TTG Asia
Asia/Singapore Thursday, 1st January 2026
Page 166

Vietnam gets more love from Indonesian travellers

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While Singapore and Malaysia continue to be top destinations in South-east Asia for Indonesian travellers, Vietnam’s growing popularity in the market has attracted the attention of outbound agencies.

Hellen Xu, CEO of Panorama JTB Tours Indonesia, said Vietnam has attracted travellers in many ways, from its affordability, accessibility within the country, and aggressive destination promotions.

Improving air access and rise of luxury properties in Vietnam have won over Indonesian travellers; Ho Chi Minh City pictured

“Vietnam did not stand out as a destination before, but it has now become (one of the top) destinations for us,” Xu told TTG Asia, adding that despite the frequent flights between the two countries, tickets were always quickly snapped up.

Vietnam Airlines operates daily between Ho Chi Minh City and Jakarta. Vietjet flies to Jakarta daily from Ho Chi Minh City and four times a week from Hanoi. It also flies daily from Hanoi and Ho Chi Minh City to Bali.

Xu said Vietnam is an alternative for Indonesians who have visited Thailand multiple times.

Yento Chen, CEO of Destination Tour, agrees. He has seen his market to Vietnam grow by 15 per cent over 2023, with interest in northern Vietnam shifting to central Vietnam.

“Sa Pa district (north-west of Hanoi) has been popular with travellers lately, but it is a seasonal destination. Danang, Hoi An and Hue in central Vietnam, however, are open all year round and have varied attractions that are in close proximity to each other. These factors make them more appealing to travellers,” he said.

Danang is rich with beaches, historic sites, culture, and culinary charms; Hoi An Ancient Town is a UNESCO World Heritage Site; and Hue, is the former capital of Vietnam during the Nguyen Dynasty.

“The three cities can be reached within one to two hours, so travellers (on short stays can) explore all three cities. They also have a choice of staying in Danang and taking day trips to the other two,” Chen said.

For now, Indonesians wanting to explore Danang will need to fly via Singapore or Malaysia’s Kuala Lumpur due to a lack of direct flights from Indonesia.

Chen opined that Vietnam is comparable price-wise with popular Thailand, which makes the former an easy win among Indonesians.

Vietnam has also been charming high-end Indonesian travellers, shared Kevin Hartanto, founder and travel curator at Truvi. Apart from familiar Hanoi and Ho Chi Minh City routes, his clients visited Phu Quoc, Hoi An, and Danang last year and are now keen on the relatively isolated Ninh Van Bay in 2025.

Kevin said the development of luxury products, including hotels led by reputable brands like Six Senses and Aman, has certainly helped Vietnam to catch the eye of well-heeled travellers.

Upcoming luxury hotel openings to watch this year include Nobu Danang and Park Hyatt Phu Quoc, and Kempinski Saigon River in 2026.

IHG marks 50 years in Greater China and 800th hotel in the region

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IHG Hotels & Resorts (IHG) celebrates its golden jubilee in Greater China this year, while also marking its 800-hotel milestone.

The company opened its first property in 1975 in Hong Kong, and this was followed by a rapid expansion throughout the wider region over the next few decades.

IHG Hotels & Resorts launches The IHG Greater China 800 Club to celebrate its golden jubilee and rapid expansion in Greater China

From launching the Crowne Plaza Hotels & Resorts brand in 1991 to InterContinental Hotels & Resorts brand in 2000, and first Holiday Inn Express hotel in 2004, IHG has continued to drive growth in the region through different business models and marketing initiatives.

Elie Maalouf, CEO of IHG, said: “I am proud to be celebrating this milestone for IHG. For 50 years, Greater China’s dynamic energy and immense potential has been instrumental in our success. Staying true to our purpose of True Hospitality for Good, we have seen incredible growth, expanding our presence and building a diverse portfolio of brands ranging from luxury and lifestyle to premium and essential stays. Partnering with regional stakeholders, we have delivered iconic hotels across the region.”

To celebrate 800 opened hotels, IHG has launched The IHG Greater China 800 Club that highlights its recently opened flagship hotels in key destinations. These include the more notable new openings and were chosen for their strategic locations, unique designs and exceptional facilities – such as InterContinental Taichung; Shanghai Snow World Hotel, Hualuxe Chongqing Science Hall; Crowne Plaza Jingmen, and Holiday Inn Express Shenzhen Guangming.

Today, IHG has 13 brands as well as over 1,300 openings and pipeline properties in Greater China.

Asia-Pacific airports among top 10 world’s busiest airports

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Shanghai Pudong International Airport is the fastest-growing airport in OAG's global top 10 busiest airport in 2024

The strength of Asia-Pacific airports has shone through in OAG’s ranking of the world’s busiest airports in 2024.

Tokyo International Airport (Haneda) maintains its position as the third busiest airport worldwide, with a 4.8 per cent year-on-year capacity growth, reaching 55.2 million seats.

Shanghai Pudong International Airport is the fastest-growing airport in OAG’s global top 10 busiest airport in 2024

Guangzhou’s Baiyun International and Shanghai’s Pudong International Airport take seventh and ninth places respectively. The latter rose from the 15th to ninth spot in just a year, driven by a 29 per cent year-on-year capacity growth and making it the fastest-growing airport in the global top 10.

The full ranking of the world’s busiest airports by seats comprises Hartsfield-Jackson Atlanta International Airport in first place; Dubai International Airport in second place; Tokyo International Airport (Haneda) in third; London Heathrow Airport in fourth; Dallas Fort Worth International Airport in fifth; Denver International Airport in sixth; Guangzhou Baiyun International Airport in seventh; Istanbul Airport in eighth; Shanghai Pudong International Airport in ninth; and Chicago O’Hare International Airport in 10th.

In terms of international seat capacity, Seoul’s Incheon International Airport is the highest ranked Asia-Pacific airport, handling 41.6 million international seats and climbing from seventh place in 2023 to third in 2024.

Singapore’s Changi Airport emerges as a close contender in fourth position with 41.5 million scheduled seats, followed by Hong Kong International Airport (in ninth) with 34.6 million seats, showcasing an impressive 40 per cent year-on-year capacity growth. Both hubs remain powerhouses for connectivity and serve as key transit hubs in the region.

The full ranking of busiest international airports by seats is topped by Dubai International Airport in first place, followed by London Heathrow Airport and Incheon International Airport.

OAG’s head of Asia Pacific, Mayur Patel said: “Our latest rankings confirm the strength of the Asian market recovery through 2024, with Shanghai Pudong the fastest growing among the top ten entrants and Guangzhou Baiyun International entering the list for the first time. The strength of hubs like Seoul Incheon, Singapore Changi, and Hong Kong highlights the region’s critical role in global connectivity and catering to evolving traveller demands.”

Oliver Eller assumes GM role at The Ritz-Carlton Maldives, Fari Islands

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Oliver Eller has joined The Ritz-Carlton Maldives, Fari Islands as general manager.

Throughout his 32-year career, Eller has held prominent leadership positions with some of the most well-known hospitality brands across the globe.

In addition, Eller has been part of the Ritz-Carlton journey, having served as the opening general manager for The Ritz-Carlton properties in Moscow, Wolfsburg, and Schloss Hotel, Berlin. He also brought his expertise to the pre-opening committees for several Ritz-Carlton properties, including Berlin, New Orleans, Sharm El Sheikh, and Buckhead.

Charis Yim takes on additional role at Nina Hospitality

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Nina Hospitality has appointed Charis Yim as the new general manager of Nina Hotel Tsuen Wan West, while concurrently continuing her role as group deputy general manager – commercial.

With over 30 years of extensive experience in international luxury hotel management, she brings a wealth of knowledge to her new position.

Yim joined Nina Hospitality in 2020, bringing with her a strong background from senior leadership positions at several prestigious international hotel brands, including The Peninsula Hong Kong, InterContinental Hong Kong, Mandarin Oriental Macau, JW Marriott Hong Kong, and Grand Hyatt Hong Kong.

During her tenure as group deputy general manager – commercial, Charis successfully introduced various new initiatives, such as diversifying the hotel’s customer segments, at Nina Hotel Tsuen Wan West. She also played a pivotal role in establishing the lounge facility and communal space, Nina Communal.

Tourism Australia beckons active Indonesians with new campaign playing up sports events

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Tourism Australia and Indonesia’s adventure and sports tourism agency, Yuktravel have teamed up on a new campaign that makes Australia’s top sporting events and scenic marathons accessible to active Indonesian travellers.

The campaign kicked off with a travel fair on January 18 and 19 in Jakarta, where Tourism Australia and Yuktravel showcased some of Australia’s popular upcoming sporting events, including the TCS Sydney Marathon, Gold Coast Marathon, the 2025-2026 Asia Pacific Ironman competition in Busselton (Western Australia), and the Nike Melbourne Marathon. Travel deals alongside Yuktravel’s unique ‘runcation’ travel packages were also up for grabs.

Tourism Australia and Yuktravel are promoting iconic sports events in Australia to active Indonesian travellers

Across February and March 2025, running and sports enthusiasts in Bandung and West Surabaya can look out for fun runs organised by, showcasing Australia’s upcoming sports events and ‘runcation’ packages.

Tourism Australia’s country manager, Indonesia, Agitya Nuraini, said: “Australia is home to a plethora of world-class sporting events and scenic marathons happening year-round. These events are popular among the Indonesian sporting community, and we have seen growing interest from Indonesians wishing to plan a holiday around such events, often bringing their friends and family along for the adventure.

“Through Tourism Australia’s partnership with Yuktravel, it is now easier for Indonesians to participate in these events and explore the amazing sights of Australia with loved ones.”

Yuktravel CEO Tono Raharja added: “This partnership emphasises Australia’s key advantages for sporting events: its perfect weather, easy access from Indonesia, and internationally recognised event organisers. We’re confident this will make Australia the top choice for a memorable ‘sportcation’.”

Riverside luxury drives Bangkok hotel growth: STR

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Bangkok’s hospitality market is experiencing strong growth, largely fuelled by the luxury segment along the Chao Phraya River.

Speaking at the 14th Thailand Tourism Forum (TTF) 2025 at the InterContinental Bangkok, Jesper Palmqvist, regional vice president, Asia Pacific, STR, highlighted the resilience of Bangkok’s hotel market and how luxury hotels are playing a crucial role in shaping the city’s future.

Palmqvist: Bangkok’s luxury hotel rates have surged by 43 per cent

“Bangkok has a long history of resilience that absorbs and adapts to new supply,” he noted, adding that the city’s hotel supply has grown by an average of three per cent annually since 2010, yet performance remains strong.

One of the most striking trends is the rise of riverfront luxury hotels. Compared to 2019, rates for Bangkok’s luxury segment have surged by 43 per cent, surpassing major destinations like London (34 per cent) and Singapore (37 per cent).

“Luxury in Thailand has grown very quickly. Today, 20 per cent of Bangkok’s luxury hotels are selling rooms at over US$300 per night. Half of those are by the river, which are really driving the market forward,” Palmqvist observed.

The Chao Phraya River and Silom areas have seen the highest concentration of new luxury developments, reinforcing Bangkok’s reputation as a premium destination.

While the supply boom peaked in 2022 to 2023, most planned rooms have now been delivered over 2023 to 2024, signalling a shift towards steadier growth.

Moving forward, smaller hotels with fewer rooms are expected to dominate new developments, except in the economy and mid-scale segments.

“Another general trend is that hotels and (developments) are built with fewer rooms. That’s a 15-year trend, since 2015. It’s only in economy that it’s not entirely true. But everywhere else, hotels are being built with fewer rooms,” he said.

Additionally, branded hotels are becoming more common, with 58 per cent of Bangkok’s luxury properties and 36 per cent of upper midscale properties now part of major chains.

“Hotel brands are growing their share of total supply across all classes in Bangkok. The only segment that’s behind is the economy segment. Everywhere else, it’s brands, brands, brands,” Palmqvist remarked.

Looking ahead, Palmqvist forecasted “muted but positive topline growth” for Bangkok’s hotel sector in 2025.

Occupancy levels for 1Q2025 are already 10 per cent higher than last year for river and Silom properties. However, rising labour costs remain a challenge as revenue growth slows.

“Bangkok hotel managers have worked hard to control labour costs over the past two years, but expenses continue to rise while revenue growth lags,” he said, adding that especially in the first two to three quarters of 2025, hotels need to “carefully balance costs and revenue”.

While rate growth is stabilising, overall performance remains strong. “Revenue per available room is still improving,” he noted.

Looking ahead, he emphasised that 2025 will be about maintaining this balance, and concluded that “hotel managers must manage labour costs wisely while capitalising on the luxury segment’s growth to sustain performance”.

Cambodia gets better connected

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Tourism players are hopeful that vastly improved infrastructure will help position Cambodia as a standalone destination, making remote destinations easily accessible.

The opening of Cambodia’s first expressway, connecting Phnom Penh to the coastal city of Sihanoukville in late 2022 was deemed a gamechanger, cutting travel times from about five to six hours to about two, making the coast and islands more accessible to travellers.

Cambodia’s first expressway, the Phnom Penh-Sihanoukville Expressway, vastly improved tourism flows across the country; Phnom Penh city centre pictured

The nation’s second expressway, connecting the capital to Bavet on the Vietnamese border, is slated to open in June, with plans underway to create another highway connecting Phnom Penh with Siem Reap and Poipet on the Thai border.

Significant work is also being put into improving the nation’s national roads, which Din Somethearith, president of Cambodia Tourism Federation (CTF), said will play a major role in transforming Cambodia into a standalone destination.

“Visitors will be able to access places such as Koh Kong, Battambang, and Pursat. The improved infrastructure is significant,” he said.

Sinan Thourn, chairman of PATA Cambodia and IMCT, noted that infrastructure development not only allows visitors to experience more remote areas, but also plays a role in providing communities living in those area with the chance to tap into the tourism dollar.

“Improved connectivity will encourage more tourists to explore remote areas, enhancing their overall experience and boosting local economies,” he noted.

Sivlin Chhay, president of Cambodia Tourism Association (CATA), said infrastructure development is vital in enhancing the country’s tourism competitiveness.

According to figures from the Ministry of Tourism, the average stay in Cambodia was 7.6 days in 2023, up from three days in 2022.

Hotel F&B makes optimistic countdown to Lunar New Year

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Kitchen stoves in Singapore hotels are roaring in the lead up to the Lunar New Year, which starts January 29 this year, with demand for dining-in and festive catering/takeaways said to be stronger than what was seen in 2024.

Aloft Singapore Novena told TTG Asia that F&B performance has shown “promising growth compared to 2024” and there has been a “notable increase” in reservations for dining events. In fact, group dining reservations are close to full capacity on several peak dates.

Last-minute bookings will push festive F&B sales to close approximately eight to 10 per cent higher than January’s average, says Novotel and Mercure Singapore on Stevens; photo by Novotel and Mercure Singapore on Stevens

General manager Tan Kim Seng said the healthy F&B performance was due to “the combination of refined menu offerings, targeted promotions, and enhanced guest experiences”.

The hotel’s two main restaurants – Yuè@Aloft Chinese restaurant and 21 on Rajah halal-certified buffet restaurant – are welcoming the Year of the Snake with their own festive promotions.

Tan added that that as more families prioritise convenience during their reunion meal preparation, indulgent takeaways from the hotel are flying off the rack.

Hua Ting, recognised as one of the top Cantonese restaurants in Singapore, had reservations for the eve of Lunar New Year – a time when families host their big reunion gatherings – made far in advance.

Jacqueline Ho general manager of Orchard Hotel Singapore, which Hua Ting is part of, said reservations for the popular restaurant are currently trending five to 10 per cent above last year, and regular customers had swiftly secured their tables immediately after last year’s reunion dinner.

“The Orchard Cafe’s CNY buffets continue to attract returning guests, and bookings are tracking at a similar pace as last year,” said Ho, adding that festive hampers curated by the hotel have attracted more corporate buyers this year, compared to the last.

“Given that the Lunar New Year is a significant occasion, patrons are inclined to elevate their spending for this annual celebration,” she remarked.

She noted that festive F&B performance is closely watched, as “F&B earnings are a vital component of the hotel’s operations, contributing significantly to our overall revenue”.

While festive dining bookings had started off slow for Novotel and Mercure Singapore on Stevens, largely due to 2025’s Lunar New Year following close on the heels of the year-end festivities, hotel spokesperson Elsa Kimy Yue is confident that last-minute bookings will close the gap.

“Bookings have gained momentum, particularly for the eve. Food Exchange’s @‌Stevens Steamboat Buffet and Winestone’s Serpentine Prosperity Set are seeing encouraging uptake, especially for key celebration dates. We anticipate steady growth in reservations leading up to the festivities, with last-minute bookings likely to play a key role, as has been the trend in recent years. We project F&B sales to close approximately eight to 10 per cent higher than January’s average,” said Yue.

Indeed, with another week to go before the Year of the Snake slithers in, hoteliers see plenty of room for festive sales growth.

“By February 12 (the last day of the Lunar New Year), we anticipate F&B sales to close on a strong note, potentially surpassing our 2024 performance due to both increased demand and our targeted marketing efforts,” said Tan.

There are also positive business sentiments in room sales this Lunar New Year.

Parkroyal Collection Marina Bay, Singapore is enjoying an increase in room occupancy, mainly due to the spike in leisure demand from international guests. It has an ongoing Spring into Savings room offer which includes a CNY welcome amenity upon arrival.

Orchard Hotel Singapore expects an average room occupancy rate of over 85 per cent during the holidays, of which 80 per cent will be overseas guests. It is actively promoting its large family rooms this festive season.

Novotel and Mercure Singapore on Stevens expects occupancy to peak both before and after the festive holidays, with 75 to 80 per cent of guests coming from overseas.

The long weekend marking the start of the Lunar New Year celebrations is a boon to Aloft Singapore Novena, as it draws more local staycationers than usual.

Marina tourism development opportunity opens up in Phuket

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Thailand’s Na-Ranong family, owners of The Slate Phuket, is looking for investors to develop a world-class marina development project on the east coast of Phuket at Sapam Bay, complete with adjacent land for housing, shopping, and leisure facilities.

The land comes with a pre-approved Environmental Impact Assessment and construction permits, which can take up to five years to complete, meaning the property is ready for immediate operation, allowing investors to focus on scaling the business and getting returns faster.

Investors to develop a world-class marina project on the east coast of Phuket wanted

The land, which also has a Marine Operating License in place, is offered at a time when the Thai government is prioritising marina and cruise liner port projects to enhance the country’s role as a regional marine tourism hub.

“Phuket’s nautical tourism has grown rapidly in the past decade, and we are proud to offer this site for development in the burgeoning marine tourism sector, providing a new launchpad to explore the islands and attractions around Phuket,’ said Krystal Prakaikaew Na-Ranong. “This is a rare opportunity to develop a world-class marina project that will contribute to the continued growth of Phuket as a world-class tourism hub.”

Krystal Prakaikaew Na-Ranong said the family is flexible in terms of either offering the site as a long-term lease project or for sale to the right buyer.

Phuket governor, Sophon Suwannarat, commented: “Phuket is fast becoming the boating capital of Asia, and we welcome the development of this marina site, which will not only attract more high-spending international tourists, but will considerably enhance Phuket’s economic growth.”