has reportedly spent US$1 billion per year on expansion in China alone. In addition, it has recently set its sights on disrupting the huge motorbike taxi industries of India and Thailand, displaying a willingness and drive to aggressively obtain market share.”

Uber’s February announcement that it is to launch its UberMOTO service in India, opens it to an enormous potential market – the city of Bangalore alone has 3.5 million registered motorbikes, and India already allows motorbike taxi bookings through applications in two states.

GBTA expands into India, teams up with ProKonsul

0

gur

Gaurav Sundaram, president, ProKonsul has also been named regional director, GBTA India 

THE Global Business Travel Association (GBTA) has launched GBTA India, and is looking to establish a broad-based membership among the Indian business travel community and develop quality educational content and events.

India is currently the 10th largest business travel market in the world, but with double-digit growth rates expected for business travel spend, the region will likely be a top-five business travel market in the next 15 years.

“The business travel market in India is one of the healthiest in the world and given its exponential growth rates, there is a clear need for innovative education and training to ensure there are enough qualified business travel professionals to keep up with the rise in demand,” said Michael W. McCormick, GBTA executive director and COO.

GBTA has partnered ProKonsul, a specialised business travel management consultant, to deliver its core activities of education, research, advocacy and networking in India and Asia-Pacific.

Gaurav Sundaram, president, ProKonsul, said: “GBTA’s entry into India and its partnership with ProKonsul represent very strong commitments to one of the fastest-growing markets in the world.The Indian market has a significant demand for professional education, quality research and industry networking opportunities that GBTA has global leadership in.”

Industry stakeholders in India likewise welcome the move.

“GBTA will significantly improve the standards of professionalism in the business travel industry in India through its focus on education and research. In ProKonsul, GBTA has a very strong local partner,” said Subrato Sarkaar, joint president-corporate administration for the multinational Aditya Birla Group.

Ankur Bhatia, director, Amadeus India, commented: “We believe that this is a natural progression to India’s projected growth in business travel.”

Website to demystify Japanese love hotels for foreigners

0

loveinn_japan-love-hotels_website

LOVEINN Japan, said to be the first English-language website dedicated to Japanese love hotels, has been launched. Its hotel booking function is expected to only be made available in 2017.

Acknowledging that language barriers are preventing non-Japanese speakers from finding out about love hotels in Japan, IT systems company Almex is launching the website in English before making its content available in Chinese and Korean as well in the coming months.

The website will include guides and how-to tutorials and offer the option to search and browse hundreds of Japan’s love hotels.

Frequent content updates and blog entries on love hotels and related topics will be another core feature of the website.

Starwood hotels to enhance meetings with choice of value-adds

0

MEETINGS held at select Starwood Hotels & Resorts properties in Asia-Pacific by the end of this year are entitled to a choice of two perks such as discounts on master-billed rooms and double complimentary room upgrade allocation.

The new Book One Pick Two promotion offers five perks to choose from, and is available to meeting planners who book by October 31, 2016 for gatherings held by December 31, 2016.

In addition, planners can earn a signing bonus of 1,000 Starpoints for every 10 room nights booked, up to 100,000 Starpoints (certain limitations apply). These points can be redeemed for Free Night Awards, Award Flights and more.

Terms and conditions apply.

STB to spend S$700 million over five years to court tourists

0

THE Singapore Tourism Board (STB) will be getting S$700 million (US$520 million) to support its destination promotion activities over the next five years, and a part of it will be channelled into the Business Events in Singapore (BEiS) fund to provide organisers, corporations and associations greater support for their events.

The announcement was made at the Tourism Industry Conference earlier this week by S Iswaran, Singapore’s minister for trade and industry.

However, the exact amount of funding for BEiS has yet to be determined. STB assistant chief executive, Yap Chin Siang, said “detailed perimeters are still being worked through”.
What is known at this stage, according to STB chief executive Lionel Yeo, is that the enhanced funding will enable the bureau to support business development initiatives that are entirely industry driven.

Yeo said: “This will allow us to support three or more business entities coming together to collaborate and undertake business development initiatives. For example, a MICE venue, a DMC and a cluster of hotels can now be supported in their joint effort to go after an incentive group or large-scale business event.”

BEiS will also be used to support associations in their pre-bidding activities.

Yeo said: “We recognise that associations need to start their lobbying earlier to increase their chances of successfully bidding for events.”

STB assistant chief executive, Yap Chin Siang, added: “(For instance), we can support them five years in advance by flying local association members to relevant global business events prior to bidding. This will put them on a much more competitive footing so they can secure world-class exhibitions and conferences.”

Amway China to boost New Zealand’s tourism fortunes with 2018 event

0

david-craig_ciiwpq

David Craig, Tourism New Zealand general manager Asia: Hosting is what New Zealanders do best

NEW Zealand has bagged hosting rights to Amway China’s 2018 Leadership Seminar, its biggest incentive business to-date since entering the MICE market three years ago.

The event will see Amway China sending 10,000 elite distributors to Queenstown for a five-day programme that is expected to generate a revenue of NZ$50 million (US$34.3 million) and an estimated shopping consumption of NZ$10 million.

The event will play a prominent role in promoting New Zealand’s tourism and economic development, said a media release by Tourism New Zealand.

Amway China’s president, Audie Wong, shared that New Zealand was chosen for its “excellent hard and soft tourism conditions” and “high flexibility and creativity it exhibits as a business events destination”.

Commenting on the win, New Zealand prime minister and minister of tourism John Key said: “This is by far the biggest incentive business New Zealand has ever won, and it sends a strong message that New Zealand is a serious contender in the global incentive market.

“China is now our second-largest and fasting growing tourism market, contributing nearly NZ$1.7 billion to the economy in 2015. And Chinese tourists have the highest daily spend of any of our visitors.”

Key pointed out that in 2013, the New Zealand government committed an additional NZ$34 million over four years for the purpose of securing international business events and incentives like the 2018 Leadership Seminar, because of the value they bring to the economy.

David Craig, Tourism New Zealand general manager Asia, said: “Hosting is one of the things we New Zealanders do best. In Maori, we use manaakitanga to express our concept of hosting: we view our visitors as friends. Precisely because of this, I firmly believe that New Zealand can provide distinctive incentive business experiences, just as our slogan Naturally Beyond Convention implies.”

The winning bid was supported by Tourism New Zealand, Immigration New Zealand, Queenstown Council, Destination Queenstown and Air New Zealand.

Hotel veteran Ocasio to lead opening of second Mövenpick in the Philippines

0

mvp

Jose Alberto Ocasio has been named general manager of the Mövenpick Resort Boracay

SWISS hotel company Mövenpick Hotels & Resorts has appointed Jose Alberto Ocasio to steer the launch of Mövenpick Resort Boracay in July this year.

Ocasio started his hospitality career with The Ritz-Carlton Pentagon City in the US, beginning as a front desk agent/night relief manager. He worked his way up the ranks, holding various positions at three other Ritz-Carlton hotels, including in Philadelphia and Bahrain.

He also held general manager positions at Banyan Tree Club & Spa, Seoul, Banyan Tree Hotel and Resorts/Angsana Velavaru, the Maldives, and Banyan Tree Hotel and Resorts/Angsana Laguna Phuket, Thailand.

“We are very pleased to have landed someone of Jose’s talent,” said Andrew Langdon, Mövenpick Hotels & Resorts senior vice president Asia.

“He has spent his career in key roles at some of the best brands in the world, and as such he is ideally placed to further enhance the Mövenpick brand in this high-potential market.”

The 333-room Mövenpick Resort Boracay, which sits on Punta Bunga Beach, is the second Mövenpick-branded property in the Philippines. It comprises a village community-style cluster of nine low-rise buildings set in a natural environment and around a multi-level lagoon pool. Facilities include eight restaurants, a Kids Club, a wellness centre and the Mövenpick’s Beach Club.

Large proportion of TripAdvisor reviews suspicious, university researchers warn

0

rob-law

Rob Law, professor in Hotel and Tourism Technology Management at The Hong Kong Polytechnic University

A “large and considerable proportion” of online hotel customer reviews on TripAdvisor may be unreliable or fake, and reviews for lower-tier hotels deserve a harder look, according to a study by Markus Schuckert and Rob Law of the School of Hotel and Tourism Management at the Hong Kong Polytechnic University and a co-researcher.

The researchers looked at reviews on the travel search engine and found that 20 per cent of reviews showed considerable discrepancy between overall rating and the aggregate category rating, translating to over 0.5 score points.

TripAdvisor allows reviewers to leave two types of numerical ratings for hotels – one for overall rating, and separately, six specific scores for service, value, sleep quality, cleanliness, location and rooms.

According to the study, signs that piqued suspicion included two reviews for which the overall hotel rating was a perfect score of five but the six specific qualities were only rated one or two.

Comparing the ratings with the corresponding written comments, one of the reviews seemed to fit the perfect rating, suggesting that the category ratings were unrepresentative of the customer experience, whereas the other review seemed more consistent with an overall low rating, suggesting that the high overall rating was misleading.

The research also revealed that in general, higher-tier hotels had less of a gap in their ratings than lower class hotels. This could suggest that “the problem of suspicious online ratings” may be more serious among the lower-class hotels.

It remained unclear if discrepancies were caused by deliberate manipulation or by “perfunctory rating behaviour” but the researchers nevertheless urged online customers to “pay more attention to the rating gap” on TripAdvisor.

They also suggested that TripAdvisor provide a warning to reviewers who “may have made a mistake or may not be taking the rating seriously” if they try to post a review with ratings that differ by more than 0.5.

41,572 reviews across 185 hotels with star ratings of one through five were considered in the study.

Genting Hong Kong acquires three shipyards, expands building capabilities

0

ny_warnemuende

Genting Hong Kong’s new shipyard in Warnemunde

GENTING Hong Kong has acquired Nordic Yards’ three shipyards in Wismar, Warnemunde and Stralsund, Germany for 230.6 million euros (US$260.6 million) and is now better equipped to fulfil ship orders for its growing global cruise fleet.

The newly acquired yards, together with the previously purchased Lloyd Werft shipyard in Bremerhaven, will be managed as part of the Lloyd Werft Group.

“Ownership of the yards provides certainty that we can build a fleet of high quality cruise ships at a pace dictated by our growth rather than constrained by supply,” said Lim Kok Thay, chairman and CEO, Genting Hong Kong.

Explaining the supply-side constraints, he said the “cruise ship order book continues to reach all-time highs with orders placed as far out as 2026, 10 years from now”.

Built originally at over one billion euros, the three shipyards have covered drydocks and building halls, allowing for high labour productivity and completion quality as cruise ships can be constructed regardless of weather conditions.

Wismar and Warnemunde shipyards are capable of building cruise ships of 200,000 gross tons each, the prevailing size of the new generation of cruise ships currently being ordered, while Stralsund facility has a ship lift to launch completed cruise ships and megayachts.

Genting Hong Kong will further invest about 100 million euros in thin steel fabrication facilities, cabin module factory and other improvements.

The upgraded yards will be able to support the building of two mega cruise ships and a mid-sized cruise ship or megayacht a year by the next decade.

Genting Hong Kong will also be signing a significant new multi-ship order with the Lloyd Werft Group on May 10, shared Rüdiger Pallentin, managing director of Lloyd Werft, adding that these orders will help support the German and European shipbuilding industrial sector and employment during the current shipping downturn.

As well, the company will open the new Lloyd Werft Design Center in Bremerhaven on May 9, which will house more than 250 designers.