TTG Asia
Asia/Singapore Tuesday, 23rd December 2025
Page 184

Mandarin Oriental, Sommet Education to lead next generation of hospitality leaders

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Mandarin Oriental Hotel Group has teamed up with Sommet Education to advance the hospitality industry by nurturing future talent, promoting diversity, and offering innovative learning and development programmes.

The partnership is focused on three pivotal goals: providing immersive real-world learning opportunities for students, enhancing the skills of Mandarin Oriental colleagues through bespoke training programmes, and opening career pathways for high-potential individuals.

The partnership will provide scholarships, mentorship, and tailored initiatives to underrepresented talent, offering access to education and career opportunities

The alliance will draw on Sommet Education’s network of globally recognised institutions – Les Roches, Glion, École Ducasse, Invictus Education, Indian School of Hospitality as well as Sommet Education Foundation – alongside Mandarin Oriental’s emphasis on quality experiences.

By integrating the Mandarin Oriental industry expertise into Sommet Education academic programmes through workshops, leadership talks, and exclusive on-site visits, students will gain invaluable practical experience. Simultaneously, bespoke training initiatives tailored to Mandarin Oriental’s people-centric ethos will enhance the skills of its colleagues, ensuring they are equipped to deliver quality service at every level.

Laurent Kleitman, group chief executive of Mandarin Oriental, remarked: “We are proud to be partnering with Sommet Education which has produced many of our top talents across their various educational institutions already today and is developing the talent of tomorrow. Together we will foster exceptional learning, to promote career opportunities in our profession.”

Benoît-Etienne Domenget, CEO of Sommet Education, added: “This collaboration extends beyond traditional boundaries, offering invaluable career and learning pathways in hospitality for young students, colleagues and underserved talented individuals. Together, we aim to foster a new generation of leaders who will shape the future of hospitality experiences.”

Beijing travel agency to leverage on AI to boost inbound travel and business events

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Albatros Expeditions names new CEO

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Albatros Expeditions has appointed Jakob Lunøe as the company’s new CEO.

With an extensive background in the travel and technology industries, Lunøe will be in charge of evolving Albatros Expeditions into an even more dynamic and guest-centric company, deeply rooted in its Nordic and family values.

He also recognises the critical role of agents in the company’s future success, particularly as the industry adapts to shifts toward direct-to-consumer bookings, and will be introducing a real-time booking system, and expanding educational initiatives.

WTTC’s latest roadmap highlights growing travel and tourism commitment to net zero

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The Lux Collective identifies India as a key market for Asia-Pacific expansion

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Onyx Hospitality Group, Equatorial Group to introduce new luxury hospitality project in Phuket

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Disney Cruise Line joins UOB to create magical travel experiences for South-east Asia consumers

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Disney Cruise Line and United Overseas Bank (UOB) are collaborating to offer UOB cardholders across Singapore, Malaysia, Indonesia, Thailand and Vietnam special benefits when booking Disney Adventure cruise vacations, starting December 10.

The three-year partnership will offer UOB cardholders exclusive perks when booking Disney Adventure cruise vacations through UOB’s travel partners, including UOB Travel Planners, Klook, Traveloka, and Trip.com – more details on the benefits offered by each travel partner are available on their respective websites.

From left: UOB’s Jacquelyn Tan and Disney Cruise Line’s Sarah Fox

Across the four, an estimate of over 100,000 queries have been registered from the public, expressing interest in the first season of sailings for the Disney Adventure. To kick off this collaboration, all UOB cardholders purchasing Disney Adventure cruise vacations via UOB’s travel partners will get limited-edition Sailors Chip ‘n Dale plushies.

New and existing UOB cardholders will also stand to redeem and win prizes such as the limited-edition plushies and even Disney Adventure cruise vacations in a series of activities celebrating this collaboration.

UOB also launched its Let the Magic Begin year-end campaign at the UOB Plaza Atrium with an unboxing event, with Captain Mickey Mouse and Captain Minnie Mouse, who were on-hand to take photos with staff and the public. UOB is also running a regional campaign for customers to stand a chance to win a three-night voyage in an Oceanview Stateroom with Verandah on the Disney Adventure, as well as other prizes.

“UOB is thrilled to team up with Disney Cruise Line on our quest to provide cardholders with unique privileges for their Disney Adventure cruise vacations in this first-of-its-kind collaboration in the region,” said Jacquelyn Tan, head, group personal financial services, UOB.

Sarah Fox, vice president and regional general manager for Southeast Asia, Disney Cruise Line, shared: “As Disney Cruise Line brings its magical cruise vacations to Asia for the first time in December 2025, we look forward to welcoming travellers in the region to experience beloved stories and characters from Disney, Pixar and Marvel brought to life.

“Through this collaboration with UOB, consumers will have even more options to plan and book their Disney Adventure cruise vacations seamlessly. We can’t wait for guests to create exceptional memories with their family and friends onboard the Disney Adventure.”

Anthem Of The Seas arrives in Singapore

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Royal Caribbean’s Anthem of the Seas is finally in Singapore and has rolled out a line-up of vacations onboard to destinations across South-east Asia, including special sailings for Christmas and the New Year.

Anthem of the Seas brings to the table 30 holidays to choose from. For those seeking a short getaway, there are the three- to four-night trips to Malaysia and Thailand; or the five-night Spice of Southeast Asia vacation to destinations like Penang, Phuket, Phi Phi Islands and more.

Enjoy a range of sailings on the Anthem Of The Seas departing from Singapore

Those with more time to spare can join the eight-night Bali Adventure that takes travellers on a journey to Bali’s coastline, where they can visit iconic temples like Tanah Lot and Uluwatu, enjoy traditional Balinese dance performances and discover the cultural hub of Ubud.

Holidaymakers looking for an immersive journey to Vietnam and Thailand can enjoy a 10-night South-east Asia adventure, where they can explore Ho Chi Minh City’s History Museum, Vietnam’s Reunification Hall, Thailand’s Grand Palace and Wat Arun, or shop at the Ben Thanh Market in Vietnam.

For the festive sailings, there is the four-night Christmas getaway on December 24 to Penang and Phuket, as well as the five-night voyage departing on December 28, which will journey to cities across Malaysia and Thailand.

For more information, visit Royal Caribbean.

South Korea wants more travellers from Singapore to explore its south-east region

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KTO organised a fam trip for Singapore travel agents and media earlier this month to spotlight destinations beyond Busan
KTO organised a fam trip for Singapore travel agents and media earlier this month to spotlight destinations beyond Busan; photo by KTO

“Mono-searching” in travel procurement among consumers is obsolete, claims travel specialist

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In today’s digitally connected world, travellers are no longer confined to one source for inspiration, with Sarah Mathews, managing director of eTourism Frontiers, noting the end of the “mono-searching” era.

“The disruptors of discovery (are drawing us) away from mono-searching. For those of you who still reach out to your High Street travel agent, you’re one of the very few,” said Mathews during her speech at the PATA Destination Marketing Forum 2024 (PDMF) in Phetchaburi, Thailand.

Sarah Mathews emphasises the interconnected, non-linear nature of modern consumer journeys at the PDMF 2024 hosted at Dusit Thani Hua Hin on November 14; photo by PATA/PDMF

Mathews emphasised that platforms like Netflix, social media, and even gaming have become key sources of travel inspiration. “For some of us, the way we access travel information isn’t even through search anymore. It’s often from (indirect sources) – watching a Netflix programme, a cooking show, or engaging with social media,” she explained.

Such nonlinear discovery paths reflect how consumers have evolved into what she calls “digital omnivores”.

“We’re consuming content on multiple devices daily. This makes it harder to track users, but also broadens opportunities to reach audiences in unexpected places,” she noted.

AI has become central to this evolution. “AI-driven personalisation is everywhere – from Amazon recommendations to OTAs tailoring travel options,” said Mathews.

She urged destinations to leverage AI, warning that “destinations that don’t embrace AI to personalise experiences are already falling behind”.

However, Mathews reminded marketers that storytelling remains at the heart of destination marketing.

“It’s about the people, the culture, and the products. Technology is just a tool to share these stories,” she said, adding that video content is particularly crucial.

“The most time we spend online is on video. If you’re building an audience, focus on creating snackable, shareable video content,” she suggested.

Mathews also called for a shift from outdated success metrics, such as arrival numbers, to focusing on economic reinvestment. “You can’t champion sustainability while aiming for 10 million extra visitors annually,” she stated. Instead, she advocated for measuring economic output, empowering local ownership and ensuring economic benefit – especially in developing nations – as key to long-term sustainability.

This year’s PDMF spotlighted an immersive user-generated content contest, inviting participants to uncover content gems from the technical tours, highlighting the forum’s focus on innovative marketing strategies.