TTG Asia
Asia/Singapore Wednesday, 31st December 2025
Page 1681

Yeoh to head Malaysia Airlines’ sales

0

Malaysia Airlines Berhad (MAB) has appointed Yeoh Hock Thye as its new head of sales effective January 3, 2017.

Yeoh joins MAB from Delta Airlines, where has was the director for Singapore, Malaysia and Indonesia, and led a team in overseeing sales, relationship and sales support for global corporate accounts, TMCs and key travel partners in Asia-Pacific.

malaysia-airlines-berhad-mab-today-announced-the-appointment-of-yeoh-hock-thye

Prior to that, he was a general manager responsible for the sales, marketing, finance and operational activities for Northwest Airlines’ passenger services in Singapore, Malaysia and Indonesia.

Even earlier in his career, Yeoh was also an administration manager in Bangkok for Singapore Airlines, where he was accountable for all finance and administrative matters.

New luxury train in Japan on track for high demand

0

twilight-express-mizukaze
Twilight Express Mizukaze

Despite the high ticket prices ranging from 250,000 (US$2,187) to 1.3 million yen, the trade is expecting West Japan Railway’s upcoming Twilight Express Mizukaze to attract significant interest from domestic and foreign travellers alike when the ultra-luxurious sleeper train debuts on June 17 next year.

The Twilight Express Mizukaze will offer two- or three-day trips departing either Kyoto or Osaka to Shimonoseki, passing through either the Sanyo region on the Pacific coast of Japan or the Sanin region on the Sea of Japan.

The train can only accommodate about 34 passengers in its 16 guestrooms across three classes – singles, twins and a suite. Guestrooms will occupy six carriages, with the remaining four carriages respectively housing a lounge, dining area and two observation cars.

“This is an extremely luxurious train and we are certain that many people will want to experience it,” said Motohisa Tachikawa, spokesperson for JTB.

West Japan Railways is presently handling all ticket sales but JTB plans to include the new offering in brochures and package tours from spring onwards, he added.

But with “demand so strong and capacity so limited”, Simon Pielow, co-founder and managing director of the UK-based Train Chartering expects international buyers like himself would have to wait over a year to obtain tickets.

“Once that first take-up runs out, the operators will be more interested in dealing with companies like us and developing their international business,” he commented.

The luxury train sector in Japan is picking up steam in recent years. In October 2013, the Kyushu Railway introduced the Seven Stars in Kyushu luxury cruise train, while JR East is scheduled to start journeys on its Train Suite Shiki-Shima between Tokyo and Hokkaido in May 2017.

Luxury agents, OTAs wanted for The Edison George Town

0

the_edison_george_town_lobby_lounge_02_v2

Penang’s luxury heritage hotel, The Edison George Town, has begun partnering OTAs to move its 35-key inventory and is looking to work with travel agencies specialising in high-end markets to broaden its clientele.

The hotel’s executive assistant manager, Ivan Khoo, said: “Being an affiliated member of Small Luxury Hotels of the World allows us to reach into longhaul markets but we hope to grow (our distribution) by working with OTAs and soon luxury travel agencies too. We are particularly keen on those with direct flights into Penang.”

According to Khoo, the hotel has been performing at an average occupancy rate of 60-plus per cent since opening in July this year, with top source markets being Singapore, Hong Kong Australia, the US and the UK in the respective order.

“We have been doing very well for a young property, and we have bookings all the way to June 2017,” he added.

With three 12-seat private cabanas on offer, along with the possibilty of property buyout, Khoo said he was also open to working with corporates and business event planners.

Photo of the Day: Water salute for Qatar Airways’ first Krabi flight

0

Qatar Airways’ first Doha-Krabi flight was greeted with a traditional water cannon salute when the Airbus A330-200 aircraft touched down in the southern Thai province earlier this week.

qatar-krabi

The four-times weekly service to Krabi commenced on December 6, adding to Qatar Airways’ existing Bangkok and Phuket connections in Thailand.

When worry-free holidays come true

0

On their days off, tourism chiefs in Asia-Pacific share what they most desire on their wish list for a carefree vacation



John O’Sullivan

Managing director, Tourism Australia


Without question, it’s a relaxed summer break by an Australian coast, some place that is an easy drive or flight away from home. There’s nothing like taking long walks along the beach, swimming, reading a good book and enjoying some of Australia’s exceptional food and wine in a relaxed and pristine natural environment.

Being in Australia means I am spoilt for choice in terms of destinations offering world-class coastal experiences!

 

dec9-anthony-lau



Anthony Lau

Executive director, Hong Kong Tourism Board


I like to explore a destination like a local. A place equipped with a sophisticated transport network and a variety of transport options connecting my point of arrival to any in-town destination (will give me) a worry-free vacation.

As a frequent solo traveller, I put much value on a destination’s convenience and safety as I would be exploring local scenes on my own. I would prefer a place filled with contrasting and mixed experiences, where I can enjoy the urban comforts and discover the green outdoors without having to travel more than an hour.

 



Mary Wan Mering

Acting chief executive officer corporate services division, Sarawak Tourism Board


For my year-end holiday in Mount Fuji, I have sorted out my flight and accommodation six months ahead as this is also the peak outbound travel season for Malaysia and many other countries.
I wish there will be no queues at the airport or any flight delay and turbulence, but I know this is beyond my control.

What I can do is ensure I bring my power bank and mobile Wi-Fi along so I can still communicate with family and friends while on holiday.

dec9-etsuko-kawasaki



Etsuko Kawasaki
Executive director, Japan Convention Bureau, Japan National Tourism Organization


I wish for a one-stop app for unfamiliar destinations where it is difficult to browse for conveniently located hotels. The app could show a hotel’s distance from
major venues, landmarks and train stations nearby as well as the price of rooms and best transport options from the airport.

At the airport, I would like to receive a  map so that I won’t have to worry about the lack of Wi-Fi connection. The best maps would feature street names, hotels, landmarks, train stations, tourist information centres, hospitals and police stations, as well as emergency contacts and useful websites. A multilingual phone service for emergencies would also be wonderful.

 



Yuthasak Supasorn

Governor, Tourism Authority of Thailand


I love to visit Thailand’s beach resort towns like Hua Hin for a great getaway within easy access from Bangkok. The destination offers a range of leisure experiences, from simple to ultimate ones.

My wish is to spend relaxing moments with my family, enjoying fine dining, (visiting) vineyards and enjoying and the cool breeze as the sun sets on the beach. With no need to step out of the resort, I can be in private tranquility while indulging in services like a spa and massage. Also, I will visit a local market at night to sample tasty street food and buy hand-made products.

 



Swati Kale

General manager, Maharashtra Tourism Development Corporation


I thoroughly research a destination before going there, looking up the best tourist spots and restaurants for local specialties, among other information. This gives me an idea of what to expect, where to go and any dangers or risks that I should be aware of.
It is also imperative to have a flexible itinerary to cater for unplanned activities like catching a few hours of sleep at the beach or exploring hidden streets. I always set a collective goal for my family trips because everyone has different preferences. These help to keep my vacation memorable and, most importantly, stress-free.

 



Paddy Withana

Chairman, Sri Lanka Tourism


A worry-free holiday should improve the physiological well-being of travellers. From a Sri Lankan perspective, this is exactly what this country is able to offer. Apart from being a value-for-money destination, Sri Lanka has no epidemic or major infectious diseases, great year-round weather and an abundance of natural attractions. And now Sri Lanka has an even bigger advantage of peace, calm and tranquility.

 

 

This article was first published in TTG Asia December 2016 issue. To read more, please view our digital edition or click here to subscribe.
 

 

Visitor boom spurs Hilton’s ambitions in Sri Lanka

0

hilton_-_william_costley
William Costley

Hilton Hotels & Resorts is exploring opportunities in Sri Lanka while stepping up efforts to cater to a growing Chinese clientele, according to a senior Hilton official.

During a visit to Colombo last week, Hilton’s vice president for South-east Asia and India, William Costley, spoke of plans to increase the chain’s presence in the country beyond the existing 382-room, 29-year-old Hilton Colombo.

This comes on the back of Sri Lanka announcing its ambitions to increase arrivals from 1.7 million to five million by 2020 and to inject an additional 50-60,000 rooms to the country’s current inventory of 32,000 registered rooms.

Costley said the group is considering locations in Kandy, Nuwara Eliya and Dambulla, as well as resorts in the south including Yala wildlife safaris and possibly Jaffna.

In Colombo, the group is looking at the possibility of a smaller hotel under the DoubleTree by Hilton brand.

The Hilton Colombo has undergone an extensive renovation project over the past 18 months, adding a new Chinese restaurant to cater to its growing Chinese clientele.

‘Fun’ slogan in the Philippines here to stay

0

its_more_fun_logo_horizontal

After much deliberation and pressure from the trade, the Philippines’ Department of Tourism (DoT) has confirmed that it will retain the It’s more fun in the Philippines campaign slogan.

In an interview with TTG Asia, tourism secretary Wanda Tulfo Teo revealed that she had initially thought of changing the slogan as a Nielsen study showed that despite a catchy tagline and high recall factor, It’s more fun in the Philippines did not translate into tourist numbers.

But UNWTO director general Taleb Rifai convinced her not to change the tourism slogan but improve upon it to reflect the country’s warm service and hospitality.

The decision to keep the current slogan has been well received among the trade.

Welcoming Teo’s decision, the Philippine Tour Operators Association (Philtoa) – which earlier produced a position paper against a new campaign slogan – said that the existing slogan has yet to achieve its full potential.

Philtoa’s president Cesar Cruz cited various factors, from inadequate tourism offerings to lacking infrastructure, as possible reasons contributing to the slogan’s low conversion rate earlier.

Rajah Tours’ president, Jojo Clemente, said: “It’s very hard to find a replacement slogan that encapsulates and captures what the destination and the people are all about… You have to give it a lot of time to get a good replacement.”

Clemente added that the private sector will make a concerted effort next year to support the slogan.

Silversea partners Plateno Group for marketing in China

0

silver-muse
Silver Muse

Silversea Cruises has appointed Guangzhou-based hotel company Plateno Group to market and sell its cruises throughout China, Hong Kong and Macau.

This move comes as the luxury cruise line steps up its global expansion, with China identified as a key source market and destination for the development of the Silversea brand, according to Manfredi Lefebvre d’Ovidio, executive chairman of Silversea Cruises.

As an exclusive partner, Plateno will also be responsible for the development of the Silversea brand image among the varied Chinese markets.

Meanwhile, the line will continue to honour all existing travel agreements with agents in the region.

Silversea has recently announced its largest-ever fleet-wide refurbishment plan, launch of Silver Muse in April 2017 and the conversion of Silver Cloud into an ice-class expedition vessel by the end of 2017.

New hotel openings: December 5 to 9, 2016

0

The latest hotel openings and announcements made this week

le-meridien-shanghai-minhang

Le Méridien Shanghai, Minhang
Located in Hongqiao Hub, this Mariott property features 240 guestrooms and suites anchored by the Le Meridien Hub – the brand’s reimagination of a traditional hotel lobby. On-site facilities include four restaurants, a spa, fitness centre, an indoor swimming pool and a kids’ club. The hotel has over 2,500m2 of event space, including the Fei Long Hall and the Powerlong Ballroom – the highest ballroom in the Minhang District with views of Qibao Old Town.

Hilton Bali Resort
Perched atop a 40m-high cliff in Nusa Dua, Bali, the 11.3ha resort boasts 389 guestrooms with private balconies, as well as 19 villas offering a private plunge pool, butler service and a separate living area. Recreational amenities include four interconnecting swimming pools, a spa, sand lagoon, kids’ club with playgrounds, three indoor tennis courts and six dining spaces. The resort boasts 8,470m2 of indoor and outdoor event spaces, including two conference centres each with a pillarless ballroom that can accommodate 1,500 guests, and nine meeting rooms.

Radisson Blu Coimbatore
The first Radisson Blu hotel in Coimbatore, the second largest city in Tamil Nadu state, has opened on Avinashi Road. The property offers 135 rooms and suites, and amenities include an all-day dining restaurant, an Indian restaurant, business centre, swimming pool, spa and fitness centre. Meeting facilties include an 873m2 banquet hall that has the option of an additional pre-function area and lawn.

Akyra Thonglor Bangkok
This second property to open under the akyra brand is located in Bangkok’s Thonglor neighbourhood, offering 120 units in studio, one-, two- or three-bedroom suites. Facilities include free Wi-Fi, an executive lounge, meeting spaces, a 24/7 fitness centre, rooftop swimming pool and restaurant. There is also a complimentary shuttle service to the nearby Thong Lo BTS station.

Aloft Taipei Beitou
Set to open in January 2017, the second Aloft hotel in Taiwan’s hot spring area will feature 292 loft-inspired rooms and suites. Located a five-minute walk to two MRT stations, the property offers free Wi-Fi, three meeting spaces and three F&B options – the signature W Xyz(Sm) Bar for cocktails and snacks, the American-style eatery Nook, as well as self-service gourmet pantry Re:fuel By Aloft(SM).

A work, life and safety balance

0

Whether it’s braving the elements or indulging in familiar comforts, these jetsetting travel professionals know how to have good, safe fun outside of work

bosses
Clockwise from top left: Samson Tan; Anthony Wong (centre); Richard Tobin; Andrew Carroll; Hamish Keith; Larry Lo and Thilak Weerasinghe

Hamish Keith, group managing director, Exo Travel, Thailand
I am a keen cyclist and enjoy touring and racing. Given my work responsibilities and travel schedule, it is not easy to stay in shape, especially for racing, so I try and use every business trip opportunity to get out on a bicycle.

I try to avoid the hotel gym and usually find a way to rent or borrow a bike when travelling, even when visiting major cities. This not only helps me to stay in shape but also ensures that I experience far more of the destination than what a regular business traveller would see. – Xinyi Liang-Pholsena

Anthony Wong, group managing director, Asian Overland Services Tourism & Hospitality Group, Malaysia
My favourite activity is being out in nature. I like to go trekking and canoeing. I am always prepared for emergencies and carry a small first aid kit, water, compass, machete and lighter. I make it a point never to go trekking in the jungle after 4pm. I also keep fit by exercising regularly. – S Puvaneswary

Larry Lo, CEO, Westminster Travel, Hong Kong
Skiing represents the greatest and most exciting enjoyment for me. Once we begin to ski above the beginner level and venture to the advanced slopes, safety is certainly of paramount importance to all – whether it is taking a line through the trees, dropping off a cliff, testing the speed limit on an empty brake or simply making sweet power turns.

Ski safety is really a matter of personal choice. Skiers are normally advised to do warm-up exercises and use proper ski equipment. A helmet and goggles are a must and skiers should be prepared for sudden changes in weather conditions.

Regardless of how risky skiing is, the allure of conquering the slope is an incredible attraction. – Prudence Lui

Neng Publico, manager, Covenant Travel and Tours, Philippines
As a woman who at times travels alone, being informed is my biggest weapon. But as unreliable websites are rampant, I’m careful that I read only the credible websites and travel advisories from official sources. I also plan my trips well, up to pre-arranging transportation and accommodation.

Another caveat: Don’t call attention to yourself and dress appropriately. You’re an easy target if you’re alone in a small street reading a map and keep asking passers-by for directions. – Rosa Ocampo

Thilak Weerasinghe, chairman/founder of Lanka Sportreizen, Sri Lanka
I do a lot of mountain climbing, hiking, walking and biking when on overseas travels, visiting peaks in Germany and Switzerland, boating in the Netherlands and engaging in water sports, diving and wind surfing in the Maldives.

In fact, it was my pet sport – wind surfing – that got me into tourism. I love nature and the environment and make use of precious time during overseas travels to appreciate nature.

As a safety precaution, mountain treks that take up a whole day should be pre-planned and accompanied by a team. It’s also important to have the right shoes and clothes and an emergency kit that includes an oxygen unit. – Feizal Samath

Richard Tobin, chief, Setouchi Tourism Authority, Japan
When I am on business I try to stick to my routine by waking up an hour early and exercising in my hotel room. I tend to do body weight exercises like sit-ups, push-ups and squats. I also stretch every morning.

Walking is another important part of my routine and is a great way to learn about my surroundings while staying healthy! Going for walks in the morning keeps me away from all of the hustle and bustle of nightlife, and allows me to learn about the area. – Kathryn Wortley

Praveen Chugh, managing director, Business Travels India
My favourite hobby is hiking as it is a good way to remain fit and active. Generally, I prefer a day hike in the scenic countryside.
Depending on the terrain, I usually wear hiking boots and carry water and food, a map, sunglasses, a first aid kit and rainproof gear. An insect repellent also comes in handy.

To be safe, I usually hike in a group with a professional hiker and ideally a doctor as well. I also follow the news to keep abreast of the latest happening across the globe. – Rohit Kaul

Andrew Carroll, global head of sales and marketing, Exotic Voyages, Cambodia
Being an avid golfer, I always look at finding some spare time during a business trip to play a round of golf on a new course.

However, this does bring some concerns – after a long flight, jetlag and all that ensues from travel, the body is far from prepared for strenuous activity.

With this considered and also to clear my mind, I bring my yoga mat with me on my travels. Thirty minutes of yoga each morning allows my body and mind to recover. – Marissa Carruthers

Samson Tan, CEO, GTMC Travel, Singapore
I enjoy playing my favourite sports like golf and water polo. Typically I will also take a jog or brisk walk around the hotel vicinity. To keep myself safe, I make sure to wear proper walking shoes and stay aware of my surroundings. – Paige Lee Pei Qi

This article was first published in TTG Asia December 2016 issue. To read more, please view our digital edition or click here to subscribe.