TTG Asia
Asia/Singapore Thursday, 15th January 2026
Page 1756

Not business as usual

0

To effectively grow Maharashtra as a leisure tourist destination and spur business travellers to stay longer, more efforts should be made to court new international markets.

aug-26-shutterstock_253176817

One of India’s most visited states, Maharashtra has been attracting steady droves of business tourists thanks to the success of the capital city Mumbai as a financial and commerce hub.

But the inbound leisure market has languished in the shadows of Maharashtra’s successful business sector, with visitor footfalls largely confined to Mumbai and Aurangabad (home to World Heritage sites Ellora and Ajanta Caves) – something the trade wants to change.

“Mumbai is a busy city primarily for business travellers, (so) leisure travel is growing at a slow pace,” said Dipak Deva, managing director, Travel Corporation (India). “Travellers have a lot to explore within these two cities (Mumbai and Aurangabad) but Pune and Nasik are promising destinations too.”

International tourists have started to explore new destinations like Guhagar near Ratnagiri and Diveagar in Raigad district, for its serene beaches and coastal cuisine, as well as Chikhaldara, a hill station in the Vidarbha region, according to Paraag Jaiin Nainuttia, managing director of the Maharashtra Tourism Development Corporation. He added: “We are constantly promoting Maharashtra through various campaigns and have been successful in reaching out to the international markets. We emphasise on leisure tours, beach tours, rural tourism and heritage tourism, among others.”

However, marketing Maharashtra as a leisure travel destination is not enough; trade players also urge the NTO to seek out new international markets.

“Apart from the current source markets like Europe, the US and Far East, there is a need to promote Maharashtra as a leisure destination to markets like Russia, South-east Asia and China,” said Subhash Goyal, chairman, STIC Travel Group.

He added: “The state tourism department should aggressively market the state’s diverse tourism products such as wildlife sanctuaries like the Melghat Tiger Reserve, forts like Sindhudurg and beaches like Ganpatipule to international markets.”

In order to drive leisure tourists to explore lesser-known attractions in the state, NS Rathore, chairman (western region) of Indian Association of Tour Operators, stressed the need to improve connectivity, transport and the quality of international language-speaking guides.

On its part, the state government of Maharashtra in March this year rolled out a new tourism policy to attract investments in the sector, offering fiscal incentives to new projects including concessions on stamp duty, electricity duty, entertainment tax, leisure tax and refund of VAT.

Dubbing the new tourism policy “a progressive and positive step”, Deva is optimistic that this initiative will provide a stronger impetus for leisure tourist traffic into Maharashtra.

“Critical factors like e-visa may change the focus in time to come. Countries like South Africa, Turkey, Israel, Oman, the US, the UK and Argentina feature high on the list of source markets and hopefully with the ministry undertaking multiple steps to boost tourism in the state, things will change,” he added.

Meanwhile, hoteliers are starting to see some positive changes on the ground, with business tourists showing an inclination to spend more time in Mumbai.

Said JW Marriott Mumbai Sahar’s general manager, Saeid Heidari: “Although many international tourists visit the city for business, they stay back after completing their commitments to pursue leisure and recreational activities.”

This article was first published in TTG Asia, August 5, 2016 issue, on page 28. To read more, please view our <a href="http:please view our digital edition or click here to subscribe.

Jumeirah appoints regional VP, GM in China

0

DUBAI-BASED Jumeirah Group has appointed Graham Kiy as regional vice president, Greater China and general manager of Jumeirah Nanjing.

The British national moves into his newly created role from his previous position with Jumeirah Vittaveli in Maldives, where he was general manager since 2012.

graham_kiy

As regional vice president, Kiy will head operations across Greater China, where Jumeirah currently have eight hotels in the pipeline.

In addition to being the general manager for the 250 room and suite Jumeirah Nanjing, which is expected to open in 2017, he will also continue his responsibilities leading the pre-opening-team for the new Jumeirah Guangzhou, a 198-room luxury hotel scheduled to open in 2019.

Radisson Blu Resort Hua Hin gets opening GM

0

HOTEL veteran Preet Inder Singh has taken the helm at the soon-to-open Radisson Blu Resort Hua Hin.

Prior to this, he was already general manager at Radisson Blu Hotel New Delhi Paschim Vihar, and before that, spent two decades working at various hotel properties at The Taj Group of Hotels.

Radisson Blu Resort Hua Hin is slated to open by 3Q2016.

Marco Polo promotes Christoph Hoeflich to GM

0

HONG Kong-based Marco Polo hotels has promoted Christoph Hoeflich to the post of general manager at Marco Polo Shenzhen.

Hoeflich was most recently the hotel manager of the three Marco Polo hotels in Hong Kong since 2011 and has over 20 years of experience in hospitality under his belt.

christoph_hoeflich

Prior to that, he had years of senior management and hotel pre-opening experience for numerous other international hotel brands such as Westin, Sheraton, Four Seasons, Kempinski and Hilton.

Hoeflich replaces Thomas Salg, who has been promoted to general manager of the three Marco Polo hotels in Hong Kong.

GSS most attractive to travellers from Japan, China

0

Shopping Singapore

JAPAN and China holds the potential to be the strongest source market for Singapore during the Great Singapore Sale (GSS) period, which comes to a close this weekend, according to findings by market research consultancy Kadence Singapore.

Respondents from Japan and China indicated they were “highly likely” to fly to Singapore during the period. The two markets also showed greatest awareness, with 85 per cent and 84 per cent of people, respectively, indicating their knowledge of the retail event.

Explaining the findings, Patrick Young, Kadence Singapore’s insight director said that the Japanese are more avid travellers in general. The fact that many airlines ply between Japan and Singapore also contributed to the result.

Additionally, the price of airfares may also be factored in seeing as travellers for the GSS are likely to be deal-savvy individuals. This means the availability of low-cost flights could also affect traveller decision making processes.

The appointment of UnionPay as the official card for this year’s GSS shows that the Singapore Retailers Association, organisers of the event, are stepping up efforts to lure more Chinese shoppers to the city-state as well.

However, the retail scene in Singapore has been sluggish, with year-on-year retail sales figures for June, the month when the GSS usually begins, being on the decline over the past two years, according to Singapore’s Department of Statistics.

Retail business outlook is also dim. While the July-December period is expected to see an improvement of 7 per cent over the April-September period in terms of net weighted balance, the July-December period is predicted to see a sector performance of negative 8 per cent compared to the same time last year.

Young suggests taking into account “certain nuances between the countries” so that brands taking part in the GSS can better cater to individual markets and thus boost their allure.

“For the Japanese there is a big focus on omiyage, which is a culture of taking home a souvenir for friends and family. So how much is the GSS tailored to these small but significant items that the Japanese will buy?”

“It’s not so much tying in with UnionPay or a similar brand, it’s more about having in your portfolio products which can relate to that market,” he added.

Young also cited the upcoming Singapore Grand Prix as a good example of how an event is able to better lure visitors by going beyond its core demographic.

The annual racing event attracts not just sporting fans but a large number of international visitors by staging concerts, parties and family activities. The GSS could do something similar to lure arrivals beyond shoppers alone.

“What else can we do to broaden the GSS beyond sales?” he said.

GSS 2016 runs for 10 weeks from June 3 to August 14 this year, the longest sale period for the annual event to date.

New hotel openings: August 8 to 12, 2016

0

The latest hotel openings and announcements made this week

mercure_singapore_bugis

Mercure Singapore Bugis
AccorHotels has opened the new-build Mercure Singapore Bugis, a 395-room hotel located in the city’s cultural district and nearby Bugis MRT station. The property offers standard rooms, lofts and suites designed to reflect Singapore’s heritage. Facilities include rooftop bar Sky Deck, western-local fusion restaurant Sauces, a lobby lounge and an infinity lap pool. The hotel has three function rooms and an outdoor terrace for events.

citadines_han_river_seoul_studio

Citadines Han River Seoul
Ascott has debuted its Citadines brand in South Korea’s capital with the 149-unit Citadines Han River Seoul. The serviced residence is located near Seonyudo metro station and offers studio units in three sizes – Studio, Studio Deluxe and Studio Executive. All units come with fully-equipped kitchens and guests can choose from a menu of services such as laundry and dry-cleaning. A fitness corner, meeting room and rooftop garden is available at the property.

club_med_deluxe_family_room

Club Med Beidahu
Club Med’s second ski resort in China, the 176-room Club Med Beidahu, is set to open in December. It is located 90 minutes away from Changchun Longjia International Airport. The resort features 19 pistes stretching across 26km situated between 1,403m and 525m in height. Ski runs range from alpine trails to aerial skiing style platforms and snowboarding options. Two F&B establishments, a kids club and various other facilities are onsite.

le-petit-rosedale-hotel-hong-kong

Le Petit Rosedale Hotel Hong Kong
Rosedale Hotel Group will be opening the 28-storey, 94-key Le Petit Rosedale Hotel Hong Kong by the end of this year. The hotel will be located in Causeway Bay, near both Causeway Bay and Tin Hau MTR stations, and offers modern rooms and suites catered to business and leisure travellers. Amenities include restaurant Sonatina, a 24-hour fitness room and a Sky Garden.

Small travel start-ups, hotels invited to exhibit at PTM 2016

0

pata-2015

INDONESIA’s Ministry of Tourism is inviting small travel start-ups and hotels to take part in the upcoming PATA Travel Mart (PTM) 2016.

The ministry’s deputy minister for international marketing development I Gde Pitana said during a press conference in Jakarta yesterday that the trade show will be an excellent platform to get them to network with international buyers.

“Having PTM in Indonesia is a big opportunity for businesses in Indonesia to gain international experience with buyers,” he said.

“However, many of them have small promotional budgets. Therefore, we invite them to take part as sellers at the Indonesian pavilion with a very special price offered by PATA.”

The offer is only open to members of the Indonesia Hotel and Restaurant Association and the Association of the Indonesian Tours and Travel Agencies.

Additionally, companies need to have been in operation for at least one year and not more than five years. As well, hotels have to be individual properties.

“They will not be getting pre-scheduled appointments, naturally. However, they will have access to the buyers’ list and will be able to request for appointments directly online or during the onsite buyer-meet-seller session,” added Pitana.

Series of bomb blasts kill at least three in Thailand

0

trang-thailand-blastParamedics taking care of wounded in Trang. Credit: Facebook/สามล้อกู้ภัย บรรเทาศูนย์สอง

MULTIPLE explosions went off in cities and popular tourist spots around Thailand Thursday afternoon continuing to Friday morning, leaving at least three dead and many more injured.

The first reported bombing happened in the transit hub of Trang on Ruenrom Road at around 15.00 on Thursday, killing a man and injuring five.

Two attacks then took place roughly 20 minutes apart in the resort city of Hua Hin at approximately 22.00 to 22.30 in a busy street area close to the popular resort. One woman died from the twin blasts and at least 20 were injured, many of whom were European tourists.

Another two blasts then took place in resort town Surat Thani this morning outside police stations following festival processions dedicated to the Thai Queen Sirikit’s birthday taking place today, which is a public holiday.

According to local media, a civil servant was killed in the Surat Thani blasts and several others were injured.

Two explosions also hit resort island Phuket in the Loma Park area and at Patong beach near a police station, injuring one. Both spots hit are popular with tourists.

Authorities have yet to ascertain who is responsible for the attacks and it is still unclear what the motivations are. However, seeing as the bombings took place during a long weekend in areas with many foreigners, signs point to tourists being the main targets.

Following the incident, Bangkok-based DMC Destination Asia is advising all its clients to remain close to their hotels. It is also currently in the midst of contacting all clients where possible.

A bomb blast that killed 21 and leaving scores more injured took place in Bangkok, at the Erawan Shrine, almost a year ago on August 17, 2015.

B2B mobile app Tineri helps tour operators sort out itineraries

0

tineri

 

DISSATISFACTION with how tour operators are presenting their itineraries to clients is what led travel entrepreneur Tim Russell to create Tineri, a B2B mobile communication, marketing and itinerary app for travel providers to engage with their customers in real time both in-destination and post-trip.

“Mobile is a logical place to put tour itineraries,” said Russell, Tineri’s founder and CEO. “Rather than issue pdfs or old-fashioned paper itineraries, which can be 40-60 pages long, Tineri presents itineraries in an interactive, mobile format.”

Besides trip itineraries, Tineri also provides pop-up destination details, guide and hotel information, messaging capabilities between office personnel, guides as well as travellers via text, email, chat, voice, plus video and document storage.

Tour operators are also able to solicit instant feedback from clients through the app, while a content management system enables the import of itineraries from back-office solutions as well as Word and Excel formats.

Currently in its beta stage, the app is expected to be officially launched by early October. The Bangkok-based Tineri team has engaged DMC Trails of Indochina as development partner, while adventure travel specialist Grasshopper Adventures and food walks startup Taste of Thailand are involved as beta testers.

“We have been getting good feedback and have conducted a lot of sales calls and demonstrations in the last couple of weeks,” Russell told TTG Asia e-Daily. “Our initial target will be tour operators in South-east Asia, but we have intentions to expand it globally within the next six months.

Russell aims to get 30 to 40 tour companies signed up for Tineri by 1Q2017 and diversify into other travel segments like business, education and wellness/medical tourism.

Travel providers will be charged a monthly subscription based on the number of passengers using the app, with additional fees for white-label integration.

Russell, who had previously worked at companies such as Remote Lands, Exo Travel and Open Destinations, is joined by advisor Greg Duffell, former CEO of PATA, and business development director Alan Lammin.

Gagfare lets you reserve airfares, seats for just US$10

0

gagfare

HONG Kong-based travel company Gagfare has launched a ‘book now, pay later’ smartphone app for air travel, allowing users to reserve seats and airfares in advance for a nominal fee, a first for the industry.

The eponymous app gives travellers the option to pay US$10 to secure up to nine seats on a flight of their choosing well in advance. Travellers don’t have to pay the rest of the fare until closer to their travel date.

At current, Gagfare carries inventory from 500 airlines globally.

“We created Gagfare because we know what customers want. Gagfare taps into multiple global distribution systems specifically for flight reservations, enables customers to search and book their flights directly through the airlines’ own systems,” said David Leung, founder of Gagfare.

He explained: “This gives travellers access to promotional deals they may never encounter anywhere else online. This ensures that Gagfare offers you the best airfare, on any given travel day, on any given flight, on any of the world’s leading 500 airlines.”

Users can choose to browse via favourite airlines; search alternative routes; book multiple-stop itineraries; and check their bookings through official airline websites by using their Gagfare booking references number.

A reminder email will be automatically sent by the system when it is time to pay the remaining fare and issue the ticket. The ‘book now, pay later’ solution may not be available for some time-sensitive promotional fares, which the app also pushes.

One of the great things about Gagfare is that you’re protected; you’re able to secure your favourite flights and fare for just US$10. This means travellers can make their travel plans well in advance, and if something comes up and they need to cancel the itinerary, all it costs is the price of a cup of coffee,” Leung commented.