TTG Asia
Asia/Singapore Wednesday, 24th December 2025
Page 169

Astindo Tourist Information Centre in Jakarta to serve tourist needs and connect local travel companies

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AITC aims to inspire visitors to stay longer and explore more of the country

The Indonesian Association of Travel Agents (Astindo), in collaboration with Sarinah, Indonesia’s iconic shopping centre, has launched the Astindo Tourist Information Centre (ATIC) in Jakarta. This initiative aims to position the capital as a dynamic destination and gateway to Indonesia.

AITC aims to inspire visitors to stay longer and explore more of the country

ATIC offers various services such as destination recommendations, practical information, curated tour packages. and eco-friendly travel options. It connects visitors with local travel companies that craft personalised itineraries while serving as a central hub for activities and daily city tours operated by Jakastember, a consortium of travel companies.

Jakastember also offers a range of curated travel packages.

Heben Ezer, head of the inbound and domestic division of Astindo and leader of Jakastember, highlighted that the ATIC is part of a broader effort to extend the duration of international visitors’ stays in Jakarta.

“Many tourists come to Jakarta for just a brief stopover, spending only a day or so in the city. Through Jakastember’s tailored tours and the local insights provided by ATIC, we aim to inspire visitors to stay two to three days, allowing them to fully explore Jakarta’s culture, history, and attractions,” he said.

For Pauline Suharno, President of Astindo, ATIC serves as a “gate to Indonesia”.

“This centre will not only guide tourists through Jakarta but also serve as a gateway to countless destinations across the archipelago,” Pauline explained.

She added that visitors stopping by the ATIC would find it easier to arrange seamless travel to other iconic regions of Indonesia, from Bali’s beaches to a nature escape in the Komodo Island, ensuring a more connected and enriched travel experience.

ATIC serves as a networking hub for over 1,000 certified travel companies, offering a platform to promote their travel itineraries.

Heben noted that Astindo was mapping out key tourist destinations in the country to open more ATICs.

The Philippines intensifies wellness tourism efforts

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Growing popularity of the spa sector is one area that the Philippines is focusing on

As part of diversifying its tourism offerings, the Philippines has started taking its Filipino brand of wellness campaign to the global stage with encouraging results.

To differentiate itself from other Asian countries, the wellness efforts focus on the Filipino traits of malasakit (compassionate care) and aruga (care and nurture), said Paulo Tugbang, Department of Tourism’s (DoT) director for health and wellness tourism and for product and market development.

Growing popularity of the spa sector is one area that the Philippines is focusing on; photo by The Farm at San Benito, an eco-luxury, holistic medical wellness resort in Batangas

The Philippines is also looking beyond Asia-Pacific to luxury buyers in the US, Europe and the Middle East.

After successfully hosting the 2nd International Health and Wellness Tourism Congress in Manila last October with positive feedback from buyers and delegates, the DOT is pondering the offer to host the congress again this year.

Another organisation involved in promoting the country as a wellness destination is Wellness Tourism Association of the Philippines (WeTAP), a local organisation.

Seeing the popularity of the spa sector and how the Filipino brand of care is known globally, WeTAP co-founder and public relations officer, Jennifer Sanvictores, said the association is focusing on promoting ancient hilot massage therapy.

About 200,000 guests visited the Philippines last year for health and wellness tourism for various purposes such as medical trips, dental works, medical aesthetics, personal care, and spiritual pilgrimages.

Tour East Singapore becomes first tour operator in Singapore to earn GSTC certification

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Tour East Singapore has obtained a certification from the Global Sustainable Tourism Council (GSTC), underscoring the company’s commitment to sustainable tourism and positioning it as a leader in promoting responsible travel practices.

It is said to be the first tour operator in Singapore to have this achievement.

The certification process, which took place from December 9-11, 2024, was led by Grace Indac, head of HR and sustainability at Tour East Singapore. She spearheaded the comprehensive audit to ensure alignment with the GSTC’s rigorous sustainability standards.

From left: Tour East Singapore (1996)’s Kei Satoh and Grace Indac; Control Union Singapore’s Kim Yeap; and The Lumiere Consultancy’s Ailynn Seah

The effort is backed by Kei Satoh, managing director and general manager of Tour East Singapore, and the leadership of the Sustainability Committee.

In a press statement, the company said the certification reflects the dedicated efforts of all departments at Tour East Singapore, where commitment to sustainable practices is deeply embedded across all operations.

The company’s approach to sustainability focuses on key areas, including advanced sustainability initiatives to reduce its carbon footprint and conserve energy; community support through tourism activities that respect and preserve the heritage and traditions of local regions; and collaboration with local businesses towards responsible tourism, and more.

Satoh said: “We are honoured to be the first tour operator in Singapore to receive the prestigious GSTC certification. By implementing innovative and sustainable initiatives, Tour East Singapore aims to enhance Singapore’s global appeal while fostering local growth and cultural preservation.”

Indac added: “This GSTC certification is a big achievement for everyone at Tour East Singapore. It shows how our whole team is working together to protect the environment, make a positive impact on our community, and create better experiences for travellers. It reflects our shared commitment to sustainability, from reducing our environmental footprint to supporting local initiatives and promoting responsible tourism. This recognition motivates us to continue driving positive change for Singapore and the global travel industry.”

Relentless monsoon rain across the weekend disrupts Singapore travel and activities

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Heavy rain and whipping winds across Singapore from January 10 and through today, brought on by a monsoon surge, had disrupted flights and caused floods in many areas.

National papers, The Straits Times, reported that 18 flights were diverted from Changi Airport and Seletar Airport to neighbouring airfields during this period while more than 50 Singapore Airlines flights on January 10 and 11 were delayed or retimed.

Guests turned up for Our Singapore Story Walk down the Singapore River tour despite the heavy downpour; photo by Indie Singapore Tours

Social media was heavy with posts showing floods in various areas, including the Bukit Timah fringes of Singapore Botanic Gardens, while cancellations plagued outdoor events over the weekend. Bookings for sports activities and lessons, such as skateboarding and stand-up paddling, were dropped at East Coast Park.

The ongoing Chinatown Street Bazaar, which leads up to the Lunar New Year on January 29, saw scant crowds. A news report on CNA said merchants saw sales plunged by 80 per cent over the wet weekend.

National water agency Public Utilities Board noted that the total rainfall on January 10 and 11 was 255.2mm – exceeding the average monthly rainfall in January.

However, the monsoon did not succeed in raining on all parades. Despite the wet weather, Indie Singapore Tours was able to deliver on several tours and a night cycling event it was involved in with statutory board, the People’s Association. The Glow Pedal Night Cycling Expedition took place on January 11, from 17.30 to 21.00, flagging off from Passion Wave at Marina Bay and back. More than 100 participants turned up for it, riding past various landmarks such as Marina Bay Sands, Gardens by the Bay, Helix Bridge, and Marina Barrage.

According to Thiam Wei Toh, founder and chief storyteller of Indie Singapore Tours, his team conducted 10 free tours, public events, corporate bookings and private tours across the weekend.

Toh told TTG Asia: “Life goes on rain or shine. We have wet weather plans, alternative routes, and our ways to maximise what we can show on each tour.”

While wet weather is common in tropical Singapore, Toh said “every rainy day is different for us” and his team takes safety precautions seriously.

He added that tour guides with a positive attitude are especially crucial during rainy day tours, as they have to keep spirits high and safeguard guests.

“I am super lucky to have a team of guides who are like rays of sunshine,” he remarked.

“Guests are also a big component of the tour. We had gung-ho guests who willingly plowed with us through the deluge on Friday (when the monsoon rain started), but there were also some who preferred to stay under shelter,” he added.

However, cancellations and refunds in wet weather remain a concern among tour operators, especially in cases where the activity can still be conducted safely but guests are not comfortable getting wet.

“Resources have been set aside for the tours, which can continue even on rainy days. While our standard policy does not include refunds for last-minute cancellations, we understand that unforeseen circumstances can happen. Therefore, we do process refunds on a case by case basis,” Toh explained.

Hotel Okura, Asset World Corporation collaborate to bring ryokan-style hotels to Thailand

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Bangkok and Chiang Mai will soon be able to offer ryokan-style accommodation to travellers, thanks to an agreement between Japanese hotel operator Hotel Okura Co. and Thai real estate group Asset World Corporation (AWC).

Both organisations will develop Okura Resort Chiang Mai and The Okura Prestige Sukhumvit Bangkok Hotel and Spa. These are slated to open in 2028, expanding Hotel Okura’s offerings in Thailand to seven hotels and adding over 400 rooms to parent group Okura Nikko Hotels’ portfolio in the country.

Hotel Okura Co. and Asset World Corporation deepen their partnership with the development of ryokan-style hotels in Thailand

Okura Resort Chiang Mai will be the first Okura-branded hotel in Northern Thailand. It will feature over 200 rooms with ryokan-style elements such as tatami mats and open-air baths with influences from the Lanna culture of ancient Chiang Mai. The hotel will include a cafe, rooftop bar, and other F&B facilities, offering Japanese cuisine and all-day dining. These amenities will provide guests with a blend of Japanese and Northern Thai culinary experiences.

The Okura Prestige Sukhumvit Bangkok Hotel and Spa will offer Japanese-style wellness services and long-term stays in the Thonglor district of Bangkok. It will feature over 200 rooms, including suites with the atmosphere of a traditional ryokan alongside western conveniences.

The two hotels will operate as part of a larger framework agreement with AWC signed in May 2024, aimed at expanding Hotel Okura’s business in Thailand.

Toshihiro Ogita, president, Hotel Okura, said: “We are delighted to reach another milestone with AWC through the development of new projects in Thailand, building on the success of The Okura Prestige Bangkok.”

He added: “Our commitment to offering world-class hospitality, blending the elegance of Japanese culture with local charm, is unwavering. Our global network of high-quality international hotels seamlessly blends the delicate beauty and subtleties of Japanese culture with convenience and functionality. These additional collaborations with AWC will surely offer exceptional experiences and excellent service to both Thai guests and tourists from around the world.”

Aman releases new wellness initiatives across its global properties

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Aman has started 2025 with a new calendar of wellness initiatives across its properties worldwide, with some programmes featuring extended partnerships with famous athletes Maria Sharapova and Novak Djokovic as advisors.

The wellness programmes in Aman’s Asian resorts tap into local traditions.

Aman Kyoto invites health-focused guests to a two-night wellness retreat

At Amangalla in Sri Lanka’s historic Galle Fort, guests are invited to the Ceylon Crystal Therapy, a rejuvenating ritual that combines Sri Lankan crystals with aromatic herbs and spices, working along key meridian points to balance energy flows and relieve tension.

Over at Aman Tokyo, Japan, the 150-minute Signature Spa Journey has been curated to rejuvenate body and mind, blending ancient Japanese wellness traditions with modern therapies including a body wrap, massage and facial. The fragrance of Kuromoji extract fills the air throughout the therapy, melting away physical and mental tension. This soothing plant is linked to tea master Sen no Rikyū, who used Kuromoji picks in samurai tea ceremonies.

Elsewhere in Japan, at Aman Kyoto, the new Onsen Escape is a two-night retreat that features private onsen sessions at the Aman Spa, paired with wellness-focused dining at The Living Pavilion by Aman. Mornings begin with a vegetarian Buddhist breakfast, including the chef’s signature soymilk porridge, a dish known for its ability to balance the body and mind. Afternoons give way to wellness-themed lunches using seasonal vegetables, a choice of spa treatments (using inclusive hotel credit), and afternoon tea to lift the spirits.

At Amankora, Bhutan, guests can join Sound Bath Sessions for deep relaxation and to regain emotional balance.

Guests journeying in China will also find rejuvenating opportunities at Amanyangyun in the outskirts of Shanghai and Aman Summer Palace in Beijing.

Amanyangyun presents Banya Spa House Programme, a half-day retreat that incorporates a session in the Banya sauna, followed by invigorating cold plunges, and therapeutic scrubs using oak or eucalyptus branches. The treatment not only revitalises the skin but also detoxifies the body and strengthens the immune system.

The 90-minute Rejuvenating Herbal Essence Therapy at Aman Summer Palace combines rare herbal essences with invigorating techniques to relieve fatigue, promote vitality, and harmonise the body’s energies, while the 60-minute Hydrating Radiance Treatment facial deeply nourishes the skin to restore its natural glow.

Jumeirah appoints Thomas B Meier as CEO

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Thomas B Meier has been named as Jumeirah’s new CEO, where he will lead the brand’s plans to double its portfolio by 2030, with a focus on international expansion and strengthening its position as a global leader in luxury hospitality.

Having most recently served as interim CEO, Meier played a key role in guiding Jumeirah through several important milestones and will now oversee the next phase of the brand’s sustainable growth under its Mission 2030 strategy.

Travel Industry Council elects new chairman

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Veteran Tommy Tam has been elected chairman of the Travel Industry Council for a three-year term (2024-2027).

Starting his tourism career with various airlines in 1974, Tam founded Arrow Travel in 1990 and has since been actively involved in several trade associations, including the Hong Kong Association of China Travel Organisers, Hong Kong Association of Travel Agents, and most recently, as chairman of the Society of IATA Passenger Agents.

Rosanna Law leads as Hong Kong’s tourism chief

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Rosanna Law Shuk-pui has replaced Kevin Yeung as Hong Kong’s tourism chief.

A civil servant since 1989, Law has served in various bureaux and departments, including deputy commissioner for tourism from 2010 to 2016.

Prior to this role, she was the permanent secretary for housing/director of housing from August 2023.

Cygnett Hotels & Resorts enters luxury hospitality market with Anamore brand

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India’s Cygnett Hotels & Resorts, which operates in the mid- and upscale segments, is now entering the luxury hospitality market with the brand Anamore. The group’s first Anamore property is set to open in Pushkar, Rajasthan, in December 2025, featuring a 250-room inventory.

The company officially signed another property under the Anamore portfolio in New Delhi on January 8. In partnership with real estate developer Yugen Infra, Cygnett will launch Anamore Select Resort & Wellness in Goa. This 150-room property, expected to become operational within the next 18 to 24 months, will include a dedicated wellness wing, Bluum Mudra by Ayurvyaas, offering holistic well-being services.

The launch event of Anamore Select Resort & Wellness in Goa, which took place in New Delhi

Speaking to TTG Asia at the signing event of the Anamore property in Goa, Sarbendra Sarkar, founder and managing director of Cygnett Hotels & Resorts, shared the company’s vision for the Anamore brand. “Overall, there are six properties under the Anamore brand in the pipeline, translating into 1,600 keys. Wellness will be an integral part of the Anamore brand. These properties will be thoughtfully designed to provide guests with a complete wellness experience alongside luxury and comfort. We have long aspired to enter the luxury space and aim to open 20 Anamore properties within the next three years,” Sarkar said.

The other upcoming Anamore properties will be located in destinations including Karjat, Murud, and Khalapur in Maharashtra, as well as Srinagar in Uttarakhand.

“In terms of demand for Anamore properties, we are concentrating more on the domestic markets because the Indian economy is rising compared to other countries,” added Sarkar.