TTG Asia
Asia/Singapore Tuesday, 7th April 2026
Page 1704

Malindo eases capacity strains with two new flights

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Malindo Air’s upcoming services connecting Kuala Lumpur to Jeddah, Saudi Arabia and Guangzhou, China will alleviate capacity strains during peak periods, said inbound agents.

In the first 10 months of 2016, arrivals from China registered a 27 per cent increase to 1.75 million while those from Saudi Arabia rose 23.5 per cent to 111,248.

The twice-weekly Jeddah route will be launched on February 21 and will go daily from March 26. Daily services to Guangzhou will begin on March 15.

Ally Bhoonee, executive director at World Avenues, said: “The Jeddah route would assist the inbound market especially during the peak season from June to August.

“The largest number of arrivals from the Middle East to Malaysia is from Saudi Arabia. During the summer holidays, there (tends to be) insufficient seats. The greater availability of seats could create more interest in Malaysia,” he added.

Similarly for the new Guangzhou flights, Mint Leong, managing director at Sunflower Holidays, said: “There is usually a shortage of seats during the Chinese New Year period and school holidays in July and August. The direct flights will help the national agenda, which places emphasis on getting more arrivals from China.”

Leong however wished the schedule is better. Flights depart Guangzhou at 03.10 and arrive Kuala Lumpur at 07.30. For business events, this is “not good”.

“Incentive (travel) recipients will regard their organisation as being thoughtless if they were put on this flight,” she said.

Taj bucks industry practice by having just one brand

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Taj Tashi in Bhutan

While other hotel chains keep launching new brands, Taj is doing the opposite, throwing its Vivanta by Taj and Gateway brands out of the window and concentrating everything under a single brand, Taj Hotels, Palaces, Resorts and Safaris.

CEO and managing director Rakesh Sarna said: “The new brand identity honours the renowned legacy of the Taj in a structure that will create greater brand resonance with our guests and also allow for considerable value creation for all our stakeholders. Taj as a brand truly speaks to the nation’s pride and the redesigned architecture is a tangible step in celebrating our heritage while recognising the need to prepare for the bright future of India’s tomorrow.”

Taj Hotels will include lobbies reminiscent of “cosy living rooms”, concierge service, all-day dining, fitness centres, spas and signature Taj cuisine options.

All Taj Palaces will continue to emphasise a regal history and offer royal-styled experiences including themed suites that can be completely personalised to guest preferences and a dedicated butler service for suites.

The design of Taj Resorts will aim to accentuate the surrounding nature. Resorts will also offer complete personalisation for suites, sustainable food menus and signature Jiva Spas inspired by the ancient healing traditions of India.

Taj Safaris will put sustainability principles at its core, operating with lighter carbon footprint and championing local community engagement. Experiences will include adventure trails, breakfast in the woods and other unique dining experiences guided by a farm-to-fork concept.

The transition of all hotels to the new architecture is expected to completed by December.

Leadership transition at ONYX

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onyx-collageFrom left: Peter Henley; Douglas Martell

A leadership transition is occurring at ONYX Hospitality Group with CEO Peter Henley, chief commercial officer Duncan Webb and chief people officer Anand Rao retiring from the Bangkok-based hotel chain effective end-June.

Henley will be succeeded by current COO Douglas Martell who joined ONYX in mid-2014. Webb, who has been with ONYX for 28 years since its early Amari days, is succeeded by Debrah Pescoe who came onboard ONYX in early 2012 as vice president sales, and Rao by Suganya Wiwitwanit who joined in March last year as senior vice president human resources.

Henley counts succession planning, along with building a strong team and culture, as among his biggest achievements in the nine years with the company. “That we have managed to assemble such a strong team and culture, that we have achieved what I said we would back in 2008. That when three senior members the team retire at the same time, we have three fantastic replacements ready to step up,” he said.

Henley grew ONYX to 42 hotels. A second ‘strategic road map’ called Delivering Success, to be led by Martell, targets at least 99 operating properties by 2024 but, beyond numbers, will focus on further growth, operational excellence and owner, guest and employee satisfaction, Henley said.

When asked if he was retiring completely, he said: “I am glad to say yes although I am sure my new boss (his wife) will have certain duties for me to discharge!”

Grand Hyatt Hong Kong makes two key appointments

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Philip Yu, general manager of the Grand Hyatt Hong Kong, will be promoted to regional vice president operations, China in March.

Succeeding Yu is Hyatt veteran Richard Greaves, currently general manager of Grand Hyatt Shanghai and area vice president for the Shanghai region.

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Richard Greaves

Stephen Burt to helm Travelodge Hotels Asia as chairman

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Singapore’s ICP has appointed veteran hotelier Stephen Burt to the role of chairman of Travelodge Hotels Asia.

With over 25 years of experience in hotel management, investment and fund management, Burt will be instrumental in growing the Travelodge brand in Asia and furthering ICP’s hotel investment and management ambitions.

Stephen Burt

Prior to this, Burt was managing director, hotels, Asia-Pacific for Colliers International. His earlier roles include CEO of Mirvac Hotel group, managing its hotel fund management platform, as well as CEO of Mirvac Hotels and Resorts, a chain of 45 hotels across Australia and New Zealand. Burt was also a co-founder of Jones Lang LaSalle’s Hotels and Hospitality Group.

It’s bonjour Maldives for Air France

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Air France will commence twice-weekly flights between Paris and Malé in the Maldives from November 1 this year.

On Wednesdays and Saturdays, the service will depart Paris-Charles de Gaulle at 20.50 and arrive in Malé at 10.20 the following day. It then returns from Malé at 13.05 (Thursdays and Sundays) and lands in Paris at 19.35.

The flights will be operated by Boeing 777-200 with 312 seats – 28 in Business, 24 in Premium Economy and 260 in Economy.

Franck Terner, Air France CEO, said the launch of this route will strengthen the airline’s position as a “European leader in services to the Indian Ocean”.

New hotel openings: February 6-10, 2017

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The latest hotel openings and announcements made this week

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The Grand Luang Prabang
The Banyan Tree Group has welcomed The Grand Luang Prabang into its fold. Located along the banks of the Mekong River, the 59,000m2 Xiengkeo Palace houses 75 rooms and suites, all of which are decorated in a blend of French colonial architecture and Laotian motifs. Facilities on the compound include a restaurant, bar, swimming pool and the Xiengkeo Museum.

Silka Tsuen Wan
Dorsett Hospitality International has opened its value-led brand Silka Tsuen Wan in Hong Kong. Featuring 409 rooms across five categories, all guestrooms come with free Wi-Fi and the use of a handy smartphone. As well, the hotel provides complimentary shuttle buses to nearby shopping attractions and MTR stations. Facilities on-site include a gym, multifunction room and an all-day dining eatery.

ibis Kochi City Centre
AccorHotels has opened its first ibis in Kochi, Kerala, near to the upcoming Kochi Metro Station. There are 115 guestrooms, furnished with the signature Sweet Bed by ibis and Wi-Fi access. Facilities include a gym, lobby bar, Spice It – the in-house restaurant that features live cooking stations – and an eight-hour breakfast concept starting from 04.00 until 12.00. There are two meeting rooms as well, which can accommodate up to 70 guests.

Oaks Bodhgaya
Marking the Oaks Hotels & Resorts’ debut in India is the new-build Oaks Bodhgaya. Located in the state of Bihar, the property features 78 rooms and suites, all of which come with regular mod cons such as Internet access, a flatscreen TV, minibar and an in-room safe. Amenities on the property include a gym, rooftop meditation space, library lounge, an international all-day dining restaurant and a banquet hall for events.

Indonesia attempts to win over Singapore’s millennial travellers

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Ubud Food Festival 2016 (Photo credit: Instagram @ubudfoodfest)

Indonesia is tapping into Singapore’s emerging millennial market by going beyond conventional methods of promoting the country, as part of its efforts to reach its vision of 20 million tourists in 2019.

According to Rizki Handayani, director of promotion for South-east Asia at the Indonesia Ministry of Tourism, the industry is working with creative communities to explore what millennials expect in a destination and develop ideas.

“A lot of young Singaporeans are already experienced travellers,” she said, with more of them now preferring to experience the lifestyle, gastronomy, traditional living and arts at a destination, rather than sightseeing and shopping.

To keep up with the digital-savvy millennial market, Indonesia’s Smailing Tours DMC intends to launch an online booking platform that allows consumers to book properties, tours and activities individually.

“This provides them the flexibility of choice because millennials don’t want to be told what to do, rather they want to tell you what they want. It’s whether we listen to them or we disregard this market altogether,” said Jason Lim, COO, Smailing Tour DMC.

“We have to be able to cater to their needs because although millennials normally try to save as much as they can in terms of air tickets and hotels, they, surprisingly, are willing to splurge on experiences,” he added.

For Gupta Sitorus, culinary tourism expert and publicist at WIR Group, a creative technology and branding strategy firm, the real challenge for the travel sector lies in providing something beyond the traditional packages.

“Bali is now trying to position itself as a gastronomic centre with the Ubud Food Festival, (and) other regions also have potential to leverage this market with their own unique selling points. It is up to us in Indonesia to rebrand and revamp.”

Turkish Airlines to begin Phuket flights come July

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Turkish Airlines will begin four-times-weekly flights between Istanbul and Phuket from July 17, 2017.

The flight will depart Istanbul on Mondays, Thursdays, Saturdays and Sundays at 14.30, and arrive in Phuket at 04.00 the following day.

The return leg will operate on Mondays, Tuesdays, Fridays and Sundays, and will depart from Phuket at 05.30 and land in Istanbul at 12.00.

New interactive map lights up nightlife at Hotel Jen

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Shangri-La Group’s newest hotel brand Hotel Jen has unveiled its first experiential programme, Night Light, which will run across all its properties in the Asia-Pacific.

Going live after sunset each day, the interactive Night Light maps use real-time geo-tagged social data from residents in each of the nine Hotel Jen cities – including a select group of local influencers – to highlight hotspots where travellers can go after dark to eat, play and relax like a local.

Guests staying at Hotel Jen can also participate in the weekly Night Light events organised by the hotels. Activities range from salsa dances and rooftop yoga lessons in Singapore to night-time walks atop Hong Kong’s Victoria Peak to aqua Zumba at Puteri Harbour.

Marisa Aranha, vice president of sales and marketing for Hotel Jen, said: “Through this new Night Light programme, we are encouraging our guests to head out and explore the thriving activities that each destination has to offer between sunset and sunrise. There’s more to a city after dark than what is featured in conventional guidebooks and we want to provide a new perspective for busy business travellers, unabashed night owls and curious families through curated insider insights.”