The Indonesian Association of Travel Agents (Astindo), in collaboration with Sarinah, Indonesia’s iconic shopping centre, has launched the Astindo Tourist Information Centre (ATIC) in Jakarta. This initiative aims to position the capital as a dynamic destination and gateway to Indonesia.

ATIC offers various services such as destination recommendations, practical information, curated tour packages. and eco-friendly travel options. It connects visitors with local travel companies that craft personalised itineraries while serving as a central hub for activities and daily city tours operated by Jakastember, a consortium of travel companies.
Jakastember also offers a range of curated travel packages.
Heben Ezer, head of the inbound and domestic division of Astindo and leader of Jakastember, highlighted that the ATIC is part of a broader effort to extend the duration of international visitors’ stays in Jakarta.
“Many tourists come to Jakarta for just a brief stopover, spending only a day or so in the city. Through Jakastember’s tailored tours and the local insights provided by ATIC, we aim to inspire visitors to stay two to three days, allowing them to fully explore Jakarta’s culture, history, and attractions,” he said.
For Pauline Suharno, President of Astindo, ATIC serves as a “gate to Indonesia”.
“This centre will not only guide tourists through Jakarta but also serve as a gateway to countless destinations across the archipelago,” Pauline explained.
She added that visitors stopping by the ATIC would find it easier to arrange seamless travel to other iconic regions of Indonesia, from Bali’s beaches to a nature escape in the Komodo Island, ensuring a more connected and enriched travel experience.
ATIC serves as a networking hub for over 1,000 certified travel companies, offering a platform to promote their travel itineraries.
Heben noted that Astindo was mapping out key tourist destinations in the country to open more ATICs.












Having most recently served as interim CEO, Meier played a key role in guiding Jumeirah through several important milestones and will now oversee the next phase of the brand’s sustainable growth under its Mission 2030 strategy.
Starting his tourism career with various airlines in 1974, Tam founded Arrow Travel in 1990 and has since been actively involved in several trade associations, including the Hong Kong Association of China Travel Organisers, Hong Kong Association of Travel Agents, and most recently, as chairman of the Society of IATA Passenger Agents.
Prior to this role, she was the permanent secretary for housing/director of housing from August 2023.







